Audience

Companies searching for an automate live chat sessions for support, sales and other enterprise processes

About Sutherland Conversational AI

Consumers are also becoming more accepting of new technologies and driving better customer experience now requires a unique approach to customer support. We custom-build our services with a team of dedicated developers. And with over 30 years of experience in customer success management, we can take on the challenge of maintaining your customer experience. Sutherland Conversational AI Solutions are enterprise-grade conversational AI applications that help clients deflect contacts, automate customer self-service interactions and increase support hours for contact centers. It combines user-centered design with AI and over 30 years of customer experience leadership to provide a customized self-service and automation capability that easily integrates with CRM and enterprise systems. Creating a happy customer, while reducing cost, is the prime objective of mortgage servicing automation.

Integrations

No integrations listed.

Ratings/Reviews

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Company Information

Sutherland
Founded: 1986
United States
www.sutherlandglobal.com/products-x-platforms/sutherland-conversational-ai

Videos and Screen Captures

Sutherland Conversational AI Screenshot 1
Other Useful Business Software
Gemini 3 and 200+ AI Models on One Platform Icon
Gemini 3 and 200+ AI Models on One Platform

Access Google's best plus Claude, Llama, and Gemma. Fine-tune and deploy from one console.

Build generative AI apps with Vertex AI. Switch between models without switching platforms.
Start Free

Product Details

Platforms Supported
Cloud
Training
Documentation
Videos
Support
Phone Support
Online

Sutherland Conversational AI Frequently Asked Questions

Q: What kinds of users and organization types does Sutherland Conversational AI work with?
Q: What languages does Sutherland Conversational AI support in their product?
Q: What kind of support options does Sutherland Conversational AI offer?
Q: What type of training does Sutherland Conversational AI provide?

Sutherland Conversational AI Product Features

Chatbot

Prediction
Machine Learning
Natural Language Processing
Context and Coherence
Payment Integration
Call to Action
Inline Media / Videos
Social Media Integration
Sentiment Analysis
Reporting / Analytics
Human Takeover
Ready-made Templates

Conversational AI

Virtual Assistant
Intent Recognition
On-Screen Chats
Code-free Development
Speech Recognition
For Developers
Omni-Channel
Multi-Languages
Speech Synthesis
Sentiment Analysis
Contextual Guidance
Pre-configured Bot
Reusable Components