Audience

Restaurants that need digital tools to get the best of their digital potential and increase their orders

About Rappi

We accompany you with great solutions for your restaurant to get the best of its digital potential. Find tools to observe performance of your restaurant and manage every detail while increasing the number of orders. Up to 30% increase in your sales without increasing your operating costs. A set of marketing solutions to reach more than 30 million users, increasing the exposure of your restaurant. Reach new customers by accessing the Rappi delivery network! We partner with restaurants that do their own delivery with their own drivers. Access our high-frequency customer base and drive the increase in your orders. All the information you need from your business on the go, you have it with the app for iOS and Android! Receive notifications in real time, find out about the performance and reviews of your stores at all times. Review and manage your menu, hours, payments and configuration of your stores. Easily create marketing campaigns to help you grow on Rappi.

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Pricing

Free Version:
Free Version available.

Integrations

See Integrations

Ratings/Reviews - 1 User Review

Overall 1.0 / 5
ease 3.0 / 5
features 3.0 / 5
design 3.0 / 5
support 1.0 / 5
More Reviews Write a Review

Company Information

Rappi
Founded: 2015
Colombia
www.restaurantes.rappi.com

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Product Details

Platforms Supported
Cloud
iPhone
iPad
Android
Training
Live Online
Support
Online

Rappi Frequently Asked Questions

Q: What kinds of users and organization types does Rappi work with?
Q: What languages does Rappi support in their product?
Q: What kind of support options does Rappi offer?
Q: What other applications or services does Rappi integrate with?
Q: Does Rappi have a mobile app?
Q: What type of training does Rappi provide?

Rappi Product Features

Food Delivery

Order Management
For Restaurants
Menu Management
Sales Trend Analysis
Online Ordering
Delivery Tracking
Gift Card Management
Dispatch Management
Supports Loyalty Program
Routing

Rappi Verified User Reviews

Write a Review
  • A Rappi User
    Not your effing business
    Used the software for: 1-2 Years
    Frequency of Use: Monthly
    User Role: User
    Company Size: 5,000 - 9,999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Bot-driven bussines"

    Posted 2022-08-11

    Pros: They may coordinate the shipping of things you bought.

    Cons: Could not deal with a simple delivery problem due to the fact that your cheap non-human automated bot-based responses serve no purpose.

    Problem: the original order only included one (1) can of soda, instead of two (2)

    Solution: NONE, only bot chat responses. Even accusing the user of "high refund" requests, which has nothing to do with the original problem, nor provide any solution. In simple words: the merchant or the delivery commit an error and you as the "facilitator" for commerce to happen did not provide a mean to solve the issue.

    Hence, the app is absolutely useless for the sole purpose of its existence: it cannot guarantee to provide what it was supposed to.

    I really hope this app become sentient so it can realize how broken it is and commit self-deletion for the sake of humanity.

    Overall: To all those Agile developers, devops and scrum masters-of-none, testing the app is actually using it and abuse, misuse and problem-driven cases would have made the difference here. But it is more cost efficient for you to use us, customers, as your darn alpha-testers.

    This whole rant is a testament to confirm the later, to my own amusement.

    Read More...
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