Scalefusion Integrations

If you're looking for an IT service desk solution that's actually simple, turn to Freshservice. A plug-and-play ITIL service desk by Freshworks, Freshservice helps businesses modernize IT and other business functions--without the cost and complexity. Freshservice offers everything teams need for proactive IT service management, including ticketing and asset management, configuration management and enhanced impact analysis, robust incident management functionalities, and more.

Freshdesk (a product of Freshworks Inc.) is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity. Freshdesk unifies channels, conversations, AI capabilities, customer insights, and advanced ticketing into one place in the Freshdesk Command Center so agents are ready to resolve complaints. With Freddy, People-first AI, customer service teams can take AI agents live in minutes to fully resolve complex and simple queries, get response and resolution assistance from AI copilot, and stay ahead with AI insights. Freshdesk also comes packed with advanced workflows, automations, and self service so you can easily set up and scale customer service on any channel–whether you’re a support team of 10 or 500. Freshdesk is quick to set up, easy to use, and designed for rapid impact—it delivers 225% ROI, 95% omnichannel first contact resolution rate, and up to 80% resolutions with AI agents.

G Suite just got better — introducing Google Workspace (formerly G Suite). Everything you need to get anything done, now in one place. An integrated workspace that’s simple to use, Google Workspace lets you spend less time managing your work and more time actually doing it. Address what’s important and let Google handle the rest with best-in-class AI and search technology that helps you work smarter. Work from anywhere, on any device – even offline – with tools to help you integrate, customize, and extend Google Workspace to meet your team’s unique needs. Similar to G Suite, all Google Workspace plans provide a custom email for your business and includes collaboration tools like Gmail, Calendar, Meet, Chat, Drive, Docs, Sheets, Slides, Forms, Sites, and more. We have a variety of plans that are designed to meet your unique business needs. Discover which plan best fits your business needs on our plans and pricing page.

One platform, infinite ways to connect to your employees and customers. Build auth into any app. Create secure, delightful experiences quickly by offloading customer identity management to Okta. Get security, scalability, reliability, and flexibility by combining Okta’s Customer Identity products to build the stack you need. Protect and enable your employees, contractors, and partners. Secure your employees—wherever they are—with Okta’s workforce identity solutions. Get the tools to secure and automate cloud journeys, with full support for hybrid environments along the way. Companies around the world trust Okta with their workforce identity.

Jira Service Management (formerly Jira Service Desk) empowers Dev and Ops teams to collaborate at high-velocity, so they can respond to business changes and deliver great customer and employee service experiences fast. Tune Jira Service Management to meet your unique needs. Empower every team, from IT to HR to legal, to set up a service desk quickly and continuously adapt at scale. Deliver great service experiences fast - without the complexity of traditional ITSM solutions. Track work across the enterprise through an open, collaborative platform. Link issues across Jira and ingest data from other software development tools, so your IT support and operations teams have richer contextual information to rapidly respond to requests, incidents, and changes. Deliver more customer impact while managing risk. Accelerate critical development work, eliminate toil, and deploy changes with ease, with a complete audit trail for every change.

Ping Identity builds identity security for the global enterprise with an intelligent identity platform that offers comprehensive capabilities including single sign-on (SSO), multi-factor authentication (MFA), directory, and more. Ping helps enterprises balance security and user experience for workforce, customer, and partner identity types with a variety of cloud deployment options including identity-as-a-service (IDaaS), containerized software, and more. Ping has solutions for both IT and developer teams. Enable digital collaboration with simple integrations to these popular tools. Support your employees wherever they are with integrations to these popular tools. Deploy quickly with interoperability across the entire identity ecosystem. Whether you just want single sign-on (SSO) or a risk-based, adaptive authentication authority, starting off with a PingOne solution package lets you only pay for what you need, and gives you room to grow.

Zimbra 9 : Extensibility for Collaboration Superheroes! Users move seamlessly between desktop, mobile and tablet browsers with a consistent email and collaboration experience. Designed for extensibility and features best- in-class, out-of-the-box integrations with Slack, Dropbox and Zoom, with many more underway. Zimlet framework and APIs let you customize Zimbra to meet your specific requirements. Zimbra’s dependable server infrastructure for the security, privacy and data sovereignty Zimbra customers expect. Expect an easy upgrade process moving to Zimbra 9 — with no data migration. Zimbra 9's modern, responsive UI is built on Zimbra's dependable server infrastructure for the security, privacy and data sovereignty you expect from Zimbra. Unlike competitors with closed platforms, Zimbra 9 is flexible and extensible. Break free from Microsoft and Google and integrate with the 3rd party collaboration services you use today—Slack, Zoom, Dropbox and more.

Confidently enable smarter, real-time access decisions for all identities across hybrid, multicloud, and beyond. Safeguard your organization by protecting access to every app and every resource for every user. Effectively secure every identity including employees, customers, partners, apps, devices, and workloads across every environment. Discover and right-size permissions, manage access lifecycles, and ensure least privilege access for any identity. Keep your users productive with simple sign-in experiences, intelligent security, and unified administration. Safeguard your organization with the identity and access management solution that connects people to their apps, devices, and data. Discover, remediate, and monitor permission risks across your multicloud infrastructure with a cloud infrastructure entitlement management (CIEM) solution. Create, issue, and verify privacy-respecting decentralized identity credentials with an identity verification solution.

The only office rule is, there is no office. Business email, TeamChat for project teamwork, real-time office document collaboration and online meetings. All in our secure cloud and for half the usual cost. Chat in teams organized around projects, upload files, mention coworkers, comment on posted emails, pin important posts. Integration with email enables sharing received messages directly to TeamChat room for colleagues‘ attention. Skyrocket your office work effectivity with Desktop Client and Desktop Office documents on Windows as well as Linux devices. Get the complete Suite, or choose only the app you need.