Audience

Salesforce, Zoho CRM users or Non-CRM Users who want to add conversational AI messaging to convert more customers and increase customer engagement

About SMS-Magic

Win more deals with Conversational messaging Powerful CRM-based messaging platform for Salesforce, Zoho and more. When a new inbound lead contacts you, text messaging is the best channel to respond and drive an interactive conversation. When reminded and alerted about meetings and events, consumers are more likely to show up. CRM-driven automated text messaging enables a seamless notification process. Omnichannel messaging gives your business the ability to converse with consumers across all channels, right from your CRM inbox. Work from anywhere with robust mobile app.

Our technology enables tight CRM integration, routing, and notifications to keep the conversation going. Use conversational messaging to improve engagement and build better relationships with your clients.

Pricing

Starting Price:
$50 per month
Pricing Details:
subscription, pay as you go
Free Trial:
Free Trial available.

Integrations

API:
Yes, SMS-Magic offers API access

Ratings/Reviews - 1 User Review

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Company Information

Screen-Magic Mobile Media Inc
Founded: 2008
United States
www.sms-magic.com

Videos and Screen Captures

SMS-Magic Screenshot 1
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Product Details

Platforms Supported
Cloud
iPhone
Android
Training
Documentation
In Person
Support
24/7 Live Support
Online

SMS-Magic Frequently Asked Questions

Q: What kinds of users and organization types does SMS-Magic work with?
Q: What languages does SMS-Magic support in their product?
Q: What kind of support options does SMS-Magic offer?
Q: What other applications or services does SMS-Magic integrate with?
Q: Does SMS-Magic have an API?
Q: Does SMS-Magic have a mobile app?
Q: What type of training does SMS-Magic provide?
Q: Does SMS-Magic offer a free trial?
Q: How much does SMS-Magic cost?
Q: What pricing for support is available for SMS-Magic?
Q: What pricing for training is available for SMS-Magic?

SMS-Magic Product Features

Conversational AI

Code-free Development
For Developers
Omni-Channel
Pre-configured Bot
Contextual Guidance
Intent Recognition
Multi-Languages
On-Screen Chats
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Conversational Marketing

Chatbot
Human Handover
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Appointment Scheduling
Audience Segmentation
Email Automation
Group Messaging
Lead Distribution
Product Recommendations
Video Chat

Customer Engagement

Communication Management
Feedback Collection
Analytics
Churn Management
Community Management
Content Syndication
Gamification
Live Chat
Video Content

Financial Services

Customer Engagement
Analytics
Branch Optimization
Channel Management
Compliance Management
Performance Management
Risk Management

Mortgage and Loans

Loan Origination
Loan Servicing
Pipeline Management
Pre-Qualification
Amortization Schedule
Client Database
Closing Documents
Commercial Mortgages
Contact Management
Credit Reporting
Customer Statements
Document Management
Electronic Applications
Government Loans
Refinance Management
Residential Mortgages

SMS Marketing

2-Way Messaging
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Keywords
Reporting/Analytics
Scheduled Messaging
Shortcodes
Artificial Intelligence
Mobile Coupons
Polls / Voting
Text-to-Win

Sales Engagement

CRM Integration
Email Sequences
Reporting / Analytics
Sales Automation
Templates
Workflow Management
Call Scripts / Call Steps
Email Tracking / Automation
Lead Management
Sales / Voice Dialer
Search
Task Management

SMS-Magic Additional Categories

SMS-Magic Verified User Reviews

Write a Review
  • Max S.
    Contact Center Engineer
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: User, Administrator
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Attract more leads! Win more deals! Service Your Customers"

    Posted 2021-02-25

    Pros: Was able to connect to our contact center platform Talkdesk, as well as Salesforce. When a new inbound lead contacts you, text messaging is the best channel to respond and drive an interactive conversation. SMS magic helps so much with automation you never really need to lift a finger to text your customers.

    Cons: We haven't had any cons about SMS magic because so far everything has been great!

    Overall: Our experience with SMS magic has been nothing but the best. From their support to their platform. we love it all!

    Read More...
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