Alternatives to Stingo CRM
Compare Stingo CRM alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to Stingo CRM in 2026. Compare features, ratings, user reviews, pricing, and more from Stingo CRM competitors and alternatives in order to make an informed decision for your business.
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1
Mint Service Desk
OPGK Software
Mint Service Desk is a comprehensive and user-friendly software solution designed to streamline and enhance the management of IT service operations within organizations. It serves as a central hub for all IT-related requests, incidents, and changes, enabling efficient communication and collaboration between IT teams and end-users. With Mint Service Desk, organizations can effortlessly track, prioritize, and resolve IT issues, ensuring minimal disruption to daily operations. The platform offers a range of powerful features, including ticket management, self-service portals, knowledge bases, asset management, and reporting capabilities. In addition to its core features, Mint Service Desk also excels in complaint management, offering robust functionality to address and resolve customer complaints efficiently. The platform understands the significance of handling complaints promptly and effectively to maintain high levels of customer satisfaction.Starting Price: $5/month/agent -
2
Everest 7
Lynk Software
Everest by Lynk Software, Inc. is a leading cloud-based complaint management and quality assurance software solution that supports mid-size and large organizations across a variety of industries. Highly customizable and easy to use, Everest helps organizations improve their service quality and increase customer loyalty by ensuring that every concern or issue is managed and handled in an efficient and timely manner. Everest users receive queries and customer complaints through various channels that include phone, email, mobile app, remote call centers, and the company’s website. -
3
Resolve Enterprise
Resolve Software Group
Transform your case and complaint management with Resolve Enterprise. Our software is a highly flexible solution for managing your business processes, from simple incidents or complaints, to complex and extensive cases and investigations. Resolve Enterprise lets you track and search every case or complaint interaction with easy to use dashboards and reporting. Resolve Enterprise will help you manage a case or complaint through the full life cycle. From logging the case, allocating tasks, managing deadlines, sending updates and correspondence, and managing documents, all the way through to resolution, reporting, and analysis. -
4
isoTracker Complaints Management
isoTracker Solutions Ltd
The isoTracker Complaints Module is designed to help organizations capture, manage, and resolve customer complaints in a controlled, traceable, and compliant manner. It provides a centralized system for logging complaints from multiple sources, assigning responsibility, and tracking investigation and corrective actions through to closure. The module supports configurable workflows, automated notifications, and escalation rules to ensure timely handling and accountability. Users can categorize complaints, analyze root causes, link them to corrective and preventive actions, and generate trend reports for management review. Full audit trails, role-based access control, and document attachments help maintain regulatory compliance and transparency, making the module a powerful tool for continuous improvement and customer satisfaction management.Starting Price: $17 USD/month/user -
5
Juris Astra
Juris Technologies
Juris Astra is a complete call centre solution for inbound and outbound contact centre comprising of telephony automatic call distributor (ACD), interactive voice response (IVR), and dialler. It also does optional customer relationship management (CRM), sales force and marketing management, and case management, to handle sales leads, marketing campaigns, complaints, service requests, and customer service issues. Juris Astra is a seamlessly complete solution that provides you the capability to handle telephony, email, web chat, fax, and SMS interactions automatically. PABX is the infrastructure that handles telephony interfaces such as incoming lines from Telekom (ISDN PRI or CO Analog PSTN trunks), and extension lines to the agents/users. Some of the standard offerings of Juris Astra include callers privilege, Class of Service (CoS) to dial out, hardphones, softphones, VoIP, and SIP. -
6
Civica Complaints Management
Civica
Managing customer feedback and complaints efficiently is vital for organizations to help protect reputation and maintain and improve service quality. Civica Complaints Management, powered by iCasework, the award-winning SaaS cloud platform, helps teams track and manage responses from the entire enterprise network. The Civica Complaints Management platform has preconfigured workflows and templates and can be customized to fit your organization's complaint management needs, improving service levels, adhering to regulations, and enhancing the customer experience. Provided by leading GovTech software and services provider Civica, delivering services to public sector and regulated industry clients across the globe. -
7
Ideagen Qadex
QADEX
Food Safety Software enabling cost-effective transformation of food safety, NPD, customer complaints and supply chain transparency. Save time and complete consistent, auditable risk assessments of products & suppliers; our food safety software includes horizon scanning and VACCP/TACCP. Be audit-ready 24/7 and never receive an audit non-conformance, guaranteed. Transform specification management for raw materials, and finished products and answer product queries instantly. Automate supplier quality monitoring or internal non-conformance management with automated workflows to ensure prompt closure of non-conformances. Let our team manage the entire complaints process using market-leading software to save time, money and improve customer service. Deliver new product launches faster, better, together while ensuring that all safety, quality, legality and profitability requirements are met. -
8
Equiniti Charter
Equiniti
Enabling collaborative working, secure information sharing, and business process efficiency gains for law enforcement agencies worldwide. Combining our award-winning complaint management platform and the extensive complaint and remediation resourcing and outsourcing expertise of Equiniti Hazell Carr, we have created a complete end-to-end complaint management solution. We can provide you with a robust and flexible complaint handling platform that can be tailored to your individual and operational needs, along with skilled technical resourcing and outsourcing solutions. Our end-to-end solution can be implemented for comprehensive rectification and remediation projects enabling you to proactively manage complaints or cases before they escalate. Our modular solution gives you the freedom to select single components to build your own customer service experience, through to an end-to-end managed service solution. -
9
Geo3.0
Jungle Lasers
The Code Enforcement app, often called Complaints or Zoning Complaints, manages the initial call or inquiry through to the correction or disposition of the inspection. The entire process is easily captured and this includes informal calls by staff to try to get corrections, asking a homeowner to cut his grass, for instance, to formal inspections, issuance of violations, notices of required corrections, and final disposition. It is easily modified to emulate your process. The Construction Permit Application App manages the construction permit process from application through plan reviews and approvals to permitting, inspection and certificate issuance. Violation, Variation and reporting is included as well as inspection scheduling. It follows International construction code processes, modified to your state’s standards, and is further modified as desired. -
10
eXcediant
eXcediant
eXcediant is software company dedicated to the needs of the land title industry. We set out to create affordable, powerful, highly customizable software to manage both consumer complaint tracking for alta best practice pillar 7 compliance as well as an extremely power sales CRM for title insurance companies. Our software is built and lead by a combined 20+ years of experience handling technology and customer satisfaction in the land title industry. Our team is dedicated to providing title agents with an industry leading solution that allows them the harness the power of the frustration of their customers and convert it into praise and satisfaction. We can't wait to help your title agency grow and flourish with our customer complaint management solution. Your customers will appreciate your easy to use complaint management system by eXcediant.Starting Price: $25 per month -
11
Claimlane
Claimlane
Claimlane is an All-in-One Complaint management solution for retailers. Create a seamless complaint process towards both customers and suppliers. Increase customer loyalty by turning bad experiences into smiling customers. At Claimlane we believe that companies want to deliver the best customer experience, also when things don't go as planned. Excellent customer experience spark long-term customer relationship and great brand loyalty. Our goal is to enable companies to resolve complaints at the speed of light while utilizing insights to build better products for customers and our environment. Never again ask customers for correct pictures, style information, or descriptions. Quickly access a specific supplier guideline in relation to a complaint. Track faulty products, sluggish suppliers and identify faulty products. Automatically resolve claims on items with known issues or guarantees etc.Starting Price: $149 one-time payment -
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Fonolo
Fonolo
Reap the rewards of our patented contact center technology. Create a better experience and increase customer loyalty by eliminating hold time. Improve contact center productivity and reduce the need to hire additional resources. Drive incremental revenue, encourage repeat customers, and spend less on overheads. Reduce complaints and build trust with your customers by decreasing Abandonment Rates up to 60%. Decrease expensive toll and trunk charges and other unnecessary telephony costs. Meet and exceed your goals for NPS, SLAs, AHT, ASA, CSat, and other metrics important to you. Call-backs are a customer experience no-brainer, improve metrics, increase ROI, and smooth out call spikes with the click. Stop suffering from weekly call spike stress. Deliver an exceptional customer experience by offering call-backs on any channel, at any time. Discover all the features that can empower your call center. -
13
Causia
Causia
Causia® gives you complete control and visibility of complaints and remediation cases in a single integrated solution. Not all industries are created equal. We understand that industry-specific software can make your job easier and that’s why we created several Editions of our complaints management software. Not all industries are created equal. We understand that industry-specific software can make your job easier and that’s why we created several Editions of our complaints management software. Causia® has hundreds of Complaints and Remediation implementations around the world with thousands of happy users. Our products have helped our customers process millions of Complaints efficiently and extract countless insights to drive real improvements. Industry-specific complaints, quality, and compliance software powered by Salesforce. -
14
Voyc
Voyc
Voyc enables regulated firms to check 100% of contact centre interactions with our speech analytics AI software, helping to improve operational efficiencies, catch complaints, identify vulnerable customers, and deliver an exceptional customer experience. Voyc enables you to scale your quality assurance efforts without extra costs and resources, helping to monitor 100% of calls, prevent multiple call-backs, reduce the number of formal complaints, and ultimately improve customer satisfaction. By optimising the quality assurance process with fewer people, you create operational capacity to coach agents, collaborate more effectively, prioritise vulnerable customers, and stay focused on delivering unbiased assessments. We know managing risks at regulated firms is an everyday battle. By monitoring and analysing 100% of contact centre interactions, Voyc optimises the process of risk management to ensure fair customer outcomes while protecting your reputation. -
15
Smart Integrity Platform
DISS-CO
The Smart Integrity Platform is a web-based, secure and easy-to-implement software for complying with the requirements of the EU Whistleblowing Directive and the Whistleblower Protection Act in Germany. The platform is customizable and can be used as a complaint management system to meet the requirements of the Supply Chain Act or for patient complaints in the healthcare sector.Starting Price: $50 per month -
16
Claimly
ITSM Software S.A.
Claimly is a cutting-edge software platform designed to simplify and optimize the process of managing complaints and claims. Whether you’re a business handling customer feedback or managing service disputes, Claimly empowers you with tools to ensure efficiency, transparency, and customer satisfaction. Key features include: Centralized Management: Track and organize complaints and claims in one intuitive dashboard. Customizable case types: Adapt processes to fit your business needs for maximum efficiency. Real-Time Updates: Keep stakeholders informed with automated notifications and status tracking. Email integration: Gain insights into trends and performance to continually improve operations. User-Friendly Interface: Simple navigation ensures your team gets up to speed quickly. Claimly is built for businesses that prioritize accountability, responsiveness, and customer trust. Make complaint and claim management a seamless experience with Claimly.Starting Price: $8/month/agent -
17
Digital Tide
Digital Tide
Digital Tide Cloud PBX is a white-label cloud-based phone system designed specifically for telecom operators. It enables mobile operators, fixed-line providers, MVNOs, and OTT operators to modernize legacy voice services into scalable SaaS offerings. Digital Tide Cloud PBX allows operators to launch their own branded Cloud PBX service quickly without upfront investment. The platform is carrier-grade, built from scratch to ensure high performance, flexibility, and reliability. With full customization, operators can deliver feature-rich business telephony under their own brand identity. Digital Tide Cloud PBX helps operators unlock new revenue streams while retaining high-value business customers. Backed by expert technical, sales, and marketing support, the platform enables operators to compete and lead in their local markets.Starting Price: Revenue Sharing -
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IMSXpress is a sophisticated document control, regulatory compliance, and quality system management platform used for operating ISO 13485 and FDA 21 CFR part 820 quality system that include document distribution, document control, CAPA, complaints, audits, training, MDR, supplier control, NC product, and more. Available as a local install or cloud data hosting, this cutting-edge software comes pre-loaded with template manuals and procedures, employee training booklets, and audit checklists.Starting Price: $1460.00/one-time
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19
telegra
telegra
Create connections with the customer dialogue systems from telegra. Call center telephony rethought. Have you recognized that convincing customer service can be the decisive factor in competition? Our solution helps to improve your service on the phone. Convincing customer experiences with increasing effectiveness of your service processes: With call center telephony from telegra! Everything you need for better customer service: We offer you a comprehensive range of solutions for everything to do with telephone customer contact. Everything from the cloud. All from a single source. Call center telephony (ACD) voicebot. Telephone system messenger tool crm-helpdesk-plugins phone numbers. From the intelligent phone number to the cloud-based telephone system to the multichannel call center software: telegra is your supplier for innovative customer dialogue systems. With our own data centers and self-developed solutions, we offer you a complete package “Made in Germany”. -
20
MeinTES
SF-Software
Now set the course and get a head start with a highly efficient complete system. MeinTES® is the first AI-based digitization solution for travel agencies. This learning software replaces the conventional mid-office and back-office systems and also offers a wider range of services. Addresses, salutations, cost centers, communication, contact persons, family members, characteristics, GDPR, CRM functions, finances, payments to customers, appointments, tasks, documents, activities (communication protocol, telephone calls, e-mails and so on), recommendations (customer tree), complaints , Travel advice and much more. Free, directly integrated booking mask (CRS), travel advice, price comparison, automatic customer-specific travel offer creation (AI with automatic monitoring), activities (phone calls, e-mails, offer creation, etc.), complaints (automatic vacancy and control by AI), conventional CRM functions and much more.Starting Price: €9 per user -
21
Wowdesk
Wowdesk
Affordable, flexible, and user friendly omnichannel help desk software helping businesses of all sizes deliver WOWing customer experience. Wowdesk automates tracking, recording, life-cycle of customer service requests and then streamline resolution process. Wowdesk brings together all customer requests from multiple channels into one unified platform. Automate your complaint management processes with Wowdesk to meet regulatory and compliance requirements, ensure customer satisfaction, prevent recurring problems and more effectively track and manage customer complaints. Powerful reporting tools and dashboards provide meaningful metrics to measure performance, customer satisfaction, and return on action.Starting Price: $5.00/month/user -
22
Troop.Works
Troop.Works
Designed for competitive and fast-paced environments like Real Estate, Troop.Works enables you to manage your leads, customer relationships, contacts, listings, buyers, closings, calendar, projects, tickets, documents and emails – all in one central database. Design workflows and effortlessly track and control your deals to completion. Access powerful reports to make strategic business decisions and assess the performance of your team and your company. Happy customers are the bottom line. A better way to manage your customer complaints, requests, issues, and investigations. Troop.Works deployment with data storage can be deployed both on the cloud and on physical servers. Fully integrated with WhatsApp, SMS, and Email to simplify communication. Attract, nurture and manage your leads from multiple locations and lead generation sources in one centralized and simple-to-use platform. -
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Workpro
Workpro
Case management software for complaints and HR case tracking. Know when your cases are on-time and on-track. And when they’re not. Monitor progress, or the lack of it, with at-a-glance visibility of your entire workflow – including team activity and deadlines. Freeing you and your team to provide exceptional service. Consistent, compliant complaints handling: To help you get it right, Workpro provides an all-in-one solution that lets you track and manage every complaint. Know exactly who's doing what and when, using centralised dashboards that your whole team can access. Go beyond your standard HR system: Automate processes, track timescales at a glance and generate reports – all giving you the control and consistency you need to make sure you’re dealing with employees fairly, each and every time. -
24
Cloud9
Symphony Communication
Cloud9 is the leading cloud-native trader voice system that connects a global community of traders, brokers and front office financial professionals. Raising the bar for flexibility, efficiency and performance, the award-winning, fully cloud-native software as a service is the ideal turret phone replacement – modernizing trader voice with seamless deployment, rich telephony features, and data-powered insights. -
25
eeedo
eeedo
eeedo desk is a true omnichannel customer service software which combines all communication channels in a single tool. Our customer service & customer complaints management software helps you to manage your customer service effectively in every channel. Keep track of maintenance information of your vehicles, rolling stock and other equipment and machinery with our cloud-based fleet maintenance solution. Handle customer service tickets & customer complaints effectively with our solution. Take in cases from email, call center software, your website and social media. When additional input is needed, your customer service agents can forward tasks to the correct person in your organization. Our cloud-based software will help you to provide better & faster customer service. -
26
Focus Desk
Focus Telecom
Focus Desk by Focus Telecom is modern, cloud-based issue ticketing and service desk software solution. Feature-rich and scalable, Focus Desk enables users to effectively manage customer issues through a range of communication channels, such as web forms, chat, email, SMS, and phone. By using Focus Desk Ticketing System, orders, inquiries, complaints, returns, and other issues are automatically registered and resolved in a timely and streamlined way. Key features include automatic inquiry registration, ticketing system, processing deadlines, inquiry list, inquiry grouping, inquiry allocation, productivity monitoring, and so much more.Starting Price: $19.00/month/user -
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Quandis Forms Hub
Quandis
The Quandis Forms Hub (QFH) application allows a company to have third parties securely log in, complete forms and generate documents. A bank wished to track customer complaints raised to their attorney and outsource vendors in order meet regulatory guidelines and audits. The bank has built an internal process for managing such complaints, but vendor reporting was happening via phone calls, emails and spreadsheets. The Forms Hub enabled the bank to provide a web form to their vendors, with the web form enforcing the data validation the bank required. Upon submission of a form, their vendor receives a tracking number, and the Forms Hub transmits the verified data to the bank’s internal systems in near-real-time. A business user can use our the form designer right on the Forms Hub itself to create forms, including all the standard types of web form elements, as well as complex rules like dependencies between fields, choosing which fields are required. -
28
Grizzly Quote
Grizzly Quote
Create, manage, send, and close your quotes with Grizzly Quote. All-In-One. One Low Price. No Additional Programs. Grizzly Quote saves your company time and resources on closing quotes by including a PCI-Complaint Payment Page. Built-in custom payment pages with secure PCI-Complaint 256-bit encryption and Google's Two-Factor Authentication. Customers can view and pay quotes from any internet-connected device, just as easily as you can build and send them out. Built with latest technologies like HTML5 and CSS3, with best practices and avoiding hacks and workarounds. Customers can view and pay quotes from any internet-connected device, just as easily as you can build and send them out. Grizzly Quote works across all browsers, operating systems, and devices. Build your quote from a tablet and your customers can pay from their phones. -
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CALLMaster Software
SpeechSoft
SpeechSoft Inc. develops and sells telephony automation software, and offers hardware and turnkey solutions that integrate with various telephony environments. Voice over Internet Protocol (VoIP), T1, Digital PBX and Analog. Combining six powerful telephony features into a single software package, CALLMaster software provides an integrated telephony solution for various businesses. SpeechSoft telephony products are scalable and support open non-proprietary architecture. This enables you to design cost-effective solutions that are customized to meet your business needs and budget. SpeechSoft, Inc. has been developing and selling telephony automation software since 1987. Our extensive industry experience has enabled us to provide cost-effective telephony solutions to our customers in many industries. We continue to partner with industry leaders Microsoft and Dialogic to provide leading-edge solutions. -
30
CDC Telephony Software
CDC Software
CDC Software’s cloud-based solutions empower companies to quickly and cost-efficiently integrate their telephony and CRM systems, giving call center agents the information they need to delight customers, on each and every call. With CDC, agents are delivered caller information via CTI screen pop – name, location, service history and more – before they can even say “hello.” Users, tickets and items are created in real time, with no manual work necessary. Call information (and even recordings) can be archived in the CRM or another third-party application, platform, database or web service automatically, as soon as the call is finished. Simply put, it’s the easiest way to make your customers, your agents and your bottom line a whole lot happier. Priced per seat as a subscription, rather than an up-front capital expenditure, CDC combines a robust core engine with prebuilt connectors for leading CRMs, telephony systems and other critical pieces of the customer service puzzle. -
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Intelliverse
Intelliverse
Intelliverse’s Open Network (ION) is a cloud-based Telephony application platform developed by Intelliverse Labs. The Infrastructure is built for high-volume and low-latency so you can scale fast while maintaining fidelity. Customers also connect their software to ION programmatically to make and receive phone calls, perform other telephony functions using its web service APIs. A Sales Dialer for Salesforce and Microsoft Dynamics CRM that enables you to have more meaningful conversations. An Appointment Setting Service that helps you build an effective sales pipeline with qualified leads and appointments. An Email Tracker that provides real-time notifications to track when emails are opened and know their location for sending timely follow-ups. A cloud Voice Messaging System integrated with Hosted PBX and SIP trunking to improve the productivity of your sales teams and maximize savings. -
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GummySearch
GummySearch
GummySearch is an audience research tool for Reddit that enables users to search for pain points, solutions to be built, content ideas, and sales leads. With access to over 130,000 active communities, GummySearch allows for quick and easy community discovery, helping users ideate businesses, validate solutions, create content, and discover new customers. The platform surfaces the most important threads, including pain points, solution requests, money talk, hot discussions, and seeking alternatives, eliminating the need to read the full subreddit history. Users can get notified of conversations related to their business and be the first to contribute to them, tracking requests for their product category, pain points they can help with, complaints about competitors, and people discussing their brand. GummySearch offers a free trial with no credit card required, providing results in five minutes.Starting Price: $29 per month -
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GovMetric
GovMetric
Harness the power of the customer's voice to design services that meet the needs of your citizens and communities. Understand the customer experience across all your access channels and use customer insight to drive positive change. Streamline management of formal customer interactions including complaints and FOI requests. We can help you develop a future-proof strategy for transforming customer and community engagement. We help public service organizations create opportunities for positive, meaningful citizen engagements that lead to real change in people’s lives. We work with a diverse range of organizations including local authorities, housing associations, national transport agencies, county police forces, government agencies and public bodies, education providers, and the NHS. GovMetric is more than a technology platform: we have over seventy-five years of collective customer and citizen engagement expertise. We don't settle for being just another supplier. -
34
Alinity
Softworks Group
Alinity is advanced, cloud-based regulatory management software purpose-built for professional regulators. It centralizes all core functions—registration and renewal, complaint and discipline, continuing competence, quality assurance, and more—into one secure, configurable platform. Key features include customizable workflows, online applications, and automated renewals with real-time validation. The complaints module tracks every step from intake to resolution, while continuing competence tools manage self-assessments, learning plans, audits, and peer reviews. Alinity also offers role-specific portals for registrants, staff, committee members, and the public. Robust reporting and analytics, integrated payment processing, and secure document storage ensure your organization remains efficient and audit-ready. With continuous updates and over 60 Canadian regulators onboard, Alinity is the trusted solution for secure, modern, and responsive regulation. -
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RT Telephony
Rolustech
Make inbound and outbound calls from Sugar with a single click from any default or custom SugarCRM modules including Leads, Contacts, and Accounts. The calls can be made via multiple channels: web, desktop, and mobile applications – using the mic and speakers. Let RT Telephony be an operator for you. It can manage extensions and phone directories. With the IVR setting of RT telephony, you can compose a welcome message, manage voice tone, configure incoming calls, prompt your caller with a set of options according to your customized configuration and much more in your Sugar Platform. RT Telephony is not a one-trick pony. In addition to verbal communication, it supports textual conversations. You can send an SMS instantly or receive them as well. To initiate an SMS conversation through Sugar, all you require is RT Telephony integration and the recipient’s number. Create Campaign Templates and send your messages to your target list from within RT Telephony.Starting Price: $125 per month -
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CastIMS
Peacock Consulting
Show your clients that their reputation is in good hands. Show government agencies that you are being proactive to issues and complaints. Show your employees your commitment to adhering to the highest standards for every client. Proving your dedication to compliance proves that you care about delivering results, with excellence, every time. And there’s no better way to prove that than with CastIMS. We’ll do more than make sure you get fully developed, reliable software – you get the experience and personal service you deserve. Compliance Requests assist with responding to consumer complaints and provide a reference for all correspondence including the number and nature of complaints. Training Reports assist with the identification of training needs and provide proof of all training. -
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Horizon Hosted Phone System
Cavendish
Horizon hosted phone system is a complete business communications service that provides an extensive range of fixed and mobile telephony capabilities via an easy-to-use web portal. Horizon is the number one cloud telephony solution on the market today and has the most comprehensive list of features to support every business regardless of size or business structure. Horizon is the number one cloud phone system on the market today and has the most comprehensive list of features to support every business, regardless of size. Cavendish was one of the first telecom organizations to start providing Horizon, so we have a wealth of experience in provisioning, installing, training, and supporting every type of phone system configuration modern businesses require. Provide callers with menu options for call routing using auto attendant. Use your number and preferences on any enabled phone in your company. -
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The Real PBX
The Real PBX
Let cloud connect to all your employees & departments on any device, anytime, anywhere. Your customers in US, UK, Aus & other countries will call you without being charged. Leverage the best-in-class phone system solutions for all your communication requirements. Get a fully-featured & ready-to-use contact center of any agent size within minutes. The Real PBX presents a superior quality telephony, Hosted PBX. A cloud-hosted Business Phone System that carries all the possible features of traditional VoIP Phone along with the special advantages of the cloud. Get this in action and see your business connecting to the world, like never before. The Real PBX is renowned providers of cloud-based voice calling services to bolster the small and medium businesses across the globe. The Real PBX has been serving the business with effective connectivity solutions since 2004. Whatever your setup be, inbound, outbound, or merged, we assure unlimited calling to keep your business progressing.Starting Price: $12 per month -
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Compliance Umbrella
Compliance Umbrella
Regulations in our current environment show a new profile - reduced enforcements and audits. This will contribute to higher profits ONLY IF you take advantage of the "new normal." Compliance Umbrella embraces the evolution and affords a way to lose the weight that regs have been adding to your company's waistline. Our weight loss program is sometimes referred to as "Minimum is Maximum." Our CMS (Compliance Management System) is a fully populated, web-based system with procedures, training and a complaint database.Starting Price: $149 per month -
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InGenius
Upland Software
InGenius Connector Enterprise expertly integrates existing telephone systems into leading CRMs, with an enterprise-proven solution. Using innovative computer telephony integration (CTI) that offers maximum configuration flexibility and security, Upland InGenius easily adapts to unique contact center needs. Backed by reliable expertise and superior customer care built over 20 years in the enterprise telephony space, InGenius helps contact centers increase productivity and enhance the customer experience. InGenius Connector Enterprise equips contact centers with features like screen pop, click-to-dial, automated call logging and call reports. The solution enables agents to efficiently serve customers and see a comprehensive view of interactions for intelligent decision-making. Supported CRMs: Microsoft Dynamics 365, Salesforce, ServiceNow Supported Phone Systems: Asterisk, Avaya, Cisco, Genesys, Mitel -
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Plum Voice Cloud IVR
The Plum Group
Plum Voice is the leading independent interactive voice response (IVR) provider in the market. The company powers telcos across the world with its fully comprehensive Cloud IVR solution. Reliable, flexible, and secure, the Plum Voice Cloud IVR gives users the freedom to automate and control their most critical business processes or customer touch point over the phone without the hassle of managing complex telephony infrastructure. The solution is also HIPAA and PCI-DSS level 1 compliant, so users can assure that Plum Voice Cloud IVR can help securely handle critical medical and financial information. -
42
PhaseWare Tracker
PhaseWare
Tracker by PhaseWare is a completely customizable customer support solution for businesses. Tracker covers issue tracking, Complaint Management, CRM, time tracking, SLA Compliance, process management, Knowledge Base, and more. Available as a cloud or on-site solution, Tracker empowers businesses to get a 360-degree view of customer information and do more with less.Starting Price: $49.00/month/user -
43
TrominoCARE
TrominoSoft
TrominoCARE is a scalable, cloud-based Medical Information Call Center (MICC) software designed to automate daily operations within medical information call centers. It features a comprehensive database that supports the entire lifecycle management of MICC activities, handling various call types such as medical inquiries, product quality complaints, and adverse events. Accessible via mobile phones, tablets, and desktops, TrominoCARE ensures flexibility and responsiveness across devices. Key capabilities include process automation for managing all call types, automatic generation of Field Alert Reports (FARs), a configurable client product dictionary, and customizable workflows tailored to specific business needs. The platform also offers a mobile application enabling medical sales representatives and field teams to capture and report information offline, with integration capabilities for safety and MICC systems. -
44
Big Picture Licensing Software
Big Picture Software
GovTech Cloud Software as a Service, for Local and State government Licensing or Credentialing Boards to manage permits, licensees, discipline, inspections, complaints and investigations, documents, letters, reporting, workflows, and forms related to licensing functions: * Applications * Renewals * Update Info * Complaints * Discipline * Verifications * Payments ERP empowers board staff to search for and manage groups of records and process them. Staff can self-manage workflow tasks, public-facing forms, fields, record layouts, staff permissions, create saved reports, form letters (e.g. mail merge). Integrations with state criminal background checks, national associations, etc. through API's. Licensee Self-Serve dashboard where licensees can see every aspect of their license, update contact info, see when to renew, manage permits, etc. ERP can also be used by small business for a centralized management system to get out of "Excel Hell".Starting Price: $10000.00 -
45
Frontier UCaaS
Frontier Communications
The Frontier UCaaS (formerly Frontier AnyWare) cloud-based business phone system is the most flexible and cost-effective path for small and mid-sized businesses toward a reliable, feature-rich business phone system. It is highly scalable and loaded with desirable cloud-based services like mobile twinning, business continuity routing and a web-based user portal to Customize the solution for your business. Frontier UCaaS is an affordable complete hosted phone system for small to mid-sized businesses. Fully hosted, maintained, and supported by Mitel, you receive great call quality, industry leading, reliability, and an easy-to- manage phone system with no upfront costs. Everything is included in one low monthly rate. Built For Reliability, Productivity, and Convenience. Business Continuity. Easy to Use. Communicate Anywhere, Anytime. Flexible Finance Options. A Versatile Approach to Enterprise Class Communications -
46
Storacall
Storacall
The voice is the most important and powerful customer interaction tool your business possesses. Storacall offer a cutting edge call recording solution and are proud to be an authorized supplier for BT enabling us to provide SIP Trunks and Hosted Telephony – whatever your business telephony needs, Storacall have a solution for you. A powerful recording solution that allows you to record all your business conversations in one application. Connect your phone system to the cloud, get more flexibility and spend less on your business calls. A feature-rich, cloud-based phone system with the flexibility to meet the demands of modern business. Our powerful business call recording solution offers the unique ability to record any type of communication audio and combine it all in one place. Therefore, whatever your platform may be, our recording solution is designed to work with the systems of today and the technology of tomorrow.Starting Price: $2000 one-time payment -
47
Returbo
Returbo
Streamline return management with Returbo! Customers can easily self-register returns, exchanges, and complaints in just a few clicks using the digital return form. They’ll receive a return shipping slip directly via email or SMS, complete with a QR code, no printing needed. Simply embed the digital return form into your website and customize the return reasons and your after-purchase flow to fit your business needs. - Automation of returns, exchanges, and complaints – A return shipping label is generated automatically, saving time and providing customers with a better experience. - Direct exchanges – Customers can easily exchange their items, and Returbo will reserve the new item and create the new order for you. - Full control – Manage all returns in one place and collect valuable data on why customers are returning items. - Efficient return management – Reduce administrative work and let your customers handle returns themselves.Starting Price: $29 per month -
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Phone EVE
VoiceCTI Communications
Single line auto dialer telephony software for auto dialing, voice mail recording, caller id detection, contact management and call log management. VoiceCTI Communications Inc. began developing computer telephony integration (CTI) applications, and products more than two decades ago. The company's developers have the knowledge and the experience to offer simple low cost and easy-to-use applications, which can be used at any working or personal PC and telephone environment. The Phone EVE basic version is a free application and never expires. The minimum requirements are a PC with WIN OS, headset or analog handset, and a telephony device. For excellent voice quality, telephony features and robust solution, the Phone EVE application requires a TAPI compliant telephony device. Currently, the Way2call Hi-Phone Desktop products are supported. See voice modem vs. telephony device. The Phone EVE basic supports one line. However advanced applications may support up to 4 analog lines. -
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Onyx Platform
Onyx Platform
Onyx Platform is an all-in-one CRM and dialer built specifically for phone-based sales teams in regulated industries such as insurance and financial services, designed to streamline operations and improve customer engagement. It combines CRM, telephony, intelligent lead routing, call recording with DNC integration, compliance tools, and real-time reporting in a single browser-based interface so agents and managers can view lead progress, customer history, policy data, and next steps without switching platforms. It delivers unified customer profiles that show every policy, interaction, and note in one place, along with customizable disposition tracking and role-based views for agents, managers, and admins. Onyx embeds security, audit trails, and activity logging into all features to help teams stay compliant by default, and aligns with industry security frameworks to protect sensitive data. Lead management capabilities include smart routing, licensing logic, and etc. -
50
sterloCare
sterloCare
sterloCare is a unified healthcare solution developed on a low-code platform, helping hospitals improve service, quality & compliance, and streamline the operations of all departments. It seamlessly integrates with existing HIS and is available for cloud or on-premise deployment. Anyone can access this system on desktop, tablet or mobile devices. Its service request management and QR code-based action triggers help to track service requests, check feedback and promptly attend to patients complaints. It helps conduct audits to find deviations from the procedure and take corrective actions and send alerts when the licenses and insurance documents are about to expire. It helps to ensure compliance with NABH and other audit requirements
