Alternatives to Spitch
Compare Spitch alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to Spitch in 2025. Compare features, ratings, user reviews, pricing, and more from Spitch competitors and alternatives in order to make an informed decision for your business.
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Zendesk
Zendesk
Zendesk is an AI-powered service solution that’s easy to set up, use, and scale. It works out-of-the-box and adapts quickly, enabling businesses to move faster. Built on billions of CX interactions, Zendesk AI supports the whole service journey—from self-service to agents to admins—helping teams resolve issues faster and operate efficiently at scale. Zendesk empowers agents with tools, insights, and context to deliver personalized service on any channel—social messaging, phone, or email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1200+ apps. Easy to implement, it frees teams from relying on IT or costly partners. Serving over 130K global brands in 30+ languages, Zendesk simplifies business complexity to create meaningful customer connections. Headquartered in San Francisco, it operates worldwide. -
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Enterprise Bot
Enterprise Bot
Enterprise Bot, based in Switzerland, is a pioneer in Conversational AI, Process Automation, and Generative AI. With the trust of esteemed enterprise giants across industries like Generali, SIX, SBB, DHL, and SWICA, Enterprise Bot is revolutionizing both customer and employee experiences. Through its advanced integration with Large Language Models (LLM) such as ChatGPT and Llama 2, and its unique patent-pending DocBrain technology, the company delivers unparalleled personalization, active engagement, and omnichannel solutions across platforms like email, voice, and chat. Furthermore, Enterprise Bot integrates with existing core systems, such as SAP, CRMs, Confluence and more, and with its proprietary middleware, Blitzico, enables the AI to not only respond to queries but also take action to resolve them. This dedication to innovation in four main use case areas, Customer Support, Sales and Marketing, Knowledge Management and Digital Coworker, elevates both CX and employee productivity. -
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IBM watsonx Assistant (Formerly Watson Assistant) is a market-leading enterprise conversational AI platform that allows you to build intelligent virtual and voice assistants that can provide customers with fast, consistent and accurate answers across any messaging platform, application, device or channel. Using artificial intelligence and large language models, watsonx Assistant learns from customer conversations, improving its ability to resolve issues the first time while removing the frustration of long wait times, tedious searches and unhelpful chatbots. Most chatbots try to mimic human interactions, frustrating customers when a misunderstanding arises. IBM watsonx Assistant is more than a chatbot. It knows when to search for an answer from a knowledge base, when to ask for clarity and when to direct users to a human agent for more assistance. And since it can be deployed in any cloud or on-premises environment – smarter AI is finally available wherever you need it.Starting Price: $140 per month
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Twilio Voice
Twilio
Create a scalable voice experience with the API that connects millions globally. With Twilio Voice, you can build unique phone call experiences with one API, to create, receive, control and monitor calls with just a few lines of code. Create an engaging voice experience that you can quickly scale and modify with a wide array of customization options and resources, like our Voice SDK. Then, add on features like Interactive Voice Response (IVR), recording transcriptions, and speech recognition to create an experience that your customers will appreciate. Whether you're looking to set up global conferencing or alerts & notifications, Twilio has the support you need for building with Voice. Find docs, code samples, helper libraries, and developer tools such as Twilio Runtime and our visual workflow builder, Studio.Starting Price: $0.0085 per min -
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LumenVox
LumenVox
Transforming customer engagement with AI-driven speech recognition and voice authentication technology. We’ve spent the last 20 years empowering our partners’ success through collaboration. Our curiosity keeps us innovating for the next 20. Our flexible speech-enabling technology enables you to build a solution that fulfills all your customers’ demands, affordably and reliably. We do one thing, and we do it well. And that's speech-enabling your applications. Finally, deliver great voice automation and interactions. Whether short and simple commands, or conversational questions, LumenVox ASR and TTS is accurate and affordable, helping you improve efficiencies on both sides of the phone line. You’ll never repeat yourself again. We provide you with the utmost flexibility from a capabilities, deployment and monetization perspective. If you can think it, you can build it with LumenVox. Shorten your development to deployment time with our easy, intuitive technology and toolsets. -
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Mindsay
Mindsay
Mindsay makes customer interactions simple and efficient using conversational automation. We help customer service teams overcome common challenges, allowing them to automate customer requests, eliminate time-consuming processes, and optimize their use of human resources. From basic FAQs to complex transactions, we help companies build their customer service automation strategy, allowing for maximum automation of customer interactions and lowest total cost of ownership. -
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Cognigy.AI
NiCE Cognigy
NiCE Cognigy delivers AI that works – fast, human, and built for real-world scale. As part of NiCE, a global leader in customer experience technology, we combine Generative and Conversational AI with orchestration, tools, and enterprise integrations to power Agentic AI. The result? Smarter automation, better service, and instant resolution across every channel. NiCE Cognigy’s AI Agents Supercharge Your Customer Service -Industry-specific pre-trained AI Agents -Multilingual call and chat support (100+ languages) -Seamless integration with existing enterprise systems -Leverages memory and context for hyper-personalized interactions -Absorbs enterprise knowledge to accurately answer any customer query -Real-time assistance and actionable service insights for human agents Business Impact for our Customers: -30% CSAT improvement -70% AHT reduction -99.5% Faster response time -99% Routing accuracy -
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Amazon Lex
Amazon
Amazon Lex is a service for building conversational interfaces into any application using voice and text. Amazon Lex provides the advanced deep learning functionalities of automatic speech recognition (ASR) for converting speech to text, and natural language understanding (NLU) to recognize the intent of the text, to enable you to build applications with highly engaging user experiences and lifelike conversational interactions. With Amazon Lex, the same deep learning technologies that power Amazon Alexa are now available to any developer, enabling you to quickly and easily build sophisticated, natural language, conversational bots (“chatbots”). With Amazon Lex, you can build bots to increase contact center productivity, automate simple tasks, and drive operational efficiencies across the enterprise. As a fully managed service, Amazon Lex scales automatically, so you don’t need to worry about managing infrastructure. -
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Dialogflow
Google
Dialogflow from Google Cloud is a natural language understanding platform that makes it easy to design and integrate a conversational user interface into your mobile app, web application, device, bot, interactive voice response system, and so on. Using Dialogflow, you can provide new and engaging ways for users to interact with your product. Dialogflow can analyze multiple types of input from your customers, including text or audio inputs (like from a phone or voice recording). It can also respond to your customers in a couple of ways, either through text or with synthetic speech. Dialogflow CX and ES provide virtual agent services for chatbots and contact centers. If you have a contact center that employs human agents, you can use Agent Assist to help your human agents. Agent Assist provides real-time suggestions for human agents while they are in conversations with end-user customers. -
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Vozy
Vozy
Vozy transforms the way companies interact with customers through voice assistants and conversational artificial intelligence to boost customer-centric enterprises with an automation that really works. With personalized solutions designed to meet the growing omnichannel customer care demand, Vozy is delivering significant cost savings and unprecedented customer experiences for companies in Latin America. That’s why powerhouses like SURA, Bancolombia, Protección, and Emtelco trust Vozy. -
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Herbie.ai
Herbie.ai
Herbie.ai – A multi-national Conversational AI company (Part of SunSmart Global – 15+ years in enterprise solutions) Digital Transformation of Enterprises Unique Voice-Enabled Virtual Assistants to automate business cases. Franchise spread over 6 Countries – expanding to 13+. Instant enables seamless connection with 12+ Social Media platforms. The business provides end-to-end AI Solution that are "Innovative & Intelligent" in addressing the critical business needs of Mid to Large Corporates, built using advanced technology with applications across business verticals and geographies. Herbie.AI is a Microsoft Gold Application Development Partner, and is ISO 9001:2015 Certified. AI, ML & NLP based, Multi-lingual, Omni-channel, Always-on bots with transfer to agent. Improve your customer experience with ai powered conversational chatbot solution. Provide complete customer service with Herbie AI chatbots for customer support. Lower Customer Support Costs.Starting Price: $1000 -
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Knowlarity
Knowlarity Communications Pvt. Ltd.
AI-enabled Cloud Telephony Solutions & Deep Insights. Automate communication, bring operations online and handle the large volume of call inflow. Use Automated Outbound Solutions to reach out to students and parents. Conduct surveys and collect important data with just a missed call. Use Automated Outbound Solutions to reach out to your customers. Use IVR and hosted call center solutions for verification and reducing COD cancellations and operational costs. Offer assistance to your patients 24x7 with our hosted call center solutions. Save customers' time by coupling IVR with ASR allowing them to reach the concerned person in half the time, especially during emergencies and send them regular updates. Collect customer data for your marketing campaigns with missed call solutions and handle large call volume with Smart IVR. Reach out to your customers with important updates with our automated outbound solutions. -
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Nuacem
Nuacem AI
Nuacem AI is a Conversational AI-Powered Customer Engagement Platform that can amplify customer experience on Text, Voice & Video channels. With our Intelligent CX technology solutions, enterprises can deliver an exceptional conversational experience to customers & automate business communications. We are experts in creating a better customer experience for any enterprise via Conversational AI. Our customers benefit from a unique combination of in-depth AI knowledge and extensive experience in customer engagement, support, and experience for business applications. Nuacem AI is a global leader in conversational AI automation for contact centers. Its low-code platform enables enterprises to automate customer communications using intelligent voice and chatbots. With precise, reliable intent recognition, highly flexible dialogs, and seamless integration into backend systems, Nuacem AI creates superior user experiences and helps companies reduce support costs and improve scalability. -
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Engagely.ai
Engagely.ai
73% of customers say that customer experience plays an important role in their decision-making! A conversational AI-based bot helps you in transforming your customer experience to the next level. Engagely.ai’s conversational chatbots deliver an effective customer experience on any desired platform and in the customer’s preferred language. 2B+ WhatsApp users worldwide! Be where your customers are with Engagely’s Conversational AI Solutions. Leverage the largest messaging app to stay connected with your customers. Resolve customer queries, send important notifications, allow bill payments, or simply engage with the prospects and convert them into valuable leads. Engagely conversational phone AI bot automates customer support inbound as well as outbound calls for you, delivering a seamless performance making the conversations human-like using state-of-the-art speech recognition technology. -
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Aisera
Aisera
Aisera stands at the forefront of innovation, introducing a revolutionary solution that redefines the way businesses and customers thrive. Through cutting-edge AI technology, Aisera offers a proactive, personalized, and predictive experience that automates operations and support across various sectors, including HR, IT, sales, and customer service. By providing consumer-like self-service resolutions, Aisera empowers users and drives their success. Unleashing the power of digital transformation, Aisera accelerates the journey towards a streamlined future. By harnessing user and service behavioral intelligence, Aisera enables end-to-end automation of tasks, actions, and critical business processes. Seamlessly integrating with industry-leading platforms such as Salesforce, Zendesk, ServiceNow, Microsoft, Adobe, Oracle, SAP, Marketo, Hubspot, and Okta, Aisera creates exceptional business value. -
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Verbio
Verbio
Increase security and user experience in daily interactions with the unique potential of voice. An innovative language agnostic, cost-effective and reliable alternative to seamlessly verify and identify users in real-time. Voice biometrics allows to automatically recognize any person through the characteristics of their voice and it can smartly substitute traditional authentication methods (cards, passwords, signature, fingerprint, etc) in security access control, user verification for digital transactions or for fraud prevention and detection. With an easy and cost-effective solution, authentication through voice biometrics brings an innovative and safe experience to users, with a risk-free and remote access. Biometric Authentication and Identification through voice has never been so secure and fast with different operational uttering models for each type of client and advanced anti-spoofing methodologies. -
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Phonexia Voice Inspector
Phonexia
Perform fast and highly accurate language-independent forensic voice analysis using a speaker recognition solution explicitly designed for forensic experts and exclusively powered by state-of-the-art deep neural networks. Analyze the subject’s voice automatically with an advanced speaker identification tool, and support your forensic expert’s conclusion with accurate, unbiased voice analysis. Identify a speaker in the recordings of any language without the need to hire a language-specific linguist as Phonexia Voice Inspector can detect pronunciation differencies in any language. Present the results of your forensic voice analysis to a court in the most convenient way with an automatically generated report containing all the necessary details to validate the claim. Phonexia Voice Inspector is an out-of-the-box solution that provides police forces and forensic experts with a highly accurate speaker recognition tool to support effective criminal investigations and give evidence in court. -
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VeriSpeak
NEUROtechnology
VeriSpeak voice identification technology is designed for biometric system developers and integrators. The text-dependent speaker recognition algorithm ensures system security by checking voice and phrase authenticity. Voiceprint templates can be matched in 1-to-1 (verification) and 1-to-many (identification) modes. Available as a software development kit that enables the development of stand-alone and network-based speaker recognition applications on Microsoft Windows, Linux, macOS, iOS, and Android platforms. Text-dependent algorithm prevents unauthorized access with a covertly-recorded user voice. Two-factor authentication by checking voice biometrics and pass-phrase authenticity. Regular microphones and smartphones are suitable for recording user voices. Available as a multiplatform SDK that supports multiple programming languages. Reasonable prices, flexible licensing, and free customer support.Starting Price: €339 one-time payment -
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InteliWISE
Matrix42
In the age of intelligent automation, we’re powering top brands with AI and Omni‐channel tools, for conversational service and commerce. We are a Conversational AI company, delivering smart chatbots, voicebots, omni-channel messaging and video collaboration software to over 150 brands. -
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UJET
UJET
UJET is a cloud-native, mobile-focused customer support platform helping organizations make support an integral part of their business by engaging with customers across all endpoints and channels. We are transforming customer interactions through integrated channels and integrated communications, modernizing the customer experience. Our tools offer a multichannel solution for voice, web, text and mobile app support. Customer support must be seamless for the consumer, must empower agents with the best tools to solve problems and must enable brands to present the best support experience possible. Companies like Google Nest, Instacart, Postmates, and GBM trust UJET to power their customer support programs, enabling reliability, security and scaling across the globe. -
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Genesys Cloud CX
Genesys
Genesys Cloud CX is a comprehensive, cloud-based contact center solution designed to deliver exceptional customer experiences across various communication channels. Built with scalability and flexibility in mind, it integrates voice, chat, email, social media, and messaging platforms into a unified interface. The platform leverages advanced AI and analytics to provide real-time insights, automate routine tasks, and personalize interactions, ensuring efficient and effective customer engagement. With its robust workforce management tools, businesses can optimize staffing and performance while maintaining high service standards. Genesys Cloud CX is designed for seamless deployment and adaptability, making it an ideal solution for organizations of all sizes looking to enhance their customer service capabilities.Starting Price: $75 per user per month -
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Yellow.ai
Bitonic Technology Labs
Headquartered in San Mateo, Yellow.ai is a leading enterprise-grade Conversational AI Platform, enabling enterprises to unlock business potential at scale. The platform is trusted across 85+ countries by 1000+ enterprises, including Domino’s, Sephora, Hyundai, MG Motors, Biogen International, Edelweiss Broking, Siemens Limited, Food Panda, Zalora, Zenyum, JD.ID, Carrefour, Kuwait Food Company (Americana), Choithrams, Amouage Oman, Arabian Radio Network, Bharat Petroleum, Waste Connections US and Tata. Powered by Dynamic AI agents for enterprises, the company aims to deliver human-like interactions that boost customer satisfaction and increase employee engagement at scale, through its no-code/low-code platform. Recognised by Frost & Sullivan, Forrester, Gartner, IDC, and G2 as a leader, the company has raised more than $102M from blue-chip investors and has offices across six countries. -
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byVoice
byVoice
Automate customer interactions with our comprehensive Conversational AI Platform that includes both voice and text solutions tailored to your business needs. byVoice is a dynamic and innovative software development company specializing in advanced B2B solutions. With expertise in cloud-based technologies, AI tools, and Unified Communication systems, we drive business efficiency and growth. Our experienced team is committed to our clients' success, valuing reliability and delivering tailored solutions for unique needs and goals. -
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Scotty
Scotty Technologies
The intelligent virtual agent for automated in- and outbound voice and chat conversations with your target audience. One platform for voice and text based business process automation available 24/7 and in any language. One platform to seamlessly handle all your conversation-driven business processes from start to finish. Scotty comes as a managed service and pay-per-use model with no upfront investments. Scotty builds relevant and contextual customers journeys with your existing data and returns realtime insights. Say goodbye to waiting in line! Scotty handles both from start to finish in- and outbound phone calls. Scales from 1 to millions of calls, chats and emails on the same platform. No license fees or monthly instalments for the platform and only pay for the contacts you use. Scotty offers easy and efficient integration to seamlessly connect your existing platforms and your teams. -
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Zaion
Zaion
Zaion automates high volumes of calls and assists advisors on a daily basis. Discover callbots, voicebots, chatbots, messagingbots. Processing of higher value-added tasks, better availability for the customer, versatile and cross-functional, and increased employee satisfaction and lower staff turnover. Voice-signal analysis which can detect tone, emotions, and gender. Security, data protection, and GDPR compliance. Thanks to its intuitive interface, the Botcenter® is an integrated supervision and activity-management tool that revolutionizes the analysis of conversations in real time. The callbot is a software program capable of understanding customer intentions in natural language and providing a precise response according to the context. In the course of time and through machine learning, bots become more intelligent and efficient. It has the most advanced cognitive capabilities on the market with models developed for every industry and thus allows the automation of many use cases. -
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Amelia
SoundHound AI
As the market-leading Digital Employee and Conversational AI solution, Amelia delivers the best elements of human interaction – conversation, expression, emotion and understanding – to user experiences every day, driving deeper connections and greater business value. Powered by Amelia, the Digital Employee Builder enables companies to design custom-made, no-code Conversational AI at scale for a variety of use cases, accelerating deployment speed and time-to-value. Amelia's brain uses episodic memory, process memory, intent recognition and emotional intelligence to respond to complex queries, process transactions and deliver personalized customer service. It's why she's the industry's Most Human AI™. Amelia stores facts, concepts, and the associations between them in her semantic memory. From standard operating procedures (SOPs) to policy documents, she can be trained to apply them to conversations. -
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Prodigal
Prodigal Technologies
Prodigal is a cloud-based Consumer Finance Intelligence solution that analyzes agent and customer conversations to enhance profits, experience, and compliance. Collection agencies, healthcare providers, and lenders depend on Prodigal to unlock insights that drive win-win financial outcomes. With decades of industry and data science expertise, Prodigal’s team is ready to work with clients to optimize operations and quality assurance. An intent engine that combines the strengths of artificial intelligence (AI), machine learning (ML), and natural language processing (NLP) powers Prodigal’s core apps: ProAssist, ProNotes, and ProVoice. ProAssist guides agents to say and do the right thing every time. ProNotes auto-writes call notes, creating hours of new capacity and freeing agents to focus on experience. ProVoice analyzes and scores 100% of calls to minimize risk. Scale omnichannel collections with ProAgent, a natural language AI agent purpose-built for consumer finance. -
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IDVoice
ID R&D
Voice biometrics is the science of using a person’s voice as a uniquely identifying characteristic for the purpose of authentication and/or personalizing the user experience. The technology is referred to in a variety of ways including voice verification, speaker verification, speaker identification and speaker recognition. There are two ways we put voice biometrics into practice. The first is Text Independent Voice Verification. This approach does not depend on the person speaking a particular passphrase. The other is Text Dependent Voice Verification. in which the user enrolls using a specific phrase but unlike a password, this phrase is not secret. IDVoice enables both options depending on your use case and in some scenarios they may be used together. -
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Phonexia Speech Platform
Phonexia
Phonexia offers a comprehensive portfolio of cutting-edge speech recognition and voice biometrics technologies ready to meet any commercial and governmental scenarios. Powered by the latest advancements in artificial intelligence, acoustics, phonetics, and voice biometrics science, Phonexia products are extremely accurate, fast, and scalable. Phonexia’s AI-powered solutions let you build voicebots, verify a speaker’s identity based on voice biometrics, transcribe speech to text, and search for speakers and context in large amounts of audio. Secure access to your clients’ data conveniently with voice biometric authentication and detect fraud attempts natively. Phonexia offers a comprehensive portfolio of cutting-edge speech recognition and voice biometrics technologies ready to meet any commercial and governmental scenarios. Powered by the latest advancements in artificial intelligence, acoustics, phonetics, and voice biometrics science. -
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Nexa|Voice
AWARE
Nexa|Voice is an SDK that offers biometric speaker recognition algorithms, software libraries, user interfaces, reference programs, and documentation to use voice biometrics to enable multifactor authentication on iOS and Android devices. Biometric template storage and matching can be performed either on a mobile device or on a server. Nexa|Voice APIs are reliable, configurable, and easy to use, complemented by a level of technical support that has helped make Aware a trusted provider of quality biometric software and solutions for over twenty-five years. High-performance biometric speaker recognition for convenient and secure multifactor authentication. The Knomi mobile biometric authentication framework is a collection of biometric SDKs running on mobile devices and a server that together enable strong, multi-factor, password-free authentication from a mobile device using biometrics. Knomi offers multiple biometric modality options, including facial recognition. -
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ArmorVox
Auraya
ArmorVox is the next generation voice biometric engine developed by Auraya that provides a full suite of voice biometric capabilities in telephony and digital channels. ArmorVox helps streamline and improve customer experience and information security. It can be securely deployed via the cloud or through an on-premise deployment. It uses machine learning algorithms to create speaker-specific background models for each individual voice print to deliver the best performance. Our algorithms set thresholds for each voice print that are empirically derived to meet your desired security performance requirements. Additionally, with automated tuning features, our ArmorVox engine works irrespective of language, accents or dialects. ArmorVox is built with industry leading patented features that helps resellers provide a more secure and robust solution in improving customer experience and security. -
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Twixor
Twixor
Run multiple campaigns across channels like WhatsApp, Facebook Messenger, Google Business Messaging, and more. Reap sales benefits by building the conversational flow, publishing omnichannel, and analyzing each report to hit the target. Engage and deliver meticulous responses to consumers in the form of rich snippets while customizing them to fit any scenario. Enrich customer experience by populating and intuitively visualizing data. Powered your conversations with an AI chatbot that keeps getting smarter every time. Auto-segment inquiries to the right agent, trigger handoffs when needed, and take complete control over your customer support management. Intelligent assistants automatically identify each user’s intent using NLP and respond back with intent-specific solutions. The response uses pattern recognition and metadata extraction from the service providers or databases. Keep track of everything happening across your channels to maintain an optimum customer relationship. -
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ValidSoft
ValidSoft
Pretty much anything we do online now requires passwords and security questions. It’s a part of life, really. Keeping track of all this information is frustrating. All of it is meant to protect us, ensuring we are the only ones who can access our accounts and data. Granted we are always hearing news of breaches that circumvent our passwords, but we want fast, easy-to-use login authentication that delivers a better end-user experience and saves on operational costs. We believe voice is the leading authentication factor that will improve your lives. You deliver a simple, quick, secure, password-free login experience for your customers. You significantly reduce password management costs. You achieve compliance with biometric privacy laws. A real-time comparison of an individual’s voice to their unique voiceprint validates the claimed identity. Make sure people are who they say they are. Use one model across many channels for true omnichannel excellence. -
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Omni Authentication
Genesys
Managing a contact center can be very challenging, and expensive, and it’s not always easy to maintain the highest customer satisfaction, not to mention having your customers answer challenging questions to verify themselves. What if you could provide a solution that will increase security, reduce operational costs and improve customers experience, thanks to Omni Authentication a voice biometrics solution you can. One of the key challenges within a contact center is improving the Customer Experience. Customers are frustrated having to recall their PIN numbers; passwords or account numbers while agents are spending time asking security questions. Omni Authentication overcomes these issues by using the customers voiceprint to verify their identity, simply and securely. This results in improved contact center efficiency and customer experience. No longer do callers need to remember their account numbers, PINs, or passwords! -
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Armour365
gnani.ai
Gnani.ai's voice biometrics solution, Armour365, is an advanced security platform designed to prevent fraud, enhance customer satisfaction (CSAT), and reduce operational costs. This system features a state-of-the-art fraud detection engine, capable of recognizing threats such as anti-spoofing, synthetic, and replay attacks. It supports both active and passive biometrics, requiring less than one second of speech for authentication. The platform also offers dynamic passphrase capabilities, is language and text agnostic, and integrates seamlessly across multiple channels. Benefits include reducing average handling time by over 60 seconds, improving fraud detection by 80%, and increasing CSAT scores by over 30%. -
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Pindrop
Pindrop
Fraud in the contact center is a multi-billion dollar problem. With 1 out of every 770 fraudulent calls getting to agents. It is an arms race between fraudsters and call center teams to outsmart and outmaneuver each other. In the IVR, one out of 390 accounts being accessed in the IVR will be the victim of a fraud attack. Fraud loss directly impacts a company’s bottom line, customer experience, and brand perception. Pindrop® is a multifactor, real-time, fraud prevention solution that analyzes calls into the contact center for voice, device, and behavior to find up to 80% of phone channel fraud, predict future fraud 60 days in advanced, provide a complete cross-channel view of fraud, reduce costs and review rates, and harden the company against attacks. Determine call risk and account risk in the IVR to prevent data theft, account mining, ATO, and omni-channel fraud. Get real time call risk on every call with real-time alerts for agents on potential fraudulent callers. -
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Floatbot
Floatbot.AI
Floatbot.AI is a powerful Voice-First, Multi-Modal Conversational AI + Co-Pilot Platform Floatbot.AI is a Multi-Modal Conversational AI (Voice first) + Co-Pilot Platform designed to supercharge operations in Insurance, Collections, Lending, Banking, and BPOs. From redefining customer engagement, streamlining processes to empowering agents and employees, we are your partner in driving smarter, faster and impactful business interactions. With our no-code/low-code platform, you can build powerful AI Agents in minutes—no technical expertise required. Floatbot.AI is trusted by 200+ top players in insurance, banking, & collections to innovate and scale customer engagement & operational excellence.Starting Price: $99 -
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VoiceGenie
VoiceGenie
Welcome to VoiceGenie.AI, an extraordinarily advanced voice bot that captivates your audience through exceptional, human-like conversations. Our groundbreaking platform, fuelled by the latest AI technology, is meticulously crafted by the renowned Oriserve team, boasting over five years of experience in delivering unparalleled AI customer solutions. Embrace limitless customer satisfaction and sales growth with Ori's trailblazing conversational AI. Our mission focuses on automating every aspect of the customer journey through a seamlessly interwoven, multilingual platform. Discover our matchless cognitive AI solutions, carefully engineered to ensure a smooth customer experience spanning sales, marketing, support, and engagement endeavors. Our cutting-edge AI technology effortlessly transcends barriers, integrating seamlessly with IoT devices, sensors, web, apps, social media, and messaging platforms to revolutionize your business operations. -
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Ameyo by Exotel
Exotel
Artificially intelligent omnichannel contact center software to help enterprises. A flexible, enterprise-ready solution to thrive in the contactless world. Easy-to-use, powerful cloud-based call center software to be up and running in hours. 360-degree customer support with omnichannel ticket management. Humanize your Contact Center Interactions with Video Chat. A simplified and secure debt collection software to accelerate your debt recovery. Integrate real-time communications without owning or building a system. Faster conversions and reduced queries with conversational marketing. Increase Call Pick-up Rate with Truecaller for Business. Schedule a callback request for a world-class customer experience. Read, learn and enlighten from the best learning resources at your disposal. -
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Ideta
Ideta
Ideta enables companies to develop their own chatbot/voicebot without coding. You also have complete hands-on how you want to style your chatbot. Change every visual aspect of your chatbot to make it match your website design flawlessly. You can deploy your bot on several communication channels such as your landing page, Facebook Messenger, a phone number (Twilio...), Slack, Microsoft Teams etc. You can connect to any software via API with no coding. You can use the best Natural Language Processing tools with no coding (Dialogflow, Luis, Watson...) and switch easily from one to another.Starting Price: 19€ -
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Sagicc
Sagicc
Create a close relationship with your customers through the different channels and devices that They use to communicate with your company, and let them live the same incredible experience through all of them. Manage all calls, chats, emails and messages from your company's service channels in a single interface. Successfully integrate telephony, CRM, ERP and other information systems of your company to provide complete attention. Provide automated experiences to your clients through multiple channels using our chat-bots and voice-bots. Manage all the communication channels of your company and turn each interaction into a success story. -
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CEDEX Technologies
CEDEX Technologies
CEDEX Technologies is a specialized chatbot development company from Kerala, India. We are a dedicated team of chatbot and voicebot experts. We develop custom chatbots based on our client's unique business requirements. We design, develop and train high-quality chatbots and voice apps with conversational abilities, context sensitivity, and personality traits. Chatbots are evolving very fast and it is expected that they will eventually replace humans in areas like customer care, e-commerce, entertainment, news, delivery services, corporate information exchange etc. Developing chatbots may seen pretty easy on the surface. But to build a chatbot that meet the exact business requirements needs the expertise of a dedicated chatbot development team. Chatbots can help your customers 24/7. They don't have bad days and they don't get frustrated and thus provide a better customer support. Chatbots can automate tasks which are to be done frequently and at the right time. -
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Graphlogic GL Platform
Graphlogic
Graphlogic Conversational AI Platform consists on: Robotic Process Automation (RPA) and Conversational AI for enterprises, leveraging state-of-the-art Natural Language Understanding (NLU) technology to create advanced chatbots, voicebots, Automatic Speech Recognition (ASR), Text-to-Speech (TTS) solutions, and Retrieval Augmented Generation (RAG) pipelines with Large Language Models (LLMs). Key components: - Conversational AI Platform - Natural Language understanding - Retrieval augmented generation or RAG pipeline - Speech-to-Text Engine - Text-to-Speech Engine - Channels connectivity - API builder - Visual Flow Builder - Pro-active outreach conversations - Conversational Analytics - Deploy everywhere (SaaS / Private Cloud / On-Premises) - Single-tenancy / multi-tenancy - Multiple language AIStarting Price: $75/1250 MAU/month -
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Triviat AI
Triviat AI
Triviat is a full-featured AI communication platform built for modern businesses that want to streamline customer support, sales, and appointment management. It allows companies to deploy intelligent voice and chat agents that work 24/7 across all major channels — including phone, web chat, email, SMS, WhatsApp, and social media. Triviat’s agents deliver human-like conversations in over 50 languages, making them ideal for global brands and multi-location service providers. Whether it’s handling appointment bookings, answering FAQs, processing orders, or qualifying leads, Triviat reduces support costs while improving speed and consistency. For complex interactions, conversations are smoothly handed off to human agents. With industry-specific use cases (e.g. retail, healthcare, hospitality, auto service), integrations with 5,000+ tools, and built-in compliance with GDPR and the EU AI Act, Triviat is a scalable and secure solution for AI-driven business communication.Starting Price: €75/month -
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Interactions Intelligent Virtual Assistant
Interactions
Effortlessly connect with your customers — when, where, and how they want. With Interactions Intelligent Virtual Assistant, it’s easier than ever for you and your customers to interact and get things done. By combining the latest Conversational AI technologies and human understanding, we’re changing what it means to provide excellent customer engagement. Our Intelligent Virtual Assistant lets your customers speak or text naturally and in their own words, creating an effortless customer experience from start to finish. An Intelligent Virtual Assistant, or IVA, provides modernized customer care that’s not just conversational, but also personal. With Interactions IVAs, powered by Conversational AI, customers can speak naturally just as they would with a human, reducing the frustration commonly associated with typical automated solutions. Even with background noise, accents, and poor connections, Interactions IVAs can still accurately hear what customers are saying. -
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R Systems
R Systems
R Systems’ aim is to enable organizations to not only identify hindrances in the customer journey but also mitigate them to improve loyalty & long-term profitability by harnessing the power of AI, data analytics, Natural Language Processing (NLP) & Deep Neural Networks (DNN). Understanding the essence of customer experience helps you augment the way people respond to your brand in terms of engagement, loyalty, and retention. Organizations need accurate data and metrics to discern, gather, and analyze customer data for gaining actionable insights and making educated decisions to retain and acquire customers. Our data analytics framework will help you improve First Contact Resolution (FCR), reduce customer effort, optimize self-service options, and handle seasonal spikes in demand. With R Systems on your side, your customer experience will get better with every single interaction. Our services enable you to gather data from customer interactions to gain insights into behavior. -
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LouiseBot
LouiseBot
LouiseBot is an innovative platform that enables businesses to create AI-powered text and video chatbots without any coding expertise. Users can design chatbots that align with their brand identity, facilitating natural and engaging conversations with customers. It offers predefined templates for quick deployment across various industries, including financial services, retail, and social communities. A standout feature is the VideoBot, which integrates video content into chat interactions, providing a more immersive user experience. LouiseBot also supports knowledge integration by allowing users to upload documents, enabling chatbots to deliver informed responses. It seamlessly integrates with popular tools and services, such as Calendly, WhatsApp, Telegram, and Stripe, enhancing functionality and streamlining workflows. Additionally, LouiseBot offers a Human Clone feature, creating a digital counterpart that can manage requests and engage with contacts.Starting Price: $13 per month -
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Voci
Medallia
Companies engage with customers by phone more than any other channel, and these interactions represent a gold mine of untapped information. Listening to every customer call is costly and time-consuming and not physically practical. As a result, only a fraction of randomly selected calls is typically reviewed. These voice interactions reveal the true voice of your customers and enable you to get to the heart of their concerns. With our highly accurate, automated speech-to-text transcription, you can transform your unstructured voice data into transcripts that can be integrated into your analytics platforms. Voci enables you to improve agent quality monitoring, enhance the customer experience, extract competitive intelligence and ensure compliance. -
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HGS Agent X
Hinduja Global Solutions
Streamline your agent workflow while enhancing agent and customer interactions by providing a simplified customer 360° view. Help agents resolve issues faster and reduce hold time with our AI-powered agent assist. Eliminate repetition with our contact center automation and smart actions. Troubleshoot and share screens with Smart consult collaboration. Know how customers feel in real-time with Customer sentiment. Improve response time and reduce multiple screens with a single, unified tool. Monitor service levels and assess performance with quick-access KPI, training, and feedback data. Enable pattern spotting, training enhancements, productivity improvements, and informed decision-making by integrating multiple data sources. Monitor built-in quality assurance dashboards designed to improve agents, teams, and organizations.Starting Price: $119 per user per month -
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talvala surveillance
talvala
Talvala is a speech analytics company. We use Baidu’s Deep Speech technology and machine learning for compliance surveillance and human/machine interfaces. We develop speech-based monitoring applications and human machine interfaces (“HMI”) for a wide variety of clients. We believe that the time is ripe for voice-based HMIs! Talvala Surveillance is our compliance monitoring product and combines an advanced speech-to-text transcription engine with alerts generation for a revolutionary 2-in-1 surveillance speech analytics solution. Our R&D Unit develops customized human/machine interfaces for clients in the field of robotics or internet-of-things and looking to take human voice as an input.Starting Price: $30000.00/year
