Alternatives to Record
Compare Record alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to Record in 2025. Compare features, ratings, user reviews, pricing, and more from Record competitors and alternatives in order to make an informed decision for your business.
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1
ISL Light Remote Desktop
ISL Online
ISL Light is an easy-to-use remote desktop software for security-conscious users. It comes at a great price-performance. ISL Light is a powerful tool that helps IT staff and support technicians solve problems remotely, either through unattended access, remote support or even though screen-sharing on mobile devices. It works cross-platform and offers 256-bit encrypted sessions with all standard remote access features plus some important extras: single-sign-on (SSO), session recording, live chat, videocall, multi-monitor support, file transfer, reporting and many more. Users can choose between cloud or on-premise service. ISL Online license does not limit the number of users, workstations and clients you support. It's a reliable and highly secure software used in all industry sectors including banks, hospitals, governmental institutions and insurances. -
2
Atera
Atera
Atera, the first and only Agentic AI platform for IT management, offers IT teams and MSPs a digital workforce of AI agents to preemptively and autonomously manage their entire IT operations. Its all-in-one platform combines RMM, helpdesk, ticketing, and automation to reduce downtime, improve SLAs, and free IT teams to focus on strategic work over mundane tasks. At the core of Atera’s platform are two powerful AI agents built to enhance every layer of IT operations. AI Copilot helps technicians troubleshoot devices, run diagnostics, and generate actionable solutions in real time. IT Autopilot delivers 24/7/365, autonomously resolving Tier-1 issues and reducing IT workload by up to 40%. It acts like a personal AI technician for every employee, freeing your team to focus on what really matters. Trusted by 13K+ customers in over 120 countries, Atera scales with your needs while maintaining the highest security and compliance standards.Starting Price: 30-DAY FREE TRIAL -
3
LiveAgent
Quality Unit
Stay on top of all customer requests and inquiries with LiveAgent, the most reviewed and top-rated help desk software for SMB in 2024. LiveAgent boasts the fastest chat widget on the market and has over 150M end-users worldwide. LiveAgent is a fully-featured web-based live chat and helpdesk software. LiveAgent harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. LiveAgent has over 175+ helpful features such as advanced automation features, rules, tags, and 195+ integrations. Join companies like BMW, Yamaha, Huawei and Oxford University in providing world-class customer service. Start your free 1-month trial today, no credit card required.Starting Price: $15.00/month/user -
4
LogMeIn Resolve
GoTo
LogMeIn Resolve is a modern unified endpoint management (UEM) and IT support platform designed to empower IT and MSP teams with flexible, secure, and scalable management tools. It combines remote monitoring and management, remote access, ticketing, automation, and AI-powered insights into a single, easy-to-use console. The platform enables proactive device management with patching, antivirus, alerting, and remote execution, helping ensure uptime and optimize performance. IT teams can deliver unattended remote support across Windows, Mac, and Android devices, resolving issues even when users are offline. Asset management features provide visibility into hardware and software inventory and license compliance. LogMeIn Resolve’s AI tools enhance efficiency by generating helpdesk ticket summaries and automating routine tasks. -
5
LogMeIn Rescue
GoTo
LogMeIn Rescue is a robust enterprise remote support solution designed to help IT teams and organizations deliver fast, secure, and scalable assistance to employees and customers. It supports seamless remote access across multiple platforms, including Windows, Mac, Linux, iOS, and Android, enabling technicians to resolve issues regardless of device or location. Rescue offers advanced security features like permission-based controls, PIN code validation, IP restrictions, and 256-bit AES encryption to protect sensitive data. The platform provides a centralized command center for easy IT administration, including session recording and real-time performance monitoring. Brand customization options allow enterprises to tailor the customer support experience. With over one billion remote sessions trusted worldwide, Rescue enhances efficiency and reduces resolution times.Starting Price: $108.25 per month -
6
Dameware Remote Everywhere
SolarWinds
SolarWinds® Dameware Remote Everywhere (DRE) provides a powerful remote support solution for IT professionals to access nearly any platform or device to solve issues quickly. It delivers clear visibility and communication capabilities to solve technical problems fast and delight end users. Packed with all the features of premium, expensive solutions, DRE offers powerful tools, reporting, and session monitoring at an affordable price. -
7
Dameware Remote Support
SolarWinds
A remote IT administration and management software lets you remotely control Windows, Mac OS X, and Linux computers so you can quickly support thousands of end users without having to leave your desk. Dameware is a complete remote assistance solution that includes a desktop remote control and the ability to administer Windows tasks remotely from a single, central console. Use remote access to reboot systems, start/stop services and processes, copy/delete files, view and clear event logs, and more. Offers system tools and TCP utilities to remotely troubleshoot computers without having to launch a full remote control session. Manage multiple AD domains, groups, and users. Remotely unlock user accounts, reset passwords, and edit Group Policy.Starting Price: $407.00/install -
8
VSight Remote
VSight
The leading industrial remote collaboration platform powered by Augmented Reality that allows frontline workers to connect and get real-time support from remote experts whenever needed. Typical use case scenarios are service, maintenance, commissioning, auditing, and training. Augmented Reality technology seamlessly allows remote teams to collaborate and share knowledge. VSight Remote is device agnostic and works with all mobile and desktop devices and smart glasses. Some of the key capabilities: - Annotation on live video streams - Collaboration on pdf manuals, and images - Visualization of 3D objects in a real work environment - Recording and archiving of sessions with all chat, shared documents, and user activity logs - Freeze live view and annotate on it Some of the benefits: - Eliminate unnecessary traveling and associated costs - Troubleshoot faster, reduce downtime and losses - Increase expert utilization rate - Build a knowledge base for training -
9
TSplus Remote Support
TSplus Group
TSplus Remote Support is a cost-effective cloud-based windows session sharing and remote control software. An alternative to TeamViewer, Remote Support is easy to use and secure. A full SaaS Solution. No installation required. ✓ Remote assistance ✓ Unattended Access ✓ Screen Sharing ✓ No connection client installation ✓ TLS encryption ✓ Customizable with your branding and logo ✓ Low subscription cost Download the free 15-day trial of TSplus Remote Support on our website. TSplus Remote Support is the perfect solution for support agents and maintenance teams who need to provide instant, attended or unattended access to remote PCs. TSplus Remote Support is a secure solution that enables support agents to take control of remote computers, access files and applications, and troubleshoot problems. TSplus is the perfect alternative for anyone looking for an affordable and user-friendly remote desktop control and screen sharing solution.Starting Price: $14.50/mo -
10
TSplus Remote Access
TSplus Group
TSplus Remote Access is the ideal alternative to Citrix and Microsoft RDS for remote access, remote desktop connection and web application delivery. TSplus Remote Access: ✓ Remote desktop access ✓ Application delivery ✓ Secure connection from any device and browser ✓ Customizable web portal ✓ No Terminal Service CALs required TSplus Remote Access offers a reliable and scalable way to web-enable any of your Windows Applications. TSplus built-in HTML5 empowers users with instant, intuitive and seamless access to Windows-based applications and desktops, from any browser on any device, including PCs, Macs, Smartphones and Tablets. With a wide variety of connection clients and configurations, Remote Access is designed with security and scalability at its core to create a safe remote environment that is suited to your needs and can grow with your business! Download a 15 day free trial of any TSplus product today!Starting Price: $150.00 -
11
ScreenMeet
ScreenMeet
The leading enterprise cloud-native remote support platform, embedded in ServiceNow, Salesforce, Tanium, and more. Empower your IT Help Desk and Contact Center teams to resolve 32% more issues in the first call. With a sleek UX and multi-channel support, agents launch in a single click with no downloads necessary. Since ScreenMeet is browser-based and embedded in your current CRM and ITSM, your IT Help Desk and Contact Center teams connect in seconds, thanks to our low latency, global cloud infrastructure. Authentication within platforms like Salesforce and ServiceNow ensures credentials adhere to your strict internal password policies, and it’s configurable to let you store data in your cloud in designated geographies. Enterprise-grade security -Built on Amazon Web Services (AWS), the leading cloud solution -Data transmission: TLS and DTLS 1.2+ with AES-256-bit encryption -Authentication with Salesforce & ServiceNow for added security -Store data in your preferred cloud -
12
TeamViewer
TeamViewer
TeamViewer is a popular remote access and support software that enables users to connect to and control computers and devices from anywhere in the world. It is widely used for troubleshooting technical issues, managing IT services, and providing customer support. The software allows for secure file sharing, real-time collaboration, and remote desktop access across different platforms, including Windows, macOS, Linux, iOS, and Android. TeamViewer's security features include end-to-end encryption and two-factor authentication, ensuring safe and reliable remote connections. It is used by individuals, IT professionals, and large organizations to enhance productivity, offer remote support, and manage devices efficiently.Starting Price: $24.90 per month -
13
Screendesk
Screendesk
Screendesk is a specialized video support platform designed primarily for customer service and technical support teams. The platform helps support teams resolve tickets faster by enabling instant screen recordings and video calls without requiring any downloads. Zero-download screen recordings & video calls integrated directly with helpdesk software Automatic technical data capture including device info, console logs, network requests AI-powered analysis to identify patterns and solutions Live screen sharing for real-time troubleshooting Seamless integration with Zendesk, Help Scout, Intercom, Freshdesk, Slack Video library to search and reuse recordings of common issues Secure sharing with privacy protection (content blurring) Chrome extension for quick browser recording Custom branding options for enterprise users Support ticket integration linking videos directly to customer issues Video editing tools with annotations and trimming capabilitiesStarting Price: $8/month/user -
14
Remo
Pilixo
With the rise of the mobile workforce, IT departments are faced with the challenge of providing remote support for employees spanning across multiple. , Remote Access keeps teams connected. You can easily deploy software upgrades, diagnose and resolve IT issues, and collaborate with colleagues. Prevents users from accidentally clicking on a malicious link stopping malware in its tracks irrespective of the vector – email, Skype, attachments, or websites. Stop data theft with real time alerts based on defined keywords, file actions, special formats such as SSN or credit card number, and unauthorized privilege change. Full video recording and keyword searching of each device in case you need to review and analyze. Employee Monitoring prevents users from clicking on malicious links helping you to stop malware in its tracks, irrespective of the platform (email, Skype, attachments, websites, Slack, etc.).Starting Price: $475.00/year/user -
15
Fullview
Fullview
Next-Gen Cobrowsing For Customer Support Teams Fullview reduces support times by offering instant context on customer issues through cobrowsing and session replays, eliminating the need for extensive explanations or screenshots. Start cobrowsing sessions with a single click, share screens, and control the user's screen for collaborative problem-solving without requiring downloads or links. Access real-time console data for efficient troubleshooting. Quick and easy to set up, Fullview is GDPR compliant and and offers customizable privacy settings to protect sensitive information.Starting Price: $50 per month -
16
TechSee
TechSee
Deploy a unified platform to augment your organization with visual knowledge and automate processes over time. TechSee’s platform creates a single picture of customer issues across the organization, allowing warm transfer between channels and leveraging visual data to deliver AI-powered automation. The platform is proven to support large departments and tens of thousands of reps, with the ability to support more agents, technicians and end users in new geographic locations, without impacting availability or performance. The platform leverages visual data to automate processes using Computer Vision AI, including real-time decision support for agents and self- service for customers. A full record of the visual session history of each customer provides the organization with the context of each contact. This information can also be leveraged for internal collaboration, aligned with privacy policy.Starting Price: $29.99/month/user -
17
Zight
Zight
Zight is an all-in-one screen recording and sharing tool designed to enhance communication and productivity across various platforms, including Mac, Windows, Chrome, and iOS. It enables users to capture full or partial screenshots, record screens with audio and optional webcam overlay, and create GIFs, all of which can be instantly shared via a generated link. Zight offers annotation features for both images and videos, allowing users to add text, arrows, highlights, and shapes to emphasize key points. The platform integrates with popular applications such as Slack, Microsoft Teams, Zendesk, and Jira, facilitating seamless collaboration within existing workflows. Additionally, Zight provides AI-powered capabilities, including automatic transcriptions, smart titles, and summaries, to streamline content creation and sharing. With enterprise-grade security, customizable branding options, and advanced analytics,Starting Price: $9.00/month/user -
18
Easily and securely connect to your user’s device to access files, manage applications, and troubleshoot issues, no matter where you are. Efficiently manage the daily IT support needs of your users remotely. Get instant remote connectivity to save time, effort, and money. Provide quick and reliable remote support to your users. Integrated in the Business Hub platform and uses the same Avast agent. No need to install new software. Use the Business Hub to quickly connect to your Windows and Mac devices wherever there’s an internet connection. Help your users quickly and efficiently resolve issues in real-time with multiple tools, utilizing a viewer. View audit information to see which admin connected to each device, the session duration, and session notes. Remotely connect to any Windows or Mac device to install new software, troubleshoot issues, switch users, and more. Send log files and receive software updates to troubleshoot and resolve problems quickly and effectively.Starting Price: $499.99 per year
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19
Naverisk RMM & PSA
Naverisk
Beautifully simple RMM, Service Desk & PSA software. Slash your costs and simplify service delivery with a powerful, easy to use, all-in-one IT services automation platform. Naverisk has been empowering MSPs & IT Pros to deliver outstanding IT services for over 10 years. Deliver world class IT services with Naverisk’s powerful remote monitoring and management capabilities. Identify and resolve issues before your users are impacted. Transform the efficiency of your IT services with powerful, yet easy to use, automation. Full support for Windows, Linux, Mac & SNMP devices. It takes a team to deliver great customer service. Naverisk’s service desk is designed specifically for MSPs and IT Pros with powerful automation and collaboration capabilities. Power up your service delivery with modern collaboration features supporting teams working together with integrated device management to quickly resolve IT issues.Starting Price: $110 per month -
20
SnapSupport
SnapSupport
Resolve issues faster with real-time visual support for field teams and customers. Empower your field teams and equipment users with visual issue reporting, smart recommendations, chat, AR-enabled live video, checklists/instructions, and knowledgebase. We at SnapSupport are busy helping tech businesses every day. See what some of our partners and clients have to say about the experience. Be the next to enjoy the benefits of SnapSupport. Take your field support and customer support to the next level. Help your field engineers fix issues the first time and avoid multiple trips. Assist them remotely in real-time when they need help. Automate and streamlines the inspection reporting process. Define checklists and use our mobile or RealWear HMT-1 app for fast inspections. Speed up your equipment maintenance activities with configurable checklists and real-time visual support. Increase customer satisfaction with a mobile app to enable powerful self-support and real-time visual support. -
21
HelpWire
Electronic Team, Inc.
HelpWire is a user-friendly remote desktop service for quick IT assistance to home and business users. It provides on-demand support for Windows, macOS, and Linux devices, along with unattended access to Windows and macOS computers. Technicians can instantly access client systems to resolve issues promptly, eliminating costly on-site visits. Tailored for sole proprietors, small to medium IT support teams, MSPs, and help desks, HelpWire ensures effective remote client support. Top HelpWire features: Quick session initiation via URL On-demand and unattended remote access Support for Windows, macOS, and Linux Strong security with TLS/SSL and AES-256 encryption Team member invitations Multi-monitor viewing Rapid file transfer Multi-user chat Client directory Developed by Electronic Team, Inc.—a leading U.S.-based technology expert founded in 2001—HelpWire provides a robust remote desktop solution.Starting Price: $0 -
22
MyRoom
HPE MyRoom
HPE MyRoom Visual Remote Guidance (VRG) redefines collaboration by combining the robust features of MyRoom with wearable technology. With VRG, MyRoom users can see everything the wearable user sees in real time, allowing them to provide feedback, help resolve issues, capture screens and annotate. Stay productive and remote in your secure MyRoom environment with VRG. The MyRoom Assist plugin is designed to assist IT support staff by allowing them to request remote control of a desktop, share their own desktops, grant remote control of their desktops to others in the room, and collect information. Available for MyRoom Premium. Whether your colleagues, clients, partners or students are across the street or across the globe, you'll make a great first impression with HPE MyRoom. Find the best subscription type for your needs. HPE MyRoom has a variety of features to ensure you get what you need for a successful meeting, whether it's with business partners, customers, support customers, etc. -
23
Zoho Lens
Zoho
Interactive Remote Assistance using Augmented Reality. Take a look at problems in equipment—ranging from plant machinery to servers—at any moment, right from your desk, by accessing a user’s smartphone camera at the remote location. View the camera stream of your remote client’s smartphone or smart glass and instruct them right from your desk by viewing the live high-definition video. AR annotations allow you and your customer to add extra virtual information to the live camera stream. You can use other annotation tools to draw and write on the screen. Interact with your customer through VoIP and text chat to provide better remote assistance. Capture a snapshot of the incoming camera stream to document specific events during the session, or to analyze an issue further. Freeze the incoming camera stream to explore, analyze, and discuss technical details of a particular scenario in greater depth.Starting Price: $15 per month -
24
Cobrowse.io
Cobrowse.io
Cobrowse.io is a cutting-edge co-browsing platform designed to enhance customer support by allowing agents to interact directly with customers' web or mobile experiences in real time. By sharing live screens, agents can guide customers through complex processes, troubleshoot issues, and answer questions with high precision. The platform supports seamless integration with other customer service tools and offers privacy features, such as automatic redaction, to ensure data security. Cobrowse.io’s solution boosts agent efficiency, reduces resolution time, and improves customer satisfaction by creating more personalized, effective interactions.Starting Price: $18 per month -
25
SupRemo Remote Desktop
Nanosystems
Access and remotely control PCs and Servers or launch a Meeting in just a few seconds. Supremo supports Supremo Console and is UAC-compatible. Its intuitive interface is easy to use. Supremo is constituted by a small executable file that does not require the installation and configuration of routers or firewalls. Connect to a remote device and transfer your files in total security thanks to the AES 256-bit algorithm and to UAC compatibility. The access to client requires to insert the ID and a dynamic password (or a static one, if manually set). There is no need of human intervention to launch a remote session: you can automatically activate Supremo at the Windows startup of the remote PC. All subscribers of a plan can also customize the software interface with their own brand or logo and distribute it to their customers.Starting Price: $33 per year -
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AnyViewer
AnyViewer
AnyViewer, safe and fast remote access software for Windows, makes it possible for you to remote into desktops, laptops and servers from anywhere, anytime over internet or LAN. AnyViewer, a free yet powerful remote desktop connection software for Windows PCs and Windows Server, definitely, will be your choice that you won’t regret it. For remote connection activity, security can be the first thing that users concern. AnyViewer is secured by Elliptic Curve Cryptography (ECC) encryption, protecting your data from leakage. Developed by strong technical team, AnyViewer can help you to complete stable and fast remote connection from one computer to another PC or multiple PCs at the same time with high image quality. Intuitive and concise interface guide you through remote access computer easily. Meanwhile, the remote desktop manager has flexible connection methods, automatic updates and multiple language support.Starting Price: $9.90 per month -
27
Acquire
Acquire
Realtime customer support. Your customer’s expectations are changing - exceed them with the power of co-browse and live chat. Empower your agents to resolve complex customer support issues in real time. Reach out in one touch and in real time to boost rates of conversion, on web or mobile app. Our intelligent bots help your team answer common questions instantly. Deliver faster, more personalized support with the power of co-browse and live chat. Acquire’s simple, yet powerful tools encourage customer engagement and success across the board.Starting Price: $25 per user per month -
28
Visual Assistance
OptimaTech Limited
Visual Assistance is a remote customer support and field service software that enables real-time video collaboration and screen sharing. Users can quickly invite customers to sessions via SMS or email. Live camera streaming from mobile devices helps agents visually troubleshoot issues. Voice chat allows natural conversations to speed up resolutions. Annotation tools let both parties highlight details on shared images. A dashboard provides insights into usage to optimize resources. Key benefits are quick session initiation, an intuitive interface, strong security, faster issue resolution, and reduced onsite visits. Use cases include remote technical support, installation guidance, inspections, training, and more.Starting Price: $50/month/5 users -
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Fixzy Assist
Fixzy Assist
Fixzy connects homeowners, tenants and occupants to maintenance and repair experts immediately. Using powerful AR, AI and cutting edge computer vision, Fixzy's web app provides live video and interactive tools compatible with any mobile or desktop PC. With Fixzy, property stakeholders of all kinds solve issues fast, reducing stress, damages and onsite calls wherever they are, whenever they happen. Fixzy's no-download web app enables technicians to guide occupants via their smartphone, remotely solving issues by combining revolutionary augmented reality and artificial intelligence technology. Empower occupants to share detailed measurements, damage reports and analyse problems with computer vision. Book a live video session with us to see how experts can swiftly guide your occupants using remote features such as live hand overlay, pointers, tool kits, document sharing, zoom in and translation.Starting Price: $22.84 per month -
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Viewabo
Viewabo
Built for operational efficiency. Designed for team collaboration. Viewabo makes technical support easier and faster by making a phone camera become your eyes. Connect to customers simply via an SMS link. Customers click on the link to share their smartphone camera so you can solve their issues as if you were there. Why tell customers how to fix their issues when you can show them instead? Annotate on-screen during live video sessions to show them what to do. Freeze-frame the customer’s video at any time to get a clearer view and see more details, making it easier to collaborate toward a resolution. Save time by sharing how you support. Just a click away to share recordings to collaborate with other teams to reach your goals more efficiently. Viewabo remote visual support transforms frustrating customer experiences into easier diagnosis and faster resolutions with visual cues, making everyone’s lives easier than with traditional support methods.Starting Price: $20 per month -
31
Axence ConnectPro
Axence
Axence ConnectPro is a remote access and IT support tool designed to facilitate technical support and remote working. Here are some of its key features: * Remote Access: Secure access to users' computers and servers for troubleshooting. * Real-Time communication: Instant messaging and chat for quick issue resolution. * Remote monitoring: View hardware, software, and performance metrics remotely. * Unlimited sessions: Connect to multiple workstations simultaneously. * Integration: Seamless with Active Directory and network configuration. * User-Friendly interface: Intuitive operation for IT professionals and end-users. * Remote desktop management: Supports file transfers, registry edits, process management, and command execution. * Ready to install/run in isolated networks. Axence ConnectPro is ideal for businesses seeking to streamline IT support and enhance remote working capabilities.Starting Price: 0 USD/Yeaer -
32
BeyondTrust Remote Support
BeyondTrust
The #1 solution for leading enterprises to securely access and support any device or system, anywhere in the world. Support Everything with One Secure Remote Support Solution. With BeyondTrust Remote Support (formerly Bomgar), you can support Windows, Mac, Linux, iOS, Android, network devices, and peripherals with one, secure tool. More devices, more platforms, more people, more locations. Provide instant, reliable remote support to end-users and customers on or off your network. Get more done because you’re focused on fixing issues, not fixing the connection. Improve service levels and customer satisfaction with seamless, high-quality remote support for every end-user. Provide scalable, enterprise-grade support that keeps your business running, whether you’re fixing a Linux server across the ocean or an iPhone across town. -
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TeamViewer Frontline
TeamViewer
TeamViewer Frontline equips workers with industrial AR solutions for a faster, more straightforward workflow: It shows exactly what to do next, connects your employees with the information they need — from picking products and assembling parts to inspecting equipment and getting help from an expert. Frontline uses the power of smart glasses and mobile devices to help your on-site staff work efficiently: With our solutions, your workforce can visualize data, receive step-by-step instructions, solve specific issues, or get help from an expert, all while keeping their hands free. Frontline is about connecting your workforce with the information and expertise they need to do their job right. -
34
EV Reach
EasyVista
Go beyond solving incidents and proactively eliminate them without impacting the end user. EV's Reach process automation technology and remote support access solutions will enable support agents to have a comprehensive and exhaustive end-to-end view of all IT services from infrastructure to endpoints while providing the ability to fix issues proactively before they have a chance to impact the business. Support your users with the most powerful and secure remote access solution. Our advanced remote desktop technology allows you to you access your users and systems within seconds, no matter where they are. Monitor the screen activity and health status of groups of machines with the multi-machine screen monitor. We support multiple platforms/system types via a range of access protocols including Citrix and Microsoft Terminal Services user sessions. Our behind-the-scenes system management lets you support your users without interrupting them. -
35
ShowMyPC
ShowMyPC
Remote support, online meetings, and demonstration tools offering website integration, screen sharing, audio, and desktop recording. Browser-based, no download HTML5 viewer, blazing-fast Windows RDP support, access and manage unattended PCs.Starting Price: $14.00/month -
36
EVAN360
EVAN360
The EVAN360 platform allows organizations to customize a unique support environment where employees can connect to internal team members and existing external contractors for help without the wait. Employee questions are redirected to the expert who can provide the right answer the first time. Finding help shouldn’t derail your team’s work. Connect them to the right person the first time so they can get answers fast. Put simply, EVAN360 is the channel that connects people with problems to people with solutions. Create a unique support environment where team members can help and be helped. They’ll have instant access to an entire support network at their fingertips. Empower your team to make the most of their time. They’ll spend less time waiting and more time focused on growth, new ideas, and the task at hand. Gain insight into issues that were previously unnoticed. Get specific, accurate data that equips you to take action.Starting Price: $10 per user per month -
37
RemotePC
RemotePC
Add unlimited users, organize them into groups and provide remote deployment, access controls, and more via the web console. Allow deployment for users and grant them permission to install RemotePC on other computers and access them remotely. Add computers, organize them into groups, and view the most recently accessed computers. Create new user accounts, organize them into groups, provide access permissions and more. Secure and instant access to any computer by entering a shared session code. Users can remotely access the computers assigned to them from anywhere, anytime. Reboot the remote computer in normal mode or safe mode (for Windows) from your RemotePC desktop application or web dashboard. Remote access is secure with TLSv 1.2/AES 256 encryption. Option to set unique Personal Key for computers, acts as a secondary password. Enable or disable permission for your users to transfer files between computers.Starting Price: $69.50 per year -
38
Agentless Remote Control
Cloud Management Suite
Agentless Remote Control by Cloud Management Suite allows users to remotely control any systems in their organization from any browser. Agentless Remote Control is accessible to any device, inside or outside of a user's network from one browser with its HTML5 nature. Agentless Remote Control records activity all the time for full security auditing purposes. Agentless Remote Control also has features such as chat and file transfer. -
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MSP360 Connect
MSP360
MSP360 Connect is a fast and secure remote access solution enabling remote support, helpdesk assistance, remote work, distance education, and more. It allows users to access and control Windows devices from any operating system at any time regardless of the computer’s global location. The main features: ▸ Fast and stable connection ▸ Advanced security ▸ Multi-monitor support ▸ File transfer ▸ Session recording ▸ Text and voice chat ▸ Multi-user sessionsStarting Price: $89.99 per year -
40
Free Windows Admin Tools
ManageEngine
Free Windows Admin Tools, helps the IT Administrator in day to day desktop management routines. This windows tool helps in operations like Remote desktop connection, Remote task manager, Software inventory, Remote shutdown, Remote restart, Wake on LAN tool, System inventory tool, Perform Group Policy update, Hard disk space monitor, Remote command prompt, Remote device manager, Local Users/Groups List, Network Share Browser, Join/Unjoin Computer, Currently Logged On User, Laptop Battery Power Monitor from a single console. This tool helps in taking control of remote windows computers and troubleshooting them remotely. It doesn't require any agents to be installed on those remote computers for establishing a remote desktop connection. It also helps in sharing files between them and this tool is a client for Windows RDP. This tool will help you to view the list of software installed along with the software details like Software Name, Version, and Manufacturer. -
41
InfoCision
InfoCision Management Corp
InfoCision is a provider of traditional call center services to advanced training solutions. We offer call center tools that shorten calls, blend alternative channels, and increase customer satisfaction. Working in & enhancing your existing call center atmosphere, tools pre-fill customer data and demographics, score incoming calls, train call center agents with eLearnings & simulations, measure quality, motivate staff, and more. InfoCision is the leading provider of direct marketing solutions for companies across a range of industries. We help our clients make informed decisions that maximize their return on investment. From traditional call center services to advanced training solutions, we are your full-service marketing service provider. Discover how we can help fulfill your business' marketing needs. Spanning across industries, InfoCision becomes the face of your brand as we work to better serve your clientele. -
42
ITmanager.net
ITmanager.net
ITmanager.net is the best all-in-one enterprise server and network administration service. Monitor and manage all your critical IT servers from anywhere. Supported on all desktops, devices and Apple Watch. The ITmanager.net service allows you to manage your Windows Exchange servers from any mobile or desktop device. Among many other features, you can create, disable and remove mailboxes and distribution groups, and add or remove email addresses from mailboxes and distribution groups. You can also view mailbox sizes and change user mailbox, as well as send, receive and warning quotas. You are also able to enable or disable both out-of-office auto-reply and message forwarding and you can view message queues, and remove messages with NDR’s.Starting Price: $5 per month -
43
dualmon Remote Access
dualmon
Dualmon offers secure, fast, and affordable remote access for small and mid-sized companies. Available both in the cloud and on-premises, Dualmon Remote Access delivers unlimited on-demand remote assistance deployments. Key functions and capabilities of Dualmon Remote Access include remote printing, file transfer, user management, computer diagnostics, screen blanking, usage reporting, session recording, and more.Starting Price: $99.00/year -
44
CT-Assist
CT-Assist
Here at CT-Assist we are small potatoes. We are minuscule compared to our competition and we are completely OK with that. We don't have all the bells and whistles, the large development team, support staff, and we most certainly don't have the million dollar budget. But what we do have, is a good product. We want to build a community of end users. The more individuals and business using the CT-Assist, the better it will become. Extensive real world use is the best way for us to improve and add new truly valuable features. CT-Assist provides a quick easy attended remote support option to provide support to your clients. As a single downloadable exe file CT-Instant Support makes it truly simple for the end user to initiate a remote support connection. It can be downloaded directly or placed on the users desktop for easy double click start up. CT-Instant Support was designed this way specifically for POS and kiosks without keyboards. -
45
Admin By Request
Admin By Request
With rapid provisioning of Just-In-Time privilege elevation across your entire workforce. On-board and manage workstations and servers via a user-friendly portal. To reveal risky users and assets through thread and behavioral analytics to identify malicious software and prevent data breaches and malware attacks. By elevating applications - not users. Delegate privileges based on the user or groups to save time and monetary resources. Whether a developer in the IT department, a tech newbie in HR, or a third-party consultant needing to service one of your endpoints, there's a method of elevation appropriate for every user. All features come out-of-the-box with Admin By Request and can be tailored to the needs of individual users or groups. -
46
HoduCC
Hodusoft
HoduCC is a comprehensive and consolidated contact center software. It guarantees to provide the best call center software that suits best for all types of call centers. Being one of the top Voice over Internet Protocol (VoIP) solutions providers across the globe, HoduSoft ensures that this contact center software offers intelligence, security, and advanced features. HoduCC has been designed in a way to make sure that user loyalty is built and the customers’ expectations are accomplished. HoduCC Contact Center Software offers a comprehensive range of powerful add-on modules designed to enhance your contact center operations. Add On Features: WhatsApp Bot, Voice Transcription, Quality Analysis, WhatsApp Broadcasting, SMS Broadcasting, and Survey Module.Starting Price: As per Seat -
47
ManageEngine Access Manager Plus
ManageEngine
Secure remote access for privileged sessions. Centralize, secure, and manage remote connections that provide privileged access to critical business systems. An exclusive privileged session management solution for enterprises. For businesses to be productive, it's important to enable privileged access to critical systems to the right employees, regardless of their location and the time of day they require access. But providing remote privileged users with such access presents huge security and privacy challenges, and legacy solutions like VPNs are often inflexible and simply don't cut it anymore. What modern enterprises need is a solution that enables direct access to every component in the infrastructure spread across the public and private clouds, while ensuring granular access controls, monitoring and recording all actions, and providing real-time control over every privileged session. ManageEngine Access Manager Plus is a web-based privileged session management softwareStarting Price: $495 per year -
48
AnyDesk
AnyDesk Software
Connect to a computer remotely, be it from the other end of the office or halfway around the world. AnyDesk ensures secure and reliable remote desktop connections for IT professionals and on-the-go individuals alike. AnyDesk works across all your devices and operating systems: Windows, macOS, iOS, Android, Linux, FreeBSD and even your Raspberry Pi! Collaborate and communicate with ease, whether you’re holding online meetings and presentations or working on the same document from the other side of the world. Simply copy and paste or use the new transfer tab to transfer files between computers. No administrative privileges or installation needed. Simply download the 3MB file and you’re off. Require unattended access to your computer when you’re on the road? No problem, you’ll just need to install and set a password. Customize the AnyDesk user interface to give customers a remote desktop experience consistent with your brand.Starting Price: $10.99 per month -
49
CentreStack
CentreStack
CentreStack boosts workforce mobility with cloud file sharing and mobile access, while retaining security permissions and familiar user experiences from file servers. With Active Directory and permissions inherited, no other solution better unites existing IT infrastructure's on premise security with cloud mobility. CentreStack enhances file servers to enable productivity and collaboration for mobile workers who use multiple devices, such as smartphones and media tablets, in addition to PCs. CentreStack can either enhance an existing file server to enable mobile access or it can migrate existing file server data and security permissions to a user defined cloud. In either case, the product is focused on maintaining a familiar file server experience with enhanced usability, security, compliance and data control. Enterprises can opt to maintain existing security and compliance, by keeping their data in on-premise file servers without cloud replication. -
50
11Sight
11Sight
11Sight is an AI-driven customer engagement platform specializing in inbound video chat and communication solutions. It helps businesses enhance their revenue generation strategies by streamlining customer interactions and sales processes. 11Sight seamlessly integrates with various CRM systems to provide efficient lead management and automated CRM updates. This integration helps in maintaining up-to-date customer data and enhances sales team efficiency. Unlike traditional video conferencing solutions, 11Sight offers one-click video call functionality, enabling instant customer connections without the need for downloads or complex setups. It's designed specifically for sales and customer service efficiency. 11Sight is equipped with tools for B2B and B2C lead generation, including AI lead qualification and lead capture video call features. These tools help in identifying and converting qualified leads more effectively.Starting Price: $24 per month