Audience
Call centers and companies that need to contact their customers over the phone.
About SIP Caller
SIP Caller is a cloud based outbound call dialer that leverages the telephone capabilities of your existing Phone System. It can be integrated with any Phone System supporting SIP & RTP standards, registering as a remote extension, and making calls through it.
SIP Caller is designed to be extremely easy to use:
- The integration with the Phone System is made in minutes.
- Creating a call flow defining how to interact with customers is also very easy, as SIP Caller provides templates for the most common use cases, or a visual designer to create custom interactions.
- Setting up a campaign is as simple as defining the working hours, configuring the call flow to use, and uploading the numbers to call.
SIP Caller automatically detects if the answering endpoint is a human or an answering machine. This feature by itself drastically increases agent's productivity, as they will only receive calls connected to a live person.
SIP Caller provides real time and historical reports.