Audience

Workforce management solution for HR departments looking for labor optimization

About UniFocus

Now, more than ever your managers need the right technology to do their jobs, manage their teams and address day-to-day challenges. Our integrated solutions are designed to optimize your workforce management in real-time. We provide the industry expertise, training, technology, and partnership to ensure that your managers have the tools they need to make smarter decisions. We give your managers what they need to make better decisions. Our unique platform uses smart technology to automate everything from planning and scheduling to managing time and attendance. Our solutions are designed to give them the real-time information they need to manage more effectively—from anywhere. They can do more with the staff they have—and get the feedback they need to enhance your customer’s experiences while working smarter. The result? Your managers improve your business.

Integrations

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Company Information

UniFocus
Founded: 1998
United States
www.unifocus.com

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Product Details

Platforms Supported
Cloud
Training
Live Online
Support
Phone Support
24/7 Live Support
Online

UniFocus Frequently Asked Questions

Q: What kinds of users and organization types does UniFocus work with?
Q: What languages does UniFocus support in their product?
Q: What kind of support options does UniFocus offer?
Q: What type of training does UniFocus provide?

UniFocus Product Features

Attendance Tracking

Reporting/Analytics
Self Service Portal
Timesheets
Vacation / Leave Tracking
Absence Management
Calendar Management
Employee Scheduling
Employee Time Clock
FMLA Tracking
Overtime Tracking
Time Tracking

Customer Engagement

Content Syndication
Live Chat
Feedback Collection
Churn Management
Analytics
Community Management
Gamification
Video Content
Communication Management

Customer Experience

Survey Management
Customer Segmentation
Action Management
Feedback Management
Knowledge Management
Sentiment Analysis
Analytics
Dashboard
Multi-Channel Collection
Text Analysis
Trend Analysis

Customer Satisfaction

Survey Management
Complaint Monitoring
Feedback Collection
Analytics
360 Degree Feedback
Call Reporting

Employee Engagement

Pulse Surveys
Employee Guides
Performance Management
Goal Management
Employee Awards
Feedback Management
Health & Wellness Programs
Benchmarking
Cultural Alignment
Employee Recognition

Employee Scheduling

Automated Scheduling
Employee Database
Reporting/Analytics
Shift Swapping
Vacation / Leave Tracking
Appointment Management
Calendar Management
Group Scheduling
Messaging
Mobile Access
Payroll Management
Resource Management
Schedule Distribution
Scheduling
Shift Scheduling
Time Clock
Time Tracking

Hospitality Property Management

Employee Management
Built-in Accounting
CRM
Catering
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

Human Resources

Attendance Management
Compliance Management
Employee Database
Performance Management
Self Service Portal
Time & Attendance Management
Time Off Management
Timesheets
360 Degree Feedback
Applicant Tracking
Benefits Management
Career Development Planning
Compensation Management
Employee Lifecycle Management
Onboarding
Payroll Management
Recruiting Management
Succession Planning
Training Management

Internal Communications

Chat/Messaging
Email Management
Employee Directory
Event Calendar
Newsletter Management
Photo Gallery
Social Sharing
Survey Management
Voice Chat
Video Chat
App Integration
Telephony
Blogs

NPS

Survey

Paper Survey
Question Branching
Data Analysis Tools
Offline Response Collection
Skip Logic
Custom Survey URLs
Site Intercept Survey
Question Library
Supports Audio / Images / Video
Mobile Survey
Email Marketing

Time Clock

Biometric Recognition
Reporting/Analytics
Sick Leave Tracking
Vacation / Leave Tracking
Hourly Employee Tracking
Messaging
Mobile Access
Online Punch Card
Payroll Management
Punch card
Salaried Employee Tracking
Workstation Tracking

Workforce Management

Budgeting & Forecasting
Skills Tracking
Time & Attendance
Variable Workforce
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling