Audience

Store associates in search of a platform to deliver personalized and convenient experiences for customers

About Salesfloor

Using our mobile clienteling platform, retail associates are able to connect with customers in store, continue to sell to them online, and generate additional commission. Customers get more personalized shopping experiences and retailers increase their online conversion rates, average order values, and see a drop in return rates. Salesfloor is an award winning platform that combines clienteling, virtual selling and mobile point of sale tools. Store associates use Salesfloor to deliver personalized and convenient experiences for customers on any channel through live chat, video calling, e-mail, SMS and more. Customers connect with a local store associate in real-time through video, live chat, e-mail, SMS and appointment requests (virtual or in-store). Associates sell virtually through multiple channels and sales are attributed to the appropriate associate or store. Empower associates to serve customers in a personalized way across all channels and develop more meaningful relationships.

Integrations

API:
Yes, Salesfloor offers API access

Ratings/Reviews

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Company Information

Salesfloor
Founded: 2013
United States
salesfloor.net

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
In Person
Videos
Support
Phone Support
24/7 Live Support
Online

Salesfloor Frequently Asked Questions

Q: What kinds of users and organization types does Salesfloor work with?
Q: What languages does Salesfloor support in their product?
Q: What kind of support options does Salesfloor offer?
Q: What other applications or services does Salesfloor integrate with?
Q: Does Salesfloor have an API?
Q: What type of training does Salesfloor provide?

Salesfloor Product Features

Customer Experience

Dashboard
Multi-Channel Collection
Action Management
Analytics
Customer Segmentation
Feedback Management
Knowledge Management
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Multi-Channel eCommerce

Email Marketing
Inventory Management
Marketplace Integration
Mobile Commerce
Order Management
Catalog Management
Channel Management
Data Synchronization
Promotions Management
Returns Management
SEO Management
Shopping Cart
Social Commerce

Retail Management

CRM
Commission Management
Email Marketing
Loyalty Program
Multi-Location
Order Management
Reporting/Analytics
Employee Management
Mail Order
Merchandise Management
Purchase Order Management
Returns Management
eCommerce

Sales Enablement

Contact Management
Content Management
Lead Management
Meeting Management
Collaboration
Document Management
Goals / Quota Management
Performance Management
Presentation Management
Proposal Management
Territory Management
Training Management