Audience
Slack supports a wide range of customers, from two-person startups to Fortune 10 companies. Approximate 77% of the Fortune 100 uses Slack.
About Slack
Slack is a cloud-based project collaboration and team interaction software solution specially designed to seamlessly facilitate communication across organizations. Featuring powerful tools and services integrated into a single platform, Slack provides private channels to promote interaction within smaller teams, direct channels to help send messages directly to colleagues, and public channels that enables members across organizations to start conversations. Available on Mac, Windows, Android, and iOS apps, Slack offers a plethora of features that include chat, file sharing, collaborative workspace, real-time notifications, two-way audio and video, screen sharing, document imaging, activity tracking and logging, and more.
Pricing
Company Information
Product Details
Slack Frequently Asked Questions
Slack Product Features
Collaboration
Employee Communication Tools
Internal Communications
Messaging
Screen Sharing
Team Chat
Team Communication
Unified Communications
Video Conferencing
Web Conferencing
Slack Additional Categories
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Fruitful for productivity improvement." Posted 2025-04-15
Pros: Channels are impeccable for keeping conversations organized.
Terrific for instant files and documents sharing.
Great notification to keep us updated all the time.Cons: Effective with notification for quick updates on changes.
Overall: Notification help use to be updated on any changes with project and remind us on the due dates to task.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Slack is a must have for collaborating " Posted 2025-04-02
Pros: I like how it boost team collaboration through messaging,video conferencing and live chat.
I also like how it saves time while joining chats.
Amazing customer support.Cons: I have nothing to dislike at the moment since Slack is absolutely amazing with it’s work.
Overall: It is an amazing tool since it keeps track of project and it easily connect one with team and integrate with other amazing softwares.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Perfect tool for team collaboration" Posted 2025-03-02
Pros: I found Slack as a perfect tool for collaborating and integrating other project tools. The interface is clean and the best part is it's available on cross platforms. The setup process was straightforward and it allowed me to create a custom channel to share files, discuss and track progress related to my project with assigned groups.
Cons: I had a great experience with Slack, no major cons.
Overall: Overall, Slack is an excellent team collaboration tool especially if you have remote coworkers. In usability, it's great also the business plans are super cost-effective. Highly recommend.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Slack is a solid tool for team communication and collaboration. " Posted 2025-02-28
Pros: Slack is one of the best and leading solution for team collaboration and communication. It's a brilliant tool that has made communication with colleagues easier.
Cons: There's nothing to dislike about Slack. My experience with it has been flawless.
Overall: Overall, i like Slack because it allows me and my team to collaborate, and i like its ability to easily schedule messages with no limit.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Perfect for communication. I recommend it" Posted 2025-02-12
Pros: It integrates well with other communication platforms. It is a very convenient messaging platform and it makes team management so easy.
Cons: My experience with Slack was perfect, no negative thoughts towards it.
Overall: I like Slack's ability to schedule messages without limits. It has made communication with workmates easy.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Streamlining team communication and collaboration" Posted 2025-01-09
Pros: It facilitates instant messaging making team communication faster and more efficient.
Also it is easy in sharing files, images and documents within channels or direct messages.Cons: Too many messages and channels can make it difficult to track important conversations.
Overall: It is a highly effective collaboration tool that drives productivity and streamlines communications.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Autonomy in business communication for all types of employees." Posted 2024-12-27
Pros: In our company, it is absolutely essential to maintain constant communication with the majority of employees of the developer type in order to have collaborative work, which is why our decision was to implement Slack. One of the main things that I liked about this platform is the ease with which I can generate new meetings within it. This platform allows me to generate a new meeting within any communication channel, where several specific employees are integrated. The platform allows me to generate a video or audio meeting, but I can also chat with the members of a channel through messages. I must highlight that each of the meetings that I have generated within this platform have been completely stable and have not had any type of interruption, that has helped with constant communication. I have also liked the platform for mobile devices that this system has offered me, because this platform for my cell phone works incredibly well. I can receive notifications when I have been mentioned within a communication channel, I also receive notifications when I have received direct messages from my employees, and I can also chat in the communication channels and generate new meetings with the help of this application. Application on my mobile device. Slack's design is another fantastic thing, because it gives me the ability to create multiple communication channels and sort them correctly, and it also allows me to integrate new employees into a communication channel in very simple steps.
Cons: One of the main features that need to be improved within this platform is that it is not possible to access the message history of any communication channel. If no Internet connection is active within your device, this is quite negative, since I would like to be able to access old messages or review any type of information and I don't think it is correct that I must have an active Internet connection. Slack does not allow you to send very large files or documents. Within each communication channel, these channels have a certain limit for the number of files or the amount of weight that the files you transfer to your colleagues can have, I am quite negative, since when you want to share a fairly large file with your work team, you will not be able to do so using Slack, it has a very small limit for the weight of each of the files you try to send.
Overall: Overall, I consider Slack to have been a very complete platform for our team, developers and for the entirety of our technology company. With the help of this platform, we have been able to create a much broader environment that has benefited the general communication of all employees. I really love the way in which we have been able to take advantage of this platform in our company. Each of our employees has been able to communicate directly, but they have also been able to share their opinions and important ideas with all the work teams. With this platform, we have been able to create different communication channels in which we have separately integrated each of the employees, depending on the sectors they have in our company. In this way, we have been able to have a much more complete organization and much more specific communication. I am very grateful for the usefulness that this platform has given me. For a very, very long time, I have been using this platform as a method of communication within the company for over a year. I want to highlight that the results have been innovative and we have been able to create constant communication for the entire company. I am grateful to Slack for its autonomy in business communication.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Excellent and solid tool for project management. " Posted 2024-12-23
Pros: Slack is one of the leading solution for project management. What i like best about it is how it makes it easy for us to engage and collaborate. It's a brilliant and exceptional tool for internal communication. It is very easy and straightforward to install.
Cons: Slack is the best internal communication tool i have used. Nothing to dislike about it.
Overall: Overall, i love how it allows me and my team to stay connected from anywhere anytime. It is easy and fast to create channels and i like that i can invite others. Slack makes internal communication easier and effective.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Very consistent benefits in team communication." Posted 2024-12-04
Pros: 1- It has different methods of communication, this platform allows meetings to be held via video, audio and chat. This variety of ways of communication helps all work teams to communicate with each other and collaborate constantly, diversifying communication helps to increase collaboration between teams.
2- The Chat system works in real time, this helps all work teams to communicate with each other and receive all messages consecutively, at no time presenting any type of delay in sending and receiving each of the messages within the communication channels.
3- Within each communication channel, all types of files and documents can be transferred, this is very important since it greatly benefits collaborative work, users can send a document or open a document online and edit a document simultaneously with the help of their colleagues.Cons: 1- The mobile application is not beneficial, since it does not allow sending files or documents that are so heavy, through each communication channel, in addition, notifications of received messages or the start of some type of call, within the communication channels, are not received instantly, the notifications are not instantaneous.
2- You cannot make direct calls to specific users within this platform, the only way to start a call is a group call, where all the members of a communication channel participate, this is negative, since if you want to communicate by call with someone specific, you will have to do it outside the platform.Overall: In general, the service that Slack has offered me has helped to correctly enhance communication in each of the sectors of my company, currently this platform is being used by the marketing, sales, projects, finance, executive area and many more areas. I believe that this platform has kept us connected and in touch, in this way we can share any type of ideas with our team members, and we can also establish direct communication with all members within the same channel, whether to send a communication or to send specific information. The communication that the platform has provided is impressive and I will continue to use it in the long term due to the benefits provided.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"A very useful tool for communication improvement" Posted 2024-11-23
Pros: My favorite thing about Slack is the fact that it allows me to do a variety of things all in the same place. For starters, it's a tool for collaborative work, I can create different channels for a lot of purposes that vary from teams, projects, and much more, and this makes it very great at managing conversations in the place they should be, so ideas and themes don't get mixed up by mistake. When creating channels, I also like that we are able to message other members in different ways, sending text, videos, audios, and it makes communication feel very intuitive and smart. There is also the possibility of integration with hundreds of other applications, which is honestly great because we can get updates from other projects and update them all from Slack without needing to open them. The notifications tool also plays a great role in how good Slack is, because it notifies you a lot of things regarding your projects, and it's the place where we get notified the most and catch up on important things that happen.
Cons: I would say that the learning curve in Slack is a bit tough, it's definitely not impossible to learn but it's kind of difficult when there are a lot of tools that you need to learn to use to get to its full potential. I also consider it to be a very professional and helpful platform, but sometimes it can cause a bit of information overload when you are dealing with many channels at once, so it would be more helpful if Slack released a feature that helps with this.
Overall: Slack has basically upgraded our communication to a top level and it has significantly increased our productivity levels in a way that saves us a lot of time and gives us the opportunity to improve our workflow thanks to the communication and collaboration tools that it provides in its platform. For our business, it's important that we keep in touch with a lot of projects and a lot of people, so it's crucial that we maintain everything organized and keep the mess very minimal so we don't get the information wrong and mess up our projects and deals with potential clients. Another benefit from Slack that I am thankful for is the fact that there is no need to share messages to multiple people individually, and wait for each of them to reply to you, but with this tool, it's simple and easy by adding people to the channel or mention them in the chat and they're able to catch up later with the conversation and new tasks.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Excellent for team communication" Posted 2024-11-12
Pros: I’ve been using Slack for a few years now, and it’s honestly one of the best tools for team communication. What I love most is how organized it keeps everything.
Cons: Sometimes the notifications can feel overwhelming.
Overall: Slack is a powerful tool for real-time communication and collaboration, making it ideal for distributed or remote teams that need quick and efficient communication.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Completely solid work communication." Posted 2024-11-01
Pros: This platform has been one of the best for my work environment, due to the ease with which I can communicate with my entire work team. In our company, we have different work areas, since we are a technology company, it is very important for us to stay in communication with the different areas that oversee the technology services offered to clients. One of the biggest features that I liked about this platform were:
1- With the help of this platform, I can create different communication and chat channels, where I can meet with different people around my company. This platform allows me to create separate communication channels, so each area of our company has a different communication channel where there are different members. This function is completely beneficial for us. It is very important to divide ourselves in this way to be able to work together in a very simple way, so this is one of the most essential functions for us, since we can divide each of the areas of the company and establish a much more solid teamwork.
2- Another feature that I loved is that this platform allows me to have meetings via video or audio, these meetings can take place within the communication channel that you have previously created with your team members, these meetings are quite stable, so you can communicate very easily with your team, share ideas, share solutions or share some type of specific information, there is no limit on the amount of time you can stay within each of the meetings, this greatly increases the probability that you have good communication with your team.
3- I loved the way I can share all kinds of documents and work together through the communication channel, since I can upload a new document within this channel and work together with my team members, this document can be edited simultaneously by several members, which helps a lot so that we can work as a team within Slack.
4- I also liked the list system within this platform, since this system allows me to manage, create and organize each of the projects that are being developed within my work team. This function allows me to consult the activity of each of the members, I can see in real time, each of the tasks that are being developed, as well as I can follow up on the assistance requests of each of my coworkers, whether to provide assistance in a specific task or in a specific project.Cons: Slack has developed really beneficial features for my technology company, as it has provided me with a system in which I can correctly organize each of the tasks that we are going to carry out day after day, however, I have also presented some negative things within this platform, such as:
1- One of the things that I have not liked about this platform is the poor accessibility it has when I do not have an Internet connection, since when I do not have a stable Internet connection, the platform does not reflect the messages that have been within my team communication channel. This means that I will not be able to consult old messages within the conversation with my work team, if I do not have an Internet connection, this is quite negative, and here on some occasions I need specific information that is within these communication channels and I cannot consult it due to the Internet connection.
2- There are several shortcomings that can occur within the Slack application for mobile devices, the first deficiency is that this application does not show notifications in real time, which is why you will have different problems when receiving notifications at the exact moment when your work team wants to contact you, in addition, this application does not reflect the complete descriptions within the Chat channels that exist in your account, which will directly affect you since you will be confused when accessing specific channels when necessary.Overall: There are very few negative things that I have noticed about Slack, as this has been a platform that has brought totally noticeable benefits to my IT services company, with the help of this platform, we have been able to grow over the last few years, we have had much stronger communication with the different work teams, we are a company that has many developers in both the web sector and the application sector, in addition, we also offer Data services and many more, which is why it is absolutely essential that our developer teams are fully communicated at all times, which is why we have continued to use this platform, since communication has been completely stable, we have been able to develop new projects for new clients, we have been able to improve our portfolio as a company and we have been able to generate projects in less time compared to what it used to take us before to complete a project. We believe that overall, this platform has been completely beneficial for our company and we will continue to use it in the long term. Our projects have been much more organized since we started using it, and we have also noticed how the work teams have had much more positive communication and interaction than before. Slack is the ultimate solution to improve work communication.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"When it comes to internal communication, i highly recommend Slack. " Posted 2024-10-09
Pros: Slack is a brilliant and amazing tool for business communication. What makes it stand out from its competitors is flexibility, usability and reliability. I like how it allows me to quickly create channels and i can invite my coworkers to join from anywhere anytime.
Cons: I have been using Slack for many years and i have never experienced any challenges. It's a brilliant and great business communication platform.
Overall: Overall, Slack allows teams to collaborate from anywhere anytime. I like its intuitive and user friendly interface which makes it easy to use even for new beginners. Also, slack has a great and responsive support team.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"I highly recommend Slack for effective internal communications. " Posted 2024-10-08
Pros: Slack is easy to use and it allows us to communicate with ease. I like its flexibility, scalability and intuitiveness which makes it easy to learn and understand. I like the ability to share files, messages threads, etc.
Cons: I can't remember anything that disappointed me while using Slack so nothing to dislike.
Overall: Overall, Slack is an exceptional and intuitive tool for internal communication. It is cost friendly making it affordable to all sizes of businesses. I like the ability to send direct messages which is also very useful for resolving issues quickly.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Instant and efficient communication" Posted 2024-10-08
Pros: I like how the organized channels allow you to divide conversations by project or topic, ensuring that relevant information is easily accessible. The advanced search features are especially useful for finding previous information and keeping up with conversation history. I have found it very useful for coordinating with colleagues remotely.
Cons: While Slack is powerful, the learning curve to get the most out of all of Slack's features can be steep for some users less familiar with this type of platform.
Overall: Slack offers real-time communication through channels and direct messages. It offers advanced search options and notification customization, improving efficiency and organization.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Slack: superb and excellent tool for internal communication. " Posted 2024-10-07
Pros: What i like best about Slack is how intuitive and user friendly it is. It has a very nice and intuitive interface which makes it super easy to use. With Slack, internal communication is very easy and it allows me to create multiple channels and i can invite others to join my channel.
Cons: Slack has been of great help to our organization and i highly recommend it. It's a brilliant and exceptional tool for internal communication.
Overall: Overall, Slack is a brilliant and powerful tool for business communications. It is cost friendly making it affordable to all sizes of businesses. Also, slack has a great and responsive support team.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Experience with Slack " Posted 2024-09-27
Pros: Easy to use, even between different teams and lines of business. Great connectivity. Great features like file sharing, message threads, etc.
Cons: Notifications are a little too much disturbing. Rest fine.
Overall: Overall I think, Slack has great connectivity. Great features like file sharing, message threads, etc. Good stability. Notifications are a little too much disturbing. Leaving that it's good.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Fast and effective communication assured" Posted 2024-09-27
Pros: Its ability to facilitate real-time communication is essential to quickly coordinate responses to security incidents. In addition, the advanced search function is useful for tracking past conversations and retrieving important information. The ability to securely share files and documents facilitates real-time collaboration.
Cons: Sometimes the overload of notifications, can distract the team and make it difficult to focus on critical tasks. This is especially problematic in an environment where focus and attention to detail are essential.
Overall: Slack is an effective tool for improving communication and collaboration. Slack remains a solid choice for coordinating quick and effective responses to incidents.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Best communicator" Posted 2024-09-22
Pros: Easy to use and integrate with organization emails.
User Interface is very friendly. Easy to identify the status of the users.Cons: Most of the time we are getting notifications from Atlassian Jira which is also connected with Slack.
Overall: While escalating our software issues, Slack helps us to share the screen and provide values to the other user.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Efficient communication and smooth collaboration" Posted 2024-09-19
Pros: I like how it makes it easy to create project-specific channels, which helps keep conversations organized. The ability to send direct messages is also useful for resolving issues quickly without cluttering channels. The search functions are very effective, making it easy to find old messages and shared files. I also appreciate the option to make video calls directly from the app, which improves real-time communication.
Cons: The amount of notifications can become overwhelming, especially in large teams, which can lead to missing important information.
Overall: Slack is a tool that significantly improves communication and collaboration in teams. Its integration capabilities and channel organization are great advantages that facilitate daily workflow.
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