Audience

Salesforce Automotive Cloud is designed for automotive OEMs, retailers, dealers, and captives looking to unify customer and vehicle data, improve sales and service experiences, and leverage AI-powered insights for better customer engagement and business performance

About Salesforce Automotive Cloud

Salesforce Automotive Cloud is an AI-driven CRM platform designed specifically for the automotive industry, helping OEMs, retailers, dealers, and captives improve customer experiences across sales and service touchpoints. By unifying driver and vehicle data into a single platform, Automotive Cloud enables businesses to proactively engage with customers, deliver personalized recommendations, and automate key processes. The platform provides actionable insights, alerts, and AI-driven recommendations to empower customer-facing teams to build lasting relationships, improve efficiency, and drive brand loyalty at every stage of the customer journey.

Integrations

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Company Information

Salesforce
Founded: 1999
United States
www.salesforce.com/automotive/cloud/

Videos and Screen Captures

Salesforce Automotive Cloud Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Documentation
Support
Online

Salesforce Automotive Cloud Frequently Asked Questions

Q: What kinds of users and organization types does Salesforce Automotive Cloud work with?
Q: What languages does Salesforce Automotive Cloud support in their product?
Q: What kind of support options does Salesforce Automotive Cloud offer?
Q: What other applications or services does Salesforce Automotive Cloud integrate with?
Q: What type of training does Salesforce Automotive Cloud provide?

Salesforce Automotive Cloud Product Features

Automotive CRM

Showroom Management
Inventory Management
Lease Management
Service Department Management
Contact Management
List Management
Territory Management
Product Catalog
Marketing Automation
Customer Support
Quotes / Proposals
Call Logging