Audience
Agentforce Education is ideal for higher education institutions and school districts seeking an AI-powered CRM and SIS platform to unify data, streamline operations, and enhance student and alumni engagement across the entire learner lifecycle
About Salesforce Agentforce Education
Agentforce Education, formerly Education Cloud, is Salesforce’s AI-powered platform designed to unify CRM and next-generation student information system capabilities. It connects recruitment, admissions, academic operations, student success, and advancement teams on a single, flexible data foundation. The platform delivers proactive, data-driven insights to support every stage of the learner lifecycle. AI-powered agents provide 24/7 assistance for prospective students, advisors, and fundraisers. Institutions can personalize engagement, streamline operations, and automate routine administrative tasks. Integrated analytics help staff predict trends and take timely action to improve outcomes. Agentforce Education empowers institutions to deliver connected, lifelong learning experiences at scale.