Alternatives to Tattle
Compare Tattle alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to Tattle in 2026. Compare features, ratings, user reviews, pricing, and more from Tattle competitors and alternatives in order to make an informed decision for your business.
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1
Toast POS
Toast, Inc.
Toast POS is a flexible system built exclusively for restaurants and the food service industry. Offering tools like online ordering, delivery, takeout, mobile app ordering, contactless payments, and e-gift card purchasing, this solution is designed to help restaurant operators adapt fast and take control of changing industry trends and guest expectations. As a safe and secure cloud-based platform, Toast POS includes new feature updates while allowing users to access restaurant data from anywhere, on any mobile device. Its powerful reporting and analytics suite allows restaurant management to identify opportunities for saving on costs, highlight best-selling menu items, and much more. -
2
Userback
Userback
Userback is the leading user feedback and bug tracking solution for software teams looking to understand users and build better products. With Userback, you can collect metadata-enriched visual feedback and gain deep insights into your user's sentiment and behavior with in-app surveys like NPS, CES, and CSAT metrics. Add deep context to any piece of feedback via full session replay features. Create user segments and track every user from the moment they log in. Survey only the cohorts that are important to you and understand your user experiences throughout the entire lifecycle from trial to churn. Wrap it all up with branded feature portals, and public roadmaps, and a centralized location for all your feedback to reduce feedback overhead by 70% and increase feedback closure times by 10X. No code? No problem. Start instantly with a code-free browser extension, perfect for internal QA and bug tracking.Starting Price: $7 per month -
3
MIRACL
MIRACL
World's fastest MFA with the highest login success rate above 99%. Highly secure, password-free login in just two seconds. MIRACL works on any device or browser, removing the barriers to authentication to optimise the the user experience, decrease costs, and win lost revenue. Protect your users. Simplify their journey. MIRACL Trust offers a safer, smoother authentication experience. One step. No passwords. No problem. Traditional multi-factor authentication is slow and cumbersome. MIRACL is a smoother, safer alternative to traditional MFA. 2 seconds to log in with error rates as low as 1/10th that of passwords. No passwords necessary. One PIN, and you’re in. Our cryptographic technology means that user info stays with users. MIRACL Trust offers an effortless login experience that puts users first, rolls out hassle-free, and keeps data locked up tight. PSD2 SCA compliant, GDPR compliant and satisfies NJ Gaming MFA requirements. -
4
Usersnap
Usersnap
Usersnap is a user feedback platform designed for product teams to gather product-specific insights, accelerate user testing, and improve stakeholder feedback loops. Companies such as Red Hat, Erste Bank, Lego, and Harvard University excel in their enterprise growth and operations with Usersnap. Product teams strive for user-centric processes and rely on Usersnap to gain clarity for product decisions. Grow in confidence with a scalable user feedback software as your partner. Usersnap is right for you if want to: ✔️ Create a user-centered and welcoming feedback culture ✔️ Streamline all product feedback to identify top roadmap contenders ✔️ Save time on communicating technical and design improvements ✔️ Conduct more in-product user research and unleash UX insights ✔️ Have a constant stream of new user feedback to stay on top of the voice of customers.Starting Price: $69.00/month -
5
Sentiment Search
Sentiment Search
Sentiment Search specialises in review insights for restaurants, coffee shops, pubs and cloud kitchens. We provide marketing, operations and guest experience teams with a range of sophisticated customer sentiment insights derived from review platforms, social platforms and internal feedback channels. These industry-specialised metrics can be used to benchmark every aspect of a restaurant against its competitors, pinpoint weaknesses and ultimately improve online ratings. Provide higher levels of management with an overall snapshot of your brand and identify underperforming venues. Get industry-specialized trends and track the shift in sentiment after staff changes, menu changes and refurbishments. Benchmark sentiment on a location-level and overall brand level against competitors. -
6
Loopon
Loopon
Loopon – AI-Powered Guest Experience Intelligence for Hospitality Loopon is a guest experience intelligence platform built specifically for hospitality businesses that want to turn feedback into measurable growth. We help hotels, resorts, restaurants, and hospitality groups understand what guests truly value — and act on it. What Loopon Does Loopon centralizes guest feedback from multiple sources — surveys, online reviews, and operational systems — and uses AI-driven text and sentiment analysis to transform unstructured data into clear, actionable insights. Instead of manually reading thousands of reviews, hospitality teams get: - Real-time sentiment analysis - Automated theme detection - Performance benchmarking across properties - Guest journey insights - Operational trend tracking Loopon bridges the gap between guest feedback and operational decision-making.Starting Price: €100 per hotel per month -
7
Ziksta
Ziksta
Ziksta is a restaurant feedback intelligence platform designed to help multi-location restaurant brands monitor customer experience and identify operational issues before they impact public ratings. The platform collects data from Google Reviews and in-store guest feedback, then uses AI-driven sentiment analysis and NPS tracking to uncover outlet-level performance signals. Instead of simply displaying feedback, Ziksta converts customer comments into clear operational insights and recommended actions for each restaurant location. This allows management teams to detect problems such as slow service, cleanliness concerns, or inconsistent food quality early. By highlighting which outlets are at risk and why, Ziksta enables restaurant operators to intervene quickly and protect their brand reputation. The platform provides a unified dashboard that leadership, operations teams, and outlet managers can easily understand.Starting Price: $50 -
8
Benbria Loop
Benbria
Increase retention and customer loyalty by improving the experience in real-time with visibility into performance. Escalate and remediate situations as they happen using in-moment feedback and offer solutions to problems customers are facing at the time. Share live feedback, benchmarks and reports with your entire team to create a culture that is customer-focused and promotes continuous service improvement. Set brand standards across all locations and compare results. Define action plans based on real data and enable your front-line staff to understand the customer experience. Use guest feedback to improve the impact of employee training by focusing on what matters most to customers. From service to cleanliness, staff friendliness and food quality, know the areas that matter most to your customers and have ability to make informed decisions to improve their overall experience. -
9
Hexia
Lanla
Hexia is a comprehensive customer experience (CX) platform designed to track the entire customer journey from start to finish. It uniquely integrates three core CX methodologies into one seamless system. Hexia combines Voice of Customer feedback, Mystery Shopper insights, and online reputation data from sources like Google and Facebook. This unified approach gives businesses real-time visibility into customer satisfaction and performance. Hexia helps teams identify issues quickly and take meaningful action to improve experiences. The platform supports better decision-making by aggregating qualitative and quantitative CX data. Hexia enables organizations to listen, measure, and act across every key customer touchpoint. -
10
Guestmeter
Guestmeter
Guestmeter.com is the all-in-one guest feedback and reputation management software for hospitality industry. Our online reputation management tool and the guest satisfaction survey solution, you can experience the power of Guestmeter on your android smartphone or tablet. It allows you to engage with guests and manage online reviews in Tripadvisor, Booking, Hostelworld, Zomato, Yelp, CruiseCritic, Google and more. Our mobile app makes it easy to manage guest feedbacks wherever you are and receive alerts in real-time so you can act quickly to ensure guests leave your business happy. Not a customer yet? Please visit www.guestmeter.com and request a demo. Key features of Guestmeter app include: GUEST SATISFACTION SURVEY SOLUTION - Send post stay e-mail or international sms surveys to get more positive online reviews in Tripadvisor, Booking, Hostelworld, Zomato, Yelp, CruiseCritic, Google and more review sites.Starting Price: $49/monthly/per property -
11
FeedbackNow
Forrester Research
Measure customer feedback. To deliver excellent CX, collect and measure customer feedback to pinpoint emerging issues before they negatively impact your organization. Our customer feedback system provides Smiley Boxes and digital collection methods to collect massive amounts of meaningful customer feedback. Intuitive devices allow organizations to achieve high customer feedback response rates. Our solution can be deployed worldwide without any IT integration. Developed and built in Switzerland, the robust construction of the Smiley Box ensures high resistance to water and impact, complete with a battery life of more than a million clicks. Our solution leverages the latest in computing infrastructure, and is always evolving to meet new performance demands. Additionally, our data center follows the highest security, privacy and redundancy standards. -
12
Hoodys
Hoodys
Hoodys is Hotels Operations optimization and Guest Satisfaction Platform. Hoodys aims at optimization of hotel tasks, increase revenue and safety for guest. Hoteliers can handle hotel operations, tasks effectively and smoothly. With the use of AI technologies and edge computing, Hoodys aims at automating the hospitality industry operations and proving safety for guest. -
13
Cheerfy
Cheerfy
Cheerfy is the new way restaurants sell post-COVID. Our full front-of-house software platform for restaurants. Register guests on arrival following NHS track and trace guidelines, using Wi-Fi or a QR code. Collect an optional marketing consent, so you can digitally engage customers. Build rich customer profiles by integrating all key systems (orders, reservations, PoS, Wi-Fi, etc.). Use that knowledge to develop a digital relationship that drives loyalty and sales. Own your online ordering channel, saving on commission costs from 3rd party delivery aggregators. And create your branded, differentiated customer experience. Cheerfy operates in the UK and Spain and is backed by Techstars Ventures (invested in Uber, Twilio et al.) and METRO AG. We are trusted by iconic chains like Grosso Napoletano in Madrid or Black Sheep Coffee in London, global operators like Autogrill, or leading brands such as Heineken.Starting Price: $4.19 per month -
14
Emotics
Adoreboard
Emotics is an emotion analytics platform that turns text data from customer and employee feedback into business answers. Emotics assigns emotions and themes into strengths, weaknesses, opportunities and threats so you can take a strategic view of your customer or employee experience. Automatically generates benchmarks to generate insights on how you compare to competitors and the specific aspects of CX that you need to improve or optimize. Provides a window into the causes of emotional responses by providing a warning system for emotions that provoke actions. Measure the intensity of emotion expressed by customers across 8 emotion indexes and 24 emotions to pinpoints emotions driving themes that damage or improve the perception of CX. Enables a 360° view of customer by connection with NPS, CSAT, product reviews, social data and tools like SurveyMonkey and Zendesk. Emotics makes sentiment analysis redundant and goes further than NPS.Starting Price: $289 per month -
15
Expodine
Explore IT Solutions
Expodine is a tablet-based restaurant management system for the food, beverage, and hospitality industry, designed to save time and increase your restaurant's revenue by making the process of restaurant management easier. It also helps to create repeat business and customer loyalty by building a stronger relationship with your guests and customers. The icing on the cake is that it can be easily used by the staffs of different restaurant departments and is powered with highly customizable robust features to meet every requirement of your restaurant, be it managing the stocks/inventory, increasing business efficiency, increasing table turnaround time, managing different branches, collecting customer feedback, or managing any data that is important for your restaurant, irrespective of the location and time, we've got it all covered. Thereby, improving staff efficiency and reducing customer complaints. -
16
Hostie
Hostie
Hostie is an AI-driven restaurant communication and guest engagement platform that acts as a virtual concierge to answer every call, text, and message in your restaurant’s voice, reducing missed reservations, capturing more revenue opportunities, and improving operational efficiency. It automatically handles inbound phone calls, text messages, and emails with natural-sounding conversational AI, provides real-time visibility into interactions and transcripts, and keeps guest history and data under the restaurant’s control for better service continuity. It connects with major reservation systems and POS tools to manage reservations, modifications, event inquiries, and messaging across channels and supports multilingual interactions in over 20 languages, so diverse guests are served without language barriers. Built by restaurant operators, Hostie aims to free up staff from routine communication tasks while maintaining a seamless guest experience.Starting Price: $199 per month -
17
Maple
Maple
Maple is a voice AI customer support platform built specifically for restaurants and similar service businesses that uses advanced natural language and menu-aware intelligence to answer inbound calls 24/7, take and process orders with high accuracy, manage reservations (including booking, modification, and cancellation), upsell intelligently, and work with multiple languages so teams never miss opportunities or lose business due to unanswered calls or manual handling; it integrates directly with restaurants’ point-of-sale systems to understand menus, including dietary needs and allergies, capture orders precisely, personalize guest interactions, and drive higher average ticket sizes and operational efficiency, while enterprise-grade infrastructure supports scalability and reliability across single or multi-location operations so restaurants can automate routine call tasks, increase order capture, and enhance guest experience without added staffing burden.Starting Price: $50 per month -
18
SurveyLab
SurveyLab
SurveyLab is online survey software built for Customer Experience, Marketing, Human Resources, and Digital teams. It is used by over 85,000 customers in 65 countries. It provides real-time feedback, multi-user, and multi-language support, advanced analytical tools, branding, integration, and more. System provides full support for Customer Satisfaction Surveys, NPS, CES, Market Research, 360 Feedback, Employee Engagement, Employee Satisfaction, Pulse Surveys, Intercept surveys, Mystery shopping, Online Tests, Online Forms, Online Voting, and more.Starting Price: $49.00/month -
19
Manet
Manet Mobile Solutions
Manet allows you to manage all the information about your hotel: at any time you can choose which details to insert, modify or delete. You can also upload new content and services, related to the hotel and destination. Manet's tools and features enrich and simplify your guests' stay, providing them with everything they need to make their experience unforgettable at every stage of the journey. Increase the opportunities for contact with your customers and optimize communication with them! Manet allows you to better communicate the information and services of your hotel to your guests, increasing the possibility of receiving reservations, right from the pre-stay. Manet's personalization allows you to promote your business and the additional services connected to it, giving you the opportunity to maximize your revenues.Starting Price: €3.95 per room per month -
20
Ovation
Ovation
Actionable Guest Feedback that Actually drives revenue. Find out how your on- and off-premises customers are feeling, fix any issues in seconds, get more 5-star reviews, and have an easy-button for insight and retention. Gather customer data for all locations regardless of how they customers interact with your brand, i.e. 3rd party delivery, online ordering etc. Effortlessly measure satisfaction 18x more effectively than current methods. Ovation’s customer chat platform enables your team to instantly engage with guests in the moment to resolve concerns and win them back. Delight your customers with immediate communication. 16x better at customer conversations than online reviews. Leverage our machine learning algorithms to understand what improvement can be made on- and off-premises. Gain intelligent insights about your individual customers so marketing can target them based on their behavioral characteristics.Starting Price: $149 per month -
21
Incentivio
Incentivio
Incentivio delivers a comprehensive digital guest engagement platform to transform how restaurants attract, retain, and delight customers. By combining advanced customer insights, marketing automation, and operational efficiency, we empower restaurants to drive growth and enhance the guest experience seamlessly. Our platform offers personalized marketing campaigns, integrated loyalty programs, online ordering solutions, and actionable analytics to keep your brand ahead in a competitive market. At Incentivio, we focus on creating growth opportunities for your restaurant without adding complexity. With our guest engagement as a service, you can manage and design marketing campaigns, engage customers, and build lasting loyalty. -
22
WeBee
WeBee
WeBee is a 360-degree (End-To-End) solution that enables hotels to have a better engagement with guests. Improve guest satisfaction by gathering instant feedback from the guests during their stay. Build online reputation with higher TripAdvisor rankings. No need to pay high commissions to OTA’s anymore. Thanks to upsells, in-room dining, restaurant and SPA reservations. -
23
Intouch Insight
Intouch Insight
Intouch Insight's powerful customer experience management (CEM) software helps brands drive business improvements through better experiences. Intouch makes it easy to collect, analyze, and action customer feedback from any source, including surveys, email, SMS, social media, online reviews, call center and more. 100s of integrations seamlessly combine feedback with data from any source, like CRM, POS, IoT sensors, mystery shopping, and more to provide a complete view of customer experience and business performance. The platform features unlimited role-based dashboards and a robust, AI-powered reporting engine with predictive analytics. The platform includes automated case management tools for responding to feedback and closing the loop with customers. Leveraging the platform's patent-pending technology, businesses can create an Action Campaign™ to drive action in the frontlines, make proactive improvements to CX, and measure the impact actions have on business metrics. -
24
Lumoa
Lumoa
Lumoa is a customer insight platform that automatically generates customer insights that help you make better decisions and measure the impact of investments using customer feedback. Lumoa is a user-friendly platform that makes collecting, analyzing and acting on customer feedback easy. Establish a customer-centric culture by listening to the voice of your customers and ensure that decisions across the organisation are made with the customer in mind. Lumoa’s executive dashboard allows you to easily overview and manage different customer journeys, customer touchpoints, and sets of data. Create cards in your dashboard that represent a specific touchpoint, location, or channel to compare the performance between cards and access specific insights related to that card. Make the right decisions by knowing what your customers like and dislike about your product, service, or business. Lumoa allows you to track your customer experience performance in real-time. -
25
icibot
icibot
ICIboT is a standalone product for end-to-end guest engagement. You can take new orders and manage guest requests through the guest service online portals. By real-time, multi-language, and multi-platform, you can serve your guests in all areas such as kiosks and lobby. Satisfy your customers, increase customer loyalty as well as your revenues with a single product. ICIboT raises hotel revenue while providing guest satisfaction. During the pre-stay, stay, post-stay periods, ICI promotes your hotel directly on the phones of the guests, conducts the selling of your services and serves you as a new sales platform for guests to select your hotel. With the multi-platform support offered by ICI, you increase both your repeat guest numbers and your revenues. By integrating with your PMS, CRM , ERP and Analytics systems, we deliver complete guest satisfaction. In order to fulfill our new generation guest expertise scheme, please contact us.Starting Price: 5usd/per room/month -
26
Yelp Guest Manager
Yelp
Yelp Guest Manager is a comprehensive platform designed to streamline operations for restaurants and hospitality businesses, enhancing the guest experience from reservation to table. Combining advanced waitlist management, online booking, and communication tools, it allows businesses to efficiently manage guest flow and reduce wait times. With features like real-time table availability updates, customizable reservation settings, and automated reminders, it helps optimize seating arrangements and minimize no-shows. Yelp Guest Manager also integrates with Yelp’s vast user base, enabling businesses to attract more customers through seamless online reservations. By improving operational efficiency and providing insights into guest preferences and feedback, it empowers businesses to deliver exceptional service and build lasting customer relationships.Starting Price: $129 per month -
27
omNovos
omNovos
Our restaurant management system is built to make your restaurant better, it’s as simple as that. Single integrated interface for all digital channels. Manage your business as orders are automatically transferred to POS. Enable guests to dine at their own pace. Guests can browse, order, and pay using their mobile devices, no wait staff is required. Central integrated system for the management control & publishing of your menus. One simple repository for all your menus, recipes, costs, and items. Control all the key variables related to your menus, locations, house specials, prices, etc., in one tool. View and analyze all restaurant data in one single view. Create, manage, and deliver 1:1 personalized communications to drive engagement with your guests across all channels. Deliver the next best action every time. Access in-depth guest intelligence, interactions, engagements, and back-office data to provide more meaningful insights for your guest engagement strategies.Starting Price: Free -
28
Ur Venue
Venue Management Systems
Monetize non-room hospitality inventory across all customer touchpoints throughout the booking and in-stay journey. Maximize customer spending across all venues of your integrated resort – nightclubs, pools, spas, restaurants, sportsbook, and beyond – with a single-point solution. Gain cross-resort visibility and take care of your guests at every hospitality touchpoint with real-time, data-driven operator workflows from the podium to the back of the house. Activate meaningful guest data and improve operations with performance-driven reporting across all of your properties. Pivot marketing, promotional, and pre-sale opportunities in seconds. Our design and development experts improve and extend your customer experiences with custom websites and apps. Integrate virtual booking interfaces for venues across the entire resort. Tap into UrVenue’s robust booking engine to drive guest acquisition across all customer touchpoints in the booking and in-stay journey. -
29
Merchant Centric
Merchant Centric
See what’s being said in your reviews that impact sales and engage with customers online where they visit most. Discover the hidden value in your customer feedback data and identify what really drives revenue at your locations. Get insights and actions to beat your national and local competitors. Learn and leverage the success of top-performing businesses across the nation. Compared to top competitors, long wait times for food after ordering has the greatest negative impact on revenue. Evaluate the current food delivery process and determine if kitchen staff and servers are properly trained. Shine a light on your customer feedback that impacts your sales. Show all levels of management their progress at a regional, district, and location level. Monitor business performance, spot operational and employee issues, plus reply to reviews for all your locations in one platform. Manage customer feedback posted on your website alongside your social reviews.Starting Price: $49.95 per month -
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Lightspeed Restaurant
Lightspeed
Lightspeed Restaurant restaurant management software is your all-in-one solution to successfully run your restaurant. We provide payment processing, point of sale and valuable insights to boost margins while saving you time. Our platform is easy to implement and use, reliable, and backed by our 24/7 U.S.-based support experts. Streamline your operations, raise productivity and increase profits with a cloud-based Restaurant POS. Lightspeed Restaurant POS, formerly known as Breadcrumb, is more than an order-taker – it’s the centerpiece of remarkable hospitality. Lightspeed Restaurant combines POS, payments, reservation systems, inventory, and more and turns it into easily digestible insights so you can act on opportunities to increase profits, improve sales, increase guest retention, and manage costs in real-time. 24/7/365 support via phone, email, or chat from people who’ve been in your shoes and speak restaurant.Starting Price: $35 per month -
31
Oracle Hospitality Suite8
Oracle
Oracle Hospitality Suite8 Property combines all hotel processes into a single software solution. From reservations to housekeeping, from restaurants to sales and marketing, this software suite supports all areas of your hotel while focusing on your most valuable asset, your guest. This solution set is available in EMEA only. Gain a 360-degree view of guests with rich profile information and complete customer transactions. Increase revenue through online sales: room and table reservations, vouchers, and ticket purchases made easy. Streamline operations with built-in capabilities for distribution and restaurant and leisure management. Improve pre- and post-stay communications, including personalized offers and feedback questionnaires. Manages banquets and conferences from inquiry to billing. Thanks to its comprehensive billing system, it is also an ideal standalone solution for conference centers. -
32
Butler Hospitality
Butler Hospitality
Butler Hospitality delivers incredible, accessible room service to thousands of hotel rooms with our unique network of hotel “ghost kitchens.” From casual to upscale and big box to boutique, Butler Hospitality handles staffing, logistics, and brand standards for any hotel restaurant. Butler Hospitality combines our innovative proprietary technology with unparalleled hospitality experience. Our people have decades of experience in the hospitality and technology sectors. Butler turns the room service dilemma on its head by providing hospitality businesses with high quality hotel room service. Butler brings incredible, accessible room service to thousands of hotel rooms throughout the United States. By operating restaurants inside of centrally located full-service hotels, Butler enables virtual room service at nearby hotels without guests realizing their food is made offsite. From big box to boutique, select service to five star, room service by Butler is the best way. -
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GuestRevu
GuestRevu
Use GuestRevu to quickly and easily gather feedback from your guests and actively manage your online reputation. We give you the tools and the data you need to listen to, learn and earn from your guests. Understand your guest experience from their perspective with surveys & guest feedback. Branded surveys reflect your look and feel PLUS customizable questions mean you get the answers you need. Stop searching for reviews and save time with online reputation management. Reviews are collected from top review sites and displayed in one dashboard so you know what your guests are saying about you online – no matter where they say it. Encourage more online reviews with Google and TripAdvisor integration. Give guests the opportunity to leave a review on TripAdvisor or Google directly from your survey, boosting your review volume and your rankings. Keep on top of operations, maintenance, marketing and more with service tickets.Starting Price: 30$/month/property -
34
Emojot
Emojot
Your All-in-One Platform for Customer-Centric Digital Transformation. Unleash the full potential of customer-centric strategies with Emojot's all-in-one platform by streamlining your processes, saving costs, and enhancing the customer experience from start to finish. Emojot's tailored solutions support the entire customer lifecycle, from attracting prospects to nurturing loyalty, enabling unparalleled success in the customer-driven world. - Improve Customer Experience: Collect real-time feedback, enabling corrective actions for improved satisfaction and loyalty - Enhance Online Reputation: Manage online reputation with insights on customer feedback from various review platforms - Maximize Revenue: Boost revenue by improving retention, upsell identification, and advocacy. - Streamline Operations: Streamline business processes, reduces errors, and boosts efficiency, productivity, and profitability. -
35
PosIQ
PosIQ
It's amazing how many restaurant loyalty solutions exist today. In reality, they're all the same; lots of check-ins, gimmicks, and giveaways—all of it gives you no meaningful data about your guests. PosIQ is different. We do an incredible job of associating real people (your guests) to transactions inside your restaurant's POS system. We call this guest tracking, and we do it better than anybody else. Your restaurant is unique. PosIQ is flexible enough to let you choose from several guest tracking methods. Some have the guest do the work, some involve the staff, and others are completely automated. You decide which methods work best for your location. Capture, analyze, and market to your guests based on what they order, when they visit, who helped them, and lots of other data points that you just can't get without deep POS integration. As your guests track their orders, PosIQ rewards them with offers based on their purchase behavior and the loyalty thresholds you create.Starting Price: $99 per month -
36
Innskeeper Rate Recommendation Tool
Innskeeper Hotel Software
Combine compset analytics, consumer driven metrics, and your performance goals to produce rates that value the individual uniqueness of independent properties. As an owner or operator of an independent hotel, you set out to create a unique and memorable experience for your guests. You craft cozy guest rooms, fun and inviting lobbies, and are cultivating a fresh and new experience cookie-cutter hotel brands cannot mimic. Innskeeper was designed with you in mind — so you can keep providing that unique guest experience, but not miss out on revenue opportunities. Your independent hotel offers a unique experience for your guests. Innskeeper’s Rate Recommendation Tool offers unique advice for you. Our rate recommendation factors in your business goals, real-time rates of your competitors, and the benchmark value of your bespoke property. -
37
GreyFOX
GreyFOX AI
Accelerate Your Revenue with Smart Customer Engagement. Drive sales up with offer bundles that customers want and discounts they co-create. Achieve Your Goals with GreyFox. Grow Your Business with Hyper-Personalized Offers. Gain Customer Insights From Surveys & Feedback. Engage Your Customers Across Channels. Improve Marketing ROI with Automated Campaigns. Enhance Customer Loyalty With AI. Make every engagement opportunity count with offers that convert. We bring you GreyFox, Skellam AI’s revenue-accelerating marketing automation tool that engages shoppers with personalized deals and gamification. GreyFox features sophisticated AI algorithms to calibrate offers it generates for loyal and new customers. You can tweak its personalization settings or set it on autopilot to suit your revenue targets. Build Deeper Customer Relationship With GreyFox. Take control of your offers and discounts to better manage your profits Automate marketing campaigns -
38
Scarlet Connect
Scarlet Connect
Scarlet Connect is a cloud-native hospitality communication and operations platform built specifically for hotels to centralize sales, guest engagement, reputation management, and operational workflows in one place, helping teams streamline tasks, boost bookings, and elevate guest satisfaction without extra workload. It unifies tools such as a guest management system, sales prospecting, e-signature and credit card authorization, guest messaging, digital tipping, review response, and reputation management so hotels can discover more group and individual guests pre-stay, personalize in-stay service, and capture sentiment-driven insights to increase return revenue and positive ratings. Its sales prospecting tool helps uncover and contact leads faster, while automated guest messaging and request tracking speed responses and reduce front desk burden. Reputation features aggregate feedback and automate replies across major review platforms to protect and enhance online ratings. -
39
Truffle POS
Truffle
Beyond Point of Sale, Truffle specializes in scaling restaurants to multi-location digital powerhouses. With features that enable restaurants to go digital beyond their Point of Sale. 60% of consumers look to place orders online. With the meteoric rise of online ordering, restaurants now can generate new revenue streams. Streamline your online abilities and watch your profits grow! Reduce mistakes and get food to your guests faster. Improve order accuracy, communication and delight your guests. Real-time inventory tracking, 86 Items on the fly, and never run out of stock during your peak times. Centralize all third party and online orders in one easy to use interface. and eliminate the clutter of multiple tablets. Automate your table reservations, by allowing guests to pre-book a table online. Delight your guests by delivering an exceptional guest experience.Starting Price: $69.99 per month -
40
obee
obee
Manage reservations and tables at one or more restaurants from any computer, tablet or smartphone. Tailor the run sheet, floorplan and timeline views to suit your set-up, and make sure your venue is always running at full capacity. Never lose a reservation again. Turn cancellations into opportunities by allowing guests to add themselves to your waiting list online. No tables free for a walk-in guest? Keep your venue buzzing by sending walk-in guests a custom text message when their table is ready. Automatically confirm reservations, email or text guests reminders, and offer alternate times to fill reservation gaps. All from your website. Obee can customise your booking widget to match your website’s design for a seamless customer experience. -
41
resmio
resmio
resmio´s booking solution for restaurants makes a lot of your daily business tasks much easier, so that you can fully focus on your guests. Take advantage of online reservations for your restaurant and increase your revenue by attracting new guests. The user-friendly online booking experience ensures satisfied guests and a better occupancy rate at all times. You and your employees are dealing with booking requires by e-mail and phone that have to be answered during service. That disturbs staff and costs time! Save several hours per month on average by using an online restaurant booking system and reduce workload. The digital booking system automates administrative tasks such as accepting online table bookings. At no extra cost, you will offer a better service and higher per-capita sales. resmio provides you with all the tools you need to achieve this. All of that for a fair fixed monthly fee. We never charge a fee per guest. Our system is also flexibly customizable via add-ons.Starting Price: $54 per month -
42
Resengo
Resengo
Resengo is a state of the art restaurant reservation and communication solution. With Resengo you can maximize the occupation in and between your restaurants, reduce the risks of no-shows and provide a personal communication flow to your guests. Resengo serves more than 4000 venues, ranging from small bistro’s to large volume restaurants and three star restaurants. Your restaurant will be listed for free on our consumer resengo platform which offers users the possibility to search restaurants based on real time availability and a objective and restaurant centric review system, only powered by real guests.Starting Price: €49/month -
43
piHAPPINESS
piHAPPINESS
Fast track to a brilliant approach, smarter service & happier customers. In just 30 seconds, captures the core customer insights you need. piHAPPINESS customer feedback system is the fastest way to know your customer satisfaction. As a customer feedback app, offers feedback-collecting Emoticons, Net Promoter Score® (NPS®), Dynamic Questionnaire and feedback forms to track customers’ opinion and satisfaction level. Grow your customer feedback response rate by changing the questions dynamically with the help of our customer feedback platform. No need to irk customers with long surveys. Easy to create and customize the questions as per your business demands. Make your customers feel that you care for them when they have concerns or complaints or suggestions about your business, with effective and improved customer feedback management.Starting Price: $49.99 per user per month -
44
Chattermill
Chattermill
Unified customer feedback analytics for the world's fastest growing companies. Gain an edge by unifying, measuring and analyzing all your customer feedback in real time with Chattermill. Pipe every source of feedback and customer interaction into one place with easy to use, collaborative platform. Use groundbreaking theme and sentiment AI to see how customers feel about your product, stay on top of emerging topics and understand what keeps them coming back. Filter and interpret the underlying layers of meaning within your data to instantly gauge what's driving customer experience. Analyze signals within your customer feedback to accurately identify and predict opportunities to drive revenue, advocacy and retention across each and every touchpoint -
45
Exceed Software
Bestman Software Solutions
Exceed Web Based Hotel Management Software. EXCEED Software is a feature-rich hotel property management system. It is NOW ON CLOUD. EXCEED Software has been specifically designed to meet hoteliers' demands for a comprehensive management tool. It simplifies hotel operations while helping you utilize every opportunity to boost hotel revenue. Is your property ready to offer a touch-free guest stay? Bookings. contactless Arrival. contactless Stay. contactless Departure. contactless Guest Feedback. contactless QR Code based digital menu. Self Ordering POS. Exceed Hotel Software is cloud based property management software for hotels, resorts, clubs, restaurants & hotel chains. EXCEED Software has both on-premises and cloud based solutions using smartphone, tablets and laptops. EXCEED Software for offers hoteliers several unique benefits, whether they are new to technology or replacing an existing system and is most popular choice among hoteliers. Right from the reservations -
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Centriam
Centriam
Centriam quickly and cost-effectively takes you from raw data to insights and action — enabling you to reduce churn and leverage upsell opportunities. Let data and customer behavior decide when and how to collect feedback. Centriam enables you to run highly targeted and personalized feedback collection campaigns triggered by specific customer actions. Link feedback to customer profile data to fully understand customer pain points. Close the loop where it matters the most. Design targeted follow-up communications based on feedback type and customer insights. Quickly address customer issues, just like your customers expect. Connect Centriam to data across disparate systems and create feedback triggers based on customer actions and insights. Create targeted follow-up rules based on customer feedback, text analytics, and customer profile. Prioritize which customers to follow up with first. -
47
Resonate
Resonate
The customer experience management platform allows you to scale customer-centricity throughout your organization. Allowing brands to listen, learn and delight customers. Empowering over 10,000 frontline staff across leading businesses. Powering global customer experiences on 4 continents. We come with deep experience in the customer experience domain having launched successful feedback programs for marketing, customer experience, digital, group operations, and more. We also apply expertise from many domains, to help our partners connect data across divisions and bring new holistic insights to their teams that create impact. The Resonate CX Platform provides an end-to-end customer experience management platform that is geared to complexity and scale. The analytical component of this platform is unique in the way that it visualizes customer data, both structured and unstructured data (e.g. ratings and comments) in one integrated environment. -
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zenloop
zenloop
With zenloop, companies from multiple different industries are able to collect, cluster, and analyze customer feedback they receive through various channels along their customer journey. After analyzing the feedback, the experience management platform automatically derives tailored and individual measures to retain satisfied customers and win back churning customers. This way, zenloop enables companies to successfully identify growth drivers and pitfalls along their customer journey, turn satisfied customers into brand advocates, and minimize losses in revenue generated by churning customers. -
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nps.today
nps.today
Measure, understand, and act on customer feedback. Customer experience software to automate your experience and loyalty surveys. Analyze customer feedback. Take action in your current IT systems. Make customer feedback a natural part of everyday life. Automate your surveys, get an overview of customers’ experiences, and take action where it creates value. We make it easy to measure, understand and act on customer feedback. nps.today replaces complicated questionnaires with few, specific questions, at times that are relevant to the recipient. Use automated triggers across the entire customer journey with data-driven surveys. Embed your customer satisfaction surveys or loyalty surveys across all channels and in your external communication. Benefit from dashboards to analyze where to make changes and improve customer experiences. Use categorization or AI to identify opportunities for improvement. Combine other data sources for increased insights.Starting Price: €137 per year -
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Guestplan
Guestplan
Whether you’re currently using a restaurant reservation system or are interested in getting started, Guestplan offers unparalleled cost-effectiveness, wide-spanning capabilities and an easy-to-navigate user interface. With Guestplan’s digital reservation system, you can visualize guest reservations in our interactive and easily editable scheduling tool. Each reservation contains the name, time, number of guests and table number for each booking, feeding directly into our table management tool. By using Guestplan as your restaurant reservation software, you can stay on top of your guest list, manage waiting lists and make reservation changes from one centralized location. With the guest list tool on our reservation management system, you can plan reservations, track repeat guests and add special notes in an instant.Starting Price: €24.99 per month
