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Audience

Businesses and organizations of all types and sizes

About SimpleTexting

Mass texting made easy. Have conversations with individual customers or send out a text to thousands at once. SimpleTexting gives you everything you need to engage your audience using SMS. Trusted by Fortune 500 companies and small businesses alike, SimpleTexting’s intuitive platform makes text marketing accessible to anyone. Send bulk messages, conduct polls, provide customer service, create automated drip campaigns and more. With flexible pricing plans and powerful features, SimpleTexting grows with you. And with an app available for iOS and Android, you can even manage your efforts from anywhere.

Pricing

Starting Price:
$29.00/month
Pricing Details:
Starts at $29/month for 500 credits
Save 20% with an annual plan
Free Trial:
Free Trial available.

Integrations

Ratings/Reviews - 22 User Reviews

Overall 4.9 / 5
ease 4.7 / 5
features 4.6 / 5
design 4.8 / 5
support 4.9 / 5

Company Information

Sinch
Founded: 2008
Sweden
simpletexting.com

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
iPhone
iPad
Android
Training
Documentation
Live Online
Webinars
Videos
Support
Phone Support
Online

SimpleTexting Frequently Asked Questions

Q: What kinds of users and organization types does SimpleTexting work with?
Q: What languages does SimpleTexting support in their product?
Q: What kind of support options does SimpleTexting offer?
Q: What other applications or services does SimpleTexting integrate with?
Q: Does SimpleTexting have a mobile app?
Q: What type of training does SimpleTexting provide?
Q: Does SimpleTexting offer a free trial?
Q: How much does SimpleTexting cost?

SimpleTexting Product Features

Mobile Marketing

Push Notifications
Text Messaging
Text-to-Win
Channel Attribution
Contextual Targeting
Coupons
Email Marketing
Engagement Monitoring
In-App Marketing
Location-Based Marketing

Polling

Data Analysis Tools
Feedback Collection
Multiple Question Types
SMS Polling
Email Distribution
Live Results Tracking
Online Polling
Phone Polling
Presentation Tools
Q & A
Skip Logic
Supports Audio / Images / Video

SMS Marketing

2-Way Messaging
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win
Artificial Intelligence

SMS Survey

Alerts / Notifications
Audience Targeting
Campaign Management
Contact Management
Customizable Templates
Keyword Tracking
Mass Texting
Message Personalization
MMS
Analytics / Reporting
Scheduled Messaging
Survey Builder
Template Management
  • Aaron H.
    CEO
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User, Administrator, Deployment
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Good start, great features, but could use more analytics. "

    Posted 2022-06-13

    Pros: I loved how easy to use the software is. It's simple, friendly to look at, and effective. Also, the user interface is very easy to navigate. The responding on texts is easy to use, and great that it comes with Mobile App.

    Cons: I really wish that this had some analytics, where I could see what campaigns got the most frequent and rapid responses.

    Overall: I like this product and I'll continue to use it on a daily basis. Hard to argue with the pricing. Very cost effective.

    Read More...
  • A SimpleTexting User
    Marketing manager
    Used the software for: 1-2 Years
    Frequency of Use: Weekly
    User Role: User, Administrator, Deployment
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Instant texting for marketing"

    Edited 2021-02-02

    Pros: SMS marketing is a way of marketing that never gets old. Using Simple texting I reach customers and leads directly on their uncrowded inbox. It works pretty great for regular marketing. You can also send transaction or promotional messages.

    Cons: No cons. In my moderate usage Simple texting does well.

    Overall: Using this tool you can reach subscribers in their inbox in a meaningful way. It also helps in scheduled marketing. Overall, Simple Texting is a practical tool and cost-effective for SMS marketing.

    Read More...
  • A SimpleTexting User
    Operations and Marketing Analyst
    Used the software for: 1-2 Years
    Frequency of Use: Weekly
    User Role: User, Administrator, Deployment
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Well known SMS marketing platform"

    Edited 2020-11-03

    Pros: Simple Texting is a well-known SMS marketing platform.
    - It gives the best auto personalized SMS. (Custom field option)
    - The auto-responder SMS is my favorite.
    - User interest tracking using its analytics.

    Cons: Not at all. I'm impressed with this tool, never experienced problems.

    Overall: Simple Texting is an extremely excellent SMS marketing platform to create your SMS based marketing with the least investment. Overall, it's an excellent tool.

    Read More...
  • A SimpleTexting User
    Senior Project Manager
    Used the software for: 6-12 Months
    Frequency of Use: Weekly
    User Role: User, Administrator, Deployment
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Traditional and effective SMS marketing tool"

    Posted 2020-11-02

    Pros: SimpleTexting gives you a traditional but effective way to reach customers with your business marketing campaign or for promotional. The setup was hassle-free. I liked its ability to send personalized texts without writing each time. The insights are decent.

    Cons: In my campaign usage, it gives me a good response.

    Overall: SimpleTexting enables an inexpensive platform to build traditional SMS marketing. The text personalization is my favorite. The overall platform is very easy to use.

    Read More...
  • A SimpleTexting User
    Director of Program Management
    Used the software for: 6-12 Months
    Frequency of Use: Weekly
    User Role: User, Deployment
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Best way to Engage with leads"

    Posted 2020-10-24

    Pros: I liked its integration with Hubspot, to send SMS with integrated manageable CRM.
    Bulk SMS marketing can be possible on SmartTexting platform.
    Also helpful in helpdesk to give a regular update on their tickets.

    Cons: No cons, it does SMS marketing job excellently.

    Overall: I liked the ability to send bulk texts messages with the integration of HubSpot.
    With SimpleTexting you can send promotional and marketing based text direct to subscriber's inbox at an affordable rate.

    Read More...
  • A SimpleTexting User
    Manager
    Used the software for: 1-2 Years
    Frequency of Use: Weekly
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Simple and Robust SMS Marketing"

    Posted 2020-08-29

    Pros: It offers instant and unlimited SMS marketing solutions. It provides robust reports and analysis of marketing campaigns. Great platform to interact and send promotional SMS to customers.

    Cons: Nothing to share about cons. Works great for me.

    Overall: SimpleTexing is a very productive SMS marketing tool. It offers seamless integration of marketing and automation. Quick SMS sending and powerful reports. I highly recommend this SMS marketing tool.

    Read More...
  • Mohit V.
    Operation manager
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Simple and Powerful Team Texting"

    Posted 2020-07-07

    Pros: The best platform to start an SMS marketing campaign. SimpleTexting app is available on cross-platform. To check campaign performance analytical tool is also available.

    Cons: Overall, SimpleTexting is Simple and powerful tool. I never encountered any problem.

    Overall: To promote business and start a campaign, SMS marketing is best to start. For this, I use SimpleTexting platform. Now I can reach out to mass users at a time using this tool. It's a simple and reliable marketing platform.

    Read More...
  • A SimpleTexting User
    Software Developer
    Used the software for: Free Trial
    Frequency of Use: Daily
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "An effective text marketing tool"

    Posted 2020-06-13

    Pros: Easy access to data & simple interface
    Easy to schedule
    Cost effective
    Great analytics and reporting
    Rollover credits
    Good customer service

    Cons: Scalability feature can be improved
    Notifications feature can be more polished

    Overall: SimpleTexting is a great way to communicate and send messages to customers or clients. It has multiple features which can be utilized in a vast number of use cases.

    Read More...
  • Zac W.
    Co Founder
    Used the software for: 6-12 Months
    Frequency of Use: Weekly
    User Role: Administrator
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Simple Means Successful"

    Posted 2019-12-23

    Pros: Clean UX. Great team support. Great pricing. It really is the cleanest and most useful mass texting app.

    Cons: I wish there was a little more organization or nesting to lists and sent messages.

    Overall: Great price, great interface, great app. I have tried some free options the upgrade you experience by using SimpleText is immediate and immense.

    Read More...
  • Lindi D.
    Marketing and Communications Director
    Used the software for: 6-12 Months
    Frequency of Use: Weekly
    User Role: Administrator
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Best Marketing Tool "

    Posted 2019-12-06

    Pros: User friendly design. Every time I have a question I get an answer in 2 mins. Truly remarkable.

    Cons: Nothing that I can think of. Maybe if it was easier to switch between accounts? I have multiple accounts and have to log out every time

    Overall: Amazing - again suggesting a way to easily switch between multiple accounts would be helpful but overall a wonderful service.

    Read More...
  • Nick B.
    Promotions / Media
    Used the software for: Less than 6 months
    Frequency of Use: Weekly
    User Role: User, Administrator
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Great plans for beginners. "

    Posted 2019-11-18

    Pros: It’s easy to use and friendly. I’m so glad you guys have an app.

    Cons: Picture doesn’t always show up on the preview when I’m building a campaign on the app.

    Overall: I am a part of a local business association and we wanted to try this platform. They were the only ones who offered a 25/month plan and it’s been awesome. Thank you SimpleTexting.com!!!

    Read More...
  • Daniel S.
    Director of operations
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User, Administrator
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Great product "

    Posted 2019-11-18

    Pros: Easy way to capture reoccurring business. Helps you maintain relationships with all the customers and coworkers you deal with on a daily basis .

    Cons: Sometimes screen doesn’t load fast enough and I have to refresh a few times to get it to work .

    Overall: Great product with an affordable price to capture your business audience year after year , definitely going to keep using it in the future

    Read More...
  • Tengam M.
    CIO
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: Administrator, Deployment
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "ST Review"

    Posted 2019-11-15

    Pros: Support for both 1:1, two way dialog and also mass outgoing texts
    Timed sending
    Named groups/distribution lists

    Cons: No 1:N two way dialog (Inbox supports only 1 SMS number per message)

    Overall: Very good; easy and intuitive to use. Easy to maintain client data as well.

    Read More...
  • Lindsey Z.
    Customer Experience Manager
    Used the software for: Less than 6 months
    Frequency of Use: Monthly
    User Role: User, Administrator, Deployment
    Company Size: 500 - 999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Simple Texting is a simple texting solution for big business"

    Posted 2019-11-14

    Pros: They provide some guidance on understanding compliance.
    They are very available to help and incredibly affordable.

    Cons: I am still confused by the interaction between campaigns, keywords, opt-ins, etc.

    Overall: Simple Texting has been a phenomenal partner since we stumbled upon their site. We have been able to make a reality out of our goal of reaching our customers via text. This is an inexpensive cloud solution for our B2B company!

    Read More...
  • Peter N.
    Habitat for Humanity ReStore General Manager
    Used the software for: 1-2 Years
    Frequency of Use: Weekly
    User Role: User, Administrator, Deployment
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "simpletext is simple to use"

    Posted 2019-11-14

    Pros: Very easy step by step instructions.
    easy set up
    fast to send out a text
    schedule text for future text

    Cons: only issue I have is using explore browser not all the features work. easy fix use google

    Overall: excellent - easy - fast - simple
    I have recommended simple text to other ReStore Managers

    Read More...
  • Joseph P.
    Public Speaker
    Used the software for: 6-12 Months
    Frequency of Use: Monthly
    User Role: Administrator
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Review"

    Posted 2019-11-13

    Pros: Customer Support, Ability to gain data, customer support and customer support

    Cons: That I can't buy less messages...only use it when I speak and the business hasn't taken off yet.
    Hard to use without customer support

    Overall: Love the customer support and how great it is retrieving data

    Read More...
  • Everett S.
    VP of Lending
    Used the software for: 6-12 Months
    Frequency of Use: Yearly
    User Role: User
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Goof stuff!"

    Posted 2019-11-12

    Pros: The proficiency of the technology looked very professional!

    Cons: The option to opt out was very apparent, but besides that I do not have any complaints.

    Overall: I am very pleased with how all of the functions and how professional the platform is overall.

    Read More...
  • Charlene G.
    Director
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User, Administrator
    Company Size: 10,000 - 19,999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Very helpful with outreach!"

    Posted 2019-11-11

    Pros: I really love the easy of SimpleTexting! I uses if for outreach and to stay in touch with prospective students. I've also received great customer service from their team.

    Cons: none. I really don't have any negative comments to share. Both the product and service are great!

    Overall: I love using this service and they are by far the most reasonably priced.

    Read More...
  • Randy H.
    COO
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User, Administrator, Deployment
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Great Resource"

    Posted 2019-11-04

    Pros: Ease of use and mobile app makes interacting with several patients at once a breeze.

    Cons: There’s not much. The ease of use is tempered by a few logistical concerns.

    Overall: Completely satisfied. Won’t see our group moving away from this product soon.

    Read More...
  • Nicholas M.
    Systems Coordinator
    Used the software for: Less than 6 months
    Frequency of Use: Monthly
    User Role: User
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    " Great, Fast Technical Support"

    Posted 2019-10-30

    Pros: I was on a time crunch to send out a text blast to my customers on a time-sensitive issue. I messaged SimpleTexting's team via the live chat window. Sean answered, answered all of my questions, and helped me resolve my issue very promptly. Also, he was very friendly and sent a few GIF's to me after I sent him some. It was good all around!

    Cons: The only con is about this SourceForge review page - FYI, every time you leave a rating for one of the rows in the "Tell Us a Little More" section of this review page, the page auto-scrolls all the way to the top of the page; I had to scroll back down every time I left a rating to do the next row. This is poor webpage functionality and it's annoying, especially as your customers attempt to give you good feedback. I'd look into correcting this ;-)

    Overall: Fantastic. This product is providing great communication solutions for my business!

    Read More...
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