Audience
Businesses searching for an IT support redefined for the digital workplace on Microsoft teams and Sharepoint
About SP IT Helpdesk
SP IT Helpdesk is a simple yet effective Microsoft Teams / SharePoint helpdesk application that includes helpdesk, change management, IT Asset tracking, calendar, discussions and technical documents management. Unlike traditional standalone help desk applications, SP IT Helpdesk combines business process automation with a collaborative team experience. Self-service for users is driven through a MyIT portal available through MS Teams or SharePoint, makes it easy to submit tickets, and access a knowledge base, documents and training links. IT Staff can access the secure Staff Portal through Microsoft Teams or SharePoint. The portal provides a place to organize IT activities, communications and documents. An integrated Power BI Dashboard provides visibility to management.
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Pricing
Starting Price:
$15 per user per year
Integrations
Company Information
SP Marketplace
Founded: 2012
United States
www.spmarketplace.com/sharepoint-helpdesk.html
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Product Details
Platforms Supported
Cloud
Training
Live Online
Videos
Support
Online