Audience
Companies of all sizes
About Verascape
Reduce the burden on live agents AND lower contact center costs. Conversational AI virtual agents supplement live agent support and improve the customer experience. Virtual agents take care of repetitive and mundane transactions, so your live agents are available for high value, trust-based interactions. No upfront costs. No setup fee. You only pay for successful transactions. Rapidly derive customer intent with easy-to-use, intelligent, natural language customer interactions. Speak in one voice across all customer communication channels, both voice and digital. Verascape’s intelligent virtual agents rapidly derive customer intent through the power of machine learning and advanced AI analytics. Since Verascape integrates with every IVR, contact center platform, and data repository, our cloud-based Self-Service as a Service solutions seamlessly integrate with your existing technical environment.
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Pricing
Starting Price:
$0.40
Pricing Details:
Performance Based
Free Version:
Free Version available.
Integrations
No integrations listed.
Company Information
Verascape
Founded: 2000
United States
www.verascape.com
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Product Details
Platforms Supported
Cloud
Training
Documentation
Webinars
Live Online
In Person
Support
Online
24/7 Live Support
Verascape Frequently Asked Questions
Verascape Product Features
Call Center
Call Logging
Call Scripting
Escalation Management
Inbound Call Center
Outbound Call Center
Progressive Dialer
Blended Call Center
Call Recording
Campaign Management
Database
IVR / Voice Recognition
Manual Dialer
Predictive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Customer Service
Alerts / Escalation
Appointment Management
Knowledge Base
Live Chat
Performance Metrics
Self Service Portal
Surveys & Feedback
Call Center Management
Email Management
Queue Management
Social Media Integration
Virtual Assistant
Workflow Management
IVR
Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail