Audience
Real-time data platform for EMS agencies
About RTEAM
RTEAM is a real-time solution that provides a powerful user-managed tool to create alerts and exceptions. Alerts provide real-time notification of issues that need immediate action in the field, in operations, and in dispatch. Exceptions are captured in real time to be reviewed and analyzed. A workflow process provides mechanisms for timely collection of relevant information enhancing the quality and accuracy of the data necessary for root cause analysis. Response time, turnaround time, chute time, problem nature, and transport refusals are some of the metrics that are instrumental in recognizing training opportunities. Monitor exceptions, as they occur, to assign a reason code through an easy-to-use workflow. Use the collective results to determine the root cause and a course of action.