Audience

Funeral homes and crematoriums

About The Smart Director

“The Smart Director” has been designed from the ground up with customer service as a priority. We know the importance of servicing our clients. Our products have built in tools allowing our client to submit a service request never picking up the phone. We are just a click away. Submit a service request with the Live Request tool and we will return the average wait time in which you can expect a return call. Just as you are, we also are available 24/7 to begin the process of addressing your needs. Send a service request anytime and we will be with you as soon as possible. Requests received after business hours, on weekends and holidays will be recorded and addressed the next business day. The CCCMail tool allows us to communicate effectively with our clients by sending messages that can be viewed from inside all of our products. Examples include announcing our holiday hours and important inclement weather conditions affecting our area. We want you informed.

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Integrations

No integrations listed.

Ratings/Reviews - 2 User Reviews

Overall 3.5 / 5
ease 3.0 / 5
features 3.0 / 5
design 3.0 / 5
support 3.5 / 5
More Reviews Write a Review

Company Information

Continental Computers
Founded: 1985
United States
continentalcomputers.com/smart-director/

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Product Details

Platforms Supported
Cloud

The Smart Director Frequently Asked Questions

Q: What kinds of users and organization types does The Smart Director work with?
Q: What languages does The Smart Director support in their product?

The Smart Director Product Features

Funeral Home

Cemetery Management
Cremation Management
Financial Reporting
Funeral Ledger
Lot Management
Merchandising
Pre-Need Management
Routing

The Smart Director Verified User Reviews

Write a Review
  • Lee J.
    Staff Director
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: User, Administrator, Deployment
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    " TDAW "The Directors Assistant Web""

    Posted 2024-03-10

    Pros: THE SMART DIRECTOR IS THIER OLD PROGRAM.
    TDAW:(NEW)
    Priced right with everything included.
    Thousands of forms.
    Web based.
    White board.
    Electronic signature FREE.
    Calendar.
    Email billing.
    Survey.
    Many many tools.
    And on and on

    Cons: Took a little time to really get good at using it.

    Overall: 20 plus years funeral directors. B.S. Accounting and M.B.A. I have used others but the TDAW has absolutely EVERYTHING. Sone times I call service if I can do something and they simply show me where it is in the software.

    Read More...
  • A The Director's Assistant User
    Director
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Keep Your Own Records Instead"

    Posted 2020-11-17

    Pros: It contains the information you need.

    Cons: Design is from 2000ish, not user-friendly, slow, and fully replaceable with an Excel or Google Doc (for free). It is obsolete.

    Overall: Best to keep your doctor information elsewhere and save the money and time using this software. Build your own data base and transition over.

    Read More...
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