Salesforce Energy & Utilities Cloud
Salesforce Energy & Utilities Cloud is a comprehensive platform designed to help energy providers and utilities modernize their operations, enhance customer engagement, and accelerate sustainability initiatives. Built on the Einstein 1 Platform, it offers AI-powered automation, real-time data, and industry-specific tools to streamline processes across sales, service, and field operations. Key features include a Smart Utility Contact Center that empowers agents with intuitive tools and full customer insights, and a self-service portal where customers can manage bills, enroll in programs, and access services. It also provides industry-specific Configure, Price, and Quote (CPQ) capabilities for accurate quoting and order management, as well as tools for personalized engagement and sales programs. Operational efficiency is enhanced through a comprehensive data model, AI-powered workspaces for agents and mobile workers, and robust work and asset management functionalities.
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Bynry
Imagine managing your community’s electricity, gas, or water supply with outdated, cumbersome tools that feel like relics from the past. At Bynry, we are transforming how small and mid-sized utility companies operate with our innovative AI-driven SaaS platform, SMART360. Purpose-built for the evolving needs of modern utilities, SMART360 empowers water, electricity and gas providers to work faster, smarter, and more efficiently.
By digitizing critical tasks—whether fixing leaks, monitoring meters, managing customer relationships, or overseeing vital infrastructure—it reduces operational costs, enhances customer satisfaction, and improves resource management.
With SMART360, it’s not just about upgrading software; it’s about a future where neighborhoods are healthier, happier, and more environmentally resilient—because reliable utilities are the foundation of thriving communities.
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Diversified Billing
Utility Billing Software that is Complete ... Comprehensive ... Contemporary.
Diversified Technology has been developing and supporting utility billing software for more than 30 years. Diversified Billing software is used by some 350 utilities across the county to generate more than 7 million utility bills annually.
It is rich and full-featured. It offers clients the opportunity to improve customer service and satisfaction with an online customer portal where customers can access their account information and pay their bills. It offers the opportunity to increase staff efficiency by taking advantage technology to email bills, email customers from within the system and interface with any meter reading or accounting system.
Available for LAN or Cloud, Diversified Billing can even be customized to meet
your unique needs.
Diversified Technology also uses its own software to offer utilities a complete managed billing service which currently sends 800,000 bills per year
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Go-Insur
GO-INSUR brings digital transformation to the policy admin system to deliver an innovative cloud-based insurance solution that's agile, robust and rapidly scalable. Built by one of the UK's leading digital insurance specialists, whose existing client base includes Marsh, Legal & General, British Friendly and Hiscox. GO-INSUR enables you to rapidly distribute new products and drive policy sales.
Revenue growth within insurance is being held back by legacy systems and the cost of new technologies. Go-Insur's cloud-based solution changes that, enabling you to sell new products and expand distribution easier, quicker and more affordably.
Our agile delivery and customer-centric design provides Insurers, Brokers, MGAs and start-ups with an intuitive cloud-based insurance platform that empowers speed, flexibility and responsiveness.
Get products to market faster, exploit market gaps, expand your distribution, and achieve a greater ROI on policies with Go-Insur.
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