Audience
Businesses interested in a tool to tag and categorize all their customer contact channels
About SentiSum
SentiSum uses machine learning to tag and categorize all your customer contact channels with unparalleled accuracy and granularity. Make your customer's voice truly actionable and accessible with our customizable insights dashboard. SentiSum is built using machine-learning-based NLP. It's designed to understand and tag customer contacts in a way that's accurate. You can trust SentiSum tags to underpin strategic change across your business. Extract granular, actionable insight from customer conversations. Route and prioritize tickets based on their topic and sentiment. Understand the topic and sentiment of 100% of CSAT & NPS surveys. Automatically turn angry reviews or social comments into tickets. SentiSum makes your ticket tags accurate and granular and then turns those tags into easy-to-access insight. You'll be able to back up new projects using quantitative data and be confident they'll have a big impact on customers. Automate tagging and simplify contact reporting.
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Pricing
Starting Price:
$1,051.76 per month
Free Trial:
Free Trial available.
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Company Information
SentiSum
United Kingdom
www.sentisum.com
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