Vergic Engage Integrations

Teradata VantageCloud: The complete cloud analytics and data platform for AI. Teradata VantageCloud is an enterprise-grade, cloud-native data and analytics platform that unifies data management, advanced analytics, and AI/ML capabilities in a single environment. Designed for scalability and flexibility, VantageCloud supports multi-cloud and hybrid deployments, enabling organizations to manage structured and semi-structured data across AWS, Azure, Google Cloud, and on-premises systems. It offers full ANSI SQL support, integrates with open-source tools like Python and R, and provides built-in governance for secure, trusted AI. VantageCloud empowers users to run complex queries, build data pipelines, and operationalize machine learning models—all while maintaining interoperability with modern data ecosystems.

Put the power of the #1 CRM to work, at a price that works for you. Launch and grow quickly with the leading AI CRM built for small businesses in any industry - available through the Starter Suite or Pro Suite. Connect marketing, sales, service, and commerce on one easy platform. Save time with quick setup and smart guidance. Harness unified data and AI to fuel your growth. Start simple with Starter Suite — an all-in-one CRM for small businesses. Scale smoothly with AI agents, integrated data, and apps in one platform. No installation needed, just sign up and go from your browser. Advance further with Pro Suite, the complete CRM that scales with your business. Automate tasks and customize your tools to deepen customer relationships and drive growth.

Professional online meetings built for business. Easy to set up and join · Powerful collaboration tools. Made by Microsoft. With one click, anyone can join your online meeting, from any device. You can choose to meet right away, or schedule from Outlook for later. The meeting URL is personalized just for you. Record meetings, share your screen, and annotate PowerPoint for real-time collaboration with up to 250 people. Use whiteboard, polls, Q&A, and built-in IM during your business meetings to make them more productive. Expertly manage your online meetings with advanced calling options, like muting one or all participants and transferring presenter control. Trust in business-quality meetings with encrypted video and audio streams, and 24/7 phone support when needed. Enjoy industry-leading HD video for online meetings that feel top quality and trustworthy. Focus more on the people in your call, with added features like automatic cropping and head tracking.

Turn conversation into customer loyalty with Messenger. Messenger helps you simplify customer acquisition by providing a direct, conversational way for people to take action where they already spend their time. Building a presence on Messenger allows people to browse your products and services, and purchase them directly in the conversation. Building an experience on Messenger can help get your business, product or service in front of more people. Whether you’re launching a new product or driving awareness, conversation creates a meaningful connection with your business. Integrating Messenger into a customer service strategy allows customers to communicate with your business on their terms. No more waiting on hold or keeping website windows open. And the conversation stays in Messenger, an easily accessible spot for questions and re-engagement.

IBM Cloud® capabilities enable business agility and resiliency. Explore the platform that gives you 2.5x value. Designed for industry, security and the freedom to build and run anywhere. Business workflow transformation with automation and AI. Strong technology partner ecosystem that delivers value for industry needs. Industry and business domain expertise and solutions. Automated and auditable processes. Unique capabilities for the highest levels of cloud security and monitoring. Consistent security and controls posture across all applications. Containerized capabilities for DevOps, automation, data and security. Ease of integration and a consistent application development lifecycle. Advanced technologies including IBM Watson®, analytics, IoT, and edge.

NICE CXone Mpower is an AI-driven customer service automation platform that unifies workflows, agents, and knowledge into a single, scalable system. It enables businesses to design, build, and operate end-to-end workflows, fostering seamless collaboration between customer service and back-office teams. The platform facilitates the rapid development of AI agents informed by historical interaction data and enhances human agent productivity through specialized AI copilots. By centralizing data, knowledge, and AI models, CXone Mpower ensures secure, contextually enriched interactions, leading to more efficient and personalized customer experiences.

Scrive is a European-built electronic signature and digital identity platform designed to simplify agreement management, onboarding, and compliance. It enables businesses to send, sign, and verify documents securely while meeting the highest standards under EU eIDAS and global contract law. As a Qualified Trust Service Provider (QTSP), Scrive guarantees legal validity and evidentiary strength for every signed document. The platform integrates easily with existing workflows, offering APIs, templates, and automation tools that reduce administrative time and manual errors. Scrive’s ISO 27001-certified and EU-hosted infrastructure ensures full data protection and regulatory compliance. Trusted by over 12,000 organizations, Scrive delivers fast, compliant, and seamless e-signature experiences across industries from finance and automotive to telecom and real estate.

With SmartTask's mobile app stay connected with your team on the go! Allocate tasks, comment and get notified on the tasks you are following. Add more data points to a task through custom Dropdown, Text, Number or Date field. Tasklist view is the most preferred when monitoring ad-hoc tasks with custom fields and dates. Activity view shows the task's change log history. Who changed what and when. Users would only be able to comment on a task with Comment Only option enabled. Ask a doubt or share more information through task comments. Set time estimates on individual tasks which would be summed up to estimate budget for the project. Filter data across projects and save the filter for easy access in future. Have clarity on upcoming deadlines and events with calendar view. Invite external collaborators like Clients, Vendors and 3rd party and collaborate together. Filter tasklist with multiple filter options to select from.

Unlock the power of your contact center with Enghouse Interactive. Engage your customers across all channels, provide personalized experiences at scale, and make your contact center your competitive advantage. You contact center is at the heart of your business, which provides opportunities to differentiate your company’s service, as well as gain feedback and build customer loyalty. With increased demands from customers, companies require a communications platform that’s agile enough to quickly and efficiently respond to customers from any channel, at any time; connecting them to your business rules, while providing actionable intelligence to drive ongoing improvement. Our unique omni-channel contact center solutions offer choice and flexibility. They are also scalable in deployment, size, complexity and integration to ensure successful and effortless customer interaction, whatever your budget.

Sigma is a modern business intelligence (BI) and analytics application built for the cloud. Trusted by data-first companies, Sigma provides live access to cloud data warehouses using an intuitive spreadsheet interface empowering business experts to ask more of their data without writing a single line of code. With the full power of SQL, the cloud, and a familiar interface, business users have the freedom to analyze data in real time without limits. Sigma is self-service analytics as it was meant to be.

Extend your business processes in the cloud. Extend SAP solutions in a fast and agile way without disrupting key business processes - leveraging existing investments and expertise. Rapidly develop robust and scalable cloud-native applications. Leverage your existing ABAP expertise to create new extensions or renovate existing custom apps. Innovate for business agility with cloud-native, low-code, and responsive event-driven applications. Accelerate outcomes with intelligent business process optimization. Discover, configure, extend and optimize business processes, connecting experience data to operational workflows. Gain impactful and actionable insights to anticipate business outcomes and uncover new revenue and growth opportunities. Harness the power of predictive analytics and machine learning capabilities. Embed real-time intelligence into your business applications. Advance and personalize the user experience for your customers, partners and employees.

That’s because a contented workforce is a productive workforce. Happy employees are customer-focused, enthusiastic, and committed to your brand. The workplace is continually transforming. Digitization is dramatically changing the way in which we work (together). Technological innovations and new experiences continuously create new options, causing our ideas about work and cooperation to change accordingly. Organizations are also looking for opportunities to improve the productivity of knowledge workers whilst being secure. Fueled by Windows 10, Sogeti’s SMART Workspace is a digital transformation solution that has the end-user at its core. By migrating your business to a digital, cloud-based, and multi-device platform, SMART Workspace meets the organizational need for a standardized, tightly controlled and secure workplace that’s easy to manage. At the same time, end-users can use their own devices to do what they need to do, wherever they are.

Support your team and delight your customers with three, brilliantly integrated solutions. Consolidate all your incoming messages. Assign conversations to a specific agent or team. Categorize conversations for easy automation and reporting. An omni-channel solution: Voice, Chat, Email, SMS and Social. Integrates with over 40 partner applications. Accurate forecasting and scheduling including real-time management. Powerful, easy-to-use and affordable. Scalable and optimized for call centers. Puzzel provides all the tools you need to deliver exceptional customer experiences and grow your business. Connect with customers on their favorite channels, build advanced self-service experiences with AI, and optimize your team’s performance to increase efficiency and sales, all in our easy-to-use, cloud-native platform. We keep up with the latest CX and technology trends so you don’t have to.