Audience

Service providers and smart home providers wanting a tool to turn data into predictive insights to create value for their customers

About Sweepr

Sweepr is an AI-powered digital care platform for service providers and smart home providers enabling superior digital customer care using personalized insights, leading to a category-defining level of digital resolution. Initial deployment in weeks, development in days, and improvement in real-time. Increase resolution accuracy with adaptive decisioning. Bespoke personalization tailored to each customer and their situation. Sweepr simplifies your self-care tech stack. Our no/low-code solution enables all of your data to be consumed and seamlessly turned into proactive and predictive insights to create immense value for your consumers. Full omnichannel support creates the ultimate convenience for customers, who can self-care 24/7 via the channel most convenient to them. Seamless delivery of channel-specific content provides consistent quality of care across diverse platforms. Customer Intent sits at the heart of Sweepr’s digital care model.

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Integrations

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Company Information

Sweepr
sweepr.com

Videos and Screen Captures

Play Video Sweepr Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Documentation
Videos
Support
Online

Sweepr Frequently Asked Questions

Q: What kinds of users and organization types does Sweepr work with?
Q: What languages does Sweepr support in their product?
Q: What kind of support options does Sweepr offer?
Q: What type of training does Sweepr provide?

Sweepr Product Features

Customer Experience

Survey Management
Customer Segmentation
Action Management
Feedback Management
Knowledge Management
Sentiment Analysis
Analytics
Dashboard
Multi-Channel Collection
Text Analysis
Trend Analysis