Alternatives to SO Connect

Compare SO Connect alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to SO Connect in 2026. Compare features, ratings, user reviews, pricing, and more from SO Connect competitors and alternatives in order to make an informed decision for your business.

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    Birdeye

    Birdeye

    Birdeye

    irdeye is the #1 AI platform for Hyperlocal Marketing®, purpose-built for multi-location brands. Over 150,000 businesses rely on Birdeye’s intelligent AI agents to run marketing and drive business outcomes. Birdeye helps multi-location brands enhance online reputation, engage customers across social, search, and web, and gain real-time insights into consumers and competitors — all to boost leads & increase foot traffic, reduce costs, and grow revenue. Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of innovators from Google, Amazon, Salesforce, and Yahoo and is backed by the who’s who of Silicon Valley, including Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, World Innovation Lab, and Accel-KKR.
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    MyWiFi Networks

    MyWiFi Networks

    MyWiFi Networks

    Sell and manage WiFi marketing solutions for local businesses. ​Supercharge guest WiFi with your own white label platform. Help brick-and-mortar locations capture social data, analyze visitor metrics and automate loyalty marketing using guest WiFi. From email marketing to social media ads, WiFi marketing helps you sell more of whatever you sell. Help local businesses collect guest data and run loyalty marketing campaigns. Add new recurring revenue streams to existing managed guest WiFi networks. Add WiFi marketing to your software bundles and suite of services. Upsell WiFi marketing to Internet subscribers and generate revenue. A lightweight and flexible API that integrates with any software platform. Generate more revenue with a built-in Ad Server for banners and video. Monetize your client’s guest WiFi and manage all customer interactions with your own brand, logo and domains.
    Starting Price: $99 per month
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    aiwifi

    aiwifi

    aiwifi

    Transform your business WiFi into an automated data-enrichment, CX and analytics tool aligned with your business. Drive sales, get leads, automate surveys and customer experience tracking, enhance service, boost efficiency – all in one place. Turn your WiFi into a powerful marketing and CX tool. All from CX automation, surveys and customer data enrichment to robust reporting and analytics, our software solution is designed to make your business succeed. Decide what information is valuable from your guest and let Aiwifi collect the information in exchange for free WiFi. Turn each connection into valuable insights. Monitor your Net promoter score, create surveys and learn your customer interests by sharing your WiFi.
    Starting Price: $5.00 / Month / Location
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    Stampede

    Stampede

    Stampede

    Growth for your hospitality business. Essential tools to get customers returning and grow your hospitality business. Time saving technology that helps you succeed. WiFi that brings customers back. By increasing repeat visits by just 5% you could increase profits by between 25% and 125%. Our system makes it easy to keep customers engaged without spending hours each week on marketing. If you have wireless internet access points or hardware, you’re ready to go. Upload your logo, background and ask a couple of questions to learn more about your customers. Engage with your customers through automated marketing messages. Once you’re all setup, watch customers return and your business grow. Use real-time analytics to learn about your customers. Build insights into behaviours and interactions.
    Starting Price: $50 per month
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    Bloom Intelligence

    Bloom Intelligence

    Bloom Intelligence

    WiFi marketing and customer analytics software as a service platform for restaurant and retail locations. With Bloom, automated WiFi marketing becomes easier than ever. Passively collect detailed customer profiles for segmented, personalized marketing, and customer analytics even they don't log into your WiFi. Improve online ratings, identify churning customers, create loyalty programs, and create automated email marketing campaigns. Detailed ROI reports on every campaign. White glove customer support and training for WiFi marketing. Track the performance of your marketing campaigns down to a guest walking back in your door, actual transactions, and even reviews they have posted on Google, Facebook, or through first-party surveys. Use machine learning to win back lost guests, and increase your customer's frequency. Automate the building of online reviews on Facebook & Google.
    Starting Price: $35 per month
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    InsightReviews

    InsightReviews

    InsightReviews

    InsightReviews is a review collection and reputation management platform for local businesses. Staff enter a customer's phone number at the point of sale, and we send an SMS with a branded review link. Positive reviews (4-5 stars) are routed to Google, Yelp, Facebook, and TripAdvisor. Negative reviews (1-3 stars) stay private so the business can follow up directly. Features include a review dashboard with analytics, staff accounts for team access, a public testimonial wall, customizable SMS templates, and Stripe-powered billing. Built for cafes, salons, dentists, gyms, and auto shops who want more 5-star reviews and fewer public complaints.
    Starting Price: $79/month
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    Partoo

    Partoo

    Partoo

    Let’s develop together your online visibility and your e-reputation to attract new customers to your points of sale! Automatically distribute information about your establishments on major directories, GPS, search engines, social networks, and review sites. Centralize the reviews left on your establishments whether they come from Google, Facebook, or TripAdvisor. Get regular reports, analyze them and respond to them from a single interface. Encourage your satisfied customers to leave you positive reviews on Google Business Profile. Optimize your website with a store locator and customizable pages per location. Make your point of sales stand out on the queries associated with your activity. Centralize messages received on Google Business Profile and easily reply to them centrally or locally. Let’s develop together your online visibility and your e-reputation to attract new customers to your points of sale!
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    Skyfii IO
    The Skyfii IO Platform is an integrated suite of data intelligence and marketing tools, designed to help organizations improve visitor experiences by better understanding behavior. By integrating with a range of digital and physical data sources, Skyfii IO enables businesses to build a more complete view of their visitors, and reach them with personalized content across channels. Guest WiFi - Build a robust customer database, and deliver engaging experiences through your WiFi captive portals IO Engage - Automated, data-driven marketing suite. Deliver highly-targeted multichannel campaigns to visitors while inside your venues or out. Engage visitors through WiFi portals, SMS, Email, Mobile Apps, and more. IO Insight - Bring data together from multiple sources to understand visitor behavior, movement, venue performance, and more.
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    Purple

    Purple

    Purple

    Serving the retail, healthcare, hospitality, attractions, airports, and education verticals, Purple's solutions are utilized in 120 countries, serving over 1 million end-users per day across more than 70,000 venues. Through Purple's indoor location services, businesses have enhanced visitor experiences by understanding who their visitors are and how they behave when they’re onsite. Businesses have made insight-driven decisions to optimize operations and boost revenue streams through this insight. Purple was the first movers in the market and helped create an industry-wide demand for advanced WiFi solutions. Our WiFi solution is secure, scalable, and stable. We are ISO accredited and partner with over half of the world's largest service providers. We support over 140 million users with a 99.9% uptime and are trusted by a number of global brands.
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    Merchynt

    Merchynt

    Merchynt

    Merchynt helps thousands of small businesses get found and chosen by more local customers online by optimizing their business profiles on major search platforms, including Google, Facebook, Yelp, Siri, TripAdvisor, and 40 others. The Merchynt platform is best for small businesses that find advertising to be too expensive or ineffective. This is not regular website SEO! It's proven to work faster and cost less. 87% of people pick a local business based on their reviews! That's why Merchynt also gives you the tools you need to get more 5-star customer reviews on Google & Yelp, so your business profile will rank higher, and convert more visitors to customers. Email or text your customers the Merchynt Review Request Tool and watch the positive reviews come flying in and your sales soar. Merchynt is used by thousands of small businesses and is rated Excellent on Trustpilot. Get started with their free trial today! Plans start at just $55 per month.
    Starting Price: $80 per month
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    5th Star

    5th Star

    5th Star

    Protect your Business’s Online Reputation with 5th Star, The #1 Reputation Management Plugin for WordPress. 5th Star collects and manages reviews from your visitors. Positive reviews are redirected to the review platform of your choice (Google, Yelp, Trustpilot and More) while negative reviews are blocked and redirected to your email. Take control of your online reputation today with 5th Star! Get more Positive reviews and Block Negative reviews before they're posted publicly. 88% of the consumers trust online reviews from reliable review platforms as much as personal recommendations. 92% of customers are more likely to use a service or buy a product after reading a positive review from trusted review sites. Google and other search engines use reviews from major review platforms as a ranking factor in local search.
    Starting Price: $9.99 per month
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    Convert Local

    Convert Local

    Convert Local

    Convert Local is an all-in-one software solution for local businesses to increase reviews and attract more customers. Our platform allows businesses to communicate with customers via text, web chat, and integrated social media in one inbox. We help businesses improve their online presence by getting listed on over 50 authoritative directories and boosting local search. Our goal is to generate revenue and help businesses be found and chosen by potential customers.
    Starting Price: $99 per month
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    Tripadvisor WiFi

    Tripadvisor WiFi

    Tripadvisor

    Tripadvisor WiFi helps you attract more customers and drive repeat business by seamlessly integrating free diner WiFi with automated marketing and review collection. Collect email addresses & valuable customer data when a diner signs in. Automatically send birthday, loyalty and promotional emails to diners. Leverage this active engagement to drive more repeat business. Seamless integration with Tripadvisor Review Express — automatically send review requests to diners. Collect up to 70% more reviews* New reviews attract more new customers. Create a custom branded login page with your logo and brand colors. Empower diners to easily like and follow your social media pages. Connect with - and learn more about - your best customers.
    Starting Price: $99 per month
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    RocketData

    RocketData

    RocketData

    RocketData is an easy-to-use platform to manage your company’s business information and reviews among 20+ location-based services: maps, search engines, all popular directories, GPS devices, and social networks. RocketData adds information about your company to these services, finds mistakes, fixes them, and protects your data automatically. RocketData also helps your business to engage with local customers wherever they are talking through. The platform monitors and gathers customer feedback and provides the tool to answer it from a single interface. Our integration list includes Google Maps, Yandex.Maps, Facebook, Instagram, TripAdvisor, Garmin, Waze, Here maps, OpenSreetMap, Navitel, Osmand, Tomtom, Citymaps2go, Uber, and many other integrations as well as local ones for every region. Using our service company gets total control on its digital information across popular location-based services and increases online visibility and foot traffic.
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    GuestRevu

    GuestRevu

    GuestRevu

    Use GuestRevu to quickly and easily gather feedback from your guests and actively manage your online reputation. We give you the tools and the data you need to listen to, learn and earn from your guests. Understand your guest experience from their perspective with surveys & guest feedback. Branded surveys reflect your look and feel PLUS customizable questions mean you get the answers you need. Stop searching for reviews and save time with online reputation management. Reviews are collected from top review sites and displayed in one dashboard so you know what your guests are saying about you online – no matter where they say it. Encourage more online reviews with Google and TripAdvisor integration. Give guests the opportunity to leave a review on TripAdvisor or Google directly from your survey, boosting your review volume and your rankings. Keep on top of operations, maintenance, marketing and more with service tickets.
    Starting Price: 30$/month/property
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    PinMeTo

    PinMeTo

    PinMeTo

    PinMeTo is a marketing and search technology for multi-location brands that enables enterprise brands to streamline the management of business information, online conversations, and messaging across various online maps, services, apps, and directories. Here’s what you can do with PinMeTo local SEO software: Improve your local rankings: -Get guaranteed brand exposure and NAP consistency on all major local networks -Identify areas of improvements -Find inaccurate citations and easily fix them Dominate the Local Pack -Identify duplicates and spam in Google Business Profiles -Publish updates across your listings -List all your business locations in one place Grow your revenue by optimizing for local search -Find and manage key reviews sites from one dashboard -Get found everywhere by boosting your online presence -Track your local performance and growth Save time by publishing from one platform -Reply directly to reviews & messages -Post location-specific content
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    Reviews Manager

    Reviews Manager

    Reviews Manager

    Reviews Manager simplifies online review management for businesses, automating feedback collection via email and SMS and guiding customers to share their experiences on major platforms, including Google, Facebook, Yelp, TripAdvisor, HomeAdvisor, Airbnb, Etsy, Booking.com, Homestars, and Zillow. Reviews Manager’s centralized dashboard aggregates reviews enabling businesses to monitor, respond, and share feedback efficiently. Designed for businesses of all sizes, Reviews Manager offers in-depth analytics, AI-powered response suggestions, and seamless integration with popular website builders. Enhance your online reputation, improve customer engagement, and drive business growth with Reviews Manager's comprehensive review management software.
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    GMBapi.com

    GMBapi.com

    GMBapi.com

    Best Value Local SEO GMBapi.com is the value option for software to enhance your local visibility for large multi location Google Business Profile accounts. Agencies (SEO and SEA), freelancers handling lots of SMEs and direct customers love us. Manage your local brand, and post content, services and photos in bulk, and get an easy overview of all your Local Search priorities. Monitoring performance has never been so simple. Our A/B testing functionality makes difficult choices to maximise local visibility a straightforward task. Enhance your brands' reputation with handy reports for organisations that do both central and local reputation management, through features such as Ai powered review replies, competitive review reports (with targets to rank top1, 3 and 5) and insights into your deleted reviews. Keen on value? Use our free local geo grid - and monitor your competitors progress and ranking. Free two week testing & unbeatable pricing!
    Starting Price: $4 per listing per month
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    BrandWizard

    BrandWizard

    BrandWizard.io

    A single automated platform for comprehensive reputation management and online presence. We find duplicates and fakes of your locations in order to always bring customers to the correct address, not to lose positions in search results and customer reviews. Collect reviews from popular digital services, receive notifications of new ones and respond to them from a single account. BrandWizard uses machine learning to identify the content of photos in your listings and allows you to send complaints and delete the irrelevant ones. Monthly analytical report on the status of your company’s online presence. Analyze how your competitors work with reviews and what is the rating of their locations to improve your reviews strategy. Connect your employees or franchisees to BrandWizard with the ability to distribute access rights.
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    Locl

    Locl

    Locl

    Boost your online visibility, elevate your reputation, and effectively manage your social media across multiple locations with Locl's easy-to-use interface. One platform for managing Google Business Profiles, directories, reputation management, local SEO, analyzing performance insights, and more. All are designed to streamline workflows and increase revenues. Easily manage and update your business listings across the top 50+ directories from one dashboard. Ensure your business information is accurate and consistent, driving better local search visibility and helping customers find you effortlessly. Monitor customer reviews across platforms in real-time. Our tools protect your brand’s reputation by streamlining review management, boosting positive feedback, and improving customer satisfaction with professional replies. Keep your Google My Business profile secure with profile lock. Prevent unauthorized changes to your business details.
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    BridgeLogic

    BridgeLogic

    BridgeLogic WiFi

    WiFi marketing, analytics and advertising platform for physical spaces. Working with an existing WiFi connection, BridgeLogic’s platform provides physical locations real-time customer social and demographic data and insight including name, age, gender, social interests, contact information, location, footfall, dwell, frequency of visits and much more. Grow loyalty programs, build customer data and provide revenue opportunities through venue analytics, guest intelligence, marketing automation and advertising. Learn who your best and most loyal customers are with full analytics and reporting (customer name & email address, total connected users, new users, returning users, social connection method, gender) With smart marketing automations, you can automatically send mobile coupons, exclusive offers, email newsletters and timely promotions to your customers long after they’ve visited in-store. From coffee shops, car dealerships, stadiums and on.
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    Yelp WiFi
    Increase customer loyalty with Yelp WiFi. Collect customer information, send promotions, and increase customer loyalty. Show a custom branded sign-in page when guests access your free WiFi network. Target your customers with email promotions that are easy to build and keep customers coming back. Having a strong presence on Yelp helps you establish trust with potential customers. Manage your page for free or upgrade to stand out from the competition. Get in front of more customers when they’re searching for local businesses like yours. Yelp Connect lets you post regular updates so you can help potential customers learn more about your business. Turn searchers into diners and diners into regulars with marketing and front-of-house tools like Waitlist, Reservations, and Takeout. Grow your home and local services business with a range of solutions from Yelp that help attract more customers.
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    Pluspoint

    Pluspoint

    Pluspoint

    Pluspoint is a comprehensive platform designed to optimize customer experience and reputation management for multi-location businesses. Offering tools for managing listings, reviews, customer surveys, and social media engagement, Pluspoint helps businesses attract, convert, and retain customers. With features like omnichannel messaging, automated review responses, and campaign management, it enables businesses to boost their online visibility, improve customer relationships, and enhance overall marketing efforts. The platform is ideal for industries such as automotive, healthcare, real estate, retail, and hospitality.
    Starting Price: $39/location/month
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    Boostly

    Boostly

    Boostly

    Boostly is a professional online reputation management service focused on helping businesses improve their ratings and grow customer traffic across popular review platforms. They support major sites such as Trustpilot, Google Maps, TripAdvisor, Yelp, Airbnb, and more. Boostly’s process begins with analyzing a business’s current reputation, followed by developing and implementing a customized strategy to address negative feedback and increase positive reviews. Their team actively manages reviews and monitors progress to ensure sustained improvements. Pricing varies by platform, with each review priced according to platform norms and minimum review requirements. Boostly’s case studies show significant rating improvements for restaurants, dental clinics, and hotels through genuine reviews from real users over several months.
    Starting Price: $17/month/1 task
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    Guestmeter

    Guestmeter

    Guestmeter

    Guestmeter.com is the all-in-one guest feedback and reputation management software for hospitality industry. Our online reputation management tool and the guest satisfaction survey solution, you can experience the power of Guestmeter on your android smartphone or tablet. It allows you to engage with guests and manage online reviews in Tripadvisor, Booking, Hostelworld, Zomato, Yelp, CruiseCritic, Google and more. Our mobile app makes it easy to manage guest feedbacks wherever you are and receive alerts in real-time so you can act quickly to ensure guests leave your business happy. Not a customer yet? Please visit www.guestmeter.com and request a demo. Key features of Guestmeter app include: GUEST SATISFACTION SURVEY SOLUTION - Send post stay e-mail or international sms surveys to get more positive online reviews in Tripadvisor, Booking, Hostelworld, Zomato, Yelp, CruiseCritic, Google and more review sites.
    Starting Price: $49/monthly/per property
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    review camp

    review camp

    June Commerce

    Find out how review camp’s software legitimately supercharges your online reviews & helps you win more business. People do research before buying from a company. Specifically, they look at reviews. So it makes sense that any other advertising you do, such as pay-per-click, SEO, direct mail, mass media, etc etc – will yield more customers & have a higher return if your internet reviews are more numerous & better. We firmly believe review camp should be the base of any advertising budget. Use our tailored process and your customized cards & script or email to ask for feedback from your customers. Facebook, Yelp, BBB & Google+, etc will rank in search engine results when someone researches your company, showing your overall rating. The added benefit: immediate trust with the customer. Plus, more reviews on major sites will help with your search engine rankings. Integrate with Mailchimp so you can collect email addresses & re-market.
    Starting Price: $99.00/month
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    Yext

    Yext

    Yext

    Yext (NYSE: YEXT) helps organizations answer every question about their business. Yext's Answers Platform collects and organizes content into a Knowledge Graph, then leverages a complementary set of products — including Listings, Pages, Reviews, and Search — to deliver relevant, actionable answers wherever customers, employees, and partners look for information. For over 15 years, thousands of companies worldwide have trusted Yext to create seamless content-driven experiences at scale across search engines, websites, mobile apps, and hundreds of other digital touchpoints. Learn more at yext.com.
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    Rising Star Reviews

    Rising Star Reviews

    Rising Star Reviews

    Get a higher star ranking on major review sites by asking only happy customers for a review and all others for private feedback. Get 2X more reviews by automatically sending follow-up emails or SMS texts to customers who don’t respond to your first request. Just enter the name and email address or SMS phone of a customer and click “Send.” That’s it. You’re done. It couldn’t be faster or easier. Improve your reviews on Google, Facebook, Yelp, Zillow, TripAdvisor and any review site, big or small, that impacts your business. Make it easy for all employees to ask every customer to rate your business without giving employees full access. Get reviews for as many business locations as you like while still keeping your review marketing efforts quick, easy and simple. You’ll also get priceless customer feedback to keep improving your business. Our system makes it easy, fast, effective, and highly rewarding.
    Starting Price: $20 per month
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    Stratus Local

    Stratus Local

    Click Rain

    Powerful review management for your business. Companies of all sizes use Stratus to generate, monitor, and manage their online reviews. Centralize reviews from sites that matter. Never miss another review. Stratus pulls all Facebook and Google reviews into one central location. This allows you to reply to reviews, receive notifications on new or negative reviews, and monitor overall ratings - all from within one platform. There’s a smarter way to reply to reviews. Response templates make responding to reviews as easy as selecting a template and posting your response. Set up your own custom response templates or use our pre-built options to speed up your workflow. Strong business growth is based on metrics that matter. Review performance metrics give you the full picture across all your locations and sentiment analysis helps you understand the attitude or mood behind reviews.
    Starting Price: $39.99 per month
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    Uberall

    Uberall

    Uberall

    Help businesses capitalize on the high ROI that 'Near Me' conversions have by offering them a solid location marketing solution. With Uberall, your company can directly impact the online to offline journey and drive recurring revenue. How do you help your clients win local customers, now that 4 out of 5 of them search online before visiting a store? With Uberall, you can create total ‘near me’ brand experiences for your clients while opening up new revenue streams for your business. Real-time management of store location data across all search platforms, mapping systems, and media channels that drive sales. Social reviews produce an impact directly influencing sales at the local level. Proactively engage consumers on all platforms in real-time. Convert online searches into in-person sales. Leverage the power of search engines with optimized store pages that will boost SEO for every location.
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    UBOUX

    UBOUX

    UBOUX

    Build Customer Engagements Using WiFi. Transform Wi-Fi hotspot into a powerful marketing channel to your customers. Gain customer insights to drive repeat business. Benefit from key insights about your business and customers. Our workflows let you customize event triggers that cater to specific customer demographics. Market your promotions or rewards via edms or pop-ups and automate or schedule blasts based on date, time, gender, age and more. Bigger and better promos. Get your marketing events and campaigns noticed with large visual space and targeted display. Create unlimited, eye-catching promotions that visually engage and are true to your brand.Engage your customers with your promotions and events throughout the user journey.Curate different splash pages for different stores and outlets with our Multi Site support feature. Partner with other merchants and run your own digital advertising platform – right from your captive portal device.
    Starting Price: $260 per year
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    Reputation.ca

    Reputation.ca

    Reputation.ca

    How often have you looked at a product or company and Googled “company name + reviews” before purchasing? How often have you Googled a company for another reason to see a star rating come up on the sidebar of the results? Reviews are an essential part of each and every business plan. Whether you are a restaurant, tech product, business owner or anything in between, your customers, clients or future employees are looking at reviews of your business. We offer software and services designed to improve your ratings on Google Reviews, TripAdvisor, RateMDs, Facebook Reviews and many more industry-specific reviews websites. We can help you establish the first impression you deserve with our reviews management plans.
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    FreeG WiFi

    FreeG WiFi

    FreeG WiFi

    We use cloud technology to manage internet, access, control, guest WiFi and more for businesses so that they can focus on things that matter! We resolve issues across departments like Network security (IT), 100% uptime (Operations) provide Demographics (Marketing) and usage analytics (Strategy) as part of our offering. Providing affordable and reliable internet solutions is our specialty. We provide automated solutions to manage bandwidths and failovers, manage multiple WAN/LAN/VLAN networks. On top of this, we provide our custom firewall to protect locations from outside hacking traffics. We ensure complete security on our network with advanced security tools and encrypted communications. We enable an improved internet experience by providing seamless internet and hassle-free WiFi connectivity. We improve internet efficiency by content filtering, inappropriate websites and torrent blocking, separating a network for guest access, and variable bandwidth control.
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    DAC Reputation Management
    For multi-location businesses, monitoring and responding to online reviews can be an incredibly tricky, time-consuming, and—let’s face it—expensive task. With multiple review sites to keep track of and numerous reviews piling up on a daily basis, it can become almost impossible to keep up. DAC’s Reputation Management platform makes it possible for brands with multiple locations to quickly and efficiently pinpoint problems, take appropriate action, and track performance at every single location. You can conveniently monitor, manage, analyze, and mitigate bad reviews—and promote positive ones—in a single tool. Monitor and manage reviews across all major online review sites, including Google, Yelp, Facebook, TripAdvisor, and more. Respond immediately and efficiently, saving time and money—no need to visit each review site individually. Utilize pre-populated review responses to save even more time.
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    LocalClarity

    LocalClarity

    LocalClarity

    LocalClarity is the world's most scalable review and local search listing management platform for multi-location brands and agencies. The comprehensive suite of tools helps clients to build relationships through direct review responses, increase local search traffic, gain insights into customer feedback trends, identify under-performing locations, and discover unique best practices. Programs available for businesses with 10 to 10,000 locations and agencies of all sizes. Core Offering: * Review Management * Local Listings * Local Social * Distributed Reporting * Performance Analytics * Competitor Tracking Distinctive Capabilities: * Bulk listing management * Review Sentiment * Automated Workflows * Generative AI Responses * App & Software Reviews * Language Workflows * Auto Response
    Starting Price: $12 per month
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    Merchant Centric

    Merchant Centric

    Merchant Centric

    See what’s being said in your reviews that impact sales and engage with customers online where they visit most. Discover the hidden value in your customer feedback data and identify what really drives revenue at your locations. Get insights and actions to beat your national and local competitors. Learn and leverage the success of top-performing businesses across the nation. Compared to top competitors, long wait times for food after ordering has the greatest negative impact on revenue. Evaluate the current food delivery process and determine if kitchen staff and servers are properly trained. Shine a light on your customer feedback that impacts your sales. Show all levels of management their progress at a regional, district, and location level. Monitor business performance, spot operational and employee issues, plus reply to reviews for all your locations in one platform. Manage customer feedback posted on your website alongside your social reviews.
    Starting Price: $49.95 per month
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    Reputation.com

    Reputation.com

    Reputation.com

    Transform feedback from reviews, likes, listings, comments and clicks into your competitive advantage. The world’s best brands use Reputation to forge strong relationships between customers and communities. We invented Online Reputation Management and are once again leading the industry with our Reputation Experience Management (RXM) platform! All in one Platform: From Reviews to Surveys to Social to Business Listings, the Reputation platform pulls all of your business feedback into one platform and creates one tool for all the metrics that matter most to you. Actionable Insights: Our advanced online reputation management platform gives companies the tools to anticipate business needs and customer concerns. Create customized views and reports to find out what matters most. Plus, import other data from other sources so you can see everything in one place.
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    Rating Captain

    Rating Captain

    Rating Captain

    ​Rating Captain is an all-in-one social proof management platform focused on authentic product reviews, reliable data, and ecommerce customization. It enables businesses to collect customer feedback that increases website traffic, drives sales, and provides actionable business information. It automates post-purchase communication, allowing timely responses to reviews across multiple sites, which helps in controlling the company's image. By engaging with customers and addressing their concerns, businesses can foster lasting relationships, resulting in more returning visitors. With 79% of consumers trusting reviews, displaying customer feedback builds trust and shortens the decision-making process for potential buyers. Rating Captain also facilitates the collection of positive product reviews for online stores, enhancing sales and SEO. Rating Captain integrates with key ecommerce platforms like Shopify, WooCommerce, DecoNetwork, and BaseLinker, ensuring seamless operation.
    Starting Price: $39 per month
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    Laika

    Laika

    Laika

    Laika is an easy-to-use tool created for overlooked small businesses to collect customer reviews. Laika is an easy-to-use tool created for overlooked small businesses to seamlessly collect customer reviews from real customers to help you get that coveted 5-star rating on Google Maps, Tripadvisor, etc., from real customers. It also protects your business from negative viral reviews. Laika enables you to communicate directly with the customer and resolve their issue quickly before that negative review goes live.
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    Cloud4Wi

    Cloud4Wi

    Cloud4Wi

    Cloud4Wi helps enterprises unlock the power of physical locations. With our cloud platform, enterprises can offer a seamless, secure WiFi access and unleash innovative location-aware experiences, while driving business outcomes – without any additional workload for IT staff. With over 150 million mobile users connected across 70,000 locations in more than 150 countries, Cloud4Wi is the trusted partner of leading global enterprises –including Albertsons, Aldi, Burger King, Campari Group, Carmila (Carrefour Group), Guess, Gruppo FS Italiane, Prada Group, Puma, Raia Drogasil and Valentino– to drive business outcomes.
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    WiFi Marketing

    WiFi Marketing

    WiFi Marketing

    What is WiFi Marketing? WiFi Marketing is Guest WiFi software solution that enables venues including cafes, restaurants, hotels, coffee shops, car showroom, waiting rooms and many more to capture customer information in a GDPR compliant way. Such information includes names, emails, DOBs, phone numbers, Gender and postal codes. The software can also be used for the NHS Test and Trace program and has the ability to redirect customers who login to the WiFi to an online menu, or a mobile app. Information captured can then utilized and analyzed to look for trends and help better understand the customers coming through the door. With over 2000+ integrations with companies such as TripAdvisor, Salesforce, Slack, Yumpingo, Airship CRM and more, the WiFi Marketing solution is sure to be able to integrate with your current solutions, create a digital ecosystem for ease of use
    Starting Price: From £10 per venue per month
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    Mobal

    Mobal

    Mobal

    Your customers' ability to find you online is vital. Thousands of business locations use Mobal to manage their business listings to grow their business in-store and online. First impressions matter like never before. Over 83% of the world's population have a smartphone, and 90% use it to find local businesses. Most of them don't click past the first page of results. Mobal is the easiest and fastest way to keep your business listings in shape and up-to-date, effortlessly. In a world where everyone's in a hurry and looking for an instant hit, you have to make sure your local business listings are managed and updated. Learn how to manage yours. Everyone enjoys the warmth that a smile from a real person gives. We all respond positively to genuine interaction, so it's important to do so in the digital environment.
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    Milestone Reviews

    Milestone Reviews

    MileStone Internet Marketing

    Stay on top of your competitors with benchmarking and competitive analysis that help you understand your performance. Milestone Reviews gives you a comprehensive view of your reviews, ratings and trends for all time so you can make decisions based on data. Measure keywords to describe your business and curate content ideas and strategy. Highlight the channels that matter most and the reviewers and commenters that are key influencers. See a total picture of your consumer sentiment across all channels. Manage Google, Facebook and Yelp reviews, along with 40+ major vertical-specific review sources in a single, simple dashboard. Monitor your comments, respond one to one, and engage with customers easily. Go beyond sentiment analysis with in-depth reporting that gives you the information you need to make impactful changes. Report at the location or brand level, filter reviews, and analyze data for all time. Understand the keywords used by your customers to describe your business.
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    Surefire Local

    Surefire Local

    Surefire Local

    Get more Google visibility & traffic. Consistently respond to reviews & get higher local search engine rankings. Use Geo Location Check-ins to post localized content, telling search engines what work you do & where. Easily manage online reviews in one place. Handle negative reviews quickly. Rank first in search engines by generating more reviews. Stand out to customers by maintaining a strong online reputation. Get more referrals by providing excellent service to your existing customers, from their first call to the final day of your project. Develop a referral program to ensure a steady stream of new customers. Build a company culture that encourages referrals. Attract & engage repeat customers via email marketing that keeps your business top of mind. Let customers schedule appointments online, generating more appointments and saving time. Discover which content resonates most with target customers.
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    AreTheyHappy

    AreTheyHappy

    AreTheyHappy

    AreTheyHappy is an online solution that replaces many tools that growth-focused hospitality brands use to manage their online presence. • Review Management • Social Media Management • Team collaboration & auto-updating tasks • Smart ticketing surveys • Automated reporting The versatile AreTheyHappy dashboard is powered by hospitality-specific artificial intelligence to identify key trends in customer feedback, influencer coverage and in-debt sentiment analysis and review tagging based on specifics (i.e. food, ambience, service, etc) One robust, easy to use toolkit to manage all your teams, in the office and in your locations, to align marketing, operations, and your front line teams. The out-of-the-box combination of Facebook, Instagram, Twitter but also TripAdvisor, Google My Business, Yelp, Facebook, + offline/face to face Reviews + surveys can make your team be more efficient and create amazing customer experiences. Start with a 14 days free trial
    Starting Price: €49/location/month
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    myPresences

    myPresences

    myPresences

    The only place you can manage all your listings and your reviews, while also getting new reviews, posting to your social channels, managing your search rankings, generating social proof, connecting with your influencers and monitoring your performance and how you compare to competitors. Optimize all your listings to improve search performance and conversions. Create a listing that converts on all the online services where people look for a business like yours. Manage and respond to reviews from 100’s of review services and get new 5 star reviews from your best customers on autopilot. Connect with your customers on Facebook, Instagram, Twitter, LinkedIn and Google My Business. Monitor how your business appears in search and maps for your most important keywords. See everything important about how your business performs online in one place. Really know how you are doing by benchmarking against competitors.
    Starting Price: $49/m per location
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    Marqii

    Marqii

    Marqii

    Create unforgettable customer experiences from the first search to the latest visit with our one-stop digital operations platform built for hospitality operators. Marqii integrates with industry-leading POS and online ordering systems. Connect Marqii to your source of truth, and each of your locations’ menus will update automatically on Google, Yelp, Facebook, Apple Maps, and more when you make a change in your POS. Use our handy dandy calculator to see how much time you and your team can save with Marqii. If it feels like you can never quite keep up with your online reviews, let us take over. We’ll use the power of AI and human intelligence to create personalized and on-brand responses to your reviews on Google, Yelp, and Facebook. Make your updates in the Marqii dashboard. Everything will be consistent, everywhere your guests are searching. Marqii organizes and automates SEO-critical tasks for you from one simple, easy-to-use dashboard, helping your business rise to the top.
    Starting Price: $74.99 per month
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    SocialSign.in

    SocialSign.in

    SocialSign.in

    Leverage Guest Wi-Fi to acquire validated, first-party visitor profiles and engage customers on-site with a branded, digital experience. Identify, engage, and nurture your visitors with SocialSign.in. SocialSign.in Solutions for Ticketed Venues and Live Entertainment provides the best way to identify, engage, and nurture your onsite visitors, allowing high-profile venues to easily integrate marketing and sponsorship initiatives into responsive on-premise guest Wi-Fi networks. SocialSign.in Solutions for Retailers provides the best way to identify, engage, and nurture your onsite shoppers, allowing retailers to easily collect first-party data from customers signing into guest Wi-Fi, and integrate data into the existing marketing stack. Data collected through the guest wifi system keeps sensitive patient data segregated from marketing-related promotions.
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    Reviewgrower

    Reviewgrower

    Reviewgrower

    We are your one-stop solution for enhancing your online presence. Our platform empowers businesses and individuals to monitor, collect, analyze, and respond to online reviews across a multitude of platforms, including review sites and social media. But we’re more than just a review management tool. At Reviewgrower, we help you effortlessly gather positive reviews, convert prospects into buyers, improve your Google ranking, and outperform your competition, all while boosting your revenue.
    Starting Price: $37 per month
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    Social Places

    Social Places

    Social Places

    Social Places: Considered The New Kid on the Block in MarTech Innovation Social Places is redefining how multi-location businesses connect with their customers. Our robust suite of tools with optional AI assistance, includes Listings & Reputation Management, Impactful Dynamic Local Content, Listening, Local Ads & Data Visualisation, and Bookings - empowers businesses to engage, grow, and thrive at every local touchpoint. With over 440 enterprise clients across Franchising, Restaurants & QSR, Banking, Retail, Healthcare, and Automotive, our tools and insights are designed for all experience levels and built to drive measurable impact across businesses of any scale. Proudly achieving and sustaining a 97% customer retention rate over the last four years, we’ve proven that MarTech doesn’t have to be expensive or complicated. Our mission is clear: a simplified solution to streamline and amplify the power of local engagement, making it effortless and impactful.
    Starting Price: Based on Location Count