Audience
Companies that want to manage user consent
About SAP Customer Consent
SAP Enterprise Consent and Preference Management. Build customer relationships based on transparency and control using customer consent and preference management tools. Win customers’ trust with robust consent and preference management tools from SAP. Deliver the transparency and control over personal data that’s demanded by today’s customers. Address requirements of regional data protection laws such as GDPR, CCPA, and LGPD. With SAP Enterprise Consent and Preference Management solutions, you can manage customer consent, preference settings, and data from a central platform. Present clear consent requests for requirements such as terms of service, e-privacy policies, cookies, and consent marketing communication preferences. Collect, store, and track consent and preferences in a central repository within the right region, enabling access to a complete history or audit log.
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Go beyond compliance and build trust through transparency, choice, and control. People demand greater control of their data, unlocking an opportunity for organizations to use these moments to build trust and deliver more valuable experiences. We provide privacy and data governance automation to help organizations better understand their data across the business, meet regulatory requirements, and operationalize risk mitigation to provide transparency and choice to individuals. Achieve data privacy compliance faster and build trust in your organization. Our platform helps break down silos across processes, workflows, and teams to operationalize regulatory compliance and enable trusted data use. Build proactive privacy programs rooted in global best practices, not reactive to individual regulations. Gain visibility into unknown risks to drive mitigation and risk-based decision making. Respect individual choice and embed privacy and security by default into the data lifecycle.
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PrivacyPillar
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PrivacyPillar CMP is a comprehensive solution to manage multiple brands and websites in one place, helps you organize your consent across all domains, brands, and websites in real time, and providing a centralized dashboard for managing all your website's data privacy operations, including GDPR, CCPA, CPRA, LGPD consent and right to be forgotten requests.
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Consentric
VALUABLE INFORMATION
Protect customers' personal data as an asset as you collect their permissions
Generate richer customer insight through analysis of permitted data
Boost the value exchange between you & your customers
MANAGE & ENRICH CUSTOMER RELATIONSHIPS
Improve trust through personal data transparency
Allow customers to manage their permission changes in real time
Retain customer permissions by presenting granular consent options
REGULATORY COMPLIANCE
Record permissions across all customer touch-points in one central platform
Manage the 6 lawful bases defined by GDPR
Capture the privacy policy active at date of permission granted
Provide an immutable audit trail
SALESFORCE
Enables Sales, Marketing, Service and Financial Services Clouds
Works with leads and contacts in Tasks and Cases
Able to surface permissions data across all customer touch-points with snap-ins
Provides standard web-to-lead functionality no need for bespoke solutions
Aligned to GDPR articles
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consentmanager
Customers using the consentmanager cookie solution typically achieve higher acceptance rates and lower bounce rates. Only with a high cookie acceptance rate can you exploit the full potential of your website (e.g. sell the most advertising). And only with a low bounce rate can you get the most out of your visitors. consentmanager is the solution that gives you a complete overview of what is happening on your website and how your visitors react and interact with the consent layer. Our GDPR-compliant cookie solution allows you to test multiple consent layer designs simultaneously, and automatically optimise to the design that shows the best results with our machine learning and A/B testing feature. Available in over 30 languages covering different global privacy regulations, consentmanager is the tool to manage cookies and consent for organisations of all sizes and in all regions of the world.
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Integrations
Company Information
SAP
Founded: 1972
Germany
www.sap.com/products/customer-consent.html
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Product Details
Platforms Supported
Cloud
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