Audience

Companies of all sizes

About Sinch

Engage your customers like never before - on any channel. CPaaS and APIs for SMS, Voice, Video & Verification. Reach every mobile phone on the planet, in seconds or less. Engaging your customers the right way can help you more than double webshop orders. We know - we helped a major telco company do just that with a friendly online chatbot. We helped a major automative company re-engage and convert end-of-funnel prospects not responding to email. The results of the personalized Rich SMS campaign speak for themselves. Are your customers missing appointments? Engaging SMS reminders help both them and you, making you more revenue. Tried and trusted by developers around the world. Build with confidence and boost your business - with just a few lines of code. Get closer to your customers and add value to every step of their journey.

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Pricing

Free Trial:
Free Trial available.

Integrations

See Integrations

Ratings/Reviews - 2 User Reviews

Overall 1.0 / 5
ease 1.5 / 5
features 2.5 / 5
design 1.0 / 5
support 1.0 / 5
More Reviews Write a Review

Company Information

Sinch
Founded: 2008
Sweden
www.sinch.com

Videos and Screen Captures

Sinch Screenshot 1
Sinch Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Documentation
Support
Online

Sinch Frequently Asked Questions

Q: What kinds of users and organization types does Sinch work with?
Q: What languages does Sinch support in their product?
Q: What kind of support options does Sinch offer?
Q: What other applications or services does Sinch integrate with?
Q: What type of training does Sinch provide?
Q: Does Sinch offer a free trial?

Sinch Product Features

Cloud Communication Platform

Audio / Video Conferencing
File Sharing
Call Recording
Call Routing
Fax Management
Call Center
Chat / Messaging
IVR / Voice Recognition

SMS Marketing

Shortcodes
Contact Management
MMS
Text-to-Win
Polls / Voting
Mass Texting
Message Personalization
Reporting/Analytics
Mobile Keywords
Scheduled Messaging
Mobile Coupons
2-Way Messaging
Artificial Intelligence

Sinch Additional Categories

Sinch Verified User Reviews

Write a Review
  • Dominik R.
    CEO
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User, Administrator, Deployment
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Unreliable"

    Posted 2024-05-16

    Pros: It used to be a good service a few years ago - it was a CLX Communication brand in the past. After the acquisitions, it got only worse.

    Cons: They claim SMSes have been delivered and charge you even if the SMSes do not reach the destination—that is totally unacceptable. After some communication ping-pong, the service recommends resetting the headset!
    The problem persists for a few months now.

    Overall: A pity to turn a good service into such crap.
    I've spent thousands of euros with them, and it is definitely time to find something else.

    Read More...
  • A Sinch User
    Developer
    Used the software for: Free Trial
    Frequency of Use: Daily
    User Role: Deployment
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Extremely slow support service"

    Posted 2022-08-31

    Pros: They appeared to have all the functions I needed in their API but unfortunately, because of their horrendous support, we never got up and running with them.

    Cons: As mentioned above, we never got "launched" with Sinch, and it was completely on them that we didn't.

    Overall: As previously mentioned due to terrible support, I guess we could consider ourselves one of the lucky ones. We were able to find out how bad this company is before ever getting anything off the ground with them.

    Read More...
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