Audience
Travel and Hospitality industry
About ReviewPro
ReviewPro provides a powerful set of tools and processes to help hoteliers with guest experience management. By collecting guest feedback across all key touchpoints in the guest journey, and managing it on one central dashboard, brands can now gain valuable insights into areas where operational and service improvements are needed. By using an AI-driven messaging platform, hoteliers can automate guest communication to respond faster and more efficiently to queries or requests. These tools allow hoteliers to take quick action to fix problems, even while the guest is still on property. Guests insights can be leveraged to elevate the guest experience, boost online reputation, improve rankings on OTAs and TripAdvisor, and increase revenue.
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Pricing
Free Trial:
Free Trial available.
Integrations
Company Information
Review Rank
Founded: 2008
Spain
www.reviewpro.com
Videos and Screen Captures
Other Useful Business Software
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Product Details
Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support
Online
ReviewPro Frequently Asked Questions
ReviewPro Product Features
Chatbot
Human Takeover
Machine Learning
Natural Language Processing
Ready-made Templates
Reporting / Analytics
Social Media Integration
Call to Action
Context and Coherence
Inline Media / Videos
Payment Integration
Prediction
Sentiment Analysis
Customer Communications Management
Batch Communications
Chat / Messaging
Multi-Channel Communications
On-Demand Communications
Personalization
Template Management
Content Management
Email Distribution
Interactive Content
Print Management
Video Content
Issue Tracking
Assignment Management
Dashboard
Escalation Management
Recurring Issues
Task Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Scheduling
Review Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Sentiment Analysis
Campaign Management
Review Request
Social Sharing
White Label
Survey
Data Analysis Tools
Mobile Survey
Question Branching
Question Library
Skip Logic
Custom Survey URLs
Email Marketing
Offline Response Collection
Paper Survey
Site Intercept Survey
Supports Audio / Images / Video