Audience

Shopify Retailers

About Return Prime

Return Prime is your best returns app and helps you manage all your returns, exchanges, and refunds in one place. It lets your customers request a return and exchange on their own, helping you reduce your support queries and build trust. You can send return labels to email and refund customers instantly via Gift card, discount code, or to their cards.

The app is rated 5 stars on the App Store and is being trusted by thousands of merchants across the globe. One of the most important elements for any app is its customer support and this can be verified easily from our reviews. Do take a look and trust us to solve your returns and exchange problems in no time. Make use of Live chat to get instant answers and solutions.

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Pricing

Starting Price:
Free
Free Version:
Free Version available.

Integrations

See Integrations

Ratings/Reviews - 3 User Reviews

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5
More Reviews Write a Review

Company Information

Appsdart
Founded: 2020
India
returnprime.com

Videos and Screen Captures

Return Prime Screenshot 1
Return Prime Screenshot 1 Return Prime Screenshot 2
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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
In Person
Videos
Support
24/7 Live Support
Online

Return Prime Frequently Asked Questions

Q: What kinds of users and organization types does Return Prime work with?
Q: What languages does Return Prime support in their product?
Q: What kind of support options does Return Prime offer?
Q: What other applications or services does Return Prime integrate with?
Q: What type of training does Return Prime provide?
Q: How much does Return Prime cost?

Return Prime Product Features

Returns Management

3PL / ERP Integration
Automated Exchanges
Branded Experience
Custom Return Policy
Inventory Management
One-Click Returns Processing
Returns Analytics
Shopper Self-Service
Smart Data Collection

Return Prime Additional Categories

Return Prime Verified User Reviews

Write a Review
  • Amit S.
    Product Manager
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: Deployment
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Best product for Customer returns handling"

    Posted 2024-03-12

    Pros: Easy integration with multiple platforms.
    Fully Customizable.
    One stop solution for returns & refunds.
    Amazing support team.

    Cons: Role defining can be improved further. Rest they are constantly improving and adding new features.

    Overall: Overall Return Prime has greatly reduced our effort in customer returns handling. it has improved our efficiency and enabled us to provide better service to our customers.

    Read More...
  • Divyang K.
    Sr. Digital Marketing Manager
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: Administrator, Deployment
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Perfect tool to make your operations simpler yet efficient"

    Posted 2024-03-06

    Pros: 1. I can manage return & exchange policy at the product and collection level.
    2. The system assigns labels or tags to orders, facilitating comprehensive data analysis.
    3. The refund process is smooth, and you can wrap up everything using just one dashboard.

    Cons: Customer notification could be better. it should allow third-party integration to make the transactional notifications seamless.

    Overall: In general, it's a solid app that addresses most of your challenges, ensuring your operations run seamlessly and effortlessly.

    Read More...
  • A Return Prime User
    Customer support executive
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Best Return App in Shopify"

    Edited 2024-03-04

    Pros: 1. Easy to navigate
    2. Very seamless integration
    3. Priced accurately
    4. Amazing support
    5. It works very smoothly

    Cons: There is no cons in this. It is very good, I don't see anything wrong with this solution.

    Overall: I would rate it 10+ stars If I could, Return Prime has made life so easy that it becomes very easy for us to manage all our Returns and Exchange.

    Read More...
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