Audience

Businesses interested in a platform to make better customer-centric decisions

About Track.co

With Track CXM, you and your team have the perfect place to manage your customer's experience live through surveys and metrics that gives the customer a voice. Customer Experience Management is the process used by companies to monitor all customer interactions during his journey. The objective is to optimize those experiences, guaranteeing full satisfaction, fidelity and creating true brand defenders. And we are references in the matter! We have the best technologies and the most complete multimetric platform in the market to help you improve your customer experience. With Track you can optimize your survey results in a simple and practical way! Do your surveys through various distribution channels such as email, SMS, QR Code and WhatsApp. Tracking your reports is even faster and more practical, through highly customizable and responsive dashboards. The most technological CX platform on the market to analyze the consumer's journey and generate insights into the customer's voice.

Integrations

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Company Information

Track.co
Brazil
track.co

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Training
Documentation
In Person
Videos
Support
Phone Support
24/7 Live Support
Online

Track.co Frequently Asked Questions

Q: What kinds of users and organization types does Track.co work with?
Q: What languages does Track.co support in their product?
Q: What kind of support options does Track.co offer?
Q: What type of training does Track.co provide?

Track.co Product Features

Customer Experience

Survey Management
Customer Segmentation
Action Management
Feedback Management
Knowledge Management
Sentiment Analysis
Analytics
Dashboard
Multi-Channel Collection
Text Analysis
Trend Analysis