Audience
Companies that want onsite surveys and questionnaires to improve UX
About Verint Digital Behavior Analytics
Customer session replays provide interaction data from mouse tracks, touch gestures, clicks and form interactions. Prioritize actions to optimize your CX based on real customer behavior on digital channels.
Sometimes customer feedback isn’t enough. Gleaning insights from cryptic comments can be hard – and taking action can be even harder. With Verint Digital Behavior Analytics, seeing is believing. Digital Behavior Analytics natively integrates customer feedback and replays for instant clarity and a holistic picture of the customer experience. Connecting replays to important KPIs allows you to analyze actual customer experiences to quickly uncover pain points that negatively impact digital experiences and conversion.
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Pricing
Free Trial:
Free Trial available.
Integrations
No integrations listed.
Company Information
Verint
Founded: 1994
United States
www.verint.com/voice-of-the-customer/digital-behavior-analytics/
Videos and Screen Captures
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Product Details
Platforms Supported
Cloud
iPhone
iPad
Training
Not Offered
Support
Phone Support
Online
Verint Digital Behavior Analytics Frequently Asked Questions
Verint Digital Behavior Analytics Product Features
Survey
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Question Branching
Question Library
Skip Logic
Paper Survey
Site Intercept Survey
Supports Audio / Images / Video