Audience

Shopify store owners seeking a solution to automate customer service, streamline pre- and post-sale interactions, offer personalized recommendations, and improve conversion & support without hiring more support staff

About SmartBot

SmartBot is an AI-powered chatbot solution built specifically for Shopify stores, designed to improve customer support, conversion rates, and post-sales workflows. It meets Shopify’s standards for performance and merchant value. Its features include context-aware responses derived from the store’s products, pages, orders, policies, FAQs, etc., so it can answer customer questions, track orders, manage returns/exchanges, handle product recommendations, and provide personalized assistance 24/7. SmartBot supports custom chat widgets that can be branded, multi-language support, live agent handoff when needed, and integrates into Shopify with minimal setup (no coding). Merchants appreciate that it reduces manual support workload, improves response times, and helps drive sales via upsells, recommendations, and better service.

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Integrations

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Ratings/Reviews

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Company Information

BestChat
Founded: 2021
Canada
www.bestchat.com/smartbot.html

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Training
Documentation
In Person
Videos
Support
Phone Support
24/7 Live Support
Online

SmartBot Frequently Asked Questions

Q: What kinds of users and organization types does SmartBot work with?
Q: What languages does SmartBot support in their product?
Q: What kind of support options does SmartBot offer?
Q: What other applications or services does SmartBot integrate with?
Q: What type of training does SmartBot provide?

SmartBot Product Features

Chatbot

Prediction
Machine Learning
Natural Language Processing
Context and Coherence
Payment Integration
Call to Action
Inline Media / Videos
Social Media Integration
Sentiment Analysis
Reporting / Analytics
Human Takeover
Ready-made Templates