Audience

Businesses searching for a solution to engage, convert and retain customers

About Twixor

Run multiple campaigns across channels like WhatsApp, Facebook Messenger, Google Business Messaging, and more. Reap sales benefits by building the conversational flow, publishing omnichannel, and analyzing each report to hit the target. Engage and deliver meticulous responses to consumers in the form of rich snippets while customizing them to fit any scenario. Enrich customer experience by populating and intuitively visualizing data. Powered your conversations with an AI chatbot that keeps getting smarter every time. Auto-segment inquiries to the right agent, trigger handoffs when needed, and take complete control over your customer support management. Intelligent assistants automatically identify each user’s intent using NLP and respond back with intent-specific solutions. The response uses pattern recognition and metadata extraction from the service providers or databases. Keep track of everything happening across your channels to maintain an optimum customer relationship.

Integrations

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Company Information

Twixor
India
twixor.com

Videos and Screen Captures

Twixor Screenshot 1
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Product Details

Platforms Supported
Cloud
On-Premises
Training
Documentation
Live Online
Webinars
In Person
Videos
Support
Phone Support
24/7 Live Support
Online

Twixor Frequently Asked Questions

Q: What kinds of users and organization types does Twixor work with?
Q: What languages does Twixor support in their product?
Q: What kind of support options does Twixor offer?
Q: What other applications or services does Twixor integrate with?
Q: What type of training does Twixor provide?

Twixor Product Features

Chatbot

Prediction
Machine Learning
Natural Language Processing
Context and Coherence
Payment Integration
Call to Action
Inline Media / Videos
Social Media Integration
Sentiment Analysis
Reporting / Analytics
Human Takeover
Ready-made Templates

Conversational AI

Virtual Assistant
Intent Recognition
On-Screen Chats
Code-free Development
Speech Recognition
For Developers
Omni-Channel
Multi-Languages
Speech Synthesis
Sentiment Analysis
Contextual Guidance
Pre-configured Bot
Reusable Components

Conversational Marketing

Appointment Scheduling
Audience Segmentation
Multi-Channel Communication
Video Chat
Chatbot
Mobile Messaging
Product Recommendations
Lead Distribution
Group Messaging
Email Automation
Lead Qualification
Human Handover

Live Chat

Offline Form
Geo Targeting
Transfers / Routing
Third Party Integration
Canned Responses
Website Visitor Tracking
Proactive Chat
Screen Sharing
Customizable Branding

Natural Language Processing

Sentence Segmentation
Tokenization
Stemming/Lemmatization
Part-of-Speech Tagging
Parsing
Named Entity Recognition
Co-Reference Resolution
In-Database Text Analytics
Open Source Integrations
Natural Language Generation (NLG)

Twixor Additional Categories