• Ylia A.
    Project Manager
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 500 - 999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Remote support for employees and customers, it has never been so easy to connect with someone remotely."

    Posted 2022-08-05

    Pros: TeamViewer has greatly revolutionized remote access for all types of companies, it is also being used for personal use, it is an excellent platform to make a totally stable remote connection, its way of connecting to other computers is quite simple which helps everyone users can adapt to them without any problem, remote connections within this platform are highly diversified, adding various functions to ensure that communication is always present during the remote connection. There are several positive aspects that need to be mentioned about TeamViewer.

    1.- TeamViewer offers much more advanced functions to optimize communication between people who are participating in a remote connection, thus offering a live chat in which you can send and receive messages in a matter of seconds, you can also connect with other person via video, it offers a video feature where you can see the other person while making the remote connection, and if you don't want to use your camera, you can also connect with the other person via audio chat, that's the one for Audio is completely fluid, audio transmission is very stable and optimal, which helps communication to always be positive.

    2.- Tim Viber is a software that I think a lot about users who have a computer with fairly low features, and I say this because it offers functions to improve the fluidity of this platform. When you access the general settings of the remote connection, you will be able to see several buttons that will allow you to improve the quality or improve the fluency, if you decide to improve the quality of the video transmission, more resources of your computer will be consumed, but if you decide to improve the stream, your video quality will suffer slightly, but your computer's overall performance will be wonderful as long as you have the remote connection active. Actually this function is high for people who have a fairly good computer to people with a little bad computers.

    3.- TeamViewer offers quite complete licenses, this license can be used on more than 10 devices, which helps you save money while making remote connections with several of your colleagues. This feature of TeamViewer allows you to acquire a license and use it on several computers, without having to pay for individual licenses which can generate a higher cost in general. I love this feature, because within our project sector we can use the remote connection on various devices without any problem.

    4.- I love the simple way in which you can access another computer through the remote connection, it is only necessary that you provide me with the ID and the corresponding password of the other user, in this way you can connect to that computer immediately, without the need to send invitation links via email or any other means. This feature is quite good since you can connect to another computer without having to go through a much longer process. Also, if you need someone to stop connecting to that computer, all you have to do is change the password and no one will have access to that device anymore.

    Cons: TeamViewer enjoys a lot of features and functions that help all users to have a complete experience while connecting remotely to any computer, however there are a couple of negative things that need to be mentioned about this remote connection software. The main negative thing is that the mobile version is very poor compared to the desktop version, why do I say this? Because this mobile device platform does not provide the same fluidity, also when writing messages within it you have to select several buttons to do it, the remote connection within mobile devices is quite uncomfortable and does not compare to anything in the experience that I have had from my computer. TeamViewer should also improve this application for mobile devices, since it would help us to manage computers from our phone as comfortably as possible. It is also important to mention the poor quality that is obtained when transferring files during a remote connection, the remote connection is never interrupted when transferring files, however, the transfer of files is efficient because it takes forever to process , it does not matter if you are sending many files simultaneously or few, in the same way the process will take a long time which causes delays within your remote connection. To counter that, I recommend using other file transfer methods, such as cloud storage.

    Overall: TeamViewer is an optimal software for all types of companies, it is also available for all types of users, as I mentioned previously, it is a platform that Josue thinks that he has a computer with very good characteristics or bad characteristics, offering functions to improve or diminish a little video quality to optimize the experience you get. The remote connections that I have made within this software have always been optimal, at no time have I presented any type of failure or any type of interruption, I have always been able to review remote connections with our clients and with our employees directly. It is very important for us that simply a better file reference system, since in this way we could transfer documents or important information to some recipient of the remote connection. Also, it is very necessary that the application be optimized for mobile devices. We fully trust you in force, we trust that you will make the corresponding improvements so that our experience is much more complete. We're happy with the rate we're currently paying to connect remotely with all these employees and customers, we'll continue to use those eyes within the company as a whole, because it helps us support some things remotely.

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  • Ana G.
    Sales Director
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 500 - 999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "A stable remote connection for the various areas of any company works wonders."

    Posted 2022-06-29

    Pros: TeamViewer has a great work structure and helps all users to have direct remote access to any computer or mobile device. Its ability to achieve stable connections is magnificent, and it also helps all computers to be managed remotely on a large scale. , thus allowing other people to control several computer monitors without any problem. During our experience with this remote access software, we have witnessed the following positive features:

    - TeamViewer offers stability when making remote connections, its video transmission and audio transmission are quite stable and this helps the remote connection to always remain active, also it does not matter if you have an instability in the network you are using In the same way, the remote connection will continue to work, it does not matter if you have a low Internet speed, in the same way the remote connection will work normally. This is a point in favor as it helps all users to have a fairly smooth and stable experience regardless of whether they have a fast or slow Internet connection.

    - Connecting to a computer is a fairly simple process within this platform, you only need to share the ID of the computer, someone needs to connect and the other person who is managing the other computer provides you with the security key. With this data you can access the computer immediately, it is important to note that the password can be changed at any time, so you can prevent someone from connecting to your computer again without prior authorization.

    - TeamViewer has functionalities to improve the video quality and to improve the transmission speed, when they improve the video quality, the consumption in your computer is quite high, for which the computer can be slow when carrying out this function, however if you try to improve the speed of the transmission, the video quality will suffer a little. Functionalities status help the user to configure the way to remotely connect to other computers depending on the characteristics of the computer that I am using, if you are using a computer with low performance and characteristics, you can easily improve its transmission speed in few seconds.

    - TeamViewer has a user manual, this manual is available for new users and recurring users, it is important to highlight that this user manual helps users quickly adapt to the general functions of this remote access software, I must also mention that this manual can be downloaded from the TeamViewer page, this manual helps all users to learn more about the platform and understand how the different sections work, to avoid a complex experience.

    Cons: Our experience has provided various positive factors and has made our remote connections stable at all times, however, not everything is perfect within this platform, since within our experience various negative factors have also been highlighted that we will mention below. continuation:

    - The interface that TeamViewer has for mobile devices is not as nice as it seems. When connecting from a mobile device to a computer remotely, it is quite inconvenient to control the computer from the phone, it really is quite inconvenient because there is no way to zoom in on a specific part of the computer to be able to control the best, you simply see the full screen of the monitor and you have to be careful in which part you select so as not to make a mistake, it would be excellent to be able to zoom in different parts of the monitor to control it correctly.

    - The transfer of files within this remote connection is quite slow, I would recommend all the people who use, to use some other file transfer service, since the transfer of files within this platform is quite slow no matter what you send few files simultaneously.

    - The web version of TeamViewer is not that beneficial for users, I would really recommend downloading the desktop version for a much more complete experience. Currently the web version is slow when connecting to other computers, the experience is not the same and the fluidity with which you can control the computer remotely is not the same either.

    Overall: There are several features within TeamViewer that need to be optimized as soon as possible, this is really worthwhile software that helps users to connect remotely without any problem, they just need to improve a few things like the ones I mentioned earlier so that this software become number one in remote connections for computers and for mobile devices. I must admit that this software has provided me with a fairly complete experience and has allowed me to connect remotely to the computers of my work team and also to the computers of some of our clients. On some occasions, clients need much closer support or attention towards In this way, we can connect remotely, make our clients winners and be able to provide them with much more correct attention. I am happy with the results that TeamViewer has allowed me to obtain since it began to provide solutions to our company, I work in the sales sector and this platform has been totally beneficial for us as a work team, sometimes one of our employees within the sector sales needs immediate support, and this platform has helped us to connect remotely without having to leave our office, I can provide immediate support to other employees in a simple way. The display time of the return on investment of this platform began from the first month of use, we began to notice how this platform was carrying a stable remote access, and that it allowed to remotely manage various computers enabling many more monitors. We will continue to use this great remote connection within our company as a whole.

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  • Ridhi S.
    Software Engineer
    Used the software for: 2+ Years
    Frequency of Use: Weekly
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Easy remote access and support to any device."

    Posted 2022-06-14

    Pros: TeamViewer helps in establishing seamless connection to any remote desktop computer with just few clicks. It is a multipurpose tool that can be used for remote diagnosis or remote support.
    Along with remote control, it also allows fast file transfers among the connected devices.
    It is an easy-to-use application with user-friendly interface and available for multiple platforms like smartphone and PC.
    The billing amount of the application is also quite reasonable.

    Cons: To use TeamViewer optimally, a fast and stable internet connection is a must otherwise the screen constantly freezes, and the audio lags a lot.

    Overall: Overall, TeamViewer is a remote control application which can be used to provide remote support to any device, anywhere. It is easy to use and available for all the platforms.

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  • Maria G.
    Software Engineer
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 1,000 - 4,999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Remote connections are stable and constant with TeamViewer."

    Edited 2022-05-13

    Pros: TeamViewer allows any company to adopt a system where they can interact openly through a remote connection. What I like the most about TeamViewer is that it is quite easy to use software, making a remote connection is the easiest thing about TeamViewer, since it is only enough for the other person to send you the ID and password data of their TeamViewer and You will immediately establish a remote connection with the other computer, controlling it from TeamViewer is also a fairly simple process since it feels like you are managing your own computer. Another thing that I like is that all the keyboard shortcuts work in TeamViewer, which makes managing the whole computer much easier and feels like controlling your own computer. I love the way I can share files through this medium, during my remote connection TeamViewer allows me to share files instantly, moreover, the other user will be able to access that file in real time and will be able to view it with no delay, everything is quite Quick. Finally, it is important to mention that the great autonomy that TeamViewer has from the cell phone is incredible, when I am out of my office and I need something that is on my computer, I can access it from my cell phone and extract that file without having to going to my office again, it's awesome.

    Cons: The main problem that we have presented with TeamViewer is that it is a software that has a high consumption and not any computer is capable of supporting it, in addition, it is also a heavy App for mobile phones. I have an iOS phone where TeamViewer works perfectly, however, other employees in my company have phones with lower technical specifications, and TeamViewer does not work properly, sometimes it has a few minor hitches during a remote connection. Some computers in our company do not support TeamViewer as it is a software that requires high features to work properly. This is not a problem that affected us so much, however, we hope that they will solve it soon and make this software more energy efficient, so that it can be integrated into the other computers in my company.

    Overall: TeamViewer is used by all the employees of our company, however, the areas that use it the most are Marketing, the Corporate area and also the Software area. TeamViewer has had a fairly complete experience throughout our company, we are happy with the results we have achieved because this has helped us to access various computers easily, when an employee needs help with something specific, it is only It is necessary that you provide us with your ID and password and we can immediately help you with whatever you need. We use TeamViewer internally, we only make connections with our colleagues to fix all kinds of bugs. Although TeamViewer has a high consumption of the computer, most of our computers are very good and support this software, we hope that the consumption of the computer will be lowered soon, to have a much more complete experience.

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  • Angelica B.
    CEO
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 500 - 999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Remote connections for various employees in various areas."

    Posted 2022-04-17

    Pros: On many occasions, our colleagues and employees need support or need us to help them in various activities, and this is where TeamViewer comes in and helps us to connect through a remote network. The main things I liked about TeamViewer were:

    1. The connectivity with the other person through the remote connection was very stable, at no time did I present instability and at no time was the remote connection cut off, I was able to operate the other computer without any type of interruption and this allowed me to carry out the various activities without problems. I think stability is TeamViewer's strongest point, the way it allows me to connect stably is fantastic.

    2. Another thing that I love about TeamViewer is the ease with which I can connect to another computer, all I have to do is have the ID and password of the TeamViewer system that is on the other computer and in this way I will be able to connect immediately without any restrictions, it's a pretty easy process for me.

    3. I love the way I can connect to my computer from my mobile phone. This function is quite important for me, sometimes I am out of the office, and I need a document that is on my office computer, immediately I can connect from my phone with TeamViewer and extract the document without any problem. The connectivity with which the App for phones works is the same as that of computers.

    4. It is a quite comfortable platform, its general design is quite comfortable and its accessibility is impressive. Another thing that is important to highlight is that the web version works wonderfully, in this web version you can see the connections you have previously had, conversations with other people can be continued from the web version without any problem.

    Cons: TeamViewer has been a perfect software all this time that I have been using it, I have not presented any type of failure and I have been able to make remote connections with all kinds of duration. I have had no problems with TeamViewer, its general operation has been satisfactory, the user support service is quite consistent and attentive to solve all kinds of doubts, in addition, the support is live, it is easy to obtain a quick response. I am very grateful to TeamViewer for offering me such a good experience without giving me a hard time, thanks for not giving me any problems during operation.

    Overall: My overall experience with TeamViewer has been relatively good. Currently, I use TeamViewer in my corporate area since sometimes our employees need some support or have a question with their office computers, and TeamViewer allows us to connect to those computers and solve the problem without leaving our workstation. It is not only being used in our Corporate sector, there are several sectors of our company that also use TeamViewer to connect remotely, work together, carry out various work activities and much more. TeamViewer has revolutionized collaborative work in our company and we are happy about it, we hope to continue having these great results in remote connections.

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  • A TeamViewer User
    Recruiting Coordinator
    Used the software for: 6-12 Months
    Frequency of Use: Monthly
    User Role: User
    Company Size: 500 - 999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Our IT Dept loves this"

    Edited 2022-03-28

    Pros: Ease of access. It's so easy to click a couple of buttons and allow someone to take access of the computer to fix issues remotely. Our IT dept uses this for our non-tech savvy employees and it's such a time saver.

    Cons: I don't have any complaints but our IT dept says it lags sometimes. But that is to be expected with remote stuff like that.

    Overall: I have had instances where our IT dept have used this for remote workers and I have needed another company to help with my personal computer using this. Absolutely a must have for any place that has remote workers.

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  • A TeamViewer User
    Production Engineer
    Used the software for: 1-2 Years
    Frequency of Use: Monthly
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "The Ultimate Remote Control Tool"

    Posted 2022-03-04

    Pros: -Being able to instantly connect with colleagues and clients
    -Providing remote support for tasks such as software installation or troubleshooting
    -Helping to keep teams organized and productive
    -Providing a secure platform for sharing files and information

    Cons: 1. It can be difficult to get started, as there are a variety of ways to install and use the software.

    2. It can be slow and clunky to use, especially if you are new to the software.

    3. There is no guarantee that the software will work with all devices and operating systems.

    4. It can be difficult to manage multiple sessions, as the software can be quite resource-intensive.

    5. The software is not always secure, and can be susceptible to attack.

    Overall: I have experience with TeamViewer. I have used it to remotely access my computer from another location. I have also used it to remotely access other computers.

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  • A TeamViewer User
    Principal Consultant
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User, Administrator, Deployment
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Previously Used, But Many Issues"

    Posted 2022-02-20

    Pros: I liked the ability to remotely access my devices. I used this software to contact and access both my desktops and laptops from my phone.

    Cons: This software has left me without access to remote systems on too many occasions.

    Overall: Overall I find TeamViewer to not be what it once was. While it once was the best software for remote access, there are now much better options on the market.

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  • Harold M.
    Sales Manager
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 1,000 - 4,999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Nice remote connectivity with any user."

    Posted 2022-02-14

    Pros: There are several features of TeamViewer that have certainly caught my attention in a positive way and have made me consider it one of my most important software, these features were:

    - TeamViewer allows you to improve the performance of the remote connection or improve the quality of it. If the user has a good computer, he can make TeamViewer use more resources to improve the quality, but if he does not have a good computer, he can decrease the consumption of TeamViewer to make the transmission more fluid. This is perfect because it makes the remote connection faster and more comfortable.

    - It is very fast to connect remotely with any user, it is only enough to have an ID and a password, to connect instantly with another computer. It is a fairly fast process, it is not like other platforms that are more complex to make this connection.

    - TeamViewer offers the possibility of talking via audio or video call during the remote connection, this means that there can be an interaction between both parties without the need to use any third-party software to communicate during this connection, it's fantastic, all in one.

    Cons: During my experience with TeamViewer, I noticed two features that I did not like so much, they bothered me while using the software. These characteristics were:

    - Sending and receiving files in TeamViewer is quite complex, when you try to transfer a file to someone through a remote connection, the transfer takes a long time, despite being files with very little weight, so it is more feasible to share files through some file manager in the cloud, which transfer them from the remote connection.

    - When I use TeamViewer on my phone, and I try to manage my computer through my cell phone, it is quite inconvenient, and it is not possible to perform some kind of Zoom to be able to better manage the computer from the phone, this makes it more complex to select something specific . I hope you can improve this App.

    Overall: My experience with TeamViewer has been intermediate, I am satisfied with the results obtained from my computer, the connectivity with my colleagues or clients has been quite stable and this has allowed us to have a totally pleasant remote access. In addition, the interface has been quite comfortable, I have enjoyed using TeamViewer in my work sector, I can make remote connections with just a few steps, there is no delay in the clicks that I make from the remote connection and I love this. The App for cell phones has left me a lot to be desired, I feel that it lacks a little more optimization and editions in the way of managing a computer from the phone, they are improvable features of TeamViewer and I trust that they will improve them little by little. I am happy with TeamViewer's remote connections and will continue to use it without a doubt.

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  • Prithvi K.
    Kotlin Developer
    Used the software for: 2+ Years
    Frequency of Use: Weekly
    User Role: User
    Company Size: 500 - 999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Intuitive and easy to use remote access tool."

    Posted 2022-01-30

    Pros: - Team Viewer is a great tool to assist someone over the internet or to connect with other team members.
    - It has tools that let the user chat and exchange files during the remote assistance session.
    - It is available for desktop as well as for mobiles.
    - The Application is really easy-to-use, anyone can assist anyone by just sharing the auto-generated unique code.

    Cons: - It does not function properly in low-end devices, as it uses a lot of resources while running.
    - The user interface of the application can be made more customizable.

    Overall: Overall, TeamViewer is a great remote assistance tool that lets the user assist remotely to any device anywhere in the world by just exchange a simple unique code. Along with assistance it also to chat and share files.

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  • Sierra Z.
    Office Technology Manager
    Used the software for: 1-2 Years
    Frequency of Use: Monthly
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Easy to use remote support tool"

    Posted 2022-01-29

    Pros: * Free for personal / non-commercial use
    * Easy to get started, even for non-technical users
    * Options for both commercial/non-commercial use

    Cons: * No cons at this point. This tool has allowed me to help troubleshoot computer issues with my family from afar

    Overall: Great basic remote support tool. Has allowed me to support my family on computer issues from afar in a way that working with them over the phone didn't

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  • Meenakshi S.
    React Dev
    Used the software for: 2+ Years
    Frequency of Use: Weekly
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Helps tremendously in remote assistance."

    Posted 2022-01-12

    Pros: - Team Viewer is the best remote control and assistance application in terms of features and stability.
    - It is free to use for non-commercial use.
    - It is available on both desktop and mobile.
    - The connection stays stable throughout the session.
    -The user interface is simple and easy-to-use.

    Cons: - It is difficult to configure and use it with VPN.
    - The authentication can be a little faster.

    Overall: Overall, Team Viewer is a remote assistance and remote control tool available on almost all the platform. It is easy to use for the end client and does not require any technical knowledge to use it.

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  • Zeeshan I.
    Java Developer
    Used the software for: 2+ Years
    Frequency of Use: Weekly
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "A pioneer in remote assistance softwares."

    Posted 2021-12-26

    Pros: 1. TeamViewer is of the best application for remote access, remote controlling or remote assistance.
    2. It is free for non-commercial use.
    3. It performs well even on the low-end systems.
    4. The remote access connection is secured yet the interface is easy enough to be used by anyone.
    5. It allows screen-sharing, file transfer and chatting within the application.

    Cons: 1. In my usage, I haven't found any downside of this application, everything works well, and the connection stays stable and secured throughout the process.

    Overall: Overall, TeamViewer is an easy to use and a functional remote assistance application which is available on all the platforms.

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  • Jason R.
    EVP
    Used the software for: 2+ Years
    Frequency of Use: Weekly
    User Role: User, Administrator, Deployment
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Simple cost for many features"

    Posted 2021-12-09

    Pros: I really like that I can have unattended access to all my servers. That way I can make updates to my desk in real-time. Login seems to be very secure and quick to connect.

    Cons: Support in persons sometimes can be had to get quickly, but TeamViewer's resource documents seems to answer most questions.

    Overall: I am able to remotely manage servers from my desk. This saves me time and I am sure that the connection is secure. For the price that we pay, I would expect fewer features than what we get. All around TeamViewer is a great product.

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  • Subhan A.
    React Developer
    Used the software for: 2+ Years
    Frequency of Use: Weekly
    User Role: User
    Company Size: 500 - 999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Control any system from anywhere."

    Posted 2021-11-23

    Pros: - TeamViewer is the best remote control application available in terms of quality of features.
    - The remote control sessions are lag free and and allows allows for audio/video communication.
    - Installing, configuring the software and taking or giving access to the system is a piece of cake.

    Cons: - Sometimes it consumes a lot of RAM while running and create heating issues.
    - The mobile version of the application is quite buggy.

    Overall: Overall, TeamViewer allows end to end remote control features with an optimized performance throughout the remote control session. It is easy to use and set and can be used by anyone.

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  • Deepak K.
    Student
    Used the software for: 6-12 Months
    Frequency of Use: Weekly
    User Role: User
    Company Size: 1,000 - 4,999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Great tool to get connected with team and consumers"

    Posted 2021-10-01

    Pros: I literally love this software because it has a free choice. TeamViewer is so natural to utilize in any event, for beginner PC clients. I have it introduced on each PC and cell phone I own. You're ready to sign into far off gadgets or offer your screen with different clients. You can visit during a distant meeting, just as utilize a whiteboard or offer documents.

    Cons: It makes an inconceivable Showing with remote access and control.

    Overall: Certainly utilise the product in the event that you need to interface with your clients rapidly to help on their machine We're ready to associate with a client's machine rapidly and effectively to analyze issues or disclose how to accomplish something that they didn't comprehend previously. It's made a few discussions in Support a lot speedier and afterward permitted us to continue on to another client. It is basically a best software from my point of view and still it is underrated. I strongly recommend you to use this and make your favourite.

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  • Ibrahim S.
    Associate Software Developer
    Used the software for: 2+ Years
    Frequency of Use: Weekly
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Easy to use remote control software."

    Posted 2021-09-28

    Pros: 1. The screen visibility remains clear during screen sharing despite bandwidth fluctuations.
    2. The set-up of the software simple and quick.
    3. It is available on all the platforms like Mac, windows and Linux including Mobile.
    4. It can be used freely for personal use.

    Cons: 1. The price of the license is a bit costly. Other than that, TeamViewer does not have any con or downside.

    Overall: TeamViewer is a versatile tool that can be used for various purposes like remote assistance, screen sharing and online meeting.

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  • shristi B.
    Developer
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 5,000 - 9,999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Connect to everyone"

    Edited 2021-09-11

    Pros: Allows me to connect with my co workers and other teammates.
    Really easy to use with beautiful interface and design.

    Cons: Price is high but the application is great to use.

    Overall: I have been using this application for a long time to connect to my employees and other co workers, its really easy to use, you can control other system and manage it if they give you permission by sharing the key to connect.

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  • Rishu A.
    Software Tester
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 500 - 999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "On demand remote-assistance tool."

    Posted 2021-08-31

    Pros: - TeamViewer has a simple user interface for the convenience of the end user.
    - Connection process between the systems is seamless, providing a smooth environment to assist remotely.
    - There are no delays or latency in either video or audio during the connection.

    Cons: - The client and the end user has to have same version for a successful connection, if not, they are not compatible.

    Overall: Overall, TeamViewer is a great tool for providing remote assistance anywhere. The connections stay secure and stable throughout the session.

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  • Glen S.
    IT Manager
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User, Administrator, Deployment
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Great product"

    Posted 2021-08-27

    Pros: Having an admin console.
    being able to create your own customised host.
    Security!
    Integrate with Active Directory for SSO for administrators.

    Cons: Can be a bit fiddly to setup the host and ensuring the registry settings are correct for a seamless experience.

    Overall: We upgraded from a personal verison to a corporate version and it is really worth it.

    Previously staff had a spreadsheet with IDs, but now we can search the admin portal and connect within seconds (that is assuming the customer can't give us their ID).

    Having a customised host is the best thing to do. Whilst it can be a little tricky to setup, once done, not only does it look good with your branding
    but you can lock it down so only authorised people can connect. The other advantage is setting a corporate password means you don't need to ask the user and you can connect at any time.

    Setting up the host is worth the effort, but once done TeamViewer is awesome.

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