Audience
Product teams looking for a usability and user testing solution for apps and websites
About UserLook
Watch people talk honestly about your mobile app or website while they use it. Make confident decisions by understanding the WHY behind your metrics to improve conversions, usability, UX and retention. Skip the headaches around user recruiting and testing logistics. Simply enter your mobile app, website or prototype URL to get insights on-demand or auto-delivered monthly. Inspire and align your team simply by sharing a test results link. Learn from real user stories that go beyond the blind-spots & biases of surveys, analytics and improper research.
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Integrations
No integrations listed.
Company Information
UserLook
Founded: 2017
United States
userlook.co
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Product Details
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