Audience

Teams at small to mid-sized companies

About TunnelBear

A more secure way to browse the web. TunnelBear encrypts your internet connection to keep your online activity private on any network. Just open the TunnelBear app, select a country, and flip the switch. Once you're connected, TunnelBear will work quietly in the background to keep your data secure. Hackers can steal passwords and data over insecure public WiFi. TunnelBear blocks them to keep you secure. Network owners and internet providers can see everything you do online. With TunnelBear on, they can't see a thing. Some content is only available in certain regions. TunnelBear changes your virtual location so you can see it anywhere. Ad services use your IP address to track your behavior across sites. TunnelBear stops them by assigning you a new IP. Some governments block popular websites and apps. TunnelBear unblocks them by changing your virtual location.

Pricing

Starting Price:
$59.88/year/user
Free Version:
Free Version available.
Free Trial:
Free Trial available.

Integrations

No integrations listed.

Ratings/Reviews - 9 User Reviews

Overall 3.3 / 5
ease 4.1 / 5
features 3.4 / 5
design 4.4 / 5
support 3.2 / 5

Company Information

TunnelBear
Founded: 2011
Canada
www.tunnelbear.com

Videos and Screen Captures

TunnelBear Screenshot 1
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Product Details

Platforms Supported
Cloud
Windows
Mac
iPhone
iPad
Android
Training
Documentation
Support
Phone Support
Online

TunnelBear Frequently Asked Questions

Q: What kinds of users and organization types does TunnelBear work with?
Q: What languages does TunnelBear support in their product?
Q: What kind of support options does TunnelBear offer?
Q: Does TunnelBear have a mobile app?
Q: What type of training does TunnelBear provide?
Q: Does TunnelBear offer a free trial?
Q: How much does TunnelBear cost?

TunnelBear Product Features

Computer Security

Anti Spam
Financial Data Protection
Vulnerability Protection
Antivirus
Audit Trail
Compliance Management
Database Security Audit
File Access Control
Maintenance Scheduling
Real Time Monitoring
Security Event Log
Virus Definition Update

Network Security

VPN
Access Control
Analytics / Reporting
Compliance Reporting
Firewalls
Internet Usage Monitoring
Intrusion Detection System
Threat Response
Vulnerability Scanning

TunnelBear Verified User Reviews

Write a Review
  • A TunnelBear User
    Principal Software Engineer
    Used the software for: 1-2 Years
    Frequency of Use: Yearly
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Cute UI but slow"

    Posted 2022-07-23

    Pros: - cute interface
    - user friendly and very simple
    - generous free data cap (if you retweet their ads)

    Cons: - very slow at times
    - not a lot of choice in terms of location, and very little redundant nodes
    - doesn't get around region-locked content
    - expensive compared to the competition

    Overall: While it has a nice user interface with cute bear animations, and has spent a lot of advertising money on YouTube, TunnelBear is not the greatest VPN out there. For the price, there are much faster VPNs with more features.

    Read More...
  • Timothy D.
    Sole Proprietor
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Won't Let You Cancel!"

    Posted 2021-01-31

    Pros:

    Cons: Not only is TunnelBear slow and disconnects a lot, but even when I canceled 4 days early, they charged me for another month.

    Overall: It was really easy to sign up, and give them my payment information but it was impossible to cancel and stop them from charging me even when I did it early. You can't trust them with your payment information.

    Read More...
  • Brittany N.
    Strategic Account Specialist
    Used the software for: 1-2 Years
    Frequency of Use: Weekly
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "TunnelBear Review "

    Posted 2020-11-24

    Pros: I am able to access websites that are restricted from my local IPs from anywhere with TunnelBear.
    It offers free Mbs for referring and tweeting them.

    Cons: Unavailability of a lot of servers is the biggest issue so far.

    Overall: Overall, it has been remarkably great to access all the geo locked websites from anywhere with TunnelBear over the internet.

    Read More...
  • A TunnelBear User
    Teacher Assistant
    Used the software for: 2+ Years
    Frequency of Use: Weekly
    User Role: User
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Questionable and slow"

    Posted 2020-11-10

    Pros: It's got a free version and the paid version isn't that expensive. TunnelBear puts a lot into their presentation with their cutesy bear animations and feels very modern and for more basic users just looking to get around region blocks to watch a video on YouTube or something similar. For most people, what it offers may be good enough. I used both the free and paid versions for quite a while, and never had any issues with paying or canceling when I did stop using it.

    Cons: When you do use it, expect your internet speed to slow down to an absolute crawl. There aren't many regions you can switch between. After a while, I was curious how well it was actually masking my location and while I could usually get around region-locked content, doing some tests made it obvious my location wasn't completely being hidden. If you're really interested in seriously increasing privacy, something like this isn't for you.

    Overall: It's okay for basic purposes, but don't expect more than that. For what it is and its price, it's not bad and honestly, you could just stick to the free version is getting around blocks is all you need. If you want a more secure VPN or lots of region options, this isn't for you. The bears are cute though and I did enjoy watching the little animations, but they really don't add anything to the service beyond nice aesthetics and friendly atmosphere.

    Read More...
  • A TunnelBear User
    IT Support Specialist
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "TunnelBear"

    Posted 2020-11-10

    Pros: I like that TunnelBear has both mobile and PC applications.
    It has a lot of servers, which they allocate at fair cost estimation.

    Cons: I do not have aspects that let me down while using TunnelBear.

    Overall: Overall, it has been effectively easy to access websites that are prohibited in our local IPs without having to incur even a penny.

    Read More...
  • Bliss C.
    Director of Sales
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "TunnelBear: Great VPN tool"

    Posted 2020-11-08

    Pros: I like that TunnelBear offers free MBs for referring other users and tweeting them on Twitter.
    It is affordable and offers a lot of plans.

    Cons: I don't like how it has few servers and they don't offer more than one server for a single location.

    Overall: My overall overview is awesome since I use TunnelBear to access websites that are locked on my IP address.

    Read More...
  • A TunnelBear User
    Software Developer
    Used the software for: Free Trial
    Frequency of Use: Weekly
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Decent VPN software"

    Posted 2020-07-02

    Pros: Easy to use app
    Great for privacy - No logging policy
    Available across most platforms and on mobile
    Supports up-to 5 devices per account
    Free version

    Cons: Slow speed - not optimal for streaming.
    Free version is very limited - only 500 mb data usage.
    Limited support on Linux.

    Overall: TunnelBear is a decent VPN software providing you with a secure way to browse the internet. Although streaming performance is not very good, it offers good privacy and a stable connection.

    Read More...
  • Ankit K.
    Graphics designer
    Used the software for: 1-2 Years
    Frequency of Use: Weekly
    User Role: User
    Company Size: 500 - 999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Get Anonymous by single click"

    Edited 2020-06-06

    Pros: Easy to activate VPN, just a single click and you are good to go. Very modern user interface. Gives you a back door to access blocked sites.

    Cons: It has very low data limit on free plan. You need to upgrade to connect further.

    Overall: TunnelBear VPN helps me to secure my personal data on internet. It adds lots of encryption and blocks trackers to get my personal information. These make it great to use as a VPN.

    Read More...
  • Andy S.
    Technical Training Manager
    Used the software for: 2+ Years
    Frequency of Use: Monthly
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Great tool, at first."

    Posted 2020-04-10

    Pros: Easy interface and easy to pick which country you want to tunnel through. Free version is enough to get by if you only use it once or twice a month and is full featured minus GB limit.

    Cons: They say you get free GB from doing things such as sharing, posting or referring but I never got a single increase. Emailed their customer service about it and never got any resolution.

    Overall: I looked up reviews on VPNs that are the best for the price and TunnelBear came back near the top. I used it in free version for a while when I travel overseas and found it to be good and worth the paid version. A year later, I found myself not switching it on because when I did, my throughput slowed down significantly. I have since canceled my subscription and only keep the free version installed if I need it in a pinch.

    Read More...
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