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The mission of the customer success team is to ensure the successful implementation and delivery of Soul Machines digital people for all customers, globally. From ideation and development through deployment and use case expansion, we partner with our customers to create groundbreaking, autonomous human-like solutions that redefine organizations, achieve key business outcomes, and pioneer captivating, character experiences for the world’s most recognized brands. Our project managers act as our customers’ central line into the organization, liaising across internal teams and stakeholders, to ensure projects are executed successfully and KPIs are exceeded. Our solution architects ensure our platform interoperates and integrates with existing infrastructure and organizational processes. Our conversation engineers and designers sculpt digital human personas and creative content for a new era of human-machine interaction.

Introducing Ericsson Digital Human SDK, a software development kit (SDK) that equips you with the tools necessary to quickly build and deploy scalable, connected experiences powered by digital humans. With a simple set of APIs, you can add 3D presence, AI digital human customer support, omnichannel consumer experiences, and other next-gen experiences powered by digital humans to your applications. We are committed to API flexibility and broad cross-platform support, both are essential components to building dynamic, valuable interactions for the metaverse. Transform omnichannel customer experiences with personal digital human interactivity, ideal for customer support, healthcare, fashion, or retail industries. Build a world of adventure. Join your friends in another dimension for an immersive gaming experience or watch the big game together at an XR viewing party. Make your presence felt from afar. Connect with loved ones and colleagues from all over the world on a whole new level.