Audience
Companies of all sizes interested in a powerful outbound dialer
About SmartDial
Enghouse Interactive SmartDial is the industry leading outbound dialer, providing clients and agents with an unparalleled experience, delivering higher agent productivity and simplifying compliance with regulations as compared to other outbound dialer solutions. Six Reasons to Use SmartDial from Enghouse Interactive. Engineered to work natively with Enghouse Interactive Contact Center solutions. Seamlessly integrates with other Contact Center platforms as well. Intelligently blends Outbound call flows with Inbound flows to optimize Agent productivity. Easily satisfies national, regional and local regulations (i.e. TCPA, FDCPA, DNC). Benefit from unparalleled operational flexibility; across multiple campaigns or timezones. Available via Cloud, On-Premise, or Hybrid deployment. Ensures adherence to all regulatory requirements (local, state and federal), across multiple deployment points, time zones and campaigns.
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• Automation - Chat Bots, Form Creator, Workflow Designer
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Integrations
No integrations listed.
Company Information
Enghouse Interactive
Founded: 1984
United States
enghouseinteractive.com/SmartDial
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Product Details
Platforms Supported
Cloud
On-Premises
Support
Phone Support
24/7 Live Support
SmartDial Product Features
Debt Collection
Auto Dialer
Callback Scheduling
In-House Collections
Payment Plans
Agency Management
Automated Notices
Client Management
Commission Management
Compliance Management
Contact Management
Credit Bureau Reporting
Transaction Management
Predictive Dialer
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
FCC Compliance
FTC Compliance
Call Monitoring
Call Recording
Contact Management
Lead Capture
Lead Management
