Alternatives to Sunshine Conversations
Compare Sunshine Conversations alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to Sunshine Conversations in 2026. Compare features, ratings, user reviews, pricing, and more from Sunshine Conversations competitors and alternatives in order to make an informed decision for your business.
-
1
Twilio Messaging
Twilio
Twilio's Messaging API is a powerful tool that enables businesses to integrate messaging capabilities into their applications seamlessly. It offers a stable RESTful API that allows developers to send and receive SMS, MMS, and WhatsApp messages globally. With Twilio's Messaging API, businesses can automate and scale their communications, ensuring messages are delivered over the preferred channels of their customers. The API supports a variety of sender types, including long codes, short codes, toll-free numbers, and alphanumeric sender IDs, providing flexibility in how messages are sent. Additionally, Twilio's Messaging Services feature allows companies to group global senders and enable intelligent sending, automating sender selection, and handling compliance regulations. The API also supports inbound webhooks, allowing businesses to handle responses programmatically and engage in two-way conversations with their customers. -
2
Sendbird
Sendbird
Sendbird is the omnichannel AI agent platform enterprises choose to elevate customer experience, by initiating autonomous support & sales conversations, keeping humans in the loop for complex inquiries, and re-engaging customers with proactive business messages. Combining omnichannel AI and a battle-tested, award-winning communication APIs, Sendbird enables businesses to build AI agents and meaningful customer connections at scale. Sendbird’s AI-powered customer service platform helps businesses deliver scalable, omnichannel support through intelligent AI agents. These agents work seamlessly across channels like mobile apps, web, SMS, and social media, providing instant and proactive assistance to customers 24/7. With the ability to integrate into existing customer support tools, the platform enhances resolution rates, reduces response times, and improves customer experience by offering a unified view of all interactions. -
3
Twilio
Twilio
Design and deploy your ideal customer engagement experience. Twilio is a single fully-programmable platform with flexible APIs for any channel and over 400+ integrations, backed by a community of over 9 million developers. Build accurate and personalized experiences for your customers, easily and at scale, using SMS and WhatsApp messaging, voice, video, email, and more. Browse documentation and SDKs in multiple coding languages, including Ruby, Python, PHP, Node.js, java, and C#, or jumpstart your first project with our open source code templates to quickly build production-ready communications apps. Sign up and start building today. -
4
Local Measure Engage
Local Measure
Engage is a pre-built, intelligent, cloud contact center platform that transforms customer service. Built for for Amazon Connect and powered by AWS, Engage combines voice and digital communication channels to improve operational efficiency and deliver valuable insights, Engage uses Generative AI to enhance customer service interactions and create personalized experiences that cater to the changing needs of businesses and their customers. Engage is a Contact Center as a Service (CCaaS), meaning we take care of all updates and improvements with no hardware or expensive agent licenses. Our consumption-based pricing caters to businesses of all sizes. Engage includes Voice, Email, SMS and Facebook Messenger, Instagram DM (Direct Message), Twitter DM (Direct Message), WhatsApp, WeChat LINE, and Web Chat. -
5
Infobip
Infobip
Infobip is a global leader in omnichannel engagement powering a broad range of messaging channels, tools and solutions for advanced customer engagement, authentication and security. With over 700 direct carrier connections and 60+ offices on 6 continents, Infobip is the #1 choice of some of the world's biggest companies to scale their customer communications. We help our clients and partners overcome the complexity of consumer communications, grow their business and enhance customer experience, all in a fast, secure and reliable way. With Infobip, you can achieve deeper customer engagement across the widest selection of local and global channels, including: SMS MMS RCS Live Chat WhatsApp Business Apple Messages for Business Facebook Messenger Instagram Business Telegram Viber Voice / VOIP Video Email -
6
Lime Connect
Lime Connect (formerly Userlike)
Lime Connect (formerly Userlike) is Germany’s leading platform for AI-powered customer messaging and support automation. All messages from your website, WhatsApp, or any preferred messaging channel are centralized in the Message Center, where professional features such as live translations, file sharing, and video calls enhance customer interactions. Connect AI allows you to deploy autonomous AI Agents that handle up to 70% of customer requests independently, while the AI Copilot assists your service team by summarizing conversations, suggesting answers, and providing relevant knowledge in real time. Automate processes with Workflows, update integrated systems, and deliver seamless support across all channels. Lime Connect is developed and hosted in Germany, making it a GDPR-compliant softwareStarting Price: $90.00 per month -
7
Gupshup
Gupshup
Headquartered in Silicon Valley, Gupshup is a leading conversational messaging platform that enables businesses to build engaging conversational experiences seamlessly across 30+ messaging channels using a single API. Gupshup offers an easy-to-use omnichannel messaging API, advanced bot-building platform and mobile marketing tools. Gupshup's messaging platform handles over 6 billion messages per month enabling over 39,600 businesses send messages to several billion users across popular messaging channels such as SMS, Voice, WhatsApp, Mobile Web, Android RCS, Instagram, Twitter, Telegram, WeChat, FB Messenger, Slack, Viber, Skype and many more. Gupshup's constant innovation enables it to offer market leading features on its platform, enabling developers to build Interactive, Programmable and Rich omni-channel CX journeys across messaging servicesStarting Price: $0.01 -
8
QuickBlox
QuickBlox
Build your own messenger with chat and video calling in minutes using QuickBlox chat API and SDK. QuickBlox provides instant messaging API that allow chat and calling functionality to be added to any Android, iOS, or Web application. All features that you need to build a great messaging application. High quality one‑to‑one and group calling built on WebRTC. Flexible data and file storage that compliments your messaging. Integrate your current business processes with real‑time alerts and notifications. Share and link all types of files (images, audio, video, docs, and other file formats). Over 30,000 software developers and organizations worldwide are using QuickBlox messaging API. QuickBlox is a HIPAA‑compliant chat solution trusted by Healthcare businesses worldwide. We serve a variety of customers ranging from large corporations storing millions of healthcare and insurance records to startups entrusting their telemedicine communication to us.Starting Price: $99 per month -
9
Amity Bots
Amity Solutions
Amity Bots is a scalable enterprise AI chatbot solution that enables businesses to provide customers with a first-class experience 24/7. By integrating with platforms like LINE, Facebook, and web or mobile applications, Amity Bots facilitates seamless customer engagement across multiple channels. The platform automates marketing activities, personalizes customer interactions, and enhances sales effectiveness by generating and qualifying leads automatically. It also improves customer experience by offering round-the-clock support, reducing repetitive responses, and saving time and costs. Key features include multi-channel chat management, user profile and context tracking, co-pilot live chat, AI-powered decision-making, flexible integration options, and comprehensive analytics and reporting tools. Amity Bots supports message templates, product catalogs, multi-language capabilities, and bulk import/export functions. -
10
Bird
Bird
Bird (formerly MessageBird) is the next-generation CRM for Marketing, Sales, and Payments, powering over 5 trillion annual messages across Email, SMS, and WhatsApp. Leading brands grow cost-efficiently with Bird through personalized interactions on Email, SMS, and WhatsApp. The world's most innovative companies build communication solutions using Bird's applications and APIs. Get started today and talk to your customers over any channel, for any use case, anywhere in the world. Marketing messages, push notifications, order updates, delivery alerts and more. Operational bottlenecks slowing your growth? Use automated conversations and workflows to collect critical information up front, reduce manual tasks, implement self-service flows, and route chats to the right agent. Get up and running in minutes on our reliable, auto-scaling APIs with extensive documentations, complete API references and intuitive SDKs.Starting Price: $45 per month -
11
Atom
Atom
Evolve communication with your customers via courier. 8 out of 10 clients prefer to be served via Messaging platforms such as WhatsApp, FB Messenger or Twitter. Our intelligent conversational platform simplifies your work by unifying the chats that your customers send from popular messaging apps (WhatsApp, Messenger, Instagram, Telegram, among others) and manages them in one place, facilitates the shopping experience and provides immediate attention by automating responses. Connecting your main channels. We integrate all messaging channels into an intelligent conversational platform, which simplifies the visibility and traceability of service and sales. We automate 80% of human interactions, reducing service costs by 50% and multiplying sales by 30%. We convert 30% of the leads generated via marketing. Chatbots with official WhatsApp integration Register, automate, order, respond, monitor and enhance all the conversations that your company carries out through Whatsapp. -
12
Stream
GetStream.io
Why spend months building in-app activity feeds and messaging from scratch when you can implement in just weeks with Stream's activity feeds and in-app chat APIs? Stream's reliable APIs, developer-friendly SDKs, and flexible UI kits enable product teams to quickly integrate polished communication functionality often found in social media platforms such as WhatsApp, Facebook Messenger, and Instagram. With an industry-leading 99.999% uptime SLA, over a billion end users, and 5 million concurrent connections recently supported in a single chat channel, Stream's APIs are highly scalable, making them ideal for enterprise-grade businesses and growing startup platforms alike. Ship fully-featured activity feeds and in-app chat functionality faster with easy-to-use software components that give your product a competitive edge. -
13
respond.io
respond.io
Respond.io is AI-powered Customer Conversation Management Software designed for B2C companies looking to increase revenue by growing their first chat conversion rate & returning customer rate by building exceptional customer experiences through messaging. We unify all key instant messaging channels (WhatsApp, Instagram DM, Facebook Messenger & more) with legacy channels (email, SMS & webchat) into one easy-to-use workspace. Respond.io includes an omni-channel inbox, a visual workflows builder that automates messaging and business processes holistically, and comprehensive reporting capabilities. • Marketing via Click-to-Chat Advertising, Lead Generation, Instant Message Broadcast & Promotional Messaging. • Improved customer experiences with Respond AI-powered conversations. • Handling Inbound Conversations with multiple users from sales, support & other teams. • Transactional Notifications with interactive elements for confirmation, feedback collection and other use cases.Starting Price: $99 per month -
14
Keybe SmartChat
Keybe
Keybe Smart Chat is an intelligent, AI-powered omnichannel chat platform that consolidates customer conversations from WhatsApp, Facebook Messenger, Instagram DMs, and web chat into a single hub, enabling businesses to manage all messaging channels from one place. It supports multiple human or AI “agents,” allowing teams to handle concurrent conversations without losing track. Smart Chat does more than simply display messages; it “detects” and extracts key information such as emails, phone numbers, or sales-opportunity signals from chats, then automatically feeds that data into a connected CRM or customer-data platform, reducing manual data entry and minimizing human error. It incorporates advanced sentiment analysis to recognize customer mood (positive, neutral, or negative) and suggests appropriate responses to agents based on context, helping deliver more empathetic and personalized interactions. -
15
TalkJS
TalkJS
TalkJS is a full-featured chat API you can add to your website or mobile app. It comes with a fully featured chat UI and works seamlessly with any language or framework. You can have a chat solution up and running in a matter of hours. Javascript SDK Seamlessly integrate two-way chat with talk.js, our real-time messaging infrastructure and our great UI. Fully featured Everything you want in a messaging app. Reliable and scalable. Real-time, cross-platform synchronization. Ship faster Turn any <div> into a full-fledged messaging app. Up and running in 10 minutes. Works with your framework or programming language Most of your TalkJS code will live in the frontend, which means that it will work seamlessly with any language or framework. This includes React, jQuery, Angular, VueJS, PHP, Laravel, Ruby on Rails, Python, Django, ASP.NET MVC, .NET, Java, NodeJS, and so on.Starting Price: $49.00/month -
16
TeleSign
TeleSign
Deliver timely, personalized information through global SMS/RCS and voice cloud communications. Gain a deeper understanding of your customers from actionable global phone number and subscriber data intelligence. Code once and message your customers at scale using TeleSign’s Messaging API - complete with waterfall delivery between channels. TeleSign Messaging API includes SMS, RCS, and WhatsApp to help you build secure digital communications that connect you with your customers anywhere in the world. Integrate a single Messaging API and start sending reliable, secure SMS, RCS and WhatsApp messages to your customers today. Choose one or all three channels to broaden your programmable messaging strategy and expand your audience. Reach more customers with 120+ optimized points-of-presence and 700+ direct-to-carrier routes. -
17
Armia Chat SDK
Armia Systems
Creating a messaging platform like WhatsApp, Facebook Messenger, or Signal can be easily done through Chat SDK. User can easily add chat functionality in their mobile as well as in desktop. The react native Armia chat SDK library includes components you need to build a functioning chat user experience in React with support for one-to-one and group chat. User can send audio and video messages, exchange photos and files. It uses Firebase as the backend service. You can download the FREE SDK to save months of development time from your project using the Chat SDK. -
18
Apphitect
Apphitect
Seamless Integration of In-app Messaging SDK & Chat API for Mobile & Web Apps. A multi-faceted chat API & messaging SDK that supports to build instant messaging apps that power real-time communication with a native chat experience. Unified messaging API & chat SDK integration to extend the real-time communication with an extensive collaboration utilities of your Instant messaging app. The messaging SDK Can be easily integrated with third party integrations for extending the chat APIs functionality. Custom-built personal chat apps with rich UX, Voice & video call integration, Native messaging SDK support, multimedia sharing and much more. Built network communities & user-engaging social chat apps with real-time instant messaging characteristics. Apphitect instant messaging solution being a gives you the facility to create hangouts apart from one on one chats. Group chats certainly add vibrant to your mundane chat conversations.You can create hangouts on your mobile chat app. -
19
AWS Communication Developer Services (CDS) are cloud-based APIs and SDKs that help builders add communication capabilities to their apps or websites with minimal coding. Send promotions and marketing messages with top email inbox deliverability and segmented messaging. Build your application or website with scalable video technology that can support telehealth, field support, education, and more. Build an IVR system that can support touch-tone, conversation voice bots, and text-to-speech. Send messages at the right time with automated workflows and event-triggered cross-channel messaging. Determine who received messages with static or dynamic segmented lists.
-
20
UIB
UIB
UIB is an AI-native, API-first company that simplifies human-to-machine communications, making them as natural as human-to-human interactions. Their platform seamlessly connects various communication channels, AI platforms, and connectors, including SaaS and IoT APIs, providing an infinitely scalable solution that reduces the complexity of bringing products to market. UIB's offerings include the UnificationEngine, an omnichannel Messaging Service Platform (MSP) that provides access to communication services via a single, unified API with over 50 connectors; Unified AI, a white-label conversational AI chatbot builder and virtual assistant designer that supports content management and conversation analysis in any language and media; and H2X Exchange, a marketplace for cloud connectors, RPA, and IoT integrations, enabling 360° interactions across all conversational user interfaces. -
21
URVA Connect
URVA
"URVA Connect is an omnichannel communication platform that enables businesses to centralize conversations from channels like WhatsApp, FB Messenger, INstagram DM, twitter, Telegram, SMS, and more. By allowing customers to communicate with your teams on any messaging service, URVA Connect ensures that all interactions are collected in one place, making it easier to build engaging relationships between your firm and your customers. With URVA Connect, customers have one single number to connect to, and they can connect from any medium of their preference. For the sales officers, all messages are consolidated on a single platform, meaning that there is no loss of data when a relationship manager leaves, and that they can easily continue conversations across multiple channels. The platform's collection of data allows organizations to develop an in-depth understanding of their customers, which is essential for building and maintaining long-term Customer relationships. -
22
Sceyt
Sceyt
Fast, reliable chat features - deployed swiftly, enhancing engagement and user connectivity. Sceyt’s unique binary messaging protocol is like an express lane for your messages. Combining Protobuf and Websockets technology results in super low-latency. Conversations flow smoothly and responses are near-instant. Whether you want to offer financial advice, connect users with healthcare professionals, or provide ecommerce customer service, Sceyt is versatile enough to handle all your app chat use cases. Sceyt gives you a control room to manage your chat features. The easy-to-use dashboard lets you assign different permissions to team members. In-depth stats give you a bird’s eye view of user interaction. Plus, a range of moderation tools make sure your app remains a safe space for users.Starting Price: $59 per month -
23
Alcméon
Alcméon
With Alcméon’s cloud technology, use Facebook Messenger, Messages for iOS or WhatsApp as a new powerful customer service, messaging marketing or conversational commerce channel. Alcméon is connected to the biggest messaging & social media APIs : Facebook, Instagram, Twitter, Messenger, WhatsApp, Apple Business Chat, WeChat, Google My Business and works closely with their technical teams to add their new business features as quickly as possible. Alcméon's back office has been designed to be easily connected to our clients information systems and CRMs : Salesforce, Oracle, Zendesk, Efficy. Dedicated customer success manager, on-line and off-line training, office hours, clients only events. Alcméon is connected to the biggest messaging & social media APIs : Facebook, Instagram, Twitter, Messenger, WhatsApp, Apple Messages, WeChat, Google My Business and works closely with their technical teams to add their new business features as quickly as possible. -
24
SaleSmartly
SaleSmartly
SaleSmartly is an AI-powered omnichannel customer communication platform that centralizes messaging, support, sales, and analytics. It connects channels like live chat, WhatsApp (including Business API), Facebook Messenger, Instagram, TikTok, Telegram, LINE, VKontakte, and WeChat into one unified dashboard. Features include automation of repetitive support tasks to reduce response times, workflow tools for routing and assigning messages internally, a shared customer database tracking interactions and browsing history, real-time translation to bridge language gaps, and dashboards to analyze metrics, trends, and channel/customer/channel-level performance. It supports templates and guided tools for ecommerce, B2B lead response, and personalized messaging. Security/privacy certifications are emphasized (ISO 27001, ISO 27701). SaleSmartly also offers collaboration features so teams can work together on customer conversations.Starting Price: $12.72 per month -
25
Saysimple
Saysimple
Meet Your New Customer Communications Platform Introducing a single platform that allows you to communicate with customers via any channel. Enjoy closer collaboration, effective workflows and more satisfied customers. Collaborate more efficiently by using a central hub for all incoming messages. Be more accessible, more flexible and build better workflows across WhatsApp Business, Messenger, Livechat, Apple Business Chat and email. Platform: ✓ Multichannel Inbox ✓ Analytics & Insights Channels & features: ✓ WhatsApp Business API ✓ Social Messaging ✓ Outbound Messaging ✓ Livechat ✓ Chat widget ✓ Teams module ✓ Smart routing ✓ Call deflection ✓ Tag & label management ✓ User management ✓ Contact managementStarting Price: €15 per user per month -
26
ChatCamp
ChatCamp
Realtime Chat SDK and Messaging API for Apps & Websites. Integrate in-app messaging in your mobile apps & websites using ChatCamp platform. Product architecture to scale infrastructure on the go. Perfected for handling thousands of users at a time. We use world class infrastructure of Google Cloud Platform to provide most reliable service. We follow best practices of the industry to insure data security and privacy. Focus on building your application. No need to worry about building chat from scratch. We have got you covered. Use our chat SDK and messaging API to build a fully functional chat application. Android, iOS, Javascript and Platform API.Starting Price: $199 per month -
27
MirrorFly
CONTUS TECH
MirrorFly is a CPaaS platform that empowers businesses and enterprises to add real-time chat features to any app. MirrorFly CPaaS offers chat, voice, video,& broadcasting in an enterprise-grade infrastructure. MirrorFly AI Voice Agent solution is uniquely built for developers who want more than basic communication – specifically for businesses that want to go AI-driven Startups and large enterprises can build their own chat app with extensive customization and branding capabilities to add logos, brand color, and other brand elements. The self-hosted Chat APIs and SDKs offer 1000+ in-app messaging features with 100% customization. In addition, MirrorFly offers a dedicated developer team to support the end-to-end custom chat app development process. MirrorFly Readymade SDKs: 1. In-app Chat API 2. HD Video Call Solution 3. HQ Voice Call SDK 4. Self-hosted Chat Messaging Solution 5. SIP & VoIP Call Solution 6. AI Voice Agent 7. AI Chat BotStarting Price: $299 per month -
28
Umnico
Umnico
The ultimate omnichannel messaging solution that combines over 25 business messengers and social media in one chat-center and provides a capability of customer relationship management system, empowered by automation, so you can raise your sales and boost customer support performance with the same resources. Umnico Inbox consolidates messages from all communication channels in one window, so your managers do not need to switch between different apps and tabs. Free online chat widget for websites — Umnico Live Chat allows a brand to answer customer questions and assist in check out in real time. A chat widget on your site is also a proven way to reduce the expenses on phone support. Social CRM allow you to engage your customers and prospects wherever is convenient for them: on WhatsApp, Facebook, Instagram, or other social media with a single CRM for small businesses. It will allow your team to segment, track and analyze all interactions with your clients in one place.Starting Price: $7 per month -
29
8x8 APIs
8x8
Create more engaging customer experiences at scale with SMS, Chat Apps, Video & Voice APIs. Industry standard APIs make it easy to quickly automate notifications. 24/7 customer support ensures expertise is always there when you need it. Reliable delivery provided by our global, carrier-grade platform. Reach your customers anywhere with coverage across 190 countries and 130 network operators. Reliably reach customers anywhere with notifications, one-time passwords, reminders and alerts. Reach more customers with the ability to deliver messages across many different platforms through one API. Live support with the click of a link. Convert text to speech to create tailored, private messages at scale using this API. The Campaign Manager lets you instantly start sending SMS campaigns without integrating an API. Access the online portal, upload approved contacts and start communicating. -
30
Creating Customer Journeys Through Conversations. Engaging experiences that move with your customers. Loved by developers. Built for business. Vonage Communications APIs (formerly Nexmo) helps growing startups and agile enterprises enhance their customer experience and realize new business outcomes at scale. With our easy-to-use APIs, global platform, and expert support, you can abstract the complexity of communications and innovate faster. Reimagine voice interactions to redefine your customer experiences. Make each message count as an opportunity for your customers and your business. Enhance security and privacy—and create seamless login experiences. Build modern, high-quality voice applications in the cloud. Programmatically send and receive SMS in practically every country. Get real-time intelligence on any phone number in the world. Make and receive calls from the cloud with your existing VoIP infrastructure.
-
31
Voizee
Voizee
Increase your revenue by connecting with your customers using a multi-channel conversational relationship platform. Connect with site visitors via: voice, live chat, two-way texting, video, and social messaging from one tool. Works at any website and helps to increase the conversion rate up to 75% Add a business line and virtual phone system to your personal phone using our web portal or mobile application. Setup IVR, build your call flow and enable call forwarding to make sure no customers calls are ever missed. Connect with your customers using SMS text messages. It’s easy and convenient – client can initiate text message from your website using Voizee widget and you can pick up from there. Centralize all of your customer conversations into one singular dashboard, no matter the channel.Starting Price: $16 per month -
32
Azure Communication Services
Microsoft
Build rich communication experiences with the same secure platform used by Microsoft Teams. Azure Communication Services brings rich communication APIs to all your applications across any device, on any platform, using the same reliable and secure infrastructure that powers Microsoft Teams. Reach customers anywhere with a fully managed communication platform. Deliver video, voice, chat, and text messaging experiences anywhere your users are - across your applications, websites, and mobile platforms. Use a reliable global platform trusted by millions of users daily. Reach more users without compromising security, using the most secure and compliant cloud. Connect users across web and mobile apps. Add communications workflows to applications with flexible SDKs and APIs for common platforms and languages including iOS, Android, Web, .NET, and JavaScript. Benefit from a global, low latency network that auto-scales to meet your demand. Deliver reliable enterprise-grade calling, and chat. -
33
MinChat
MinChat
MinChat is a chat SDK that allows developers to easily integrate in-app chat messaging functionality into their app or website within minutes, saving you months of development time. It includes a chat UI builder and chat SDK documentation, and is scalable and able to support concurrency. The platform offers personalized support and allows users to customize the chat UI without writing code. MinChat can be used to create a variety of in-app chat experiences and is designed to make it easy for developers to build in-app chat features quickly.Starting Price: $49 -
34
Airy Messenger
Airy
From Conversational AI assistants to customer service experiences, own your own conversational platform with open-source Airy. Airy Core is an open source, fully-featured, production-ready conversational platform. With Airy you can process conversational data from a variety of sources. Since Airy's infrastructure is built around Apache Kafka, it can process a large amount of conversations and messages simultaneously and stream the relevant conversational data to wherever you need it. Connect anything from our free open-source live chat plugin to Facebook Messenger & Google's Business Messages to your Airy Core. This is all possible through an ingestion platform that heavily relies on Apache Kafka to process incoming webhook data from different sources. We make sense of the data and reshape it into source-independent contacts, conversations, and messages. -
35
teli Messaging
Commio
Send any text campaign, alert, or notification effortlessly with teli’sMessaging API platform by Commio. From short to long code to toll-free SMS/MMS, we handle everything from campaign registration to message transmission and everything in between. Send millions of messages through major gateways to get your content delivered, faster. Plus, you can rely on our messaging delivery notifications and diagnostic tools to help you keep critical communications flowing. Our messaging experts are here to turn your vision into reality. Forget cookie-cutter messaging APIs, your use case is unique. We’ll size up your solution then work with you one-on-one to bring it to life. Because one-size-fits-all works for T-shirts, not business-critical messaging.Our SMS/MMS APIs give you the power to embed programmable messaging into any platform or application. With enterprise scale built-in, we can help you send more SMS messages, faster. -
36
DelightChat
DelightChat
Reply to customers across all channels from one unified dashboard. Send promotional broadcasts using Official WhatsApp API and grow your sales. Automate abandoned carts recovery, send order notifications, and verify cash on delivery orders using WhatsApp. Say hello to DelightChat, a customer service and marketing tool tailor-made for eCommerce brands that use WhatsApp, Instagram, and other modern channels. Combine that with WhatsApp marketing, and you now have everything you need to grow your D2C brand. Save countless hours & have peace of mind by never missing a customer query across any channel like WhatsApp, email, FB & IG comments, Messenger, Instagram DMs, and live chat. Using Official WhatsApp API, send broadcasts to your customer's list. Thanks to high deliverability and read rates, brands are seeing up to 26x ROI on WhatsApp marketing spend and 7.1x higher conversions than email. -
37
Simplify360
Simplify360
Experience and build cross channel relationships and delight customers 50M transactions a month, 10M Bot interactions, 500M sites, 15+ key social networks, 5 key instant messengers – one unified digital engagement platform, and CX first! Our mission is to enable every organization on the planet to make their customers happier. Today, 70 of the world’s 100 most valuable brands agree that we are the secret sauce in creating epic customer experiences. Powering millions of conversation across all non-voice channels, SimplySocial allows for superior customer service with full omni-channel context. Powered by machine learning, superior AI both for agents and customer facing, we are at the cutting edge of conversation management. Simplify360 allows you to send responses, replies, publish messages on multiple messaging platforms like WhatsApp, WeChat, Line, Viber and SMS. Simplify360’s conversation cloud is your one-stop-shop for all non-voice customer service. -
38
Whaticket
Whaticket
Whaticket is a comprehensive CRM platform that centralizes customer communications from WhatsApp, Facebook Messenger, Instagram Direct, and web chat into a single interface, enabling businesses to manage interactions efficiently. It supports multi-agent access, allowing multiple service or sales agents to operate simultaneously using the same WhatsApp number, thereby enhancing response times and customer satisfaction. The platform features advanced automation capabilities, including chatbots for handling frequently asked questions and mass messaging for disseminating information, promotions, and reminders. These tools streamline customer service operations and improve marketing strategies. Whaticket also offers team management functionalities, facilitating organized and controlled workflows among agents. By integrating various communication channels, Whaticket provides a unified solution for businesses aiming to optimize their customer engagement processes.Starting Price: $109 per month -
39
Ably
Ably
Ably is the definitive realtime experience platform. We power more WebSocket connections than any other pub/sub platform, serving over a billion devices monthly. Businesses like HubSpot, NASCAR and Webflow trust us to power their critical applications - reliably, securely and at serious scale. Ably’s products place composable realtime in the hands of developers. Simple APIs and SDKs for every tech stack, enable the creation of a host of live experiences - including chat, collaboration, notifications, broadcast and fan engagement. All powered by our scalable infrastructure.Starting Price: $49.99/month -
40
SendSeven
SendSeven
SendSeven is a unified messaging API and customer engagement platform that connects WhatsApp, Telegram, SMS, Email, Messenger, Instagram, and Live Chat through one REST API and one shared inbox. Core capabilities: • Multi-channel inbox — all conversations from 7 channels in one place with team assignments, tags, and notes • Campaign builder — WhatsApp broadcasts, SMS campaigns, email newsletters with segmentation and scheduling • AI chatbot — learns from your knowledge base, four hybrid modes with smart human handoff • REST API & webhooks — send and receive across all channels with one endpoint, real-time notifications • Team chat — internal channels and direct messages • Analytics — message costs, delivery rates, performance tracking Credit-based pricing from €0/month. No per-user fees. Unlimited contacts. Free inbound. API-only plan available. GDPR-compliant. EU servers (Frankfurt). Made in Germany. 14-day free trial to test with 100 free messages.Starting Price: €9 per month -
41
Chaskiq
Chaskiq
Chaskiq is an open source messaging platform that enhances communication between support, sales, and marketing teams and their customers. It offers a robust web chat system with video call capabilities, onboarding tours, one-off messages, and newsletter campaigns. The platform supports unlimited inboxes, consolidating conversations from various sources such as Twitter, WhatsApp, Facebook Messenger, and Telegram into a single interface. Chaskiq's automation features include routing bots for automating conversations, outbound and inbound automation, audience targeting, and a route editor. Users can send mass emails, display banners, pop-ups, or guided tours to engage visitors at optimal moments. The help center allows companies to organize and present help content through articles categorized for easy access. Reporting tools enable the creation of customized reports with visually appealing graphics, even incorporating data from external services.Starting Price: Free -
42
CometChat
CometChat
CometChat is a chat API and in-app messaging SDK (software development kit) that enables users to integrate HD voice and video calling, as well as text chat functionality directly into their mobile and web apps. CometChat also supports features such as push notifications, read receipts, typing indicators, real-time translation, and more. CometChat allows users to create their own user interface for private or group chat applications. Customization tools let users personalize various elements of their chat app. The platform also provides users with the tools to add voice, and video calling and conferencing capabilities to their apps or websites. Users can also send and receive media files through CometChat, as the platform enables users to sync and share files like GIFs, photos, videos, and audio clips. Support for custom payloads mean users can send calendar invites, or share information like their location or event details to chat participants.Starting Price: $109.00/month -
43
Gesprek
Gesprek
Elevate your social commerce to the next level. Gesprek is a conversational marketing tool that will supercharge your social media and messaging platforms into a well-oiled selling machine. Sell smarter, collaborate faster. Gesprek is an all-in-one messaging solution to generate, capture, and qualify leads and transform them into loyal customers. Close more deals with live chat. Activate and retain customers with interactive and personalized messages Provide real-time support with automation. Gesprek has everything you need to give your customer experience human touch. Gesprek empowers your sales and customer engagement teams to respond to messages across multiple platforms. Engage with customers on their favorite channel, whether on Facebook, Messenger, WhatsApp, WeChat, SMS, or even email or your website. Gesprek enables you to seamlessly manage your customers and qualify leads, all in one easy-to-read and user-friendly dashboard.Starting Price: $119 per month -
44
Unipile
Unipile
Unipile is a unified API designed to integrate multiple communication channels, messaging, email, calendar, and more, into your software application. It provides over 500 endpoints that enable developers to connect platforms such as LinkedIn, WhatsApp, Instagram, Gmail, Outlook, and IMAP into a single unified inbox. With Unipile, you can send and retrieve messages across channels, manage calendars (Google/Outlook), sync conversations in real time, and maintain full historical context across channels. The API supports functions such as starting chats, retrieving message threads, scheduling events, and connecting profile data, all through the same interface. Use-cases include ATS/CRM software publishers, outreach tools, no-code builders, and AI agent platforms, anywhere multi-channel communication needs to be embedded into an application. Unipile also emphasizes rapid integration, developer-friendly documentation, and live support.Starting Price: €49 per month -
45
AnyChat
AnyChat
AnyChat widget displays on every page of your site and provides as many contact methods as you want. Let your customers contact you via their preferred messenger. WhatsApp, Viber, Telegram, and over 50 communication channels are covered. Our service provides a full-featured live chat widget that can help you to communicate with your customers instantly. Customize your widget color, style, icons, animation, position, etc, to fit your site branding. You can set it up separately for desktop and mobile devices. With chat agents functionality you can add your agents to handle all incoming live chat messages. Each chat agent can login to his own agent dashboard to handle and reply the messages. Increase your newsletter signups by incorporating a registration form directly into a widget. By using webhooks, you can seamlessly link the data collected to your newsletter service.Starting Price: $9.99 per year -
46
DooPage
DooPage
DooPage is a software company based in Vietnam that provides a smart new generation messenger-based omnichannel CRM solution which helps unify, centralize and simplify daily operations of businesses in managing customer conversation channels such as Facebook, Instagram, Shopee, Zalo, Web Live Chat and also Call Center and Email (WhatsApp, Line, Viber, and Google Business Message are in beta). We support by default pick-up pool and can be configured to run round-robin. We merge all different message types into a single stream chronologically, so all comments, chat messages, feedback, and reviews… will be treated as a message from customers. Create a quick reply template for a faster-repeated response. In advance usage, users can also trigger a chatbot scenario manually. The traditional call is displayed as an audio message in the same thread of other chat messages. Users are able to accept or make a call directly on the screen where they are chatting with customers. -
47
voximplant
voximplant
The industry’s true serverless platform for voice, video, and messaging APIs trusted by thousands of developers around the world to innovate and scale real-time communications for businesses of any size. -
48
Bandwidth
Bandwidth.com
You want the best quality voice, messaging, and more. To get them, you need the only API provider with its own nationwide network. You can eliminate the middleman, save on costs, give yourself more control, and build the application that your customers are craving. You’re not new to this, but you need a partner to help you reach the scale you know you’re capable of. Whether you’re bringing your own carrier or building your own solution from the ground up, Bandwidth has the tools you need to reach your maximum potential. Bandwidth is a communications platform with limitless flexibility. You need integrations, enterprise-class APIs, and tools to manage your communications stack intelligently. We are open where you need it the most, with optionality and control. Our global network is directly connected to where it matters most. Giving unmatched reliability. Bringing your customers closer. Scaling wherever your business takes you. -
49
Iotum
iotum
Augment your offering by adding cloud-based voice and video solutions to your existing platform. Explore how iotum's out-of-the-box APIs and SDKs enable interactive engagements within your existing app, website, or platform. Strengthen your customer relationships by using the communication method they prefer. Engage with your audience in real-time, on any platform, from anywhere, through the addition of video and voice with iotum’s API and SDK solutions. Iotum utilizes the VP9-SVC codec, the latest in video technology that uses less bandwidth for the same top-notch video quality, and is able to maintain better video quality under poor internet conditions. Iotum has media servers distributed worldwide that use global low latency, ensuring all participants have crystal clear connections, no matter where they are. Iotum offers collaboration features such as annotation, whiteboards, laser pointer, and instant chat a-la-carte so that your developers don’t need to build in-house. -
50
ZEGOCLOUD
ZEGOCLOUD
Embed engaging real-time voice, video, and in-app chat experiences into your apps with ZEGOCLOUD's communications APIs. Get started with 4 lines of code and enable enriched interactions with more features. Use our voice, video, and in-app chat SDKs to develop the exact communication features your users need to connect, share, and interact with each other anytime, anywhere. Liven up the interactions and elevate the vibes for your users with a rich set of add-ons, including emotionally responsive avatars, AI-powered video effects, whiteboards, and more. Monitor the quality of communications in real-time and gain insights into your user experience with our powerful monitoring and analytics tools, so you can respond to any issues swiftly and improve your services continuously. ZEGOCLOUD's social solutions help you build 1-on-1 and group video calls, live audio rooms, and social live streaming into your apps to help your users connect and have fun together.Starting Price: $0.59 per 1000 minutes
