Audience

Companies interested in a powerful AI-powered ITSM/ESM platform

About SymphonyAI Apex

AI-powered IT and enterprise workflows. Launch services quickly, boost productivity, and delight users by redefining ITSM/ESM with predictive and generative AI. Streamline processes, reduce complexity, drive collaboration across your enterprise and increase velocity to business. Enhance enterprise productivity by leveraging predictive and generative AI, automation, and low-code and no-code administration. Improve satisfaction by delivering a compelling, omnichannel user experience to your employees, partners, and customers. Resolve service requests up to 50% faster via agile ITSM/ESM capabilities in a centralized, lightweight platform powered by generative and predictive AI. Launch and manage services quickly and accelerate deployments with low-code/no-code capabilities. Eliminate manual processes and automate service needs with scalable solutions for teams of all sizes.

Integrations

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Company Information

SymphonyAI
Founded: 2017
United States
www.symphonyai.com/itsm/apex-platform/

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Training
Documentation
Support
Online

SymphonyAI Apex Frequently Asked Questions

Q: What kinds of users and organization types does SymphonyAI Apex work with?
Q: What languages does SymphonyAI Apex support in their product?
Q: What kind of support options does SymphonyAI Apex offer?
Q: What other applications or services does SymphonyAI Apex integrate with?
Q: What type of training does SymphonyAI Apex provide?

SymphonyAI Apex Product Features

IT Asset Management

Maintenance Management
Requisition Management
Configuration Management
Compliance Management
Depreciation Management
IT Service Management
Asset Tracking
Audit Management
Cost Tracking
Procurement Management
Contract/License Management
Inventory Management
Supplier Management

IT Management

Remote Access
Event Logs
Software Inventory
Patch Management
License Management
IT Budgeting
Hardware Inventory
Capacity Monitoring
Scheduling
Compliance Management
User Activity Monitoring

IT Service

Self Service Portal
Knowledge Management
Ticket Management
Service Catalog
Release Management
Incident Management
Service Reporting
IT Asset Management
Contract Management

ITSM

Change Management
Problem Management
Self Service Portal
Configuration Management
Dashboard
Incident Management
Availability Management
Contract/License Management
Release & Deployment Management
Asset Tracking
Project Management

Service Desk

Change Management
Self Service Portal
Procurement Management
Remote Control
Mobile Access
Incident Management
SLA Management
IT Asset Management
Knowledge Base
CMDB