Audience
IT teams searching for an intelligent automation solution that helps with IT operations management
About Resolve
Resolve is the #1 IT automation and orchestration platform, powering more than a million automations every day from simple, high-volume tasks to incredibly complex processes that go well beyond what you imagine is automatable. With more than a decade of automation expertise under our belts, we know how to build an intelligent automation and orchestration platform to meet the growing demands faced by today’s IT Operations and Network Operations teams. In fact, millions of automations are powered by Resolve on a daily basis… many of which go well beyond what you imagine is automatable. We know it sounds impossible, but it’s true. Just ask the customers who have cracked the code on tough automations like PIM testing, updating active load balancers, CUCM onboarding in seconds, true end-to-end patch management, interacting with Watson for NLP, maintaining infrastructure in segregated networks and hybrid cloud deployments, and more. Keep reading to see how we do it.
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At the core of Atera’s platform are two powerful AI agents built to enhance every layer of IT operations. AI Copilot helps technicians troubleshoot devices, run diagnostics, and generate actionable solutions in real time. IT Autopilot delivers 24/7/365, autonomously resolving Tier-1 issues and reducing IT workload by up to 40%. It acts like a personal AI technician for every employee, freeing your team to focus on what really matters.
Trusted by 13K+ customers in over 120 countries, Atera scales with your needs while maintaining the highest security and compliance standards.
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Zendesk
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Zendesk empowers agents with tools, insights, and context to deliver personalized service on any channel—social messaging, phone, or email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1200+ apps. Easy to implement, it frees teams from relying on IT or costly partners.
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Platforms
- Cloud scheduling from Containers for Docker®, Kubernetes®, OpenShift® etc.
- True multi-platform scheduling on premises for Windows®, Linux®, AIX®, Solaris®, macOS® etc.
- Hybrid use for cloud and on premises
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Company Information
Resolve Systems
Founded: 2008
United States
resolve.io
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Product Details
Platforms Supported
Windows
Mac
Linux
Training
Documentation
Support
Phone Support
Resolve Frequently Asked Questions
Resolve Product Features
Configuration Management
Access Control / Permissions
Application Deployment
Automated Provisioning
Infrastructure Automation
Node Management
Orchestration
Reporting Analytics / Visualization
Task Management
Workload Automation
Alerts / Notifications
Audit Trails
Business Process Management
Cross-Platform Scheduling
Dashboard
Data Analysis / Visualization
Event-Triggers
Load Balancing
Resource-Based Scheduling
Robotic Process Automation (RPA)
Workflow Foundation Support
