ManageEngine ServiceDesk Plus
Best in class online service desk software. Offer your customers world-class services with ServiceDesk Plus Cloud, the easy-to-use SaaS service desk software from ManageEngine, the IT management division of Zoho. Track and manage IT tickets efficiently, resolve issues faster, and ensure end-user satisfaction with the cloud-based IT ticketing system used by over 100,000 IT service desks worldwide. Manage the complete life cycle of IT incidents, problems, changes, and projects with out of the box ITIL workflows. Create support SLAs, define escalation levels, and ensure compliance. Automate ticket dispatch, categorization, classification, and assignment based on predefined business rules, and set up notifications and alerts for timely ticket resolution. Reduce walk ins and unnecessary tickets by giving your users more control. Enable end users to access IT services through your service catalog in the self-service portal. Help users create and track tickets and search for solutions.
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Repair-CRM
Say goodbye to pricey, rigid software for your small repair business! Repair-CRM costs just $89/month for 5 users—no annual contracts, no hassle.
Tailored for small repair businesses, it syncs with QuickBooks Online, importing clients and products in 5 minutes flat.
Dispatch jobs with ease, and track every asset—HVAC units, printers, water systems—with full service history.
Our slick online booking portal integrates with your site, letting clients pick the exact asset to repair.
Techs get GPS tracking, clock-in/out, and can snap before-and-after pics on-site.
Affordable, adaptable, and built for YOU—Repair-CRM powers up your shop without breaking the bank.
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NewWaySERVICE
Easily track service requests received from your customers.
NewWaySERVICE allows you to track and manage your service requests, no matter your business sector. Manage and track all types of requests, including requests for repairs, maintenance, support or information.
Everything is included and there are no hidden fees. NewWaySERVICE already includes all modules and options needed for your service department such as work orders management, customers and equipment, schedule, signature capture, attach documents, notifications, customer portal, preventive maintenance, Google maps, inventory, purchase orders, knowledge base, reporting, data sync, API and a lot more.
No installation nor training required. Just a web browser is all you need to use NewWaySERVICE. You can start using it absolutely free in less than 30 seconds.
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