Alternatives to Soft-ex
Compare Soft-ex alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to Soft-ex in 2026. Compare features, ratings, user reviews, pricing, and more from Soft-ex competitors and alternatives in order to make an informed decision for your business.
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Datagate Telecom Billing
Datagate Innovation
Datagate is a SaaS, telecom billing solution for MSPs that sell UCaaS, VoIP, mobile voice & data services under their own brand. Datagate integrates with popular software systems that MSPs use including ConnectWise Manage, QuickBooks, Xero, Stripe, Authorize.net and others. Suitable for MSPs in USA, Canada, UK, Australia and New Zealand; Datagate & partners handle all telecom tax & compliance requirements. -
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Variphy
Variphy
Variphy is the preferred analytics and management platform for Cisco Collaboration. Variphy provides all the functions you need in a single pane of glass. We built our products and features with the feedback and requests of Unified Communications professionals like you. Discover what’s possible with Variphy: - Dashboards, UCCX Wallboards, & Widgets - CUCM CDR Reporting & Call Analytics - UCCX Reporting & Analytics - Cisco CUBE CDR Reporting - Variphy Cloud - Webex Calling Reporting & Analytics - Zoom Phone Reporting & Analytics -Microsoft Teams Reporting & Analytics - Remote Phone Control, Macros, & Broadcast - Change Management & As-Built Reporting - DN & DID Inventory Management - Enhanced Consulting Services -
3
OneView
Nebula
Spend more time where it actually matters. OneView® automates your Technology and Cloud Expense Management, providing you with full visibility and complete control of your entire technology environment. Predict costs and eliminate bill shock with your mobile, fixed-line, WAN and cloud usage, spend and performance.Starting Price: Contact Us -
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WinBill
TeleManagement Technologies
WinBill by TeleManagement Technologies is a premier telecom expense management software solution. Easily accessible and equipped with a centralized database of information, WinBill provides businesses with an accurate inventory of all vendors, inventory, expenses, and IT services. By leveraging WinBill, you can easily keep track of contracts, effortlessly manage IT budgets, and virtually eliminate late payment fees. Additionally, the solution's flexible reporting tools give users the resources they need to create and schedule reports or have them seamlessly access reporting information through the web to give you total control of your monthly telecom environment. WinBill reduces costs and increases our clients productivity, making you more competitive. Typical clients have $750K+ to $300M+ in annual telecom expense. -
5
WidePoint
WidePoint Solutions
WidePoint Corporation (NYSE American, WYY) is an innovative technology Managed Solution Provider (MSP) dedicated to securing and protecting the mobile workforce and enterprise landscape. WidePoint is recognized for pioneering technology solutions that include Identity and Access Management (IAM), Mobility Managed Services (MMS), Telecom Management, Information Technology as a Service (ITaaS), Cloud Security, and Digital Billing & Analytics. Secure Identity & Access Management (IAM) Solutions that protect and secure your digital business. Secure MMS Solutions provides enhanced security and data protection, improving operational efficiency, and reducing costs. Interactive B2B & B2C billing solutions that enhance the customer experience, and reduce billing and customer costs. Analytic solutions to optimize infrastructure, performance, and costs. IT Authorities is a Managed Solution Provider (MSP), a Managed Security Service Provider (MSSP), etc. -
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CallTower
CallTower
Since its inception in 2002, CallTower has evolved into a global cloud-based, enterprise-class Unified Communications, Contact Center and Collaboration solutions provider for growing organizations worldwide. CallTower provides, integrates and supports industry-leading solutions, including Operator Connect for Microsoft® Teams, Teams Direct Routing, GCC High Teams Direct Routing, Office 365, Cisco® Webex Calling / UCM, Cisco® CCPP, Zoom (BYOC), Zoom Phone, CT Cloud UCaaS and four contact center options, including Five9 for business customers. -
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Calvi Professional
Calvi Business Software
At Calvi, we envision a world in which all bills are hassle-free and easy to handle. Our solution focuses on one of the few recurring touchpoints in the customer relationship, the bill. We are a trusted partner of global players in the Telecoms industry with over two decades of experience and know exactly what your customers need. Our accessible Bill Presentment & Communication solution, Calvi Insight, consists of six modules and is sure to 'wow' your customers, regardless of their size and type. Calvi Insight enables Communications Service Providers (CSPs) to create positive experiences throughout the entire bill journey. Our solution ensures complete symbiosis between your offline and online bill communications and has proven to decrease your operational costs, while increasing your customers’ online engagement and satisfaction.Starting Price: $1 per month -
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Smart Invoice Pro
Diksha Technologies
Smart Invoice Pro is the perfect platform to enhance customer experience. In a world where enterprises are striving to retain customers, an invoice may seem like the most unlikely means to do so. That is until you adopt Smart Invoice Pro. With outstanding features, this platform delivers the feel-good factor to customers, leaving them longing for their next invoice. We consolidate multiple invoices to present end consumers with a clear and comprehensive bill for all services. Billing experience is elevated when customers receive a single bill with a flexible payment date. Not only does it help them plan their finances better, but fosters brand loyalty. One of the most pronounced issues faced by customers is bill misrepresentation. This brews mistrust and leads customers to competitors who present similar bills in a more customer friendly format. We ensure that bills are presented in the most simplified manner to promote transparency. -
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ENTERPRISE-View
Wholesale Carrier Services
We operate, manage, and maintain our own advanced IP network and have years of experience we leverage to remove the risks and complexity of integrating cloud communications solutions with today’s IP networks. Our voice solutions enable multi-network management on a single bill. Our managed IT services support a wide array of applications. WCS is a managed cloud service provider with locations all over the US. We specialize in multi-location enterprise business customers offering one consolidated bill, one contract, and a single vendor providing white glove service and support. We are renowned in the industry for delivering a broad range of innovative solutions at competitive rates, and currently manage over 4 million toll-free numbers and process over a billion minutes every month. Explore our many services, bundles, equipment packages, and pricing options. We're here to simplify telecommunications, so you can focus on what really matters. -
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eCDR
CDR-Data
eCDR, all the reporting options and flexibility needed to effectively manage and allocate telecommunications expense. Easy to use and fully customizable. CDR-Data applications are supported by products that, collectively, provide you with all the resources needed to effectively manage your communications and personnel expenses without having to add resources. CDR-Data has built its reputation upon responsiveness to our clients, providing a level of seasoned hands-on expertise and knowledge that distinguishes our company from other solution providers. The secret to our success is keeping our clients’ needs uppermost in our minds every day. Any organization which charges back for communications usage has two major objectives: the bill needs to be delivered fast, and it needs to be 100% accurate. CDR-Data Bill-Back takes this burden off your shoulders by automating all the tasks and processes you don’t have time for, delivering a clear and accurate bill to your client. -
11
BillView
Fastlane Software
Fastlane Software is pleased to present the 'BillView' solution to Telecoms management. The BillView solution is a combination of specialist bill integration software and industry expertise focused on providing the highest standards in bill reporting and analytic consultancy. Billview is a comprehensive online telecommunication asset management and bill reporting service that enables organizations to manage all aspects of their telecoms inventory, usage and expenditure. We offer a range of analytic reports and services to assist in evaluating, understanding and benchmarking your organization's telecommunications costs and inventory. Telecommunication billing is complicated. Collate the information needed to ensure you're being charged for only what you should, at the rates you're expecting. With extensive experience and a dedication to telecommunication billing solutions, you will find no better partner to work with. -
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NextPlane
NextPlane
NextPlane connects users on Microsoft Teams, Slack, and Cisco Webex to their colleagues, inside or outside the enterprise. Users can chat and DM each other with rich text, GIF, and emoji reactions, share presence status, participate in channel discussion, and share files without leaving their preferred platforms. NextPlane acts as a universal hub to perform protocol, content, and API translations between API-based team collaboration platforms, like Slack Microsoft Teams, Cisco Webex, and SIP or XMPP-based messaging solutions, such as Avaya IX Workplace, Cisco Jabber, and Microsoft Skype for Business. The Nextplane app will notify you when your contacts accept your invitation to connect. -
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Telecoms Expense Management & Reporting
Costmedia
The Costmediia Telecoms Expense Management Solution consists of a web enabled bureau-based service that enables clients to more effectively manage telecommunications assets and billing. The solution delivers a central inventory management system for a wide range of services and equipment. It is multi-carrier and multi-product capable. E.g.: Mobile Phones, Fixed Line, Data Services, Laptops, PDA’s etc. CMS includes a sophisticated database of corporate reporting structures, user lists and managers that enables detailed reporting. The monthly management reports provide a tool for identifying trends in spending, exception reporting and import into your general ledger system. CMS performs allocation of billing charges to cost centres and integrates to customer Accounting systems. Each month the system will generate and send, via email, reports targeted at business unit managers, cost centre managers and end-users of phone services. -
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Amtel TEM Solution
AMTEL
Reduce mobile and telecom expenses and increase efficiency of mobile and telecom services in the enterprise. Amtel’s solution for mobile and telecom expense management helps organizations eliminate up to 40% of their costs. Get cost reductions in service plans, and streamline mobile and fixed telecommunications operations. Track all mobile and telecom assets across the enterprise with a central repository. An accurate inventory is essential for billing management, monitoring contract expiration, and elimination of unused mobile connections. Enterprise can provide access to site admins to manage their communication services. Location administrators get the insight they need to optimize their department’s cellphone spend. Executive management can view the trends of telecom spend throughout the organization empowering them to control costs. -
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TeleSource Connect
TeleSource
TeleSource, its professionals and its Connect software is a complete and comprehensive Asset Management & Reporting Platform for Cloud Voice, VoIP, IoT, SDWAN, Wireline, Wireless, Mobility and Inventory Logistics. We deliver Asset Management for your organization by utilizing TeleSource Connect and an experienced Industry Team. We solve for bandwidth discovery, technology deployment, project management, single database asset capture through Connect, auditing, expense and billing management, as well as purchasing and consolidated billing; all supported by our 24 x 7 Technical Assistance Centers for mobility, wireline, 5G and IoT. -
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VersatilePLUS+
VLM International
It has become increasingly difficult in today's times to manage costs, improve productivity and increase revenue. Controlling and understanding today's telecommunications cost is a key concern for business executives and telecom service providers. In the world of telecom billing, versatility and stability define the gold standard. VLM's VersatilePLUS+ telecom billing software offers solutions to the challenges in today's telecom industry. Complex technologies, vendor support problems and lack of resources are some of the issues faced today in VoIP billing. In today's world, versatility and stability define the gold standard. VLM's solution is accurate and affordable and will help manage costs, improve productivity and increase revenue. Our eVoIP+ product is streamlined to meet the needs of today's VoIP providers. Combined with our experienced team, VLM International offers superior customer relationship management software and services. -
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SpikeFli Analytics
SpikeFli Analytics Corp.
SpikeFli is a SaaS platform that supports Enterprise and Government in managing and reducing costs on Telecom, Cloud & other Information Technology products and services. We do this by centralizing all vendors raw billing data into one platform, then combine it with our clients own internal data. The data provided is then used to provide reports, graphs, charts, and location insight. Having this insight centralized and in easy to read/understand format drives cost reduction/control activities for IT, Finance and Procurement leaders. As well, helps create internal efficiencies for the multiple departments across the organization.Starting Price: $100/month -
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TEMExpert
Convergence Analytics
With TEMExpert Business Intelligence you can track previous spend and usage, capture data from reports and analytics and perform accurate analysis of the health of your organization’s telecom environment. TEMExpert business intelligence delivers high performance, sophisticated analytics, low cost of ownership, rapid report creation, and superior end user self-service. Business Intelligence has been a core competency of Convergence since day one. Convergence team members have over 30 combined man years of Business Intelligence experience. While historical audits to identify overcharges are worthwhile exercises and successful in the short-term, the issue of improving the overall management of telecom expenses is not solved with one time audits, and overcharges and billing errors will occur year after year. -
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MethodiCall
Smart Thought Technologies
Many Carriers offer self-service capabilities that simply offload work onto you. We know you are busy. Let us help. Combine our powerful Enterprise Hardened Expense Management software, MethodiCall, with our extensive domain expertise to deliver targeted results fast. Unlike many companies that claim to offer full self-service capabilities, they are simply offloading work to you! We know you are busy and have fewer resources to get things done. This is why our managed service is so powerful and easy. Retrieving invoices and electronic billing feeds into our flagship platform MethodiCall. Combining your corporate directory that defines Divisions, Departments, GL numbers. Automated Enterprise-wide report distribution. Your carrier bills are long, complicated & error-prone. Turn them into meaningful management information and reduce administrative effort. Serious-time savings by streamlining internal business processes. -
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UTR Telecom Expense Management
UTR Global
UTR’s TEAM service provides the industry’s best solution for telecom vendor bill management. UTR’s service will take-over the vendor bill collection activities while automating the invoice management process; that will result in a reduction of your resources by 70%. The benefits associated with UTR TEAM services are well documented and include: elimination of late fees, catching billing errors month 1, optimizing wireless billing plans, organization of billing data, automating manual activities such as charge reconciliation, inventory management updates and service order provisioning. UTR’s software technology and managed service delivery process allows us to create the exact package to fit your expense and asset management needs. -
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Avotus ReflectR
Avotus
Get unparalleled visibility of your UC&C usage, call quality, user adoption, productivity and costs. At Avotus, we understand how crucial your UC&C platform is to build a high-performance work-from-anywhere culture. We also understand the limitations of the standard reporting packages of UC&C platforms like Microsoft Teams, Skype for Business, Cisco Unified Call Manager (CUCM), Cisco Jabber or Amazon Chime, and Connect. You need much more than their native reporting, archiving, and retrieval capabilities to drive UC&C best practices, create competitive advantage, and maximize business results. ReflectR delivers Intuitive Reporting, Real-time Monitoring, Trend Analytics, and Alerts to enable your business leaders and managers to see at a glance the usage trends of your UC&C platform and improve your employee’s productivity and engagement within the organization. -
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SVRX
Edigin
Edigin has developed call recording and quality monitoring solutions for the vast majority of communication systems available today. The SVRX recording solution integrates with communication systems to capture all required communications and related call details. Our solution supports multi-site distributed architectures as well as redundant environments. We also offer integrated screen capture, agent evaluation, and include customizable report analytics. Supported communication system platforms include Alcatel, Ascom, Aspect, Avaya, Bosch, Cisco, EADS, eON, Ericsson, Fujitsu, Intertel, LG, Mitel, NEC, Nitsuko, Nortel, Panasonic, Philips, Realtis, Rockwell, Samsung, Selta, Siemens, ShoreTel, Tadiran, Telrad, and Toshiba. The SVRX supports passive tapping of T1/E1 and analog trunks, digital stations for the systems listed above, analog stations, and port mirroring based recording of VoIP. VoIP supported protocols include: Cisco Skinny, H.323, MGCP, SIP stations, SIP trunks, etc. -
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NTS
NTG Clarity
NTS Utility Billing solution offers for all your utility billing software needs. It manages one or more utility services; metered or unmetered and provide a quick and easy solution to create and manage invoices, customers, products/services and payments. NTG’s NTS product suite is a complete end-to-end OSS/BSS solution that helps organizations bridge the gap between business and networks, boosting the experience with converged services and reliable operations. NTS Trouble Ticket Management (TTM) module manages customer and network trouble tickets and allows you to create your own type of trouble tickets. -
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ABS 100
AcuraTel
ABS provides a low cost high performance Billing and CDR Processing System that rates Departmental, Agent/Reseller, Carrier, Wholesale, and Retail CDRs while also providing Network, Usage Threshold Alerts, Carrier, and Profit/Loss reports and generating LCR Routing Data along with Comparing Multiple Carrier Rates. The technology used for the ABS 100 is based upon Linux, PostgreSQL, C/C++, Shell Scripts, GTK+, Gnome, Glade, Pro-C, X-Windows and Perl. The product was designed to be used by internal staff of the company and will perform most of its functionality and services automatically once configured. Used for comparing 2 or more Carriers Rates for rate analysis. These reports can also include actual traffic in the analysis to show which carrier mix would provide them the best benefit. -
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TEMNet
Network Control
Identify and address risks and challenges in your communications environment with TemNet by Network Control. TemNet is a technology expense management solution that covers the entire communications lifecycle, from contract evaluation and negotiation, to bill auditing and invoice management. TemNet's web based dashboard offers businesses insights into all areas of their telecom environment.Starting Price: $1500.00/month -
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Management of Things (MoT)
Tellennium
Tellennium is an enterprise expense management company – traditionally known as telecom expense management (TEM) - that provides companies with technology and expertise to efficiently manage recurring telecom, mobility, utility, and other technology expenses. The platform, Management of Things™, has been recognized by the AOTMP as the hottest new IT solution of 2021. Our SaaS solution – powered by our MoT technology platform – is designed to help modern-day enterprises manage their communications network services, assets and expenses. Our solution helps TEM teams gain full visibility and control over their network operations and spend. The technology drives automation workflows and facilitates the identification of billing errors and network optimization opportunities, both which drive expense management savings for the enterprise. Our MoT technology platform supports TEM needs and expands capabilities for the 21st Century into what we refer to as the Management of Things. -
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T.One
Vanrise Solutions
T.One Wholesale Suite is a web-based platform whose modules enable encompassing management across all facets of wholesale carriers’ operations. The solution functions as a unified platform that brings cohesion and delivers exceptional results across NOC, technical, billing, routing, account management and top management teams, allowing them to focus on strategic business maneuvers and smart decisions. -
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Northflow Solutions
Northflow Solutions
Northflow Solutions has a long history of delivering quality software and superior customer service, and our employees possess an unrivaled combination of industry knowledge and technical expertise. Our Billing and Customer Care software for the telecommunications industry provides world-class tools to create operational efficiencies, fully monetize services, and enhance the customer experience. Relieve the DBAs and other technical staff of the routine tasks associated with data synchronization between environments. Easy to use browser interface designed for users with no technical experience. Consistent and repeatable results with a fully automated solution. Include your own custom pre and post data synchronization scripts to remove manual tasks. Requires no direct server or database access for the end user. -
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InGenius
Upland Software
InGenius Connector Enterprise expertly integrates existing telephone systems into leading CRMs, with an enterprise-proven solution. Using innovative computer telephony integration (CTI) that offers maximum configuration flexibility and security, Upland InGenius easily adapts to unique contact center needs. Backed by reliable expertise and superior customer care built over 20 years in the enterprise telephony space, InGenius helps contact centers increase productivity and enhance the customer experience. InGenius Connector Enterprise equips contact centers with features like screen pop, click-to-dial, automated call logging and call reports. The solution enables agents to efficiently serve customers and see a comprehensive view of interactions for intelligent decision-making. Supported CRMs: Microsoft Dynamics 365, Salesforce, ServiceNow Supported Phone Systems: Asterisk, Avaya, Cisco, Genesys, Mitel -
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TEAMS Call Billing
Techsoft Technologies India
Optimizing the return on investment for any technology requires understanding its usage and need a detailed analysis on the current and historic trend. Call billing also known as the Call Accounting solution is Telecommunication software which captures, records, calls details and optimizes the cost by providing intelligent and analytical reports. As Telecommunication has become the most complex ecosystem and considered to be one of the top five most expenses in many organizations. Sometimes it gets almost impossible to analyze the increasing expenses, People on top positions like Managers, Business Head are realizing the need to get visibility, accountability and control over spend. Studies have shown that 20% of the overall total expenses of Telecom are misused. It’s the right time to stop at us and arrive at the next generation solutions which provide real-time cost effective analysis in no time. -
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BillGenie
Global Solutions
Our telecom expense management software can reduce the complexity, manual coding and overall costs related to all of your telecom expenses. It simplifies the bill paying process while saving your company money. It gives clients a full overview of the last 6 months of their telecom expenses and usage, including total spend, service maps, inventory tracking, as well as individual & departmental usage. You are easily able to approve payments, purchases and disputes through our convenient client portal. Our web-based telecom expense management software proactively helps to reduce costs via automation and in-depth analysis. Combing this remarkable software with our experienced account managers allows us to identify and implement abundant savings efficiently and effectively. This ultimately results in very high ROI for clients. -
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Temis TEM
Temis Systems
We offer a complete end-to-end process on Telecom Expense Management from receiving Client telecoms invoices to the preparation of Journals with prescribed cost center allocation for the direct journal import into our Clients accounting software. Client telecoms-related invoices are received directly by Temis in paper, electronic or a combination of formats. This alleviates Client administration and processing burden freeing up key staff for other responsibilities. Billing data is then inputted by the team at Temis into our proprietary software. Our database is updated with starter and leaver details which are generally exported from our Client’s HR system. This helps us to identify new employees as well as the ones who have left the company. This reduces Client administration time and improves the accuracy of our reporting, facilitating a more accurate decision-making process. -
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mytem360
Saaswedo
Though the cost of voice communications has significantly decreased, the overall budget of the Digital Workspace continues to increase due to the proliferation of communication channels available to employees and of increased data consumption. To overcome this challenge, companies must understand their expenses and control their telecom budgets. This is a complicated task, due to the significant number of vendors and the complexity of billing. With mytem360, the CIO has control of the budget and can anticipate changes, modify contracts, and at the end of the day, realize significant savings, both in contract management and processing of multiple invoices. The financial module of mytem360 provides data essential to the regular auditing and optimization that any company should undertake. Allocation of expenses in keeping with actual usage. Integration and review of electronic vendor invoices.Starting Price: $500 per month -
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Expo XT UC Analytics
Metropolis Technologies
Expo XT provides advanced UC Analytics across platforms and channels to help improve communication. From hunt groups, AA, and IVR troubleshooting, to user performance and agent reports, Expo XT delivers the insights you need to make informed decisions to improve your voice calls, video meeting, and collaboration communication. + Built on Power BI + Integrates with Webex Calling, Cisco UCM, UCCX, and CUBE, Zoom, Teams, NICE CXone, and others + Affordable pricing for at little as 100 extensions -
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ExpenseLogic
RadiusPoint
ExpenseLogic’s web based portal maintains basic through advanced business operations information, such as vendors, invoice detail, payment/financial details, MACD orders, contract/lease terms, and asset inventory enabling organizations to manage multiple vendors, end-users, and purchases on a daily basis. ExpenseLogic™ is the powerful expense management software you need. It eliminates countless hours and automatically identifies expensive billing errors and fees. RadiusPoint takes a tailored set-up approach by building into the database every detail that makes your organization run efficiently. This allows for all impossible-to-manage invoices to be easily processed, audited, and paid on time. Billing errors cost your company money and your staff time to identify and research each invoice and coordinate with the vendor to refund the error. -
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ProOpti
ProOpti
Enterprises can optimize their costs, usage and administrative processes, as well as ensure high-quality services, by using Pro as an in-house optimization solution. Pro offers individual enterprises control, awareness and a balance between their technology investments and business demands. Digitally documenting an enterprise’s utilization of IT services also lays the foundation for a smoother process at accounts payable, where costs are booked correctly the first time. Service providers can offer ProOpti’s solution as part of their software delivery to customers. Pro is instrumental for service providers wishing to support their customers in handling technology costs and usage as a centrally-purchased or managed solution, and it can function as a service provider’s own platform for transparent reporting and insights. Service integrators can also maximize their profits by using Pro to make sure that they don’t over-deliver on unused services. -
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zLinq
zLinq
zLinq helps IT teams solve their three biggest communications challenges – wasted spend, wasted time, and strategic technology management. IT teams are under increasing pressure to balance communications innovation while mitigating security and compliance risks and supporting hybrid environments. Working as an extension of your team, we take on the administrative tasks associated with voice and data assets, MACDs, contracts, credits, and billing errors, all tracked in real time in our customer dashboard. Our advisory service engineers help you define your technology requirements, and manage the procurement, implementation, and ongoing optimization of your strategic voice and data initiatives. On average, zLinq customers recover 13% of their telecom spend within one year and realize a 171% return on investment throughout the lifetime of their contract. -
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Billingbooth
Billingbooth
Apply monthly recurring charges such as broadband, email and hosted extensions, and manage any contractual fees. Bill call detail records (CDR) from a wide variety of providers. Analyse cost pricing, and apply your own price adjustments to increase your profit markup. Automatically set up payments with GoCardless. Track payment status and report on outstanding charges. Let your customers access all their historical invoices through the Customer Access portal. Enable a real-time view of all their calls and expenditure. Fully documented API allows integration into any third party products or services.Starting Price: $26.78 per month -
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NEON
NEON Soft
Neon Soft is an advanced telecom billing software designed for telecom providers, VoIP operators, and resellers in the UK and beyond. Built to simplify complex billing processes, it offers powerful features including multi-level reseller billing, CDR rating/re-rating, real-time reporting, CRM integration, and automated invoicing. With flexible retail and wholesale billing options, Neon Soft enables service providers to manage customers, rates, and usage with complete accuracy. Its cloud-based platform ensures secure, scalable operations while reducing manual effort. From rate management to live monitoring, Neon Soft delivers the tools you need to optimize revenue, maintain compliance, and improve customer satisfaction. Whether you’re an established telecom business or a growing provider, Neon Soft adapts to your needs for efficient, future-ready billing. -
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The Avaya Experience Platform is a comprehensive customer experience solution that integrates voice, video, chat, messaging, and more to deliver seamless interactions across all touchpoints. Designed to enhance both customer and employee experiences, it provides agents with real-time customer data in a unified desktop view, enabling personalized and efficient service. The platform supports the management of inbound and outbound communications, connecting customers through their preferred channels while equipping agents with the necessary tools to resolve inquiries effectively. By unifying various communication methods and offering advanced analytics, the Avaya Experience Platform empowers businesses to optimize contact center performance and deliver exceptional customer experiences.
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ExpenseSmart
Cass Information Systems
ExpenseSmart® is your cloud-based portal that includes everything you need to maintain visibility into telecoms inventory, usage and expense, as well as allowing you to simply and swiftly provision new fixed or mobile telecom assets. With ExpenseSmart®, all fixed, mobile, and IT expenses and data are in one place. View inventory, usage, expense, and key information by region, cost-center or right down to individual business unit level. View as much or as little detail as you wish, from a global trends overview to a breakdown of usage by a single user. And segmentation is highly customizable and configured to the needs of your enterprise. Access the reports you need – such as trends or zero-usage with billing – however you want them. View in your ExpenseSmart® portal or schedule your reports to avoid needless logging into and out of your portal. The ExpenseSmart® user interface is intuitive and device-aware for ultimate ease of use. -
42
aSMSC
Almuqeet Systems Pvt Ltd
aSMSC SMS Aggregation Platform is a SMPP v 3.4 compatible Highly Scalable and Secure Turn‐Key Solution for SMS Service Providers who desire to run a profitable Global Wholesale and Bulk SMS operation. aSMSC extensively supports WEB - SMPP - HTTP & SIGTRAN Interoperability, delivering service assurance while enabling perfect connectivity among SMS Carriers and Applications. aSMSC enables you to run Two-way messaging business, Mobile Originated (MO) and Mobile Terminated (MT). The system allows you to process up to 2000 SMS per second (2000 SMS Throughput) and offers SMPP Server, SMPP Client, wholesale customer panel, retail customer panel, reseller panel, and an admin panel application for you to manage the operations, you can create unlimited administrative users and can surely limit the different access levels by managing the roles allotted to the admin users. To get started, all you need is a Virtual or Dedicated server, with RAM and CPU size as per your desired TPS throughpStarting Price: $499.00 -
43
Billmonitor
Billmonitor for Business
Let us know how many devices (phones and tablets) you have and we’ll give you a rough estimate of how much you’re being overcharged. If you give us your phone account details for online billing, our evidence-based engine can 'crunch' your bill and discover the best plan for your business (49% savings average). We’ll then arrange a free, no obligation consultation to talk you through the findings. Don’t worry if you don’t have your account details to hand, just send us your contact details via the form below and we’ll email you about how to find out how much you could save. Most businesses have dormant devices they’re not aware of (and that the networks won’t tell you about unless you ask). This alone means the average business is being overcharged by more than 10%. Many businesses incur massive charges when they go over their monthly allowances, especially for data and international calls. Having the right bundles can prevent this and dramatically reduce costs. -
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Avaya Aura
Avaya
Avaya addresses this growing challenge through the Avaya Aura® Platform, a breakthrough, real time communications architecture using session-based collaboration technologies. Instead of adding complexity or requiring a wholesale forklift from existing solutions, the Avaya Aura® Platform simultaneously simplifies and creates an evolutionary path from today’s single-purpose, siloed, location-specific communications systems. The net result is an innovative and cost-effective multimedia communications infrastructure that integrates current and emerging investments in voice, video, real time collaboration and more. Avaya developed the Avaya Aura® Platform specifically to address the needs of people-centric collaboration in today’s engaged enterprise. Using a unique application of the Session Initiation Protocol (SIP), the Avaya Aura Platform unifies media, networks, devices, applications and presence across a common infrastructure. -
45
OpenText CX-E Voice
OpenText
Deployed on-premises or in the Cloud, CX-E offers seamless integration with all major communications platforms – Avaya, Cisco, Microsoft, Mitel, NEC and more – complimenting any telephony and email infrastructure. Industry-leading functionality with end-to-end voice message encryption. Mobile application, single number reach, smart call forwarding, separated business & personal communications, inbound call screening, mobile number protection, and more. Ties together voicemail, email, and fax into one inbox. Text-to-speech, voicemail transcription, and secure messaging available. Speech enabled, hands-free/ eyes-free access to calendar, email, fax, and voicemail. Federated presence to calendar to play an informative personal greeting. Supports multiple attendants, speech-recognition interfaces, greetings for different departments, multilingual interfaces, scheduled messages, and more. Perform customized automated outreach via telephone calls or text messages. -
46
MATRIXX Digital Commerce
MATRIXX Software
Tools for packaging, promoting and selling digital services through mobile and other channels at all touchpoints of the customer buying journey. Real-time charging, control and management of circuit-switched and IP-based services, delivering a single source of truth for customer transactions. Rapid service design, on-demand customer engagement, agile product delivery, and real-time monetization. MATRIXX Digital Commerce, The modern digital technology you need to give your customers what they want. MATRIXX is the only solution architected with the resilience and performance of a network function and designed with the configurability of an IT application. Break down the silos between network & IT and set your business to hyper-scale. Click-not-code philosophy puts control of business logic in business hands. RESTful APIs for seamless integration with all business operations. -
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Navita Connect TEM
Navita
Telecommunications Expense Management or Telecom Expense Management (TEM) is not something new: most companies do it. However, many companies audit telephone bills and consider it TEM. It is broader than that and Navita Connect has a complete module of features to professionally manage your telecommunications resources, bringing the greatest possible return to your organization. The management of telephony or telecom contracts implies the registration of all relevant information of the contract such as: validity with start and end date, negotiated rates, services included, limited or unlimited service packages, etc. He is the one who warns you when the contract is getting close to expiry so that a trade can start before expiration. Invoice payment management is important for large companies, as the high volume of invoices complicates management and late payments can generate costs with fines and interest, in addition to service interruption. -
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Cisco BroadWorks
Cisco
Cisco BroadWorks is an enterprise-grade calling and collaboration platform delivering unmatched performance, security and scale. Hosted by Cisco service provider partners, it integrates with Cisco Webex to meet the full range of enterprise communications and collaboration needs. Cisco BroadWorks is the world’s leading cloud business communication platform. It supports over 26 million business users worldwide, in enterprises ranging in size from micro business to multinational corporations. Cisco BroadWorks offers mission-critical security, quality and reliability, providing up to 99.999% availability with full redundancy. It supports all region/country regulation for security, data privacy and law enforcement. Cisco BroadWorks provides the full complement of PBX features at the user, group, site and enterprise-wide levels. For example it supports hunt-groups, auto-attendant, unified messaging and contact center functions. -
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Avaya one-X Communicator
Avaya
Avaya one-X® Communicator is a Unified Communications client that helps enterprise users manage their communications tasks by providing simple, intuitive access to all of their everyday communications tools. one-X Communicator can be deployed: as a standalone client; as a client that integrates with one-X Client Enablement Services, Conferencing Enterprise, and Avaya Aura® Messaging or Avaya Modular Messaging. -
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Bruin
Bruin Group
Bruin helps you transition your telecom, data and wireless services when business needs change. Control your spend on telecommunications. Bruin provides detailed insight into phone, data and software expenditures across vendors. Save money by eliminating unneeded accounts and rightsizing your plans. Investigate any ledger entry. Unify your telecommunications device management from ordering to support. Bruin enables full vendor integration, ticketing and employee profiles. Add new locations with ease including bundling and one-step setup. Is your current expense management software underperforming? We hear this time and again. You've invested significantly in capturing your billing data, but things have changed. You're not seeing the right information. The savings are dwindling. Or it's simply too hard to use. The growing complexity in telecommunications continues to push businesses to evaluate TEM software as a way to control costs.
