Audience
Every company that needs to respond to customer calls, such as technology, industrial, technicians, consultants, etc.
About Sabio Virtual
Fully Cloud System for Help Desk Management and Knowledge Base. Provides various charts and reports divided by tickets, customers, technicians, etc. It also has api for integration with other systems, in addition to self-service portal, multiple word search, chat, fast closing of services and much more.
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Pricing
Starting Price:
R$50/month
Pricing Details:
Price per technician
Free Version:
Free Version available.
Free Trial:
Free Trial available.
Integrations
API:
Yes, Sabio Virtual offers API access
No integrations listed.
Company Information
Audisys Informatica
Founded: 1995
Brazil
www.sabiovirtual.com.br
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Product Details
Platforms Supported
Cloud
iPhone
Android
Training
Documentation
Support
Phone Support
Online
Sabio Virtual Frequently Asked Questions
Sabio Virtual Product Features
Help Desk
Alerts / Escalation
Document Storage
Email Integration
Incident Management
Interaction Tracking
Knowledge Base
Live Chat
Multi-Channel Communication
Real-time Chat
Self Service Portal
Ticket Management
Automated Routing
Community Forums
Customizable Branding
IT Asset Management
Known Issue Management
Multiple Brands / Products
Network Monitoring
Service Level Agreement (SLA) Management
Knowledge Management
Cataloging / Categorization
Collaboration
Content Management
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
Artificial Intelligence (AI)
Decision Tree