Audience
Companies looking for a platform that helps deliver exceptional return and exchange experiences
About Rich Returns
Customer inquiries concerning returns take up the majority of a customer-support rep’s workday. Let customers self-serve while delivering an exceptional experience. Prominently offering an easy returns process is the single most impactful action to convert more visitors to customers and increase your average order value. Our experience with Shopify Plus merchants makes us your trusted partner for Shopify returns and going global with your brand.
Other Popular Alternatives & Related Software
ReverseLogix
ReverseLogix is the only end-to-end return management system that lets you initiate returns, configure return processing, and even handle repairs. Your complex returns require nuanced solutions, but you can’t find a system that can handle the job.
Initiate Returns:
• Set up a self-service returns portal integrated with your current systems.
• Maintain visibility and control over returns by connecting the customer-facing portal with your commerce platform and warehouse operations.
Process Returns:
• Set up standardized warehouse workflows to maximize recovery.
• ReverseLogix lets you configure workflows for different channels and product SKUs to quickly: Verify the return, Inspect the product, Grade the product
Repair Returns:
• Set up guided workflows to identify and fix repairable products.
• ReverseLogix includes a configurable repairs management module so you can recoup the cost of damaged returns
Learn more
Return Prime
Return Prime is your best returns app and helps you manage all your returns, exchanges, and refunds in one place. It lets your customers request a return and exchange on their own, helping you reduce your support queries and build trust. You can send return labels to email and refund customers instantly via Gift card, discount code, or to their cards.
The app is rated 5 stars on the App Store and is being trusted by thousands of merchants across the globe. One of the most important elements for any app is its customer support and this can be verified easily from our reviews. Do take a look and trust us to solve your returns and exchange problems in no time. Make use of Live chat to get instant answers and solutions.
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Happy Returns
One-click suggestions encourage exchanges over refunds. Customers save an average of 20% their first year, 10% guaranteed. In-person returns delight customers and raise lifetime value. Eco-friendly reverse logistics save money and amplify your values. Keep more sales with returns software that intelligently suggests exchanges. Give shoppers choices to return the way they want—at our 700+ Return Bars nationwide, at your store, and by mail. Dramatically lower reverse logistics costs, guaranteed, with bulk shipping and efficient processing at our bicoastal hubs. Retailers overspend on traditional reverse logistics. They save 20% on average when they accept exchanges and returns in person, and ship aggregated items in bulk. Three in four shoppers say returns are the most painful part of buying online, and 87% won’t shop ever again after a painful returns’ experience with a retailer. Conversely, Happy Returns' customers find their most valuable customers shop, return, and exchange.
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Sorted
Sorted is a refreshingly agile and data-driven delivery experience platform powering checkouts, carrier management and post-purchase tracking around the world. Through partnerships with some of the biggest global carriers and customer-obsessed retailers and brands, Sorted transforms the delivery experience into a delight, for everyone who touches it. All your carrier services through one integration. Optimized parcel allocation for you. Better delivery choice for your customers. All your shipment tracking data in one place. Proactive updates for you. Branded communications for your customers. All your Shopify returns, refunds and exchanges are automated. Great value labels for you. Branded returns portal for your customers. An API-first philosophy for delivery experience. Or get up and running immediately with our Shopify returns app. Simple integration and access to the world’s best-performing carriers.
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Pricing
Starting Price:
$19 per month
Free Trial:
Free Trial available.
Integrations
Company Information
Rich Returns
www.richcommerce.co
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Product Details
Platforms Supported
Cloud
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