Alternatives to Racom
Compare Racom alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to Racom in 2026. Compare features, ratings, user reviews, pricing, and more from Racom competitors and alternatives in order to make an informed decision for your business.
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IBM watsonx Assistant (Formerly Watson Assistant) is a market-leading enterprise conversational AI platform that allows you to build intelligent virtual and voice assistants that can provide customers with fast, consistent and accurate answers across any messaging platform, application, device or channel. Using artificial intelligence and large language models, watsonx Assistant learns from customer conversations, improving its ability to resolve issues the first time while removing the frustration of long wait times, tedious searches and unhelpful chatbots. Most chatbots try to mimic human interactions, frustrating customers when a misunderstanding arises. IBM watsonx Assistant is more than a chatbot. It knows when to search for an answer from a knowledge base, when to ask for clarity and when to direct users to a human agent for more assistance. And since it can be deployed in any cloud or on-premises environment – smarter AI is finally available wherever you need it.Starting Price: $140 per month
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Social Intents
Social Intents
Social Intents brings AI-powered live chat and chatbot automation directly into the collaboration tools your business already uses—Microsoft Teams, Slack, Google Chat, Zoom, and Webex—so your team can engage website visitors without switching platforms. Easily launch advanced ChatGPT, Gemini, and Claude AI chatbots with one click—no coding required. Automate up to 75% of your customer conversations by training your AI assistant on your website content, help docs, and knowledge base. Deliver fast, intelligent answers to common questions and boost your conversion rates with 24/7 automated support. When customers need a human touch, seamlessly escalate chats to your support or sales team inside your existing collaboration environment. Provide real-time live chat, sales assistance, and after-hours customer support—all from tools like Microsoft Teams, Slack, and Google Chat. Whether you're improving customer satisfaction, or capturing more leads, Social Intents can help.Starting Price: $39 per month -
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Ochatbot
Ometrics
Ochatbot’s leading AI chatbot features are designed for ecommerce platforms for Shopify chatbots, BigCommerce chatbots, WooCommerce chatbots and Magento chatbots as well as B2B sales and support chatbot. Lift revenues from 20% to 40% when the shopper engages with Ochatbot and reduce support tickets from 25% to 45%. No code, auto install AI platform. Our Pro and Enterprise plans include an eCommerce Guarantee. Ochatbot engages customers overcoming sales obstacles, providing product recommendations, upselling and cross-selling, abandoned cart, and answering support questions including order tracking. The AI chatbot communicates through NLP textual conversations becoming smarter over time about your products and services. The AI chatbot determines the customers AI Happiness Sentiment, Customer Reaction data along with marketing and sales insights. Ochatbot also comes with 9 conversion optimization tools such as 80+ Leadbots, Offer Sliders, Popups, live chat and more.Starting Price: Free -
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Omnisend
Omnisend
Omnisend is an all-in-one marketing platform tailored for busy shop owners who have enough adventure in their ecommerce business already. One-click integration with major ecommerce platforms, pre-made automation & email templates, and award-winning 24/7/365 live customer support… We do the heavy lifting so you could do less and sell more. Join 150,000+ businesses and try out Omnisend to see for yourself how refreshingly boring and adventureless (in the best way possible) your email marketing can be.Starting Price: $16.00/month -
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Engati
Engati Technologies
The Engati chatbot and live chat platform is the winner of the 2021 CODiE Award. It empowers you to build intelligent bots in minutes without programming. Build once and publish across 15 channels - WhatsApp, Messenger, Instagram, Kik, Telegram, Line, Viber, Skype, Slack, WeChat, Twitter, Skype for business, your website, and your mobile app. Supports intelligent paths, train, copy, analytics, and private labeling. Using Engati you can leverage the power of machine learning, NLP/NLU to design your very own chatbot and engage your customers in 50+ languages. -
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ShoppingBotAI
ShoppingBotAI
Personalized AI chatbots answer human-like instant responses. Integrate with your website in minutes. Create a chatbot personalized to your content with just a few clicks. Create chatbots and customize their appearance. Train chatbots on your website content. ShoppingBotAI is an AI shopping assistant for ecommerce merchants. You can effortlessly set up a chatbot that guides shoppers in their decisions and boosts sales. Your data is kept confidential and is protected by strong security measures, including encryption and firewalls. You can sign up for a free trial until you consume all your credits. ShoppingBotAI supports a range of languages, providing a seamless multilingual experience and effective communication with shoppers. Unlock the power of ShoppingBotAI, your personalized chatbot, trained your website data, that answers visitors' questions anytime. Boost customers' satisfaction, and turn them into brand advocates. -
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Onlim
Onlim
As machine learning keeps getting smarter, the role of artificial intelligence in our lives is steadily increasing. What used to be a science fiction fantasy is now reality. We are surrounded by voice assistants, from our smartphones to our cars to our hi-fi systems. It was only a matter of time before companies could use these assistants for customer service support. Today, companies in all industries from healthcare to tourism to the financial sector are already revolutionizing their customer service with chatbots and voice assistants. Chatbot technology continues to evolve and while companies in all industries use it to increase customer satisfaction and free staff from repetitive tasks, there are still some challenges to overcome. Organizations using voice assistants and chatbot technology need to understand these limitations.Starting Price: €49 per month -
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Zoovu
Zoovu
Engage, educate, and empower customers by turning searches into meaningful, contextual conversations that deliver. Built on deep knowledge and nuanced semantics, Zoovu is an omni-channel AI-powered digital commerce search platform that helps businesses truly connect with their customers wherever they are - to turn those conversations into real, meaningful action. Deliver world-class customer experiences across all channels with seamless integration. Easily integrate conversational commerce throughout the customer journey including: webshops, channel partners, in-store kiosks, chatbots, visual and voice commerce. Ask your customers the right questions, based on their individual needs, preferences, and context. Easily create and customize dynamic conversations directly within the platform. Zoovu helps you automatically transform product properties into specific customer wants and needs, while highlighting product value. -
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CHATTERgo
CHATTERgo
CHATTERgo is a transformative AI conversational solution aimed at enhancing the shopping experience on your store. Unlike traditional e-commerce in-site search that relies on exact keyword matches, CHATTERgo leverages ChatGPT and vector-based search technologies to find most relevant product data and content. CHATTERgo can also handle both customer service related requests such as order fulfilment status, making CHATTERgo your 24/7 store concierge. CHATTERgo currently supports Shopify (available at Shopify App Store) and Adobe Commerce (Magento).Starting Price: Free -
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Verifast
Verifast AI
Verifast AI is an AI Agent platform built to help eCommerce and D2C brands increase sales, automate support, and better understand their customers. Our AI chatbots work out of the box - no coding, no flow building and adapt to every customer in real time. Support and sales are handled through a single chatbot that lives on your website, WhatsApp, or any channel you choose. Capture leads, resolve customer queries, and guide users through their purchase journey - all with one tool. Built-in features include: – Real-time product recommendations and guided shopping – Smart checkout nudges to reduce cart abandonment – Automated responses for order tracking, returns, and cancellations – Customizable tone, UI, and bot behavior based on your brand – Lead syncing and analytics dashboard to view customer behavior and sales impact The platform supports 125+ languages and integrates seamlessly with Shopify, CRMs, logistics, and marketing tools. 7-day free trial available.Starting Price: $99/month -
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hello24
Hello24.ai
Sell on WhatsApp using our commerce, marketing & chatbot suite. Engage your customers on their preferred channel! Power your business with our conversational commerce suite today. Now Sell on WhatsApp. We help companies build strong customer relationships through WhatsApp – the world’s most popular messaging app. “Carry-out” your ordering, delivery, and checkout processes over WhatsApp with hello24’s cutting-edge ecommerce WhatsApp chatbot Deploy marketing campaigns in seconds. Upload customer data bases and set up your campaigns with a couple of clicks. Our conversational AI platform provides answers to your most frequently asked questions.Starting Price: $15 per month -
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Yosh.AI
Yosh.AI
Yosh.AI is an official global Google Cloud Partner. After numerous international, successful implementations of AI solutions for international enterprises, Google recognized advanced and high quality solutions provided by Yosh.AI with a global partnership. The mission of Yosh.AI is to revolutionize the communication between retailers and the users through the use of AI-powered Virtual Voice Assistants and deliver a more pleasurable, effortless shopping experience. Thanks to innovative AI technology supporting both voice and text conversations, brands for the first time in history are now able to seamlessly communicate with users, allowing for more meaningful, user-driven, personalized one-to-one communications. Our mission is to empower e-commerce with AI solutions and drive user engagement and sales through delivering pleasurable, effortless fashion shopping experience with voice. -
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Shelf.AI
Shelf.AI
Shelf.ai is a shopping platform unlike any other, offering an artificial intelligence-based system that has been carefully tailored using more than 10 years of firsthand experience in retail, AI and online/mobile business ventures. It can help your business reach more customers, complete more orders, and build stronger, more loyal customer bases. B2B multimodal, device agnostic, conversational eCommerce platform for retailers. Enabling incumbent retailers to take advantage of Amazon Alexa & Google Home. Providing the most adaptive and personalized shopper experience. Shopping online anytime, anywhere, by speaking to a smartphone or virtual assistant. Dramatically decreasing shopping cart abandonment, and leveraging loyalty programs, employing cutting-edge technological tools of artificial intelligence and machine learning. Shelf.AI brings you the future of retail today, changing the paradigm of eCommerce. -
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LimeChat
LimeChat
Amplify your brands’ growth using the world’s first level 3 conversational AI chatbot. Guide shoppers from product discovery to checkout across buying channels like website, apps, Messenger, Whatsapp, Instagram & SMS. Minimize drop-offs at every stage through conversational mediums like Whatsapp, Messenger, Instagram and SMS. Our human-level AI chatbot created exclusively for e-commerce companies reduces bounce rate by assisting your customers at the right moment. Engage with your customers who prefer buying on chat through click to WhatsApp, Click to Messenger and Google Adlingo ads. Retarget existing users through chat remarketing campaigns and enjoy higher open rates. Limechat chatbot’s strong backend integration delivers timely shipping updates to customers. Resolve post-purchase queries related to order modification & cancellation through automated workflows while decreasing resolution time by up to 90%. -
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Immerss Live Commerce
Immerss
Immerss Live Commerce is a unified live-commerce platform designed to transform online shopping into interactive, human-led experiences. The platform enables brands and retailers to run live shopping events, support 1-on-1 virtual co-shopping sessions, and engage customers via AI-powered chat agents, all integrated directly into their website. It provides shoppable video streams, real-time chat during events, and recorded shoppable content, allowing viewers to buy products while watching or interacting. The platform claims that live chat sessions convert at around 28% compared with traditional 2% through standard online checkout flows. It supports sales conversions, lifts average order value, and reduces return rates by creating a guided, immersive shopping experience. The system also offers ‘outbound clienteling’ features for proactive outreach, gives digital associates tools to engage with shoppers in real time, and enables full sales-tracking and analytics for live sessions.Starting Price: $66 per month -
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Alhena
Alhena.ai
Alhena AI is an AI concierge for ecommerce that helps brands drive revenue through better, visibility, discovery, personalized shopping, and automated support. It enables shoppers to find products faster, get real-time recommendations, and receive accurate answers across the entire buying journey. Alhena combines a Shopping Assistant, Sales AI, and Support AI into one platform. It integrates with your store and helpdesk to provide grounded, context-aware responses for product queries, orders, shipping, and returns. Built with vertical AI agents, Alhena supports use cases like outfit building, virtual try-on, and fit analysis for fashion; skin analysis and shade matching for beauty; and guided discovery for home and travel. It also improves brand visibility on SKU level across AI search and supports conversational experiences across text and voice.Starting Price: $199/month -
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Confer With
Confer With
Confer With is a video commerce platform that allows your team to give real-time advice on what to buy as they would in-store. It is the easy way to convert more sales and grow customer loyalty with truly personalised online shopping experiences. Your team can engage live with customers, upsell, cross-sell and even add promotions to customer baskets during live video shopping experiences. Confer With blends live video with your eCommerce platform, giving access to your entire catalogue of products to make shoppable in one-to-one video calls. The platform allows you to share product images, video demos and more. It delivers a truly immersive experience as it lets you curate your recommendations and make it fun for customers to shop with you. -
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HelpForShopping
HelpForShopping
HelpForShopping offers a live chat solution for e-commerce sites, designed to engage visitors in real time, provide personalized product suggestions, and reduce product returns, all while enhancing customer satisfaction. With features that increase conversion rates, build loyalty, and offer quick support, HelpForShopping is ideal for businesses looking to optimize their online customer experience. Why Choose HelpForShopping’s Live Chat Widget? -Increase Conversion Rates HelpForShopping’s live chat widget enables agents to engage directly with visitors, making it easy to convert browsing into purchases with real-time product recommendations and quick answers to customer inquiries. -Reduce Product Returns By providing detailed information and personalized advice at the time of purchase, HelpForShopping helps customers make informed choices, reducing the rate of product returns. HelpForShopping, backed by the European Union, empowers businesses to optimize e-commerce.Starting Price: $19.99 per month -
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Voicy.ai
Voicy.ai
Driving the next generation customer engagement. Intelligent conversational interfaces can drive commerce and improve customer satisfaction. Businesses can realize higher revenues and lower customer engagement costs. Timely conversations with prospects improves conversions and revenue opportunities. Intelligent dialogs based on physical and personal contexts reduces churn and improves customer life time value. A turn-key solution that integrates with POS and booking systems reduces costs. Drives commerce with customers across multiple channels (SMS/ Facebook Messenger/ Voice assistants). We design, build and support conversational interfaces and artificially intelligent chatbots for offline businesses worldwide. Get more customers, personalization at scale, simplicity cuts costs. Power the next generation customer engagement for offline commerce businesses by leveraging cutting edge technologies in artificial intelligence, natural language understanding, etc. -
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DontGo
DontGo
Utilizing Artificial Intelligence and Exit Intent Technology, the DontGo chatbot learns how your customers search for information online and the bot appears when a visitor moves to exit your site, converting more browsers into buyers. 92% of web visitors leave a site without taking action, don’t let them go without a fight. A customer is on your site. Maybe they’ve been browsing your offerings, maybe even put something in their shopping cart. But they get cold feet… maybe they think they need to shop around for a cheaper option, or maybe they still have questions that your website hasn’t answered. So they leave. That’s why exit intent technology exists: when the visitor tries to close the browser tab, or navigate away from your site, a window pops up and makes sure they really want to do so. -
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Heyday AI
Hootsuite
Heyday’s Conversational AI platform for retailers combines the power of AI with the human touch of your team to deliver 5-star customer experiences. Capture, engage, and convert leads 24-7 with an online sales assistant that never sleeps. Heyday personalizes your website’s customer experience by connecting to your product catalog to deliver tailored search results and recommendations, and looping in your associates only when customers are ready to buy. Heyday creates the ultimate personal shopper experience, powered by AI. Flooded with repetitive customer service requests? Heyday’s powerful Conversational AI technology provides an instant and always-on first line of support that removes time-consuming, recurring FAQs and order tracking questions from your team’s plate. That means, they can now focus their efforts on higher-value customer conversations while our chatbot takes care of the rest. -
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Wizybot
Wizybot
Wizybot is an AI-powered customer service and sales chatbot tailored for ecommerce stores (especially Shopify) with the goal of automating support, increasing conversions, and unifying messaging across channels. Its key capabilities include human-like automated responses (via ChatGPT), ready-to-use chatbots for sales and support, product recommendations, order tracking & updates, handling cart abandonment, proactive outreach messages, and integration with social media platforms like WhatsApp, Instagram, Facebook, etc. It supports multiple languages (95+), responds 24/7, gives personalized tone/style options, and allows visual & audio media (image/audio recognition in some contexts).Starting Price: $49.99 per month -
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Botsify
Botsify
Build an AI chatbot and get 5x ROI while automating customer support by 80% in 2 months. Build intelligent virtual assistants for your websites, facebook pages, and messaging apps. Attract your customers by automating your chat and providing real time assistant. Chatbot helps you to engage your customers with your brands, Build relationships with customers through interactive and tailored content. Help your customers to generate qualified leads by asking contextual questions. You can reach faster to your prospects with messanger chatbot 10x more effectively. At Botsify on one time you can create multiple type of chatbots and use them in different tasks, which is totally great for handling multiple tasks at once. Sell products, nurture leads, capture contact info, and build relationships Botsify chatbot can handle all type of customer support dedicatedly. By automating your conversation with multiple features, makes virtual interaction to your customers more natural.Starting Price: $49 per month -
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Charles
Charles
We help brands to pioneer conversational commerce by integrating shop systems, chat apps & bots in one intuitive design. Introducing charles, the conversational commerce suite for consumer brands. For brands who want to talk and build relationships with their customers. A beautiful & intuitive UI that integrates messenger API’s with commerce backend. Bringing your product catalogue & checkout experiences into conversational journeys. Get opt-ins, build subscriber lists and notify your customers about new products, campaigns, restock or shipment tracking with opening rates of >95%. We help you transform website traffic into 1:1 meaningful conversations for higher conversion rates and lower returns. We believe chat can be for retention, what social media is for acquisition. Offer a personal concierge to your (best) customers, at scale, without login. Integrate into your customers' daily habits. Messenger apps are now 20% bigger than Social Networks. -
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QuickCEP
QuickCEP
QuickCEP: Your All-in-One Customer Engagement Hub. Tired of juggling multiple communication channels and struggling to provide exceptional customer service? Look no further than QuickCEP, your ultimate solution for streamlining customer interactions and boosting sales. Key Features: Unified Inbox: Manage all customer conversations (live chat, social media messages, email, SMS) in a single dashboard. AI Chatbots: Provide automated 24/7 support and personalized recommendations. Marketing Automation: Create targeted campaigns, send personalized emails, and engage customers with timely notifications. Customer Segmentation: Group customers based on demographics, behavior, and other criteria for targeted marketing. Analytics and Reporting: Gain valuable insights into your customers' behavior and measure performance. Join countless businesses that have already transformed their customer interactions and achieved remarkable results.Starting Price: $0/month/user -
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Watermelon
Watermelon
Create chatbots, manage conversations and collaborate with your team to deliver an unforgettable customer service experience. Centralize and automate customer contact and ensure 24/7 availability. Create your own chatbot in five easy steps and increase availability to 24/7. Publish your chatbot to your most popular channels including your website, Facebook Messenger, WhatsApp, Twitter and Telegram! Just add content, the powerful AI does the rest. Centralize conversations across channels into a single dashboard and have your chatbot and live agents work together. Stop switching between apps and browser tabs and improve productivity. Does your chatbot not know the answer to a new question? No problem, the intelligent handover automatically transfers the conversation to the appropriate employee or team, ensuring your customer will always be helped. The time where website visitors remained anonymous is over.Starting Price: €19 per month -
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VIA Customers
VIA
Reach your customers with Via's suite of mobile commerce tools. See the results for yourself. Market to your customers via text message. Texts are opened more than any other mobile notification. Cut through the clutter and speak directly to your customers on the devices they use every day. Customize your most loyal customer's shopping experience. See how Push Notifications can outperform SMS messaging with your own store app. Chatbots were made for the desktop. You need two-way messaging that is native to the phone and natural to your customers. Customize unique multi-step automation flows for highly targeted customer experiences. Chat with your customers in one central inbox, no matter which messaging platform they use. Empower yourself with customizable key performance metrics like click through rates, retention, earnings per message, and more. Build your very own stunning, personalized, mobile app for your customers to shop in. -
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Flow.ai
Flow.ai
Create and manage chatbots to automate customer service, marketing and CX across digital messaging channels like SMS, Messenger, WhatsApp, Web Widget, Telegram, Instagram, Twitter and more. You also have the possibility to create call deflection IVR bots with our Twilio integration. Create a single bot for all channels with our Channel-Specific Design, and enable your company to be reachable 24/7 from all around the world in over 100+ supported languages. Ideal for small businesses to globally operating enterprises. In various industries like Retail & E-commerce, HR & Recruitment, Agencies, Hotels & Hospitalities, Restaurants, Financial Services, Travel & Airlines, Logistics, Software & Technology, Property Management, and more! You can get easily started for free and learn from our extensive documentation, YouTube tutorials, blogs, and our Slack support channel, or contact us on sales@flow.ai for any question.Starting Price: $19.00/month -
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ConversionBox
ConversionBox
ConversionBox is an AI-powered shopping experience platform that helps ecommerce brands turn product questions, search friction, and browsing confusion into seamless, high-intent conversions. It delivers a guided, conversational shopping flow where customers ask for what they want—and instantly receive curated, personalized recommendations. With commerce-trained AI, the platform understands product context, shopper intent, pricing preferences, compatibility, and style attributes far more accurately than generic search tools. ConversionBox connects search, filters, recommendations, and personalization into one continuous journey that feels effortless for shoppers and revenue-driving for retailers. Its flat, transparent pricing and fast 30-minute integration make it simple for teams to adopt and scale. As a result, brands see higher engagement, bigger carts, and dramatically faster time to value across Shopify, Magento, WooCommerce, BigCommerce, and custom stores.Starting Price: $49/month -
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Brambles.ai
Brambles.ai
Brambles.ai is an AI-powered conversational commerce platform that transforms how content sites, publishers, and online properties monetize by turning passive content into an interactive shopping experience that recommends relevant products in context rather than relying on traditional ads or static affiliate links. Its AI analyzes page content, user behavior, and semantic themes to surface tailored product recommendations and shopping suggestions through a lightweight chat-style widget or embedded UI that feels natural to readers and enhances engagement without slowing down pages. Brambles.ai’s platform automates affiliate commerce workflows, generating relevant product matches from major retailers, learning and optimizing over time, and supporting features like customizable UI branding, multilingual support, real-time affiliate tracking, and direct payout integration (e.g., Stripe) for commission revenue. -
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Acobot
Acobot
You have great products. Your store is all set. The sales should soar, but for some reason, they don't. If you're frustrated with these e-commerce challenges, you're not alone. Help your visitors shop, guiding them through your sales funnel using a friendly human touch. Transform those visitors into leads, then buyers, using behavior-based, personalized messages. Keep your customers coming back for more through lifetime engagement and re-marketing. Increase product page views by helping your visitors find what they want. Grow your email list faster by capturing leads thorough the whole shopping process. Recover more abandoned carts using emails that are composed and sent by AI. Motivate shoppers to act as you want using time-limited, personalized coupons. Retain your customers by rewarding them for shopping with your brand.Starting Price: $9 per month -
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Iris Nova
Iris Nova
The world's best CPG brands use the Iris Nova platform to enable on-demand ordering via text message using conversational commerce. Iris Nova powers a fully customizable hosted shopping cart, SMS payment technology, daily order fulfillment, managed customer service, and delivery optimization, all through one powerful easy to manage platform. Daily order batching, print-ready shipping labels, customizable packing slips, and automatic routing to regional fulfillment centers for dramatically streamlined DTC operations. Customizable branded shopping cart with integrated subscription functionality and unlimited coupon variations designed to optimize on-site conversions. On-demand CX support via text message and email to meet the immediate needs of your customers. We offer fixed pricing per order with optional daily DTC fulfillment, no hidden fees or charges. Unique SMS ordering number and eCommerce website integration.Starting Price: $3 per order -
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Cartloop
Cartloop
Increase sales and customer loyalty with 1:1 SMS shopping experiences powered by experts. Treat every customer like a VIP. Whether you're a beauty, health, apparel, food & beverage or travel company, Cartloop enables your audience to shop with a real human and get a memorable shopping experience that they'll tell their friends about. Traditional live chat is not enough anymore. Offer customers the most convenient on-the-go shopping experience on their favorite device. Minimize the buying friction and enable a next-level customer experience exactly when and how customers want it. Drive re-engagement, upsells, crossells, and timely reminders with Conversational Flows. Proactively interact with your shoppers at the most important moments, like when they abandon their carts or after they received their order.Starting Price: $100 per month -
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SmartBot
BestChat
SmartBot is an AI-powered chatbot solution built specifically for Shopify stores, designed to improve customer support, conversion rates, and post-sales workflows. It meets Shopify’s standards for performance and merchant value. Its features include context-aware responses derived from the store’s products, pages, orders, policies, FAQs, etc., so it can answer customer questions, track orders, manage returns/exchanges, handle product recommendations, and provide personalized assistance 24/7. SmartBot supports custom chat widgets that can be branded, multi-language support, live agent handoff when needed, and integrates into Shopify with minimal setup (no coding). Merchants appreciate that it reduces manual support workload, improves response times, and helps drive sales via upsells, recommendations, and better service. -
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LINK Mobility
LINK Mobility
LINK Mobility is a leading global Communications Platform as a Service (CPaaS) provider, empowering businesses to build meaningful customer connections through secure, scalable, and data-driven communications. With over two decades of expertise and a strong local presence across Europe and America, LINK delivers omnichannel solutions that span SMS, WhatsApp, RCS, email, voice, and social messaging. Our platform combines robust APIs, advanced chatbots, AI-driven automation, and customer data intelligence to help organizations orchestrate personalized, real-time conversations that drive engagement, loyalty, and growth.Starting Price: 299 -
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Browsebuddy
Browsebuddy
Supercharge your customer shopping experience with Browsebuddy. Empower your store with our AI shopping assistant, where smart selling meets instant support. It understands your catalog to enhance shopping experiences and provides immediate help, boosting sales and customer satisfaction effortlessly. Simplify your customer's path to purchase with our AI shopping assistant's chat-to-checkout feature. It smartly navigates through your product catalog, offering comparisons and insights, leading customers from initial interest to final transaction. Recreate the in-store shopping experience with our AI-powered shopping assistant. Acting as a digital sales associate, it offers personalized guidance and product recommendations, making online shopping as interactive and customer-friendly as a visit to your favorite store. Using advanced analytics, our AI shopping assistant dives deep into customer behavior and preferences to suggest the perfect products.Starting Price: $0.01 per 1000 tokens -
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Frontnow Advisor
Frontnow
Reinvent your pre-sales customer journey with conversational AI and have your customers make the right buying decision. Wow customers, increase average order value and boost sales with a personal concierge to help resolve your customers' queries and fulfill their underlying needs. Keep your customers on your website by giving them the information they're looking for, ensuring a stress-free shopping experience through expert guidance. Connect your back end to almost any system with ready-made connectors or APIs. Provide a unified and tailored experience and go even further with hyper-personalization. Overcome language barriers and communicate in 117 languages with region-specific terminology. Learn what drives your customers’ purchase intent through extensive analytical insights. Feel safe thanks to our solid security systems, your data is protected. Tailor design, features, and consultations precisely to your brand's unique requirements. -
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ChatWILL
CWILL
ChatWILL is an AI-powered live chat and customer support assistant built for Shopify stores that helps merchants engage visitors, answer questions, and boost conversions with automated, real-time conversation and support that never sleeps. It integrates deeply with Shopify, so the chatbot can instantly access product catalogs, order details, shipping and delivery status, and inventory to provide accurate answers about products, orders, returns, and more without manual intervention, reducing support tickets and freeing teams from repetitive queries. ChatWILL can handle FAQs, recommend products to shoppers, provide automatic order tracking and real-time shipping updates, and respond in multiple languages with natural, on-brand messaging while fitting seamlessly into the store’s look and feel with configurable colors, logos, and welcome texts.Starting Price: Free -
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Quiq
Quiq
Quiq is a customer engagement solution delivering personalized interactions across SMS/Text Messaging, Apple Business Chat, Google's Business Messages, Live Chat, Twitter, Facebook, and WhatsApp. With Quiq’s Conversational Engagement Platform you can design conversational experiences your customers will love. Orchestrate conversational interactions involving both bots and humans. Any combination of native Quiq customer service chatbots, bots developed in third-party bot frameworks and human agents can participate in a conversation.Starting Price: $250 per month -
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Paloma
Paloma
Paloma helps eCommerce businesses sell directly to customers in Facebook and Instagram Messenger, with automated personal shopping conversations. Get started with a template to help customers find the right product, or learn about how your product will work for them. Monitor your leads, sales, conversation funnel, click breakdowns, and behavioral insights to better understand how, and what, to sell to your audience. At Paloma, we're motivated by the new wave of online commerce, happening in the modern-day lemonade stand. Today's online seller is talking directly to their customers, which sells better then a website ever could. But is challenging to manage without the infrastructure that eCommerce websites provide. Square sellers of all types can connect their storefront with Paloma to create personalized shopping experiences for their messaging channels, where they can learn about their customers, direct them to the best products, and help them seamlessly checkout. -
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Jumper.ai
Jumper.ai
Make yourself personally available to your customers and attend to them anytime, anywhere - via messaging apps, on your website and blogs, or through your social posts and ads. Deploy artificially intelligent conversational bots, assign in-store sales associates, or mix the two to handle any volume of simultaneous and heterogeneous customer conversations. Process transactions and let your customers shop via instant messaging like it was your cash counter. Take orders, collect payments, book appointments, and more. Discover meaningful insights about your customers’ shopping behaviors. Keep them in the know with relevant notifications and tailored product suggestions. Jumper.ai provides a personalized solution to engage with our fans, to learn more about our consumers, and to shape future campaigns.Starting Price: $0 -
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Social Chat
Social Chat
Engage and convert customers through social livestreams and personalized shopping experiences. Social Chat allows you to interact with customers as if they are shopping in store. This enables brands to provide real time suggestions and recommendations. Customers can also interact with your brand and other shoppers in real time. Significant increase in add to cart and checkout rates. Build your customer database directly from livestream events. Powerful analytics to help you understand the path to purchase. While you can build a community on social networks, you'll never own your audience or control your brand. With Social Chat, you own your audience on your site, build your community, engage and eventually convert them to customers. Live streams naturally create a sense of urgency to purchase. With Social Chat, users can add products to cart and checkout with just one click. The frictionless checkout experience delivers instant gratification and results in higher conversion rates. -
43
Emporiqa
Emporiqa
Emporiqa is a chat assistant for e-commerce stores. It connects to product catalogs via webhooks and provides natural language product search, customer support, order tracking, and in-chat cart operations. The search combines vector embeddings with BM25 keyword matching and cross-encoder reranking. It handles both natural language queries and exact SKU lookups. Cross-language search works across 65+ languages without a translation layer. Integrations for Drupal Commerce, Magento 2, PrestaShop, Shopware, Sylius, and WooCommerce. Any platform can connect via the webhook API. Stores bring their own LLM API key (OpenAI, Anthropic, or DeepSeek) with no per-message fees. All plans include unlimited conversations, unlimited team members, conversion tracking, and an analytics dashboard. Free sandbox available with 100 products.Starting Price: $59/month -
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Radiance Commerce
Radiance Commerce
Communicate with your customers on their favorite channel. Radiance offers the lowest per message rates and a chatbot for automated responses. Trigger automated messages based on user behavior and purchase history. Our AI models predict when to send the reorder reminder and what products to upsell to each user. Setup promotional SMS campaigns on demand based on capacity and inventory. Choose from existing messages and assets or create new content in our message editor. Customers are more likely to reply to businesses on messaging. Respond immediately to common questions, increasing customer satisfaction and saving time and money. Get started quickly by uploading a list of questions and answers specific to your brand. Let our conversational engine do the matching and provide the most relevant answers to your users.Starting Price: $50 per month -
45
LivePerson
LivePerson
The world's most innovative brands choose LivePerson's Conversational Cloud. Our AI-powered Conversational Cloud has made over a billion brand-to-consumer conversations possible. We make it easy for consumers to ask questions and make purchases in the messaging channels they use every day. LiveEngage is now the Conversational Cloud, your AI-powered command center for consumer conversations. Intent Manager makes it possible to understand your consumers’ intentions in real time, how well you’re fulfilling them, and those that can be easily automated. Build AI-powered chatbots that work together with human experts to fulfill your consumers’ intentions at scale. Create automated conversation flows with Conversation Builder, our comprehensive and intuitive point-and-click interface. Engage with consumers and manage conversations in Conversation Manager, our dynamic workspace available on desktop and mobile. -
46
VanChat
VanChat
VanChat is an AI shopping assistant for Shopify stores, utilizing advanced models like GPT-4o and Claude3. It offers proactive sales support, personalized customer service, and drives revenue growth for e-commerce. With self-learning capabilities, VanChat streamlines workflows and optimizes store operations. By reading text, images, and other data on the Shopify website, it can automatically extract product information, return and exchange policies, shopping policies, and more, all without human intervention. Like a real salesperson, VanChat understands each product's details, such as specifications, features, prices, usage scenarios, and more. It can recommend suitable products and provide professional suggestions to customers. VanChat's dashboard provides comprehensive statistics on sales contributions, including insights and revenue composition. Users can measure VanChat's impact with daily reports on revenue, orders, and cart additions.Starting Price: $39 per month -
47
Manifest AI
BIK
Manifest AI is a shopping assistant powered by GPT-3.5, designed to enhance the customer experience. It offers personalized assistance, accurate product recommendations, and streamlined purchase decision facilitation. By leveraging advanced technology, Manifest AI aims to elevate the shopping journey, providing relevant product searches and catering to a global audience with its multilingual capabilities. With Manifest AI, you can enhance customer engagement, optimize conversions, and deliver an exceptional shopping experience. -
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Amazon Rufus
Amazon Rufus
Rufus is Amazon's AI-powered shopping assistant integrated into the Amazon Shopping app and on Amazon.com, designed to assist customers in making informed purchase decisions by answering a variety of shopping-related questions. By tapping the Rufus icon or button, users can inquire about product details, receive comparisons, and obtain personalized recommendations, enhancing their overall shopping experience. Trained on Amazon's extensive product catalog, customer reviews, community Q&As, and information from across the web, Rufus delivers comprehensive and up-to-date responses to user queries. Additionally, Rufus offers features like price history tracking, allowing users to view product price trends over time, and aiding in identifying genuine deals during sales events. Rufus aims to provide a conversational shopping experience that saves time and helps users make more informed purchasing decisions. -
49
Dialecto
Dialecto
Dialecto offers a conversational commerce suite for eCommerces that deeply integrates messaging apps with eCommerce platforms, enabling businesses to convert more chats into sales, with less work. eCommerce managers and owners can manage customer interactions from a single inbox, accessing products and order history in real time in one click, create tickets and quick responses for better, faster and scalable support, and automate marketing campaigns for higher conversion rates. Our key features: Unified inbox for multiple messaging channels deeply integrated to the eCommerce so you can access products and order history in real time in one click, transcript audios, create tickets and quick responses for better, faster and scalable support, automated cart recovery, birthday, thank you for your purchase messages, personalized customer interactions, deep conversational analytics for sales and support insights using AI, and seamless integration with eCommerce platforms. -
50
Webio
Webio
Webio are specialists at conversational AI for customer engagement. Webio takes all the pain out of connecting with customers. Acting as the ‘central intelligence hub’, our conversational AI manages all the conversation elements that are needed to have successful customer conversations. Enable customers to connect in their channels “at-will” and connect with live agents without context loss. Whether customers stick to one channel, switch during the conversation or use a new channel each time - it doesn’t matter. Webio can handle it all. Webio is intuitive. Identifying customer intents, our conversational AI platform uses natural language understanding (NLU), machine learning and AI to drive conversation engagement and successful outcomes. Learning and automating with every interaction, Webio AI chatbots improve live agent productivity by automating low- value interactions and letting live agents focus on higher-value conversations.
