Audience

Companies searching for a tool to offer their clients a virtual receptionist system to manage support

About Southwest Answering Service

Personalized, live answering services for one low, monthly rate with no hidden fees. For businesses large and small, having a virtual receptionist can free up time to take your company to the next level. From message forwarding to escalation support for critical path issues, we offer 24/7 answering services to all of our clients. A combination of friendly, articulate agents, exceptional training, and premium technology working for your business. Southwest Answering Service is a privately-owned telephone answering and call center service company. While we offer nationwide coverage, we specialize in live, local answering service agents for our customers across the southwest. We’re able to serve a wide range of industries because our exceptional dedication to customer care, responsiveness, and attention to detail enable us to handle calls, resolve problems, and close sales. We make it easy to instantly scale answering services to the demands of your growing business.

Other Popular Alternatives & Related Software
Verbatim
Verbatim
Call answering and web chat answering by a team of friendly and professional, UK based virtual receptionists. Personalized call answering options providing coverage for as little as one phone call a day, through to manning your busy phones 24/7. Our 24/7 emergency call answering service means you’re there for your customers when it matters most, without you even needing to be involved. With free call transfers as standard and rollover of any unused calls, our telephone answering service is perfectly tailored to suit your business. When you’re not available to answer a call your Verbatim receptionist will take a message for you and make sure you receive it straight away. We’ll take the call and let you decide if you want to receive it. If you’re busy and don’t wish to be disturbed, you can simply flag this in our call management dashboard and nominate another person to transfer the call to.
Learn more
Davinci
Davinci
Smart, friendly, and available when you need them to be - live receptionists represent your company, your way. First Impressions Count™! Davinci gives you a dedicated toll-free 888, 855, 866, or 877 number, which can be applied to your phone or fax line. Should you ever need more numbers, we can easily cover as many as you prefer. Live virtual receptionist answering services help take care of your customers when they (and you) need it most. A live receptionist answering service is when a live receptionist acts as the bridge between you and your callers. With Davinci’s call screening and call forwarding service, each one of your telephone calls is screened and routed by a friendly live virtual receptionist. Davinci provides an easy-to-use business grade voicemail management system, enabling you to add your own custom hold music and transfer messages, voicemail, or introductions.
Learn more
Reception 24/7
Reception 24/7
Businesses are built on quality customer service. Get a dedicated team of live virtual receptionists to transfer calls, answer questions, book appointments, and more! Our receptionists are on-hand when you need us to politely and professionally answer your calls. You can trust us to handle every customer with the same care and attention that you do. We’ll represent your business by answering every call with a personalized greeting and guiding each customer interaction with a custom script that’s developed just for you. Your customers want to speak to a live agent who understands them and gives them clear answers to their queries. All of our receptionists have native or equivalent english proficiency. We’ll work with you to define how you want your calls and queries answered. Your customers will think our virtual receptionists are in your office.
Learn more
AnswerHero
AnswerHero
Answering your phones, relaying urgent messages, appointment setting, and call routing are just a few of the great services we offer. Our highly trained staff are equipped to handle your account professionally and appropriately. We will go above and beyond to answer your calls ensuring your business is successful. Our services are aimed to fulfill all your business needs. All your calls will be answered by our expertly trained live agents who are prepared to handle various types of situations from urgent calls to scheduling appointments. We operate 24/7/365 so you don’t have to. Our virtual receptionists are experts in all industries. No matter the size of the company, our virtual receptionists are the perfect solution to help you answer all your calls and help grow your business. All our live agents are fully bilingual, so nothing will get lost in translation. Speaking to your callers in their native language gives your existing clients an extra level of comfort.
Learn more

Integrations

No integrations listed.

Ratings/Reviews

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Company Information

Southwest Answering Service
United States
southwestansweringservice.com

Videos and Screen Captures

Southwest Answering Service Screenshot 1
Southwest Answering Service Screenshot 1
Other Useful Business Software
Full-stack observability with actually useful AI | Grafana Cloud Icon
Full-stack observability with actually useful AI | Grafana Cloud

Our generous forever free tier includes the full platform, including the AI Assistant, for 3 users with 10k metrics, 50GB logs, and 50GB traces.

Built on open standards like Prometheus and OpenTelemetry, Grafana Cloud includes Kubernetes Monitoring, Application Observability, Incident Response, plus the AI-powered Grafana Assistant. Get started with our generous free tier today.
Create free account

Product Details

Platforms Supported
Cloud
Training
Documentation
In Person
Support
Phone Support
24/7 Live Support
Online

Southwest Answering Service Frequently Asked Questions

Q: What kinds of users and organization types does Southwest Answering Service work with?
Q: What languages does Southwest Answering Service support in their product?
Q: What kind of support options does Southwest Answering Service offer?
Q: What type of training does Southwest Answering Service provide?

Southwest Answering Service Product Features