Audience

Ticketing As A Service benefits IT, HR, marketing, legal, and customer support teams in industries such as IT services, healthcare, finance, retail, education, and manufacturing, by streamlining internal service requests, enhancing efficiency, and ensuring secure, compliant data management.

About Ticketing As A ​Service

Certified Microsoft Teams Ticketing System for managing bug, incident, and service requests.

Ticketing As A Service boosts efficiency by organizing incidents and requests. It empowers teams to deliver great service, reducing wasted time and lost tasks. Trusted with Microsoft 365 Certification, it ensures secure, confidential, and compliant data management.

Key benefits:

- Keeps records, helps prioritize, accelerates resolution, and tracks performance.
- Ideal for any team: HR, Marketing, Legal, IT, and more.

Key features:

- Ticket management, chatbot notifications, custom fields, export options, unlimited users, and support for external users via email.
- Multi-language support: English, French, German, Korean, Indonesian, and more.
- Integrated with Microsoft Teams: Intuitive UI, multi-channel, SSO, and ready for analytics.

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Pricing

Starting Price:
$8.75/Organization/Month
Free Version:
Free Version available.
Free Trial:
Free Trial available.

Integrations

API:
Yes, Ticketing As A ​Service offers API access
See Integrations

Ratings/Reviews

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Company Information

TeamsWork
www.teamswork.app/best-microsoft-teams-ticketing-service-desk

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Training
Documentation
Videos
Support
Online

Ticketing As A ​Service Frequently Asked Questions

Q: What kinds of users and organization types does Ticketing As A ​Service work with?
Q: What languages does Ticketing As A ​Service support in their product?
Q: What kind of support options does Ticketing As A ​Service offer?
Q: What other applications or services does Ticketing As A ​Service integrate with?
Q: Does Ticketing As A ​Service have an API?
Q: What type of training does Ticketing As A ​Service provide?
Q: Does Ticketing As A ​Service offer a free trial?
Q: How much does Ticketing As A ​Service cost?

Ticketing As A ​Service Product Features

Issue Tracking

Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Project Management
Task Management
Knowledge Base
Recurring Issues
Scheduling
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