Spiceworks IT Help Desk Integrations

ManageEngine's Endpoint Central (formerly Desktop Central) is a Unified Endpoint Management Solution, that takes care of enterprise mobility management (including all features of mobile application management and mobile device management), as well as client management for a diversified range of endpoints - mobile devices, laptops, computers, tablets, server machines etc. With ManageEngine Endpoint Central, users can automate their regular desktop management routines like distributing software, installing patches, managing IT assets, imaging and deploying OS, and more.

Help Desk Migration is a unique software that allows companies from all over the world to move their data between help desk platforms using a secure and reliable data import tool. While operating Migration Wizard, customers can migrate a big range of entities without special codes and scripts. The tool allows customers to preserve relations between tickets and other entities. The tool makes the migration process automatic, so the users don’t spend hours transferring data manually. Migration Wizard has a user-friendly interface so the process of ticket field mapping runs with no obstacles. Migration Wizard is very careful about security, that’s why the tool has secure facilities for hosting data centers to prevent physical attacks. Moreover, Help Desk Migration offers their clients to run the trial migration. In addition, Help Desk Migration provides the customers with online support. Help Desk Migration supports many help desk systems.

Hybrid SIEM solution combining real-time (event) log monitoring with comprehensive system health & network monitoring provides users with a complete picture of their servers and endpoints. The included security event log normalization & correlation engine with descriptive email alerts provides additional context and presents cryptic Windows security events in easy to understand reports that offer insight beyond what is available from raw events. EventSentry's NetFlow component visualizes network traffic, can detect malicious activity and offers insight into bandwith usage. Keeping track of Active Directory changes is easy with EventSentry's ADMonitor component that records all changes to AD & Group Policy objects and provides a complete user inventory to help identify obsolete accounts. Various integrations & multi-tenancy available.