Audience

Shoreline Incident Insights helps Site Reliability and DevOps teams turn messy incident data into clean insights for FREE.

About Shoreline Incident Insights

Shoreline Incident Insights provides automated categorization, filtering, and analysis of incidents so that teams can focus on making on-call better. By using machine learning to identify patterns, Incident Insights pinpoints the top causes of incidents and calculates the total number, MTTA, MTTR, and average priority level. Users can then use this trending data to measure overall team health and drive continuous improvement across services, incidents, and teams.

Shoreline is SOC 2 certified. Built by AWS experts, data security best practices are fully baked into the design, including end-to-end data encryption in transit and at rest. Incident Insights is a read-only tool, and can not disrupt production systems. Sign up for Shoreline Incident Insights in under two minutes with an email or Google account to successfully connect your ticketing system and start configuring and refining automated categorization.

Pricing

Starting Price:
$0
Pricing Details:
Incident Insights is 100% FREE.
Free Version:
Free Version available.

Integrations

API:
Yes, Shoreline Incident Insights offers API access

Ratings/Reviews

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ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
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Company Information

Shoreline.io
Founded: 2019
United States
www.shoreline.io/product/insights

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Linux
On-Premises
Training
Documentation
Live Online
Webinars
Videos
Support
Phone Support
24/7 Live Support
Online

Shoreline Incident Insights Frequently Asked Questions

Q: What kinds of users and organization types does Shoreline Incident Insights work with?
Q: What languages does Shoreline Incident Insights support in their product?
Q: What kind of support options does Shoreline Incident Insights offer?
Q: What other applications or services does Shoreline Incident Insights integrate with?
Q: Does Shoreline Incident Insights have an API?
Q: What type of training does Shoreline Incident Insights provide?
Q: How much does Shoreline Incident Insights cost?
Q: What pricing for support is available for Shoreline Incident Insights?
Q: What pricing for training is available for Shoreline Incident Insights?

Shoreline Incident Insights Product Features

Incident Management

IT Incident Management
Incident Reporting
Root-Cause Diagnosis
Task Management
Ticket Management
Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
OSHA Compliance
Safety Management