Audience

Call Center solution for companies

About SIMPSY Voice

Set up customer service or support call center with ease and cost-effectively. Track your virtual agent and customers. SIMPSY Voice is a product of SIMPSY LLP offering a system to support business call centers. It aims to provide affordable call rates and low subscription fees to support businesses in offshoring or outsourcing customer support. Establish an international presence with local numbers as you market your business in a different countries. Integrated with a CRM. Turning numeric phone numbers into prospect/client names. Allow agents to record every interaction with prospect/client. Pick up incoming calls from anywhere or make outgoing calls to anywhere without an expensive international call rate. Greet your incoming callers automatically with pre-recorded recording. Also, let your caller input to direct them to speak to the correct person.

Pricing

Starting Price:
$6.90 per user per month

Integrations

No integrations listed.

Ratings/Reviews

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Company Information

SIMPSY
Singapore
voice.simpsy.com

Videos and Screen Captures

SIMPSY Voice Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Support
Phone Support
Online

SIMPSY Voice Frequently Asked Questions

Q: What kinds of users and organization types does SIMPSY Voice work with?
Q: What languages does SIMPSY Voice support in their product?
Q: What kind of support options does SIMPSY Voice offer?
Q: What type of training does SIMPSY Voice provide?
Q: How much does SIMPSY Voice cost?

SIMPSY Voice Product Features

Call Center

Call Logging
Inbound Call Center
Blended Call Center
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics